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    Recommended Reviews - McCoys

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    2 years ago

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    Matt's Building Materials

    Matt's Building Materials

    3.7(7 reviews)
    5.0 mi
    •$$

    This place is the original lowes, home depot without the frilly stuff or the obnoxious over…read morebranding. This place did hardware, flooring and sawdust well before any of that was pulled together in a nice little package with grocery carts and garden areas. They've got paint, they've got lumber, they've got carpet and laminate and wood and vinyl. They've got fans, they've got doorknobs, they've got light switch covers, they've got sinks. They've got friendly helpful workers, they've got clean big bathrooms, they've got concrete floors covered in legit worker dust and they've got five hour energies. All the prices are fair or dirt cheap, depending on what's on sale. You can literally find anything you need here for your home. Unless you want some frou frou fancy rug. Then you can just head down to the local big box and buy that "contemporary area rug" that no one else/everyone has.

    Buyers beware of material(s) delivery at residential properties from this company. The delivery…read moreperson that delivered my materials, never announced themselves or came to the door ( I was home at the time of the delivery). My driveway was damaged from the weight of the forklift, reached out to the store and reported the damage to multiple managers, now they refuse to take responsibility for their negligence. Now I have to pay out of pocket to replace a new driveway. I highly advise all residents that are having materials delivered to their homes, to be present, and insist that the driver needs permission from you to operate heavy machinery on your property, or sign a waiver disclosing that you are not holding them responsible for any damages. I certainly was never given this option. Not a satisfied customer!

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    Matt's Building Materials
    Matt's Building Materials
    Matt's Building Materials

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.1(15 reviews)
    3.6 mi
    •$$

    My stepson bought my wife and I a washing machine. He paid for the three year extended warranty…read more After 14 months the control panel went out. They did come to check it, said they would have to order it. When they came, all the panel lights would stay lit. When he opened it to fix it, he broke a wire, I saw it broken. Closed it quickly and left, saying he needed another part. Then my stepson got an email, saying we had an infestation, not covered. we have no roaches or ants that could get in there. Also, when he left, i plugged in back in and no lights came on. Will never shop at Lowes again. Wish i could rate then minus stars, but have to give it one. Not that they deserve it.

    The "customer service " is the worst at this store. They transfer you then let it ring and ring…read more They will pick up to put you on hold and then let it ring and ring until they hang up. I spent 25 minutes doing this today and never spoke to anyone except for the initial person who was very rude. I am so frustrated with the lack of professionalism at Lowe's. I will never shop at this location and will do my best to never go to any Lowe's again. Update: the above review resulted in a LOWE'S customer service representative leaving me a profanity laced voicemail. I would love to share that with the store manager as a "teachable moment " but I'm having difficulty finding a contact name. Needless to say, all that did was reinforce my negative opinion about this store.

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    Lowe's Home Improvement
    Lowe's Home Improvement
    Lowe's Home Improvement

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    The Home Depot

    The Home Depot

    2.0(9 reviews)
    3.2 mi

    Very helpful clientele First time i didnt have to look for…read morea representative. Very attentive Clean store for a change

    I had almost polar opposite experiences from the other reviewers of this particular Home Depot. I…read morealmost come to expect bad or non-existing customer service in the Valley so the employees at this location really surprised me. Long story short: I was doing a multitude of repairs/remodeling in my house in Texas and came to this Home Depot over the Christmas break at least 5 times in the week and a half that I was in McAllen. There was a young lady in particular that worked in the flooring department that answered every dumb question I had and was patient with showing me color suggestions for tiles and tile materials. I hate that I forgot her name (maybe early 20s, short, short hair) but she was so nice and helpful during a process that, for me, is stressful and not enjoyable. Other employees were also very helpful. I also had to buy kitchen countertops while I was in Tucson for pickup at this Home Depot location, and Ruben at the Pro-Desk was so helpful at suggesting material that was in their inventory (because the countertops I originally wanted were non-existent at this location). Better yet, he followed up with me when he had promised to. I am doing research and planning for my wedding in McAllen, and people in the Valley do not follow up when they say they will (wtf?) yet the folks at this home depot keep it uber professional. Thumbs up all the way!

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    The Home Depot
    The Home Depot
    The Home Depot

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    McCoys - hardware - Updated September 2026

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