Since my last review I've been to this McDonald's at least 10 times and everything is great. So my previous experience was just a one off experience that was a glitch with the online app and no indication of the actual restaurant. read more

McDonald's - Fast Food Near Me - Alsip, Illinois

Service was terrible. My order was never made until I had to go up to the counter 13 minutes after I ordered and bring attention to it. The cashier looked at me like I was CRAZY and took even longer to grab my order which was not even STARTED. And then I got my order and it took 5 more minutes to get my drink! A drink! Five minutes! When I had told her that I was waiting for my drink she said okay and then went about her day without getting my drink. I just wish I would've known my service and business wouldn't be valued here before I paid for my food. It's a shame! read more

Not only should you expect to wait 30 minutes for a Happy Meal but they have apparently told the little girl with blonde braids handing out receipts that she should be as rude as humanly possible to the customer read more

First time coming here, wanted to take the family for a small meal. This used to be the cheap option but now it's easy to spend $40 feeding a family of four. Service isn't worth it either since the fries we ordered came out very greasy. There was over a 25 minute wait as well. The only thing I'm thankful for is that the shake machine was working. read more

I did not receive an order of fries nor the bbq sauce in my order.I did not realize till I got home. I then went back to get the missing items and I was basically accused of trying to get free fries and told I had to pay for condiments which should have been given to other my order. This McDonald's is the worse I've been to. This is not the first time I've had to go in the store to retrieve missing items. Not they knowledgeable about the what their menu contains. read more

The last 2 times I've been there. I didn't even get my food. They never took my order, just kept saying one moment For about 25 minutes.

This place was awful. This new generation just completely misses the mark on what it means to be a hardworking person and I am so tired of hearing them talk about their personal business, cursing, and just plain rudeness and boundaries issues while on the clock. The manager was openly discussing her personal business while another one of her crew members stood right in front of me at my table while I was trying to eat and didn't even bother to step to the side when she realized she was invading my personal space. When I worked at a fast food restaurant to pay for college, I had respect for my job and worked hard and took pride in what I was doing. There unfortunately is no training happening at these chain restaurants anymore; it's very sad. read more

Placed an order on the mobile app to pick up by car. We waited in line for an hour, the order was not ready when we arrived at the cashier. They didn't give it to us and told us to wait for an unknown amount of time. As a result, the employees noted that the order was given to us, but we never received it. Worst experience at McDonald's in my entire life. read more

Never have the items on the menu, and they take 15mins MINIMUM to completed simple orders. Also its always dirty inside and the employees are extremely rude. read more

This is a brand new McDonalds. It replaced an aging structure (like when they tore down Comiskey Park). Anyway, this place is bogus. I usually come here only for coffee and via the drive-thru. Service is usually slow. Check this out: So on Thursday May 16th, I get a coffee at about 2:45 pm. I pay with my visa. Within an hour some scumbags at a Chili's in Texas are using my numbers to make purchases. Coincidence? Draw your own conclusion. I will not return. read more

McDonald's - Some fine "honors students" must have put this "artwork" up. - Fast Food Near Me - Alsip, Illinois

I thought McDonald's was fast food not food made to order.for the 3rd time in ten days it has taken 15min to get 2 sausage Mc muffins, 2 hash brown and a coffee and that was with 3 cars ahead of me. Each car taken roughly 5-8 MIN..Then you want me to park so you can keep your times controlled. This was at 6am and to top it off food is barely warm at best not hot n fresh. Looks like Wendy's is looking at another shot... read more

The employees literally act like theyre closed, we went through the drive thru. we even asked if they were busy or closed. There was like a line on both sides of cars waiting. THE WHOLE CREW acted like we couldnt see them or ignored us. A simple no, were closed or no more orders for tonight wouldve helped. read more

Honestly, I disagree with most of these reviews. I visit this Mcdonalds location a few times a month, and I feel that the customer service is good. The cashiers are very friendly around breakfast time. They often have a police officer patrolling the inside since Harvey can get a little rough, especially when people are hungry. The building is new and clean. The drive thru has two lanes, but one lane is often out of service. The drive thru is very crowded in the morning hours so sometimes there's a 15 minute wait if that second lane is closed. This is actually one of the better McDonalds in the south suburban area. I've been to worst. read more

Called and asked if I could purchase Disney happy meal toy was told yes. Drove to this location specifically because they said they had them. Was planning on ordering $20 worth of food and to purchase 1-2 toys. They would not let me buy a toy. The manager said no even though I explained that I had just called. Really ? Trying to complete collection for kids. Very frustrating and rude. read more

Horrible service but great food they were talking in the back and it was really annoying my kids were starving just poor

worst McDonald's in this area,they are NEVER open when they should be, I went there on 3 different occasions between 1 am and 4 am and they were always closed no matter what time I go they just say any excuse and say there closed so they don't have to work. read more

Like others, waited at curbside for 20 minutes for regular breakfast items. Had to call about 15 minutes in and the employee was rude and said they were bringing my order out now. I'm still waiting so I can't even review the food even yet. read more

This McDonald's is a joke. Always screwing up basic orders and runs out of coke. How do you run out of your top seller. All the employees here are incompetent and have no idea what's going on. Waited 45 in the drive up lane and went in come to find out they skipped over my order read more

Not enough employees. Terrible service. Too slow. Disrespectful cashier. No salt and pepper with my eggs. Egg shells in the round eggs.

