I can't say enough about the integrity of the True Value employee's in Weslaco…read more I stopped in for some keys, small screws and a few items for my parents. Customer service went above and beyond to help us find what we were looking for. I accidentally left my wallet with my cards, license, cash & ins cards on the checkout counter. I ran back to the store and they had it locked up in their safe for me. Their prices were reasonable and everything worked perfectly! Thank you for your help. This will be my "go to" store when I'm in town. Sincerely, Theresa Regalado

Great hardware store, if you need something they most likely have it. Top notch service, the…read morepeople working there know the inventory and can take you right where you can find what you're looking for.

Prompt and quick service. Very friendly and considerate. Will definitely call them again if neededread more

From the owner: Residential & Commercial Plumbing Repairs. Servicing all of the Rio Grande Valley. Our technicians…read moreare always honest and committed to the job. They do their best to communicate with the customer to make sure their needs have been met.

Great hardware store! Their garden dept attracted me. Lots of succulents, water plants, cacti, and…read moregeneral plants to amuse. They are happy to help load your car!

Due to high winds, I had to replace a lot of soffit and fascia on my home. Because of their strong…read morereputation with these materials, I called Kautsch True Value, and they did not disappoint! Johnny Kautsch is a highly knowledgeable owner and made sure I had EXACTLY what I needed. And I am still amazed that they were able to match it so perfectly when the original has been on the house since before I bought it (more than 25 years ago)!!! Kautsch True Value is the real deal, and I am a VERY happy customer!

My stepson bought my wife and I a washing machine. He paid for the three year extended warranty…read more After 14 months the control panel went out. They did come to check it, said they would have to order it. When they came, all the panel lights would stay lit. When he opened it to fix it, he broke a wire, I saw it broken. Closed it quickly and left, saying he needed another part. Then my stepson got an email, saying we had an infestation, not covered. we have no roaches or ants that could get in there. Also, when he left, i plugged in back in and no lights came on. Will never shop at Lowes again. Wish i could rate then minus stars, but have to give it one. Not that they deserve it.

The "customer service " is the worst at this store. They transfer you then let it ring and ring…read more They will pick up to put you on hold and then let it ring and ring until they hang up. I spent 25 minutes doing this today and never spoke to anyone except for the initial person who was very rude. I am so frustrated with the lack of professionalism at Lowe's. I will never shop at this location and will do my best to never go to any Lowe's again. Update: the above review resulted in a LOWE'S customer service representative leaving me a profanity laced voicemail. I would love to share that with the store manager as a "teachable moment " but I'm having difficulty finding a contact name. Needless to say, all that did was reinforce my negative opinion about this store.