I called and asked were they IN-Network with Metlife and they said yes I get my EOB and they are…read moreOUT of Network and used all my Dental Benefits for the year, Why are they using OON providers but telling patients they are IN-Network, I will NOT BE GOING BACK TO THIS OVER COMMERCIALIZED PLACE. There is always a long wait time, Although the Dentist she was nice and the ladies at the front desk are pretty they are kind of rude . The worst Dentistry office I've been to. They say the offer free whitening but no one ever mentions it to you . I just wish I never went to this place but definitely will not be coming back!

They sent me a message asking to confirm my appointment and any no shows or last min cancellation…read morewould be charged $50. I didn't get a chance to respond but I planned on still attending my appointment that I didn't cancel. Mint took it upon themselves to cancel my appointment for me saying because I didn't reply to the message. What is the point of texting me the $50 cancellation and no show policy if you weren't going to even give me a chance and cancel on your own. Please do not waste your time sitting in the office 40 min to a hour after your appointment time

Dr. Dufresne is a real gentleman and does a fine job. He is careful about who he hires to assist…read morehim and keeps an eye on everything that is going on in his office. I have used him for years, and have been very happy with the level of care I received, the warm and welcoming environment in his office, and (best of all) very reasonable prices. When I moved, I reluctantly switched to another practice that came highly recommended. As professional as they are, they simply can't compete with Dr. Dufresne. He is the best.

Should I share my secret of a great dentist and dental practice or keep to myself? I guess I'll let…read morethe secret out. I've been going to Dr. Hicks forever. Everyone always compliments my smile and always tells me they want teeth like mine. All the dental team is awesome!

Extremely friendly, helpful and professional staff, the space was spotless, and I loved how they…read moreexplained everything to you every step of the way regarding your service quality of care was top tier I would definitely recommend him be back.

I.This place was the worst.. they over medicated me to the point that I had to swallow the overflow…read moresitting at the back of my throat. My stomach burned for a week. The lady cleaning my teeth had me so far broke back in the chair I almost chocked on the tartar she scaped from my teeth. The office manager ran me through an auction type form of payment starting at 10 thousand dollars for a bottom partial. This dentist made me two sets of unfunctional teeth. Then told me they couldn't help and to find another dentist all while saying we intend to refund all your money. The bottom line was $3169.00 I've only received $1824.00 of that returned. I am taking taking them to court for breach of contract and maltreatment. I have a fear of dentist now and I've lost 7 pounds because I cannot chew due to the tooth they pulled which rendered my current partial ineffective. Stay away from them .I feel they are price gouging seniors!

I sent this letter to the office…read more To Whom It May Concern, My daughter had an appointment with your office on 05/06/21 for a consultation regarding her wisdom teeth being extracted. I was given your name as a referral from another dentist that I go to. I shared the information with my daughter who chose to schedule with you. She arrived to the appointment and was advised she had to pay for x-rays and for the consultation. My daughter thought the visit was going to be filed with my insurance. I believe the fees were $75 and $99. She called me because she did not have the money to pay for the services. I agreed to pay the fees but I had some questions about the fees. I was under the impression that the x-rays would be covered by my insurance company because I had just had x-rays at another dental office and they were covered. My daughter advised Jenna (I think that was her name) that I had some questions. My daughter states that Jenna's entire disposition changed. She was rude, annoyed, and flustered due to the fact that my daughter advised that I (her mother) had questions. I heard Jenna say "like I am not understanding...why does she need to talk to me....questions about what" I could not believe what I was hearing. My daughter said, my mother would like to speak to you. Jenna told my daughter to tell me to call the office. I called the office twice and it went to voicemail/automated system. My daughter said Jenna and the other staff were all sitting behind the desk talking to one another. My daughter went back to the desk to advise Jenna that I called but no one was answering the phone and this further infuriated her. I called again and someone answered the phone. I asked to speak to Jenna, the person stumbled over their words and said she is busy. I said, well she just asked me to call her so I am not understanding why she is busy. The person rudely said, what do you want to know? I asked, what kind of customer service is this....and before I could get the words out of my mouth, this person started raising her voice and talking over me. I disconnected the call. I called my daughter and advised her to leave. There can not be much disciplinary action being taken in your practice. If there were, this would have never happened. They did it because they know that nothing is going to happen. To get indignant and treat a customer like this over asking a question about x-rays..... I had to sit there for a minute. I could not believe that this happened....the blatant disrespect. Like my daughter was insignificant and I dare you ask our high class office about payment. I can only imagine what they told you in regards to this appointment slot....Oh, the patient could not pay so they left. I hope you will discuss this incident with your staff so that it does not happen to anyone else.

