Toddler woke up hangry and we needed something she could eat for the car ride home! McDonald's to the rescue! Hubby ordered the McDonald's Derpy McFlurry and The Super Mario Galaxy Movie Happy Meal for her. I tried a couple bites of my hubby's McFlurry and loved the berry flavor and fun popping boba!! Our toddler devoured her Happy Meal and got one of Bowser's Kids inside! Would return, nice staff in the drive-thru! Will have to return to explore the inside! SYOY! :D read more

McDonald's - Derpy McFlurry~ I tried a couple bites of hubby's and I really like the berry flavor and popping boba! - Fast Food Near Me - Berkeley, California

This McDonald's appears to have some challenges. The homeless population tends to hang out at this location. Each time I go in, there is a person who has been sitting there all day and set up camp inside the store. The staff appeared to do nothing about it 1+ to this location is that they have a double drive-through, so you move really quickly through the drive-through. Even if there are several cars, you'll be in and out within 6 to 10 minutes. The staff is a little less helpful at this location. They're very stingy on condiments like ketchup. And any special request is a bother to them. read more

Went to this McDonalds and they have to give you a token to use the restroom. never had a McDonalds refuse me as a customer to use their restroom. so this disabled Veteran left and went elsewhere!! read more

It's still McDonald's, but it's a fast McDonald's. The workers here actually smile, the food comes out hot, and the drive-thru moves quickly. I can't bring myself to rate any McDonald's higher than two stars on principle, yet within the category of fast food I suppose this one deserves four. If you can avoid drive-thru food, do. But if you can't, this is a good option. read more

The app system they use is good up to the point where you pick up the order. Half the time, the cashier area is unmanned and the people in the back take great pains to avoid eye contact with customers at cashier and at the mobile pick up area. The staff in the back seem to find some obscure busywork in order to avoid dealing with customers, no matter how slow the store is. It's no use if the order is placed and readied quickly if it sits in a bag for ten minutes because the staff is busy with other projects. read more

McDonald's - Fast Food Near Me - Berkeley, California

Large sweet tea to go $1.69, sweet tea surcharge $0.23, disposable cup charge $0.25, tax $0.20 for a total of $2.37 for a large drink.. what the heck??? read more

They have all four kiosks out of order with no CASHIERS do you simply cannot order fucking food at this location. What the fuck is going on? Corporate contacted. read more

Ordered in the app. Waited 20 minutes. Couldn't cancel order, line inside was too long without any customer service. Had to drive away without getting my order. Wasted time and money in exchange for frustration. read more

The people complaining obviously have entitlement issues, this place is seriously not bad. The employees are very sweet and work unbelievably hard, half the time I see they are understaffed. It's not that hard to have some patience, especially when you're not the one making the food. Anyways, they keep this place up nice, half the comments complaining need to take their obnoxious people skills and rude behavior to some 5 star restaurant if they wanna complain. read more

Prices higher then most McD locations, charge extra.25 for cup when ordering coffee with just milk.

Plastic in my breakfast burrito, manager didn't care. Definitely the worst McDonalds around, can't get an order right to save their lives, everything is always old and cold. read more

I like this Location. They have both ' Drive Through ' , and Seating Inside. The workers @ both stations are always Kind, Friendly, and Co-Operative. Will follow Instructions. Apparently Tips are ' Not Allowed '. I usually tell them to ' Drop the Change in the Ronald McDonald Donation Box. Such Kindhearted & Warm Folks. Very humble & Service Oriented. Have frequented there for some years now. Disabled Parking & Customer Restroom Available ...... read more

I am from out of town and I came to this McDonald's to grab a quick bite. My large order 100% was accurate and came out fast. The new McFlurry was tasty! read more

I have only used the drive-thru and I only buy their breakfast. Great experiences. Breakfast burritos, bacon egg & cheese biscuit and hash browns. Cannot go wrong. Classics read more

McDonald's - Fast Food Near Me - Berkeley, California

fisrt the shrinkage with the fish filet sandwich. Now today I went to buy sundae, same as last week this week it is half the size but the same money. We need to show them the consumer is important. read more

It's McDonald's. Be grateful that its drive-thru open at 5am and your order is correct. This place does it both, and fairly quickly.

I went today, excited to get a snack wrap. When they had them years ago, they were my go-to for a light tasty meal. The one I got today was awful--rubbery and salty. I brought it home, scraped off the breading, and fed it to my dog. read more

Drive thru sucks dont come here at midnight coz line is so long always like 10 cars in queue so slow service.

