I had a scheduled appointment after waiting 4 weeks for an annual exam. After 2.5 hours I left with…read morethem doing a slew of X-rays, poking at my gums and advising that 2 hygienist were busy and that I will need to schedule teeth cleaning after the insurance is verified. At check out the lady told me that I would be contacted in 3 weeks since my insurance is different from other dental insurance (Gwinnett County Schools). She wasn't clear and concise. So I walked out with a loose tooth, no teeth cleaning and a tentative call once insurance is verified. I was nothing but a number.i will not go back to a place where patient care is not a priority.

My 1st time visit to this office was a very pleasant experience. The staff provided friendly and…read morecompassionate care to my elderly brother. Thank-you L.Foxworth

I have been coming here for a few years.They offer great service very clean, very efficient.The…read morestaff is super nice and the dentist, he is awesome.I would recommend to anyone on the south side or even not, it's worth the drive

The best dentist! I was traveling through the area & was overdue for a cleaning. I called Premier &…read morethey were able to schedule me for a new patient exam and cleaning within a few days. The office is really nice and modern. The staff is AMAZING. They were able to get me a new crown in less than 2 weeks to replace a crown I had done in California (which was improperly fitted and causing a lot of sensitivity) . My new crown is great, no sensitivity or issues flossing, and I can finally chew on that side of my mouth again! Dr. Johnson & all the staff at Premier are the best and I absolutely recommend their business.

The Fayetteville location. I arrived for my appointment Feb…read more19th 2024 to have four wisdom teeth removed and a screw inserted for a dental implant with Dr. Keyser. The receptionist was very nice and professional, she made sure everything was signed payment handled discreetly. Jose called me to the back to prep me and explain everything as well as asked me questions. I was going to be given IV anesthesia and was very nervous. Jose was very nice he made me feel at ease even offered a blanket because I was cold. If I could take Jose and the anesthesia home the visit would've been fantastic . Dr Keyser came in she was very friendly, I have small veins she found one in my hand on the first try, felt a burning sensation I was out. Perfect! I awoke to Jose being as nice as can be, he placed the ice pack around my head and wheeled me to the car and safely placed me inside. I have the worst fear of the dentist and of course I have pain afterwards but Dr. Keyser and her team are the best!

Office staff was rude, Dr. Shultz seems to only care about his paycheck and not about the care of…read morehis patients. He was actively hurting me, and then said "I don't care about your pain, chief" My wife wasn't allowed to come back for the consultation, and then expected me to make a financial decision without even discussing it with her. Veryyyy unprofessional!!!!

I am very disappointed with the quality of dental work I received at Arena Dental Group. I have…read moreexperienced ongoing issues with multiple fillings, including having to get them redone repeatedly. Dr.Candace does not take her time and rushes. I don't think she really cares. After seeking care from a new dentist, I was informed that several of my fillings were not done correctly and needed to be replaced. The shape and fit of the fillings were off, which has caused continued problems. In one case, a filling was done improperly in a way that allows food particles to become trapped underneath it, leading to an unpleasant odor and concern about long-term dental health. These issues point to a lack of precision and attention to detail in the work performed. Dental procedures, especially fillings, should be done correctly the first time to avoid unnecessary complications and additional treatment. I hope Arena Dental Group takes steps to improve the quality and accuracy of their dental work to prevent other patients from experiencing similar issues. I paid for a lot of my fillings out of pocket due to insurance maxing out just for them to be done incorrectly. Now I'll have to pay again to get them redone. Not to mention they will reschedule your appointment without notifying you. I showed up several times and the office was closed during regular business hours. Overall just not the greatest care I've received.

I'm a new patient to Dr. Thomas with about 6 months of visits and interactions due to getting my…read moreteeth that need a lot of attention taken care of. I chose this practice because they have listed on the website that they provide sedation dentistry which is true to a certain extent. You won't be put to sleep but you will be prescribed medication to help you relax through your treatment if that's something you feel you can benefit from during a visit to to your dentist. The staff have all been so accommodating. I've had to come in between appts. due to new dental issues popping up and they've listen to my concerns and got me in as soon as possible. I have real trauma from past dental treatments and dental offices along with having a medical condition that doesn't allow me to lie flat on my back let alone with my head tilted back. I've had anxiety attacks just preparing for dental appointments for fear of having another dismissed/painful/mistreated experience. I say all of this because I feel I've finally found a dentist and dental office that understands the patient's perspective and is so Informative so I know why and what needs to be done for my individual treatment needs. It means a lot that I can voice that I really have issues with coming to the dentist as a fear and them not be defensive but understanding that past experiences have made it hard to make the appointment let alone sit for work every other week to get my teeth in an ideal state. I couldn't be more pleased with the gentle treatment that I've received at Arena. They have really done their best to accommodate me understanding that it's challenging for me. I'm excited about getting my work done with Dr. Thomas. That's how comfortable I am with her care and I'm faithful that I can get through this because I've been blessed with a experienced, relatable, caring dentist and dental staff.