From the owner: Specializing in: - Dentists…read more- Oral & Maxillofacial Surgery

I used to love coming to this place because the students are great and they really take time out…read morewith their patients ensuring you receive a great dental experience. This was my first time back since the COVID crisis and I was excited to see the new changes and upgrades; however, their management and X-ray procedures had changed for the worse. I was fine until X-rays. The supervisor had the students performing the X-rays with the bitewings placed in vertically instead of horizontally which is more comfortable and usual. There was little supervision from the X-ray technician who usually performs the X-rays. The student struggled to get in the correct position because my mouth spacing was considered "small". It was taking almost an hour for X-rays as they don't use updated equipment for training purposes. At some point after the student was not getting the X-rays right and I was uncomfortable and in pain, I refused to let her continue while her supervisor stood there like she was enjoying what was taking place. She knew it was painful and just stood there with a smirk. As a result, the next day, I was eating and bit down and cracked my left canine tooth on my bottom teeth because my jaw has apparently shifted from the X-rays with vertical bitewings being place for long periods of time. I'm very disappointed that I had to make the choice of not going back because of bad choices of this supervisor. FYI-the cleanings are now $50.

fees as of Nov 1 2015, subject to change. Fees may be paid…read morewith cash, a check or charge card. Our fees for treatment and current infection control practices are as follows: Fee and Services Flyer Oral health Screening (new patient only) $12.00 Adult Cleaning with Fluoride $40.00 Child Cleaning with Fluoride $25.00 CSX Adult $30.00 CSX Child $15.00 BW's Adult $15.00 BW's Child $12.00 Single Radiograph $4.00 per film Panographic Film $30.00 Sealants (per tooth) $15.00 Teeth Whitening $135.00 Refills for Whitening $60.00 Antibiotic Therapy per site $20.00 Non-surgical Perio Treatment (4+ teeth per quadrant; $35.00 quadrant) $140.00 Non-surgical Perio Treatment (1-3 teeth per quadrant; $25.00 quadrant) $100.00

I saw Dr. Moore on Tuesday, February 2, 2026. My husband called for me because I was so much pain…read morewith a toothache that was excruciating and I had been jerked around at a different dentist's office (see my review for them). Because the other dentist had already taken X-rays, his office couldn't take any more (due to my insurance) unless I paid out of pocket. I only had a copy of my X-rays printed on paper. But Dr. Moore, being the miracle worker he is made these copies work for him even though I offered to pay out of pocket for more X-rays if he needed me to. Dr. Moore fixed my tooth on the top that I thought was cracked and had a lost filling. He discussed with me that he didn't think the crack in my tooth went very far into the tooth and I had a 50/50 chance that he could help. By doing this, he was trying to save my tooth and save me money. I told him to try to save the tooth and try to stop my pain. Well, he worked his magic and drilled the tooth and it worked! I love the fact that he even called me himself the next day to see how I was doing and if I had any pain! I have always been afraid of dentists and he really made me feel at ease! I really appreciated how he looked at my tooth and talked to me, I mean really talked to me about my options and took time to explain what he saw to me. That was extra special to me because prior to seeing him, I had a horrible experience elsewhere about the same tooth a few days before seeing him. And his staff was also excellent! Thank you Dr. Moore!

Everyone is friendly there but Dr. Moore is the most compassionate, kind person I've met in a very…read morelong time. I trust him. My neighbor broke a tooth and had two teeth that needed to be pulled. They managed the pain while the antibiotics worked over the weekend and squeezed her in on Monday. Dr. Moore saw that two more would soon need to be pulled so he removed all four. I would never consider going to any other dentist.

He communicates very well. He makes sure he knows his patients. We went to get braces for my kids…read moreand was surprised when he just wanted to talk about goals and detail the plan.

My first filling with Dr. Henry went super smoothly. He's got this crazy technique of grabbing your…read morecheek and shaking it like hell while giving you the numbing injections - the worst part of a filling, IMO. So, that mo-jo keeps the shot from hurting. Amazing. The filing went quickly and smoothly. 5-stars!

My brother was in horrific pain, was charged $130 and threatened with legal action when My…read moreEmergency Dental didn't even help him! He explained to the front desk girl (Tammy?) what he needed to the T before scheduling the appointment. She gave a vague "come in and we'll see" and just wrote down "tooth pain" on his chart. The doctor took one look at him and says oh no we don't do crown retreatments. He's dumbfounded because that's literally what he told the front desk girl and she still scheduled him and then FORCED him under threat to pay, despite her not knowing what services they even provide. He's in excruciating pain and not only did they send him packing without care, but they made him shell out $130 on top of that. Train your staff better! I think her name was Tammy? MED owners, Refund Stephen and I will remove these reviews

Terrible place never going back front staff rude and was told they couldn't see me due to the clip…read moreboard being broken.. my son chipped it by dropping it on sidewalk