This has been my son's "go to" fast food place for years. It's also close to home and otherwise convenient after activity pickups or errands. And if it wasn't for that, this McDonald's is pretty consistently a 2 Star experience. McDonald's in general, is what it is food-wise (and not always cheap). And I know I shouldn't come here, yet I do. However, they could learn a lot from In/Out Burger about consistently delivering on their service model. Drive-through lines are often long and/or slow. Inside lines are not always much better. And to think that an employee of the Los Alamos NM McDonald's once gave me a discount coupon because the service was too slow! Yet, there have been moments. After my son had his first McGriddle here, he told me that "his taste buds were in heaven"! read more

Mcdonald's has a small parking lot, fast, friendly service. brew: coffee(1) -hot and a bit harsh -lid doesn't stay on. got slightly burned by coffee. 2ish stars. notes: -big mac 4.50ish double double better value @3.60@ in & out. read more

Went to the drive thru to get a quick dinner tonight and I was in the mood for some nuggets. I asked if they had a 20 pc meal and they did! So I got the 20 pc meal w/ large fries and large diet coke. It came out to $10.48, which was confusing to me because that didnt add up in my head. A 20 pc is $5, soda is $1 and lrg fries is $2.50. Anyways it turns out that the meal is more expensive than ordering the stuff seperately. ($10.48 vs $9.41) I thought the point of having a meal was so that its cheaper..... After being confronted with this problem, the dude at the drive thru window said something along the lines of "you order it how you order it and thats what you pay." I thought it was illegal to sell a meal more expensive than its individual parts. I mean what are you charging extra for????? To top it all off they gave me oil soaked fries that havent been cooked. Check out the picture. read more

McDonald's - Oil soaked, undercooked fries - Fast Food Near Me - Berkeley, California

Clean, remodeled, long driveway for drive-thru (the only way i go)--- free wifi, and FREEEEEEE cuppa joe between 5-6 AM, and 10PM-close...gotta really appreciate that. In addition, all sized coffees at this location are ONE BUCKEROOONIE read more

Terrible attitudes and occasional rude cashiers at this location. I only go to this one if absolutely necessary.

Cash only at 1am??? Happened to me multiple times i work night shift and they alway are cash only during these hours why is that??!

I ordered two quarter pounder meal both raw red meat my son got sick I called the manager and get hung up on I've been trying to call back since 10 no answer or they pick up and hang up what kind of manager doesn't respond read more

McDonald's - I orderedtwo quarter pounder meals both are not cooked to standard.they are red raw meat my son got sick the manager doesn't answer - Fast Food Near Me - Berkeley, California

There were more employees than the customers. I ordered jus a fries, waited for 20 minutes, these guys were chatting among themselves, pretending to be super busy...but my fries wouldnt be ready. Finally, i approached one super busy looking employee and told her the story and there was my fries...Nvr go back. read more

McDonald's - Fast Food Near Me - Berkeley, California

0 star. Terribly watery coffee. 99 percent worse than other McDonald locations I've ever tried.

Nice example of quality at this McDonalds. We try not to slow up the drive through line by checking our order before driving away, but it seems that no good deed goes unpunished, Maybe some people like the taste of charcoal in their chicken sandwich. Don Oberloh read more

This is how you recieve food at this mcdonalds. Cup too small and the cinnimon bun is upside down read more

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Just went in here recently and as my friend poured sprite into his cup and there were ants in his cup!!! completely disgusted. if I could give this a 0 stars, I would. read more