Made an online order for curbside pickup. Waited forever, no one ever came out to my car, so went inside and my order was sitting at the counter. They made me pay for my order a second time in order to receive it, even though I showed receipt that I already paid. They were not able to explain why I had to pay again (language barrier). Who I assume to be the manager then came out and assured me that the first payment I made would be refunded and that I needed to pay again in order to receive my order. The reason was something about how I arrived after breakfast time to pick up my breakfast order, but it was clear that I payed online during breakfast hours, so the issue didn't make any sense. Regardless, I was kind to the employees about the "misunderstanding", payed a second time, and sure enough never got a refund. Customer service claims they have reached out to the store twice, and neither time has there been a response. Rarely would I find it necessary to write a bad review for a fast food restaurant, but this experience was pretty low. read more

My boyfriend and I had been talking about getting the McRib ever since it made a return in 2020. We finally were in the mood to get McDonald's for a late night junk food run and came to only find out the McRib is no longer available :( I guess that serves us right for waiting too long to get it haha. Since we were already in the drive through, we decided to try the new spicy crispy chicken sandwich and get an order of medium fries for ~$8 total. The sandwich was pretty disappointing -- the chicken is not crispy at all and pretty dry and the sauce is scarcely applied. The fries were also a bit soggy and there wasn't even ketchup offered or put in the bag. I would definitely rather go to fast food places like In N' Out and Chick-fil-A instead. The only thing going for this meal was that the drive thru was really quick when we came. From passing by here frequently, I have seen the line get pretty long though. read more

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Horrible management so rude. Lady (who I assume was a manager) misunderstood our order which is ok, but as soon as we brought it up, made it seem like it was our fault. On the other hand, Tenzin had great customer service and was very helpful. That lady needs to check herself. read more

I did a curbside pick up and ended up waiting for 45 mins in my car. I finally gave up and walked in. All The cashier had to say was she didn't have anyone to run it out to me so she handed me my cold food and did not even apologize. Talk about poor customer service. I was better off waiting on drive thru. read more

This was my first time going through a drive-thru and even at 5am, with the many signs, I was able to figure it out! I ordered a Bacon McGriddle and Big Breakfast. Condiments included were butter, strawberry jam, and maple syrup. It's nice to get everything without having to ask. The lady that took my order was very nice. read more

I work in Berkeley since October 2019 and just recently I went inside McDonald's. I will admit that inside of McDonald's is good. I rather dine inside McDonald's than go through the drive-thru. Note to people that just use the restroom is that you need a token to go inside (one way to make sure people are ordering food). This McDonald's does have the kiosk where you can order your food from instead of going up to the cashier. What do I like about this McDonald's...my order was accurate from what I requested. When I ask for hazelnut cream in my coffee I actual got what I request compare to another McDonald's that I ask for Hazelnut and I did not get it. Here is what funny about McDonald's...it is only a block away from Whole Foods Market. I could had just walk here compare to driving there (I need to exercise). I will eat here again for breakfast and I will walk instead of driving there. read more

Food was cold and not fresh for the second day it was lots of people complaining about they order the managers was very rude and seem to not care Also they don't wear gloves I had to tell the worker to wash her hands after picking something off the floor read more

*THIS REVIEW IS STRICTLY ABOUT THE SERVICE This is my 2nd time going through the drive-thru this month and yet again I was fortunate to have Kaleb take my order. I was using some coupons my neighbor gave me where if you buy one, you get one free. My wife and I decided to take advantage and hand out the food to some homeless. I told Kaleb what I was doing and he gladly helped me with a smile. He was friendly, courteous, professional. We started talking about life and he shared his plans in the future about how he wants to eventually pursue his career working for PG&E; however, while he's at McDonald's this young man definitely deserves a raise. I love meeting good people and Kaleb is definitely one of them. read more

If you ask for it fresh it's pretty good. If you do not. It's all bad. Please McDonald's tell the cooks to stop smashing down the hamburger buns. The fluff bun is part of a good burger. When you smash it down. It's gross. read more

They really need to work on their drive-thru. When it's busy, they rarely if ever utilize the second ordering kiosk like they should so as not to lead to a build up of a line of waiting cars. read more

I've been to this McDonald's a handful of times, and each time, we have always used Mobile Order: Curbside pickup. Simply park in the designated 4 parking spots, place your order, and 5mins later, someone comes and brings our order out to us in our car. We often see the drive-thru line here being quite long, yet very few people seem to use the curbside pickup option. Orders have always come out fast, the employees friendly and wearing masks, and the orders correct and not missing any items (with condiments and napkins included without asking). Food has always been good and as I would expect McDonald's food to taste. Never had any quality control issues at this location. read more

