Absolute great experience! Parking was easy and as soon as I walked in I was greeted and by name. I…read morewas thanked for filling out all our forms online which made the process easier. Once we were called back everyone was very kind. They explained everything step by step. They explained the x-rays and their findings. This was my first visit to this office and I felt that my children and I received good quality care. They are definitely our new dentist office!

I'm extremely disappointed with my experience…read more I registered on their website on 1/22 and scheduled an appointment for 2/5, carefully entering all required information -- including my dental insurance details. On 1/28, the receptionist called asking if I could come in sooner. I explained that I preferred a specific time of day, which was only available on 2/5. She said no problem and confirmed she would see me on 2/5. On 2/4, I received a call that I assumed was a routine reminder. Instead, the front desk informed me they could not see me because they *do not accept my insurance*. I was told I could pay out of pocket if I still wanted to proceed. I was beyond frustrated. I asked why this wasn't communicated sooner -- especially since I provided my insurance information nearly **two weeks in advance** during registration. The explanation I received was that they're "busy" and sometimes this happens. That response was extremely nonchalant and dismissive. What makes this worse is that they had already called me once to move my appointment earlier -- yet somehow my insurance was never verified until the day before my scheduled visit. If insurance information is required during online booking, it should be reviewed in a timely manner. Patients plan their schedules around appointments. Waiting until the day before to say, "We don't take your insurance, but you can pay out of pocket," is unacceptable and unprofessional. I pay for insurance for a reason. I had every intention of supporting this local African American husband-and-wife practice, but this experience was disappointing and disturbing. The front desk needs to do better when it comes to communication and basic administrative follow-through.

I went for my first initial visit/consultation and it went very well. The atmosphere was a great,…read moreand with a professional setting. I was welcomed, and every step of the process was explained. I will definitely be back for future dental treatments.

It wasn't a good experience. I wouldn't recommend this location for oral surgery. I was so…read moredisappointed, I never went back for my retainer that I asked for when I first started going to this fella's practice. I brought my mother there as well and things she had done had to be redone. It was disappointing but moreover, I left offended. Beware, that dude flips the script.

The saga continues at Covington Dental Partners. Finally got my crown for the implant today. Things…read morewent well. Assistants are super nice. Time for checkout. When then did their fancy scan a month ago, at checkout the young lady who insisted I pay $3k up front told me nex time there would be no charge. Today when I checked out, there was a different person who said I owed $250. I questioned that stating I was told previously no charge. In a nasty attitude she told me I had signed a treatment statement for stated amount. In other words they LIED previously. There's a new practice not too far away. Time to look for a new dentist. Unfortunately I like my dentist, hygienist and the other people, but the bitch at checkout and their high prices leave no other option.

I needed to find a new dentist after my current one informed me they no longer took my insurance…read more Covington Dental Partners was recommended by a friend so I called and asked if they took my insurance to which they stated yes. I had my routine cleaning and x-rays - to was a great experience. Then I received my bill for over $300. When I called and asked, they stated that they are not in network for any dentist insurance. Now, off to find a new dentist again.

I had an absolute 10 out of 10 experience! When you first arrived, the first things that you will…read morenotice is a clean atmosphere and a welcoming environment! My first visit was for a annual cleaning and I needed to do some x-rays and I felt so comfortable. The dental assistant was so gentle and kind. Doctor Park was also great! I was a nervous about meeting him whatsoever like some doctors in the past. I truly recommend this office to anyone that has had traumatizing experience, but would like to get back on track with their dental health!

From the moment you walk in you are greeted by the staff,no long waiting and the doctors are very…read moreattentive to your needs .

I can't say enough good things about Smile Bright Dental Center and Dr. Fernandez with his amazing…read morestaff. When my front tooth crown came off I was in full panic mode, I wasn't going anywhere with a front tooth missing! My reputation was at stake. I called first thing in the morning, explained the situation, and they got me in that very same day. That level of responsiveness meant everything to me. From the moment I walked in the staff was professional, reassuring, and genuinely caring. Dr. Fernandez handled everything quickly and skillfully, explaining what happened and making sure I was comfortable throughout the entire process. You can tell he takes pride in his work and truly cares about his patients. Thanks to them, my smile and my reputation was saved. If you're looking for a dental office that is responsive, professional, and truly goes above and beyond, Smile Bright Dental Center is the place to go.

They literally turned me away with a broken tooth. Told me all the dentists in Henry county were…read morebooked till Christmas. Told me I should look outside of Henry county. I said y'all don't help even if it's an emergency? She said NO. I asked what I should do she said "I don't know" f@ck this place

Dr. Perl's office is excellent from top to bottom! Everyone here is really kind and the office has…read morea very relaxed and professional vibe. I've had a tooth cleaning and a filling here. Both were smooth and excellent. They were very thorough for the teeth cleaning, which I appreciated. Dr. Perl has excellent bedside manner as does his team. Highly recommend! The location is great too and very easy to find.

Completely misled me on my visit being centered around getting my teeth cleaners. Also didn't…read moredisclose that I'd be charged for my cleaning.

I recently went to Honey Creek Dental I want to shout their praises to everybody . This is the most…read morecomfortable atmosphere I have felt of any of my dentist experience . Dr Byreddy ,Meghan Miranda and Pam are the most personable and pleasant people. I had several teeth filled two caps put on the front teeth they did a wonderful job ! Dr. Byreddy was patient and attentive, always checking if I had any discomfort (I didn't!)They helped me to maximize my benefits of my dental care insurance, so that I wouldn't have to wait that long to get the rest of my work done . Highly highly highly recommended please give them a try

Just got back from my cleaning today and the only thing positive I have to say is that my dental…read morehygienist was excellent! The negative thing is they charged me for a routine cleaning that my ins. pays 100%! I was told that they had to do a "deep cleaning" and was coded differently than a reg. cleaning! Ok, I understand that, but WHY wasn't I informed of this initially? Had an unexpected bill that I wasn't prepared to pay! *Note to the staff, please make sure that your patients are aware of the services provided before they are rendered*! Needless to say, I have a "bad taste" in my mouth about Honey Creek Dental right now! I want to go back for my cleanings b/c they are very conveniently located to where I live, however, I am going to have to think LONG and HARD about if I will go back, or if I want to just find another dentist.....only time will tell!!

This staff is so friendly, knowledgeable and just amazing. The office is comfortable. We saw Dr…read more Williams and Brooklyn who really made my daughter feel at ease. Amanda at the front is so friendly and really set the tone for the visit. Can't wait to continue being treated by this office!

Dr. Williams is AMAZING. He is reassuring, informative and professional. I was very anxious. Dr…read more Williams and assistant Kayla really made me feel safe, secure, and pain free!!