McDonald's - Fast Food Near Me - Berkeley, California

I hadn't been to a McDonald's in probably a decade but you know what? The fries here are still 89832473489349x better than In N Out. SORRY 'BOUT IT! I came here around noon and was thinking it'd be easy. Who still eats at McDonalds? In the middle of the day no less? Well... turns out, a whole lot of people. Like everyone. Like, maybe I'm the only one who hasn't been eating here and obviously no one missed me enough on the scene to tell me because now here I am not understanding how to read the menu... which is now digitized and freaking changes on some screens and actually super hard to read if you're not already familiar with the offerings. I was picking up a lunch for a kid at this camp I help out at who didn't have one that day. He said he didn't want fast food because his stomach was acting up (no sh*t, after the bottle of lemonade and bag of Doritos you had at snack time) but I'm not a personal assistant so guess what, kid? What side do you want with your friggin chicken nuggets because that's what's going down. The parking lot was completely full with 3 different cars circling in hopes of a space opening and the drive through was backed up to the street so I decided it'd be fastest to park on the street down the block and walk over and I was right. The moving digital menu definitely tripped me up but I ended up getting the kid the larger kids meal with 6 McNuggets and the sliced apple side with a sprite, per the amended request. The meal ended up coming with both fries and an apple and I still don't know if that was a lucky mistake or it actually comes with 2 things but I'm not complaining. I also placed an order for fries for myself as a reward for hanging out with kids all day and some smoothies for my fellow kid counselors. They had a coke zero machine that makes like 8492649284 different combos which was fun although I had to stick to sprite order. The woman behind the counter was SO nice and my food came up sooo quickly inside. Happy to know its here if I need a kid's lunch in a pinch. read more

OMG I live very close to this McDonalds ladies and gentlemen I had to completely stop going The hamburgers taste like they have been sitting out for at least 24hrs, I ask them to please make sure my order is fresh! That's just like talking to somebody that's completely deaf. Also they don't clean their milk shakes machine, I ordered a Carmel Sundae after eating that dessert I was ill for two weeks plus omg never again, this place sucks stay away from this Mc Donald's absolutely terrible yucks read more

On my way to Alameda I needed a quick fix for an iced tea. GPS took me here and I was surprised what a nice McDonald's it was considering the awful part of town. But I got in and out of the drive-thru in no time and made it to my meeting on time with an iced tea. Thankful! read more

I can't believe Chicken Mc Sandwich became like this ! I can't taste chicken, it's so dry out ( I guess because there was not enough meat so it became so dry so thin after fry !!! ) It used to be my favorite. You could have charged people a little more and give us some chicken. Please take look the picture. read more

McDonald's - Fast Food Near Me - Berkeley, California

I'm giving the two stars because of an amazing experience that I had at this location a few months ago. Otherwise, it would be a zero. Twice I have gotten a filet o fish and twice I have been robbed of my cheese. Each time I've gotten a, torn, half slice. Not even cut with a knife. Just torn. I'm paying over $10 for a "value" meal, I would expect more. I'm all about saving money but that's cheap and unprofessional. Booooo! read more

McDonald's - Half a slice! Torn! - Fast Food Near Me - Berkeley, California

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Wouldn't let me leave a second review, so I'll just update my first. Throughout the entire duration of COVID-19, the Gilman employees have successfully strived to keep me and all the guys happy customers. I'm not sure if this location is a franchise or a mom and pops operation, but the servers and burger tenders are always polite and willing to chat. Whether you want personal recommendations when you pull up to the drive through screen, or you wanna chat ambiance and location specific decorations with the server, they are always willing to lend an ear. I do say I miss the local daytime crew, but the swing shift/night employees have never let me down. The parking lot is actually really nicely set up for social distance dining, and although the location has some of the best decorations of any McDonalds, they are steady doing renovations. This is by far the best location in the greater Bay Area, and again I'm not sure if they are mom and pops owned or part of the actual McDonalds franchise. They are also very receptive through telephone about drive through inquiries, although don't call with pointless questions as to how long the line is, just respectful inquiries please. Definitely one of my top 3 locations. The lobby is open pretty late, it's always clean and the waitresses are nice. I usually get a double QP with cheese meal- but when I'm with the boys I'll usually throw in a 20 piece. The homeboy goes with the McGriddles- day or night. I always dine in, but when In a rush the drive through is always accessible. They do not take reservations, but are responsive and will always answer the phone quickly. The waitresses are genuinely interested and often question what I will be enjoying from the Infinity™ machine. My go to is cherry lime coke. The waitress was thrilled when I told her this. The ambiance is always nice and there is usually a good crowd of regulars enjoying an all American meal. 5 st read more

