Still the best dentist in town for my money. I woke up with a toothache on Thursday, called the…read moreoffice and got right in. Even though I was an emergency appointment they were able to slip me in between some existing appointments to treat my tooth and stop the pain. I go back next week to get a root canal for a more permanent remedy. Thank you Concord Dental, you guys are the best. Wendy

Great dental care by a caring dentist. My family and I have been going to Dr. Ammons for over 8…read moreyears. I have referred friends and family members who all give great reviews on their experiences. I was a dental assistant for 12 years and I know a good dentist when I see one. I don't let just any dentist touch this smile. I highly recommend this office.

My entire family has been going to Dr Chris for over 20…read moreyears. We keep going back because he's taken great care of our mouths. Thru root canals, crowns, fillings, partials, dentures, and emergencies; he and his great staff has kept us painfree and able to eat/bite/chew anything. Thanks to him, Kim, Amy, and Tammy for the great care my family has received.

I'm a relatively new patient of Dr. Adkins but I've had nothing but good things to say about his…read morestaff and his work. I happen to think he is quite hilarious which helps a lot because I think going to the dentist is very stressful as it is. Plus, he's professional, knows what he's doing, and is good at explaining why he chooses to do one thing over another. Some may opt for a more serious traditional dentist but I like him a lot and I'm glad we are a good fit! :)

I had a scheduled appointment after waiting 4 weeks for an annual exam. After 2.5 hours I left with…read morethem doing a slew of X-rays, poking at my gums and advising that 2 hygienist were busy and that I will need to schedule teeth cleaning after the insurance is verified. At check out the lady told me that I would be contacted in 3 weeks since my insurance is different from other dental insurance (Gwinnett County Schools). She wasn't clear and concise. So I walked out with a loose tooth, no teeth cleaning and a tentative call once insurance is verified. I was nothing but a number.i will not go back to a place where patient care is not a priority.

My 1st time visit to this office was a very pleasant experience. The staff provided friendly and…read morecompassionate care to my elderly brother. Thank-you L.Foxworth

Dr. Greene and his whole staff are always polite, professional, and as a long time patient, feel…read morelike extended family. I always feel very comfortable coming here. I do not hestitate to recommend this office if you what a great dental experience.

I was informed that because a new provider will be joining the practice, my child can no longer be…read moreseen. What is especially frustrating is that the new provider has not even started yet, but my child was still refused service. I explained that the office is currently listed online as providing pediatric dentistry services, and the response I received was simply, "Yes, but that will be changing with the new provider." I find it very disappointing that my child was denied an appointment based on a future change that has not yet taken place.

I am very disappointed with the quality of dental work I received at Arena Dental Group. I have…read moreexperienced ongoing issues with multiple fillings, including having to get them redone repeatedly. Dr.Candace does not take her time and rushes. I don't think she really cares. After seeking care from a new dentist, I was informed that several of my fillings were not done correctly and needed to be replaced. The shape and fit of the fillings were off, which has caused continued problems. In one case, a filling was done improperly in a way that allows food particles to become trapped underneath it, leading to an unpleasant odor and concern about long-term dental health. These issues point to a lack of precision and attention to detail in the work performed. Dental procedures, especially fillings, should be done correctly the first time to avoid unnecessary complications and additional treatment. I hope Arena Dental Group takes steps to improve the quality and accuracy of their dental work to prevent other patients from experiencing similar issues. I paid for a lot of my fillings out of pocket due to insurance maxing out just for them to be done incorrectly. Now I'll have to pay again to get them redone. Not to mention they will reschedule your appointment without notifying you. I showed up several times and the office was closed during regular business hours. Overall just not the greatest care I've received.

I'm a new patient to Dr. Thomas with about 6 months of visits and interactions due to getting my…read moreteeth that need a lot of attention taken care of. I chose this practice because they have listed on the website that they provide sedation dentistry which is true to a certain extent. You won't be put to sleep but you will be prescribed medication to help you relax through your treatment if that's something you feel you can benefit from during a visit to to your dentist. The staff have all been so accommodating. I've had to come in between appts. due to new dental issues popping up and they've listen to my concerns and got me in as soon as possible. I have real trauma from past dental treatments and dental offices along with having a medical condition that doesn't allow me to lie flat on my back let alone with my head tilted back. I've had anxiety attacks just preparing for dental appointments for fear of having another dismissed/painful/mistreated experience. I say all of this because I feel I've finally found a dentist and dental office that understands the patient's perspective and is so Informative so I know why and what needs to be done for my individual treatment needs. It means a lot that I can voice that I really have issues with coming to the dentist as a fear and them not be defensive but understanding that past experiences have made it hard to make the appointment let alone sit for work every other week to get my teeth in an ideal state. I couldn't be more pleased with the gentle treatment that I've received at Arena. They have really done their best to accommodate me understanding that it's challenging for me. I'm excited about getting my work done with Dr. Thomas. That's how comfortable I am with her care and I'm faithful that I can get through this because I've been blessed with a experienced, relatable, caring dentist and dental staff.