I odered via the app and pulled into pickup area and let them know i was there. waited 25 minutes to get my order.  I called into store and the said on its way.  15 min later I called into store again and was yelled at saying it is busy.  When the girl finally brought me my order she was yelling at me for not coming into store to get the order.  I said that I did not have a mask and that is why I order curbside.  She then said I don't give a fuck.  I then walked into store to voice my complaint to someone that said they were a manager, but that person did not care to listen to my complaints.  Well you will not get anymore of my business or any of my familys. read more

It's 2:33 AM at a 24 hour ion McDonald's and they tell em they are closed for 30 minutes. This isn't the cost time this has happened. It's a weird ass run place. read more

I have mixed feelings about this location. The drive thru is always slow, although the staff is friendly. I don't know why they have so much trouble always filling orders in a timely manner? Walking inside orders are faster. read more

Absolute trash and disgusting McDonald's. Not to mention the slowest with the slowest of employees. Don't waste 20 minutes in their drive thru for cold hard made wrong "food." Truly pathetic read more

The worst customer service I've ever experienced. Not only did they completely mess up my order but they refused to fix it and said they needed the food back after coming back 2 minutes later. Okay fine it's policy. But over a dollar cheeseburger? After you seen my face and looked at the order knowing you messed it up? There's a Mexican joint called Jalisco express down the street, go there instead. Got my order within a few minutes of ordering. Do not go Here. Update: I was really drunk when I made this and basically all I needed was Mac sauce on everything and they charged me for it without putting it on ANYTHING, And that's all I needed lol it's like 60 cents and I'm pretty sure the McDonald's corporation wouldn't have collapsed over it read more

I've visited this location twice this week and the food was horrible. The only reason I went back the second time is because I do believe in second chances. The first visit I order the buttermilk chicken tenders. The tenders was old and hard. I called the manager to explain my concern but she acted like she could care less. The second visit I ordered a sausage biscuit, it was so hard I couldn't even eat it!!! I'm done with this location, it needs new management. read more

Pretty upsetting to spend 20.00 at midnight to get home which is 3 minutes from there and the fries are old and cold and they forgot my apple pies! Don't want to go back because it's cold and crappy out and I try to call and no one answers the phone! read more

I sat in curbside for 20 minutes. I called after 10 minutes the person said they were shorthanded she wasn't working. She was trying to cover a shift for the morning. Get home and I don't have all my food. Tried to call back and got no answer. It sucks that it's right around the corner from me but I'm not going back there. read more

I had to give this restaurant a star just to tell you how much it sucks it took forever to build this mcdonalds and you guys hired idiots who can't even make a cheeseburger read more

McDonald's - This is my large fry you gave me pobaly the equivalent of a medium - Fast Food Near Me - Alsip, Illinois

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I was here for lunch today with some co-workers, and I had no bad appearances like others claimed to have that gave it bad reviews. And for sure food did not take 15 minutes. And we sat in their back dining room, and there is a tv there, it was silent but with a request made, an employee higher the volume. I had their value meal #9 which is 2 cheeseburgers, along with french fries and a pop. And for dessert I had 3 chocolate chip cookies that are $1.00 I mean how many places can you get that many cookies for that low of a price? read more

Horrible customer service!! I waited in line for more than 30 minutes just for a beverage !! The employees are rude and don't care at all. Don't come here please read more

There on a Wednesday morning for a two-person business meeting,,, gave ne muy coffee right away and brought my sandwich when it was ready, all with smiles. I left a leather legal folder in the john, didn't know it til the next evening. I called at 8:30 on a Friday, when they gotta be busy, and manager put me on hold, went and found my folder, made sure he had my name right, so I could pick it up next morning. I see a lot of negative reviews. These folks are fine in my book. read more

My friends and I decided to get food after work last week, and not much is open after 10 so McDonalds made sense. We went through the drive thru and everything was going well, they asked us to pull ahead since they had to make the fries. We say there for a bit, and was even asked by an employee who came out to deliver food to another car if we were waiting on food. She eventually brought it out, but it wasn't our order, so someone went in and explained, came back, and then we realized it was only half the order, 2 more times after that someone went in to get our complete order. And then finally when I got home, my food wasn't made right. I wanted to give them a break cuz it was black Wednesday but the entire process was ridiculous. read more

Food was horrible. Smells like mildew and urine inside. Restaurant is always dirty as well as the parking lot. Food not fresh and will be sickening to your stomach. Food poisoning. You have been advised people. NOT THE BEST MCDONALD'S AT ALL. read more

Good place and love the chicken sandwich with fries. Coke is ain't bad and it's worth the price. Hope they will improve the waiting time and let customers in and out quicker Thank You 4 stars for now read more

This place gets worse with each visit! Save your time and appetite and travel to another location, after all they are everywhere.

It's McDonald's so it's nothing special. I decided to stop to get some food on my way to rehearsal. I asked for orange Hi-C and she gave me an orange Fanta. Those are not the same things. I asked what they had that was non-carbonated and she literally told me they only had milk, sweetened and unsweetened tea, and orange juice. She told me they didn't have any fruit punch at all or lemonade. I think, if they didn't have orange Hi-C she should have told me instead of ringing me up for something I didn't want. read more

It took about 15 minutes to get our food. We ordered two drinks, and the two for five and it took 15 minutes. The pop was flat and we were given attitude. Wasn't the best night for them. read more

What a joke. 24/7? I waited in the drive thru, no answer on the speaker. I tried calling, no answer on the phone. I seen cars parked in the lot, drove by the window seen people in there (don't know what they were doing) but no answer. I will never try to get food or service there again. Place is a joke read more

I am currently sitting in the drive through at this location. The orders are always wrong or they forget something! All the employees here have poor customer service! Everyone at this location should be retrained immediately! read more

Best McDonalds!!! Always fresh and hot. Fries taste like fries and not filet of fish. Friendly staff. I live close to about 3 McDonald's and my kids always ask me to drive a ways to go to this one. read more