Typical order: I pull up and get the canned message about the f-ing app followed by go ahead with your order. I give my order, LG coffee and two burritos, simple. Obviously, the canned message is shit and nobody is listening. After repeating my simple order twice I get that will be $7.60, I ask don't you have the buy one get one for a dollar, nope is the answer. I said keep it and drive off. If they are going to charge that much for crap food, I'm going to spend $4 more and go to a diner with servers who have a little intelligence a d get a fresh cooked meal and better service. I'm McDone! read more

I was eating my food and this lady I think she is the manager but anyways this girl said when am I getting my food because she was waiting for a long time but the lady said the foods coming in a aggressive tone and the girl said don't be mean towards me I just asked for my food and the girl was walking away and the lady said let me clock out before I hit one of these kids so if anybody sees a lady she's a brunette lady who looks 5'6-5'7 and looks about 34-42 watch out for her read more

I waited 20 minutes for my order and when I finally received my order I went home and opened the back to realize they gave me the wrong sandwich so I went back to McDonalds and waited another 15 minutes to make my sandwich that I ordered a hour prior horrible service and very rude staff members read more

This food is good but gave it this because of the guy at the window and this is because he was on his phone not giving us our drinks or food and did not even know the order and was still on his phone thanks to the manager she helped I would not recommend this McDonalds. read more

ordered AND paid for a large ice cream and this is what was given to me. i already waited 15 minutes at the drive through waiting for someone to even speak a word to me, then continued to receive attitude. if you don't like your job THEN QUIT. terrible customer service. get these teenagers outta here. would've given zero stars if that was an option. read more

Can't Even get Service got kick out for no apparent reason Frys cold wrong toppings on burgers Tables chairs dirty closed bathrooms read more

Terrible service, Dirty as hell, Food isn't even good. I do NOT recommend this place whatsoever.

Place was overly busy, lacking staff and smelled musty and dirty. I went in for breakfast and food from previous night was left on tables and floor. read more

i went through the drive through ordered my food then took half an hour for order not happy

Worst McDonald's I ever was at !!! Service was bad.food was bad. And they was rat traps all around the out side

I will never be back here again, I stopped coming here a while ago because the workers are rude and cannot make orders correctly and the food and drinks are trash they used to be good but I would say In the last 2 years it has gone downhill. Most of the workers don't want to work so they are rude and don't do the work correctly. I have literally had so many bad experiences here I can't even count them. It's sad because this place is so close to my home and I have to drive further away just to go to a better mcdonalds. Also shout out to the rude older women who works mornings until around lunch time, she is sooooooo rude the worst of them all. She clearly hates her life something serious read more

This restaurant needs shut down, period. The staff is trash, the food is trash and the service is pathetic. I ordered $37 worth of food today through DoorDash. My dasher dropped off 2 bags. One with my daughters happy meal in it, and the other with 2 drinks that should've went with my two meals. My actual food didn't arrive. I called the store and the manager asked if I was the one with the happy meal, I said yes. She said I sent that order forward because she assumed they checked the bags. Then she proceeded to tell me that I need to send someone down to the store to pick up the rest of my food and that's all she can do. I had it delivered for a reason.. And now, I'm without food and no refund. This store is terrible. How it's still in business is beyond me and many others that have put up with their bs for years now. Avoid this place as much as possible. You want good food? Go to Norton McDonald's. If this place were to close down tomorrow, I'd throw them a going away party. The fact that I can't give them 0 stars irritates me even more because 1 is too much credit. read more

This McDonald's is about 3 minutes from my house and I tend to drive to another store that is about 15 minutes away from my house because even though the staff is friendly I always wait at least 15-40 minutes for the simplest orders and there will be about 3-5 cars in including me I just don't understand the wait when there isn't a lot of business and then my food is never hot. I waited 25 minutes for 3 burritos a hash brown and a frappe then they gave my order to the wrong car. I'm honestly disappointed and if I could give negative stars I would read more