What is the reason why this particular McDonald's location can't put together a small order & hand it at the drive-thru window? None of the other McDonald's does this. Each and every time they make me drive around and wait for the food, you can't even get sauce or napkins because you're nowhere at the pickup window! I want corporate to do something about this unsafe practice of customers waiting in the dark for their food. This needs to stop. There's no car behind me and how come it takes so long to make two of the same items? It's called fast food! It just makes it easier for the staff to contaminate the food if the customers are not at the window to receive their food! read more

I honestly don't see how this outlet hasn't gone under. To pay over $15 for a Big Mac, a fish sandwich and two lg. fries is ILLEGAL! To say that the food was poor is an understatement. The fish was cold, the Big Mac was awful and the fries were a reheat from the previous day. I came in a 10:30 a.m. thinking (GOD, what a mistake) that everything I ordered would be new and fresh. Mistake. Don't come here. It really sucks! read more

This McDonald's is set up weird. You go in a NASCAR loop on one side of the restaurant (instead of just having the line WRAP AROUND the restaurant itself). This wouldn't be so bad, but to enter the line, you have to directly cross paths with cars leaving the drive-thru right where their blind spots would be - it's a car accident waiting to happen. Aside from that, the service isn't great either. I ordered a sundae that comes in a plastic cup. Guess what utensil they gave me? They gave me a fork. Not a spork, which would be adequate, but a bona fide, 4-pronged fork. Am I glad that McDonald's doesn't serve soup or I'd really be in trouble. If you come here, park in the lot. The drive-thru isn't worth the risk. read more

This McD's is really sad. Upon walking in, I felt like the weight of the world was upon my shoulders. The patrons looked sad. The employees looked depressed. The inside decor looked like it hadn't changed since the 80s. And all I wanted were medium fries. What can I say? I had a hankering for them. I got what I needed and was on my way in 2 minutes. read more

I frequently visit this location during my work hours. Usually I place my order and I get my food, pretty simple process. I placed an ordered one night and things just got a little out of pocket with my order, slight confrontation and confusion. After filling out the survey on my food receipt I got an email from the manager Alma. Alma was very professional, apologized, and even offered to replace my meal for me. At first I wasn't going to return but Alma's efforts changed my mind. read more

Their drive-thru is left to right. I was confused. What's going on in the world if the McDonald's drive-thru is left to right?! Maybe the fact that it was not yet light out and I had less than 6 hours of sleep didn't help. But I think it was mainly that this is a weird McDonald's. On another note, their drive-thru dollar menu sign is missing lots of items. read more

McDonald's - Taken early Nov 2010. In a few months work has progressed significantly, but who knows when it will be done. - Fast Food Near Me - Berkeley, California

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It's a McDonald's World! We just live in it! McDonald's is a global corporate institution! This branch of McDonald's is part of The Family history. I was recently reminded of that when we ran into two of our neighbours who used to bring their sons when they were little. The Mother and The Neighbours were reminiscing about how this McDonald's was their family place. It was the only place I would agree eating at any time when I was a child--it beat Chinese food any day for me. (I appreciate Chinese food, especially dim sum/deem sum; I have evolved since then.) There was a bike giveaway contest, a bike for a boy and a girl. The Sibling was one of the bike winners. McDonald's is part of The Family history. I have seen this McDonald's branch undergo many renovations. I remember McDonald's when it was in the style of the 1950's-60's white brick/tile with the huge signature Golden Arches separate from the building. There was little outdoor seating, and most families used to eat in their cars. We were one of those families. Then there was the virtually all brick exterior from the 1970s'-80's and no more huge signature Gold Arches. No more outdoor seating. I think it is now on its third renovation/makeover. It has been about two years since the last makeover. It is okay, the drive-thru leaves a little to be desired. The parking lot and the drive-thru is almost like an obstacle course. The Mother and I have breakfast or lunch, it seems like we have been here once a week lately. We have the chicken nuggets or the filet o'fish meals. Sometimes we are here for breakfast. I have been challenging The Mother about coming here for a free coffee served between 5:00 to 6:00 A.M. (Still working on her for that.) I have not had any problems with the staff that works here, they are pretty nice. They strive for customer service and satisfaction. One time, I was overcharged for dipping sauces and was able to get that charge removed from the bill. It turned out that we were supposed to get the number of dipping sauces at no extra charge. McDonald's is all over the globe. It was in the 1980s McDonald's opened up branches in Europe. I remember when it was newly opened in the UK in 1985-86. It seemed a little out of place to me that there was McDonald's in London and its competition was Wimpy's Hamburgers. I did eat there just to say I ate chicken nuggets, filet 'o fish, and a hamburger at a London McDonalds. (Most of the time, I ate at the pubs and the Taco Bell.) In 2007, I ate at a McDonald's in Roma with the pilgrimage group. They served fried shrimp there, so I had shrimp and chips aka patatine fritte e gamberi fritti. McDonald's is still around, and I believe it will be for generations of families to come and enjoy, and have treasured family memories. read more