If I could give zero stars I would…read more I would not recommend this dentist based on my experience. I had fillings done that were not completed properly, and I continued to experience pain afterward. I returned to the office multiple times to report the pain and discomfort, but my concerns were not adequately addressed. Rather than identifying the actual cause, I felt my symptoms were dismissed, and the problem remained unresolved. After seeking a second opinion from another dentist, I learned that the fillings had not been done correctly and needed to be completely replaced. The new dentist also identified the source of the pain based on my X-rays, which had not been correctly diagnosed during my visits to this office. Unfortunately, I was not the only one in my family to have this experience. Another family member also had fillings completed here that ultimately had to be replaced by a different dentist due to poor workmanship. I understand that no dentist is perfect, but I expect concerns about ongoing pain to be taken seriously and for X-rays to be interpreted accurately when diagnosing the cause of a patient's symptoms. My experience resulted in unnecessary pain, additional dental work, and extra expense that could have been avoided.

Super friendly staff. Throughout the entire exam, the hygienist and dentist explained what they…read morewere doing and why. They seemed to care about educating the patient and provided full dental/health of the patient. After the exam, a treatment plan was given and each line item was explained. I also liked that it didn't seem like it was a money/insurance grab. The staff let me know all of my options financially (not just the most expensive).

Still the best dentist in town for my money. I woke up with a toothache on Thursday, called the…read moreoffice and got right in. Even though I was an emergency appointment they were able to slip me in between some existing appointments to treat my tooth and stop the pain. I go back next week to get a root canal for a more permanent remedy. Thank you Concord Dental, you guys are the best. Wendy

Great dental care by a caring dentist. My family and I have been going to Dr. Ammons for over 8…read moreyears. I have referred friends and family members who all give great reviews on their experiences. I was a dental assistant for 12 years and I know a good dentist when I see one. I don't let just any dentist touch this smile. I highly recommend this office.

An absolutely amazing experience. My dentist, Dr. Melissa Hill referred me to Dr. Collins for my…read moreextractions. I went for my consultation and the staff were amazing. Everyone was very nice and professional and kept a smile on their face. Once my consultation was complete, I scheduled my surgery and I was out the door. On the day of surgery, I arrived early as instructed, and again, the service was amazing. The staff. Was punctual and professional and covered my procedure and post-care with me in full and ensured I understood and was comfortable. When Dr. Collins started the extractions (teeth 15 and 16) he ensured my mouth was numb. The seating was very comfortable. I was able to zone out as the tv was playing and I felt no pain at all. Just as I was beginning to pay attention to the show, the extractions were complete. LoL!! Not only was Dr. Collins professional, and amazing, but he is the extraction whisperer. I swear it was no more than 6 minutes. Wow!!! Professional, Service Focused, Knowledgeable, and Time Efficient. I have found my new oral surgeon. If you need an extraction or anything related to oral surgery, make sure your dentist refers you to Dr. Collins. If they don't, get you a new dentist. Thank you Dr. Collins and the team for your amazing service and after care you all are appreciated.

This is my second time going to DentFirst and let me tell you...thorough!…read more I highly recommend this practice for your dental needs. They will check your insurance to ensure you are getting what you paid for and will inform you of any additional charges. They will always communicate any appt changes with you in adequate time to make adjustments. Carrie was my hygienist today and I must say she was amazing & most importantly Knowledgeable!! Headed to grab a sonicare electric toothbrush and floss now!!

I had dental services in 2011 - broken tooth extraction. At that time theyalso placed a bone…read moregraft. My dental insurance denied the bone graft for no prior authorization. When I called about it I was told that they did not have enough time to get the prior authorization prior to my procedure and they would not do an appeal to my insurance company. I refused to pay it. 14 years later they have turned me over to collections. I have had no communication from them since 2011. I advised the young lady at the collection agency - Syncon - that I would not be paying this and that Dentfirst is breaking the law as the statute of limitations have expired - it's 6 years in Georgia. Contact me again and you'll be talking to my attorney. Oh and instead of collection agency calling me they called my 71 year old brother who has Parkinson's and was very upset by the call.