This staff is so friendly, knowledgeable and just amazing. The office is comfortable. We saw Dr…read more Williams and Brooklyn who really made my daughter feel at ease. Amanda at the front is so friendly and really set the tone for the visit. Can't wait to continue being treated by this office!

Dr. Williams is AMAZING. He is reassuring, informative and professional. I was very anxious. Dr…read more Williams and assistant Kayla really made me feel safe, secure, and pain free!!

I came here for my dental appointment and if I could give them 10 stars I absolutely would! From…read morethe moment I stepped in I was greeted with warmth and professionalism by the entire staff, from the front desk to the dental team. The customer service was amazing! everyone went above and beyond to ensure I felt comfortable and well taken care of throughout my visit. Not only were they friendly but they were also incredibly helpful. What impressed me the most was their efficiency. Despite being busy they managed to keep everything running smoothly, and I was in and out in no time without feeling rushed. Overall I couldn't have asked for a better dental experience.

Patient beware ! I had a wisdom tooth to removed by the surgery at Morrow Family dentistry, very…read morepainful.Four weeks I could not feel anything ,in the left side of my chin and lip, and still tingle. Two days ago I felt something in my gum that seem like it could be a bone . I ask husband to look in my mouth ,he saw a peace of a teeth stuck in my gum, Also the stitches he put in my mouth didn't close up because of the teeth after two days willingly it, it can out. They make you sign a form saying that it maybe some numbness . That is a way to not be responsible if something happens to you, Please do not sign that form , find another dentist office, if they tell you too. I should have known better because I with documents all the time. I let my guard down.

My family and I needed a new dentist after arriving to Georgia. We have all visited and received…read moreservice here. The service is great. Overall there aren't any complaints. As with any dental office, you may have a long wait for an appointment.

How inconsiderate of these people and dentist to call me the day of 4hrs prior to my…read moreAppointment to say they will not be Available to to honor my 4pm appointment!!! Like people plan there time around things !! This will NOT be the dentist office for me for any future appointments. I do not give chances with things like this because it's disrespectful of peoples time

I had my cleaning today and had the pleasure of having Peter as my dental hygienist. He was…read moreincredibly kind, friendly, and welcoming, and he made me feel comfortable from the very beginning. We even shared a few laughs, which made the visit that much more enjoyable! I truly appreciated Peter's transparency, patience, and the genuine care he showed throughout my appointment. It's always nice to feel like you're being cared for as a person, not just another patient. Thank you, Peter, and the team at Conyers Smiles Dental for making my visit such a pleasant experience. I truly appreciate the kindness and care, and I would definitely recommend you to others!

Warning: Unexpected $1,017 bill after being told visit was covered…read more I visited Conyers Smiles Dentistry as a new patient for what I was told was a routine exam. When I arrived, staff confirmed my Cigna insurance had been verified and my visit was covered. I paid a copay and thought nothing of it. Weeks later I received an Explanation of Benefits showing I owe $1,017 out of pocket for a Cone Beam CT Scan, multiple Oral/Facial Imaging procedures, and Saliva Testing. None of these were explained to me before, during, or after my appointment. No treatment plan was shown to me. No cost estimate was provided. I was never told any of this was being done. My insurance denied all of it. Cigna flagged the saliva test as "not a dental service" and the CT scan as simply not covered neither of which are standard for a new patient checkup. I am now formally disputing these charges with the practice, Smile Generation corporate, and the Georgia Board of Dentistry. I would caution anyone especially new patients to ask for a written cost estimate and treatment plan BEFORE allowing any procedures to be performed here.

My 1st time visit to this office was a very pleasant experience. The staff provided friendly and…read morecompassionate care to my elderly brother. Thank-you L.Foxworth

I had a scheduled appointment after waiting 4 weeks for an annual exam. After 2.5 hours I left with…read morethem doing a slew of X-rays, poking at my gums and advising that 2 hygienist were busy and that I will need to schedule teeth cleaning after the insurance is verified. At check out the lady told me that I would be contacted in 3 weeks since my insurance is different from other dental insurance (Gwinnett County Schools). She wasn't clear and concise. So I walked out with a loose tooth, no teeth cleaning and a tentative call once insurance is verified. I was nothing but a number.i will not go back to a place where patient care is not a priority.