How hard is it to center a fish filet, a slice of cheese, and a squirt of tartar sauce on a bun? I guess it is if you want a sloppy sandwich. No ice in the drink machine. The saving grace is that the front of the house is clean. $8.40. I should have gone to see Jack! read more

When reading McDonald's I do not compare it to a gourmet restaurant. But for what it is, the food is good. The service was terrible during covid, but the last time I went there I was quite satisfied. read more

I've stopped by this location on my way home after 2am on Saturdays after work...all of a sudden they cannot take credit cards, cash only. Mind you, there is NO sign, notice, nothing. But there is a long line of people that are stuck in place that are trying to leave, assuming they didn't have cash of them. The girl over the intercom had quite the little attitude, so I let it be known that she wouldn't be getting so irate if customers were informed prior. The next time I decided to try ordering through the app. It gave me an order number and I went on my way. And again, attitude. This time by some dude who had enough of customers and handed the mic to some other girl. On both of these occasions I was told I could wait 30 minutes and I could place an order. WTH is the deal over there?? read more

Co-workers dropping F-bombs in front of my kid. Charged me 0.25 cents for a water cup for my kid. Food was fine but a pretty Weak McDonald's compared to the standard. Would appreciate an apology. read more

Full of homeless people inside and in the parking lot, smells really bad, disgusting, feel sorry for the employees. read more

Rip Off. Greedy Franchise. Unbelieveable how only the Berkeley, CA (1198 San Pablo Ave) restaurant overcharges for menu items, especially on the Value Menu! First of all, the Cafe Mocha Frappe was supposed to only be $3, but I was charged $3.25! And, on top of that I was also charged an additional .14 for a "surcharge" (employee said it was for the sugar???) AND an additional .25 for the disposable cup! This has got to be one of the richest neighborhoods in the country, but they are ripping off every customer and not sticking by the value of McDonald's! It may just be change to you, but it is ridiculous to advertise incorrect prices AND charge additional fees! Seriously!! Isn't McDonald's rich enough???!!! I'll never return and I'll spread the word as best I can on Yelp & Google. read more

Extremely rude! I ordered three waters for my three little children, verbally when I paid. Sat down at a table and went to grab my order when I saw only one. I then asked for two more and informed them I had ordered three water cups, not one. The woman gave me a hard time, refusing to give me more and citing the receipt saying I only paid for one. I let it go and my children drank the one cup so I asked for a refill, and they rudely told me they don't allow it. It's not busy. They could've extended kindness and they were just cold instead. read more

Ordered through the drive thru. I really like the crispy chicken deluxe sandwich and ive had way better from other mcdonalds, I mean would you make yourself a sandwich with old lettuce, tomato ends then dog pile on mayo? No im sure you wouldnt so why give that to someone else to eat and take their money for it. Im not sure if there was a change in staff or whatever the issue is because I have had better quality food from this location before but after being served food like this for the 5th time im not ever coming back to this particular establishment. unfortunately I had made it all the way back to my home to discover that they had done this again. i decided this time to ask for them to either remake the sandwich or give me a refund, they were trying to gaslight me and tell me that the heat from the meat is why the lettuce looks the way it does, now unless they have some kind of moodchanger lettuce that turns brown when you apply heat they can keep that load of malarkey to themselves. Now the second pic is the remake sandwich and it had barely any mayo and lettuce and I'm assuming that this was cons a fixed because of me complaining about the copiu amount of mayo and the old lettuce from the other sandwich, at this point I'm just sighing and decided to make a yelp account just to express how done i am with this mcdonalds in particular as well as venting because I was really looking forward to a good deluxe chicken sandwich. It's not often I have the time or money to get one so i am very disappointed about my meal tonight. read more

McDonald's - Fast Food Near Me - Berkeley, California

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Totally fine. Quick service at fast food. Never any issues. Except I wish they would ask if I want any sauce- I always forget to ask for ketchup and have to run back. Or if I want grape jelly instead of strawberry at breakfast. I don't like strawberry. read more

Got a mobile order, told the cashier over the speaker my order number. She confirms my name, told me to pull up to the first window. Gives me the totally wrong order, EVEN though she confirms my name when I give her my mobile code. Pull up to the second window, manager tells me they never got my order. Have to wait another 10 minutes as 5 cars pull past me. Yeah, don't recommend this particular McDonald's. read more

they charge $.25 just for a small courtesy cup for water with your meal