For a chicken like me who had;had terrible experiences with "witch Dr. dentist", Dr Brown and staff…read morewas a bring released from the dungeons and seeing the light for the first time in to yrs! Being from out of town,and just stopping by after experiencing some pain In a tooth (that had;had a root canal just a few yrs ago) they took me right in! So fast I didn't have time for the fear to set In. Both staff and Dr Brown were professional and addressed my fears and concerns right off. By the time I was done, I was smiling and my fears gone! Better be ready to defend the UGA Dawgs!! Lol

Unethical billing practices, sub par work, and unprofessional staff. I am writing this review to…read morewarn others to double-check their billing statements and care at this office. I stopped going to this practice a couple of years ago after witnessing the staff loudly and openly arguing in front of patients during my last visit. My husband remained a long-term patient, but after his recent experience, he is leaving as well.Last April, my husband had a crown placed that was noticeably lighter than the rest of his teeth. When he pointed out the mismatched color, the technician dismissed his concern by claiming the material would eventually stain. They handed him a mirror and asked if he could see it when he smiled. While he could not see it with a normal smile, it was highly noticeable when he pulled his lip down. The dentist then came in, asked the same question, and insisted you couldn't see it rather than actually fixing the mistake. To make matters worse, I recently discovered an undisclosed $100 charge from that same visit. The amount he paid at the counter did not match our insurance company's Explanation of Benefits (EOB). When I called to ask about the discrepancy, the staff member was rude, defensive, and refused to listen. She claimed the $100 fee was for "upgraded materials" that they intentionally do not bill to insurance. It is frustrating that they completely neglected to ask him if he even wanted this unbillable upgrade, as he never would have agreed to it. They simply slipped this fee into his paperwork without any clear, verbal disclosure. Charging patients for unrequested upgrades, delivering sub par dental work, and treating concerned family members with hostility is unacceptable. Please check your teeth and your insurance EOBs closely if you use this office.

My family and I needed a new dentist after arriving to Georgia. We have all visited and received…read moreservice here. The service is great. Overall there aren't any complaints. As with any dental office, you may have a long wait for an appointment.

How inconsiderate of these people and dentist to call me the day of 4hrs prior to my…read moreAppointment to say they will not be Available to to honor my 4pm appointment!!! Like people plan there time around things !! This will NOT be the dentist office for me for any future appointments. I do not give chances with things like this because it's disrespectful of peoples time

DO NOT GO HERE!!! I went in for a deep cleaning and the receptionist tried to charge over $400, I…read morehave insuranc, and I was told $97 two weeks prior. after I told her this she was like, how about $259 "can you afford this?" And I was like why are the prices changing? she provided no explanation, then she was like I can do $167... Yall i RAN out of there. DONT TRUST THESE PEOPLE, THEY WILL STEAL AND CON YOU!!

Not quite the same ever since Dr. Felcher sold the practice. They don't call with reminders and no…read morenotice when it has been a while since you have been in. I have gone to this practice for almost 20 years. The cleanings aren't quite as thorough and the staff is not very friendly.

I called the number left by the business manager under my initial review. It takes you to a…read morevoicemail system that doesn't specify what business or whom you are calling. I left a message. No call back to date. After doing some research, I know I should've done it before getting services. I realized that I most likely will never get a call back. This "business manager" provides the same two canned responses to most reviews and "manages" multiple facilities/chains throughout Georgia and Florida, all of which have one to two star ratings. Right now I am fighting an infection, which my original dentist had to prescribe an antibiotic, because for some reason the endo that performed the root canal did not. Hopefully after I complete treatment, i can put this entire terrible experience behind me.

I was referred to this dental office by someone from my church and thought I'd give them a try…read more After leaving a couple of messages with no return call so I decided to stop by in person. I scheduled two appointments in early July for August 16 at 9:00 and 9:30 AM. A week before the appointments, I received a text saying both were canceled because there was no hygienist available that day. Understandable- things happen and of course hygienist can't be replaced on such short notice but when I called to reschedule, I was told the next available appointments were in December. Yes, December. They kindly offered to put us on a "short call list" which I had to call back later to follow up and still there were still no appointments Not ONE! I'm not sure how this office handles new patients, but canceling appointments made in advance and then pushing reschedules four months out is certainly a bold business model. I truly hate leaving negative reviews, but this is not how you welcome--or retain--new patients.

I ended up here because the dentist recommended this place. I just took their word and I should…read morehave shopped around. Once they get their full payment they don't care what happens after. Calling this place is such a headache you either get thrown on hold for no less than ten Minutes or no answer at all. They got their $4,000 out of me and I have nothing good to say about them.

absolutely outstanding staff. Warm welcome always, clean and quality care when getting my adult…read morebraces. Staff always reply to my texts with any concerns or questions. I was recommended by my general dentist and they did not disappoint. Looking forward to my future visits!!