You go to McDonalds ordering Nuggets with the accompaniment for sauce!!!! BUT they did not even put our sauce in our order having repeated it THREE TIMES!!!!! What are chicken nuggets w/o the sauce and u even asked me twice an I corrected you twice!!!! read more

McDonald's - We did NOT get to dip our nuggets into any SAUCE bec the lady did NOT even put sauce into our bag even after repeating our order - Fast Food Near Me - Berkeley, California

The fries make McDonald's what it is. After having a conversation recently about which fries are the best, McDonald's wins hands down. I can never turn down an egg and sausage mcmuffin or chicken nuggets either! But yeah one than that, you're better off with other places. It's interesting to see that this location opens up so early though! I wonder if people actually go, but it's good to have this option. This location isn't really anything different from others. Drive through was quick and my order was exact. read more

They close earlier than they advertise... That is just garbage service in my opinion.

This was an experience beyond frustrating. I was craving burgers like crazy, so we went to McDonald's and chose the drive thru option. I ordered 2 quarter pounder burgers and specified that I didn't want any cheese. To be sure, I said it twice. The drive thru employee said ok. Then we paid and went to the pickup window. The employee asks " no cheese, right? ", so I'm pretty confident that they got my order right. Well, spoiler alert: they didn't. I got my two quarter pounder burgers, with a big label saying " no cheese " but plenty of cheese on both burgers. Lucky me. Shame I only noticed it when I got home. And shame I didn't take the time to snap a picture before throwing them angrily in the trash. Never again. My craving is gone though, so there's that. Oh, I almost forgot that we didn't get any dipping sauce for the fries we ordered. Yay! read more

I can't seem to find a McDonald's that serves hot food, forgets to give me what I paid and ordered and is quick. This McDonald's today did the opposite. It was fast, the food was piping hot and they remembered everything. Just want to give them props because it is rare you have a good experience. I also made sure to give them a good review through their site per the receipt. I wish people would post on good experience not just bad. Great job to the staff at this location. Keep it up! read more

Came through this place after driving back from Vegas since it was 5 AM and the only place open. Sorry to say all the Mexican and or Hispanic women that work the drive through are rude and that includes the manager. One lady I think her name was Rocio or something like that when I went through took our order then snatched my card out of my hand while speaking Spanish to another coworker! Sorry aren't you suppose to tell me my total at the window? To make matters worse my order was wrong I wonder why? Never coming back also Spanish is the most commonly language in the US besides English and I totally knew what you were saying about us! Aren't you the people begging for $15 an hour? Sorry you don't deserve it with this type of service read more

Very quick service, even faster if you use the app. Nothing to complain about just your usual McDonald's

I can't believe this location opens at 5am! It's a typical McDonald's. go before 9am for free street parking! Other than that, you're better off walking. I ordered my usual egg mcmuffin meal and it fulfilled my desires. Lots of seating. My issue is that they don't really have a napkin or ketchup bar. read more

So, I've been living in the US for 3 months now and I'm not ready to stop saying "It's better in Canada." Forgive me. One day, I will stop comparing. Don't you hate it when you go somewhere and you have to greet the staff versus the other way around? This McDonald's is nice, but the people working there definitely don't want to be there. I'm super friendly and polite.. yes, please and thank you! But I practically had my change and Chicken McNuggets tossed at me. I don't expect anyone to love their McDonald's job...but there are others working for minimum wage, front line in the food industry who are quite pleasant....Jamba Juice or Pinkberry, for example. Anyway, my McNuggets were gross.... like they had been made 5 hours ago. As a general statement, any McNuggets I've had at any Canadian McDonald's were better than any I've had at any American McDonald's. There, I said it. read more