DO NOT GO HERE . I would put 0 stars if I could. One of the worst mcdonald's in Northeast , Ohio . So much human indecency I'm blown away . My grandma went through the drive-thru , paid for her happy meal (she is a small 65 year old woman) and gets to the second window to someone asking her for a "code" . Apparently it was a door dash code . The lady behind her was screaming she was from door dash and they continued to threaten to call the cops on my grandma after she had already paid for her food . She ended up leaving bc the woman screaming at her triggered her ptsd and made her feel out of place . After we called and told manager on shift what had happened, she didn't care whatsoever and brushed me off and wouldn't replace her food . Her HAPPY MEAL . Whoever broke their back to hurt my grandma's feelings , karma see's you . read more

If I could give less than one star, I would! THEE WORST fast food restaurant in Barberton, HANDS DOWN. The order is never correct, the food is always cold, the wait is at least 15+ minutes, the staff is rude, AND they just leave your order sitting in the open bag until all of the order is complete (no wonder everything is cold). read more

I love this McDonald's. It is so unique to Barberton. It used to have a tile roof like the Piggery but unfortunately they remodeled it. It is surrounded with cherry blossom trees like Lake Anna and I think Chinese elms. It has nice landscaping and they pickup the trash all the time. I take my grandson there for Happy Meals and we park under the trees in the shade. I am going to start doing that now that it is getting nice. He is getting bored and you can follow the 6 foot rules. He lives with me. As far as the food is concerned, it is a fast food place and he loves to go there. read more

One of the worst McDonald's on the planet I go through there all the time my orders are always wrong it takes them 20 to 25 minutes to even get your order done may I mention the other day I go through the drive-through one of the girls working back there didn't realize her microphone was still on and I heard them say hurry up girl we got to feed those white people unbelievable and they're not practicing social distancing you pull up to the window they're always on their phone all in all it's just a shitty place to go to i'll never be going there again read more

First off I ordered my daughter a kids meal with a 6 piece chicken nugget every single chicken nugget in that meal was hard as a rock and the French fries mine's well should have been frozen they were so hard and nasty thank God I checked my daughter's food before she eats it and today I ordered a cheeseburger and I take a bite out of it and there's no damn Patty in it it was cheese onion ketchup and pickle are you kidding me read more

worst mcdonalds ever, always cold food and overdone meats. i couldn't imagine the floors in there . wouldn't even let my dog eat the food let alone a human read more

The Barberton McDonald's is close to me. So, this morning I ran to get a large iced coffee. After paying and receiving my order, I tried a sip. It tasted like syrup and it was obvious there was no coffee in the drink. I said something to the worker and she responded "yeah it came from the machine so it has coffee in it". After assuring her that it does not, she just kind of stared at me. I then drove to the McDonald's in Norton where I ordered the same drink. They got it correctly. I drove BACK to the Barberton McDonald's to get my money back. After sitting at the window for ten minutes, when there was no line, I showed the two drinks to the same lady who gave me my order, before, she again said the machine did it. There is no hospitality at this McDonald's nor do they every get your order right. This was not my first time running into issues here. I will just have to make the drive to Norton I seats and I suggest you do too! read more

Prob one of the friendliest employees especially morning and afternoon drive thru nothing in the world like McDonald fries

Dollar sodas!! Great location in downtown. Walking distance to beautiful Lake Anna, the movie theater and the new art district. The lines typically move quickly. The associates are polite. And, the french fries....McDonald's has the best french fries. I can't speak to the interior as I have only used the drive thru. read more

Very rude management! Mcdonalds say's they need to work on customer service, they need to work on they're managers first!

Went to this McDs on a Saturday night at 10:15 and used the take away lane. To say the service was horrendous is an understatement. Waited in line 36 minutes. No way to exit line as you're locked in place by s shrubbery line. 26 minutes before I got to window to pick up food....and it wasn't ready. They told me to pull up and they'd bring the food out to me. Refused, since the last time they told me that they never brought my food out to me. Demanded my money back and asked to speak with the manager, she/he refused to come to the window. The kid at the window disappeared and did not come back for 10 minutes, this time had the food with him (3 items were all I ordered). He basically threw the food at me and slammed the window shut, no apology for the wait. The absolute LAST time I will patronize any McDonald's that is owned by this franchise. If there was a way to leave negative stars for this place I would. read more