If I could give zero stars I would…read more I would not recommend this dentist based on my experience. I had fillings done that were not completed properly, and I continued to experience pain afterward. I returned to the office multiple times to report the pain and discomfort, but my concerns were not adequately addressed. Rather than identifying the actual cause, I felt my symptoms were dismissed, and the problem remained unresolved. After seeking a second opinion from another dentist, I learned that the fillings had not been done correctly and needed to be completely replaced. The new dentist also identified the source of the pain based on my X-rays, which had not been correctly diagnosed during my visits to this office. Unfortunately, I was not the only one in my family to have this experience. Another family member also had fillings completed here that ultimately had to be replaced by a different dentist due to poor workmanship. I understand that no dentist is perfect, but I expect concerns about ongoing pain to be taken seriously and for X-rays to be interpreted accurately when diagnosing the cause of a patient's symptoms. My experience resulted in unnecessary pain, additional dental work, and extra expense that could have been avoided.

Super friendly staff. Throughout the entire exam, the hygienist and dentist explained what they…read morewere doing and why. They seemed to care about educating the patient and provided full dental/health of the patient. After the exam, a treatment plan was given and each line item was explained. I also liked that it didn't seem like it was a money/insurance grab. The staff let me know all of my options financially (not just the most expensive).

My entire family has been going to Dr Chris for over 20…read moreyears. We keep going back because he's taken great care of our mouths. Thru root canals, crowns, fillings, partials, dentures, and emergencies; he and his great staff has kept us painfree and able to eat/bite/chew anything. Thanks to him, Kim, Amy, and Tammy for the great care my family has received.

I'm a relatively new patient of Dr. Adkins but I've had nothing but good things to say about his…read morestaff and his work. I happen to think he is quite hilarious which helps a lot because I think going to the dentist is very stressful as it is. Plus, he's professional, knows what he's doing, and is good at explaining why he chooses to do one thing over another. Some may opt for a more serious traditional dentist but I like him a lot and I'm glad we are a good fit! :)

I ended up here because the dentist recommended this place. I just took their word and I should…read morehave shopped around. Once they get their full payment they don't care what happens after. Calling this place is such a headache you either get thrown on hold for no less than ten Minutes or no answer at all. They got their $4,000 out of me and I have nothing good to say about them.

absolutely outstanding staff. Warm welcome always, clean and quality care when getting my adult…read morebraces. Staff always reply to my texts with any concerns or questions. I was recommended by my general dentist and they did not disappoint. Looking forward to my future visits!!

Dr. Coleman and his staff are consistently incredible! I love seeing everyone when I have…read moreappointments! Ms. Billie and Trina are my favorites, but everyone is awesome. Dr. Coleman is professional, funny, and has a great personality! I've been a patient for 10 years now!

Dentist Jeffrey Coleman is an exceptional dentist I have been to nobody like him before he makes…read moreyou laugh he caters to his patience and you got a great staff as well they're very nice and polite and tries to help you any way they can come check them out and see what you think and believe me you'll like him

Dr. Greene and his whole staff are always polite, professional, and as a long time patient, feel…read morelike extended family. I always feel very comfortable coming here. I do not hestitate to recommend this office if you what a great dental experience.

I was informed that because a new provider will be joining the practice, my child can no longer be…read moreseen. What is especially frustrating is that the new provider has not even started yet, but my child was still refused service. I explained that the office is currently listed online as providing pediatric dentistry services, and the response I received was simply, "Yes, but that will be changing with the new provider." I find it very disappointing that my child was denied an appointment based on a future change that has not yet taken place.

I called the number left by the business manager under my initial review. It takes you to a…read morevoicemail system that doesn't specify what business or whom you are calling. I left a message. No call back to date. After doing some research, I know I should've done it before getting services. I realized that I most likely will never get a call back. This "business manager" provides the same two canned responses to most reviews and "manages" multiple facilities/chains throughout Georgia and Florida, all of which have one to two star ratings. Right now I am fighting an infection, which my original dentist had to prescribe an antibiotic, because for some reason the endo that performed the root canal did not. Hopefully after I complete treatment, i can put this entire terrible experience behind me.

I was referred to this dental office by someone from my church and thought I'd give them a try…read more After leaving a couple of messages with no return call so I decided to stop by in person. I scheduled two appointments in early July for August 16 at 9:00 and 9:30 AM. A week before the appointments, I received a text saying both were canceled because there was no hygienist available that day. Understandable- things happen and of course hygienist can't be replaced on such short notice but when I called to reschedule, I was told the next available appointments were in December. Yes, December. They kindly offered to put us on a "short call list" which I had to call back later to follow up and still there were still no appointments Not ONE! I'm not sure how this office handles new patients, but canceling appointments made in advance and then pushing reschedules four months out is certainly a bold business model. I truly hate leaving negative reviews, but this is not how you welcome--or retain--new patients.

I meet my Dental Hygienist today for the first time for my first cleaning…read more Sujey Gregory, the Hygienist, was AMAZING!!! This will be my ne dentist based on her. Great job Sujey!!!! It was awesome meeting you. Jinero S.

My family and I needed a new dentist after arriving to Georgia. We have all visited and received…read moreservice here. The service is great. Overall there aren't any complaints. As with any dental office, you may have a long wait for an appointment.

I had a scheduled appointment after waiting 4 weeks for an annual exam. After 2.5 hours I left with…read morethem doing a slew of X-rays, poking at my gums and advising that 2 hygienist were busy and that I will need to schedule teeth cleaning after the insurance is verified. At check out the lady told me that I would be contacted in 3 weeks since my insurance is different from other dental insurance (Gwinnett County Schools). She wasn't clear and concise. So I walked out with a loose tooth, no teeth cleaning and a tentative call once insurance is verified. I was nothing but a number.i will not go back to a place where patient care is not a priority.

My 1st time visit to this office was a very pleasant experience. The staff provided friendly and…read morecompassionate care to my elderly brother. Thank-you L.Foxworth

Great experience. Office staff keeps you informed. Dr Shepherd is thoroughly explains and answers…read moreany questions.

Left my appointment about 5 hours ago, and everything went great!…read more I had read some reviews and wasn't quite sure, but the few negative reviews didn't seem to add up in comparison to the positive. I needs to have a root canal, and couldn't get any to give me an appointment until July....crazy! So o reached out to Dr. Shepherd's office and they could get me in within the week. The staff was very friendly over the phone and in person. Dr. Shepherd was very pleasant as well, answered all my questions, and made sure that I wasn't in any pain. I would definitely recommend this office to anyone needing a root canal.