I bought 6 mcChickens and 2 fries. I asked for BBQ sauce and they were out, I then asked for buffalo and also out. I asked for ranch and I got 3 sauces. How in Gods name am I going to utilize 3 ranch dipping sauces for 6 sandwiches. Something don't add up. At least say extra sauce is an extra charge because I would have been down with spending 4 dollars on a boat load of ranch because I was really feeling some ranch on my sandwiches but I guess that's less revenue for Mac Donald's. Oh well I guess I'll go to Burger King next time, at least they hook it up with that good sauce. read more

This will be my ode to McDonalds. Back in the day, this was our "hangout". We would go to Friday night basketball practice at a local gym and then stop McDonalds for a snack before going home to start the weekend in earnest. I remember "sort of" noshing on a small plain hamburger with fries while running around with the other kids while our folks tried in vain to get us to sit and eat our food. Back in the day, McDonalds' were clean and pretty prompt with your order and pretty tolerant of a bunch of kids in sweats running around late on a Friday night. Just recently I returned to the same McDonald's for a little afternoon snackie. Since I was young(er than I am now), this McDonalds has been totally redone from the studs up. I think the only thing that is remotely the same is the sign out front on the San Pablo side of the road. Now there is a drive through and the inside is all updated. The neighborhood has changed a bit, there are now homeless people who take up some sidewalk outside the store. Back in the day, McDonalds was pretty much full service eatery. Now you serve your own drink and slide into a modern (mid-2000's) booth and enjoy food from the updated menu. They have Gilroy garlic fries (yup!), fancy coffee, like lattes and iced coffees, breakfast all day (egg mcmuffins and/or hash brown, yay!) I have to say, here's the thing about McDonalds - it may not be the best food in town, but when you are out of the country, or out of your element, it sure is nice to go to McDonalds where you know what you are going to get - a meal you know exactly how it's going to taste, a smiling face and a feeling that you are home even though, really, you are not. You will occasionally get the sticky table, or sticky floor, but, you know, some days that just happens. Also, there are those days you literally just want to "stop-by" the drive through and get things quick - and I notice they are pretty good about getting your order right. This McDonalds on Gilman, I must confess, is not in my neighborhood anymore. But going there gave me a great feeling of nostalgia. It was exactly what I expected. The neighborhood may not be the same as when I was young(er than I am now), but I really appreciated going there and having a meal that brought me back in the day. I liked it and I like THIS McDonalds - and I will venture to say I like most McDonalds because when I go there, I know what I will get. Not the best, but a meal like back in the day. read more

Ordered three Travis Scott meals. Only gave us one. Guy who handed us the food even clarified that everything was in that one bag. Terrible. Make sure to check you bag before you leave. read more

I ordered some fries with cheese and bacon via Uber Eats from this McDonalds, but I only got a pack of cold and nasty fries instead that tasted like they had been there all day. This was obviously not a mistake. Nobody is that stupid that they are unable to complete such an easy order. Would highly recommend anyone to go somewhere else unless you like being scammed. read more

The best service ever. Just moved here from Sacramento area and never had anyone with a happy smile refresh my coffee at my table without asking and returning with cream. In fact, NO McDonalds in the USA, that I have been to, has provided this kind of service. Keep smiling Cynthia! read more

So this is how unbelievably dumb this McDonald's is I came here and asked if they serve breakfast and she rudely said breakfast all day snapping at me through her little microphone so I said OK well can I see the breakfast menu because right now the menu just shows your lunch and dinner items and hamburgers and stuff and she said again rudely threw her little microphone the menu changes at lunchtime and there's nothing we can do about it so I asked her so you're telling me I would have to have your entire breakfast menu memorized in order to know what I want and she says again rudely through her little microphone yes so I just drove off lol I can honestly say that is one of the stupidest things I have experienced probably this year. Who would have an entire breakfast menu from McDonald's memorized and if you can't show the menu why are you serving breakfast all day..??? Smh. Wow. Just wow 12 out of the last 15 reviews are ONE STAR. 12 out of 15!!!!! That pretty much sums up how horrible this particular McDonald's is. read more