From the warm greeting when you walk in the door to the hygienist and dentist, the care quality is…read moreabove average.

Great care and customer service. Extremely professional and a joy to be around. The service from…read morethe receptionist to dental staff is top teir and I highly recommend

It's a nice place with friendly and genuine workers with a great dentist, but the problem starts…read morewith the phones. It can be hard getting in touch as most of my calls go to voicemail. Sure you can leave one but I've never had my voicemail listened to or my call returned. I always have to call back a few days later hoping someone answers. The next issue is this place does not have ideal availability. Even for a cleaning it'll take over a month to get in. New client appointments can take longer to get into. If they fixed those problems I would love this place Update: they've improved a lot on the calls. No more problems since.

I am very disappointed with the quality of dental work I received at Arena Dental Group. I have…read moreexperienced ongoing issues with multiple fillings, including having to get them redone repeatedly. Dr.Candace does not take her time and rushes. I don't think she really cares. After seeking care from a new dentist, I was informed that several of my fillings were not done correctly and needed to be replaced. The shape and fit of the fillings were off, which has caused continued problems. In one case, a filling was done improperly in a way that allows food particles to become trapped underneath it, leading to an unpleasant odor and concern about long-term dental health. These issues point to a lack of precision and attention to detail in the work performed. Dental procedures, especially fillings, should be done correctly the first time to avoid unnecessary complications and additional treatment. I hope Arena Dental Group takes steps to improve the quality and accuracy of their dental work to prevent other patients from experiencing similar issues. I paid for a lot of my fillings out of pocket due to insurance maxing out just for them to be done incorrectly. Now I'll have to pay again to get them redone. Not to mention they will reschedule your appointment without notifying you. I showed up several times and the office was closed during regular business hours. Overall just not the greatest care I've received.

For a chicken like me who had;had terrible experiences with "witch Dr. dentist", Dr Brown and staff…read morewas a bring released from the dungeons and seeing the light for the first time in to yrs! Being from out of town,and just stopping by after experiencing some pain In a tooth (that had;had a root canal just a few yrs ago) they took me right in! So fast I didn't have time for the fear to set In. Both staff and Dr Brown were professional and addressed my fears and concerns right off. By the time I was done, I was smiling and my fears gone! Better be ready to defend the UGA Dawgs!! Lol

Unethical billing practices, sub par work, and unprofessional staff. I am writing this review to…read morewarn others to double-check their billing statements and care at this office. I stopped going to this practice a couple of years ago after witnessing the staff loudly and openly arguing in front of patients during my last visit. My husband remained a long-term patient, but after his recent experience, he is leaving as well.Last April, my husband had a crown placed that was noticeably lighter than the rest of his teeth. When he pointed out the mismatched color, the technician dismissed his concern by claiming the material would eventually stain. They handed him a mirror and asked if he could see it when he smiled. While he could not see it with a normal smile, it was highly noticeable when he pulled his lip down. The dentist then came in, asked the same question, and insisted you couldn't see it rather than actually fixing the mistake. To make matters worse, I recently discovered an undisclosed $100 charge from that same visit. The amount he paid at the counter did not match our insurance company's Explanation of Benefits (EOB). When I called to ask about the discrepancy, the staff member was rude, defensive, and refused to listen. She claimed the $100 fee was for "upgraded materials" that they intentionally do not bill to insurance. It is frustrating that they completely neglected to ask him if he even wanted this unbillable upgrade, as he never would have agreed to it. They simply slipped this fee into his paperwork without any clear, verbal disclosure. Charging patients for unrequested upgrades, delivering sub par dental work, and treating concerned family members with hostility is unacceptable. Please check your teeth and your insurance EOBs closely if you use this office.