We have bought and sold 4 boats from Springbrook. Every buy (and sell) has been flawless. When…read moreyou buy a boat, the real test of the dealer is "what happens when it breaks" and "how much can I sell/trade it back in". From a service perspective, they are top shelf compared to other experiences I have seen. Pricing is always fair and straightforward to understand. I would never buy a boat from anyone else!

I've been lucky enough to have done business with Kyle Stenzel, Dan Culen, and the crew here at…read moreSpring Brook Marine Group for many years through various transactions. They are professional, results oriented, and are willing to go the extra mile for their clients. Highly recommend.

I have been dealing with Bedford sales for many years mostly for parts and maintenance products …read more Sam (the owner) and John (lead tech) have always gone above and beyond to help and answer any questions I've had . I made the mistake of purchasing my boat from another dealer , Sam has always treated me as if I bought it from him when any service or warranty repair was needed . They know ranger boats better than anyone due to being a ranger dealer for many many years . I won't make the same mistake again ... When it's time for a new boat Bedford will get my business !

Bedford Sales & Outdoors which is recently under new ownership needs vast improvement in the…read moreService area. I needed my thirty year Johnson 4.5 HP outboard serviced, as i have done every year Spring. (My previous tech retired so I though I would try Bedford.) I called this AM and spoke to the receptionist and told her the age and the brand. She was polite and said she would have to check with Service. She returned to the phone and told me it would be no problem for them. I had to drive an hour to Bedford only to be told by their Service that they would not work on a Johnson that old. I asked if they could at least change the lower unit lube and they suggested I just do it myself. So on my return trip home, I called the receptionist and she remembered very well her affirmation to me that they would work on my outboard! She said she would make it right and put me on hold. She got the owner to talk to me and the owner said there is nothing they can do for me. I'm 72 years old and this is the first bad review I have posted to social media.

First time buyer with Grand Sport Center - definitely will be a return customer. Stopped in the…read moreLake in the Hills location to casually look at some boats and we were informed of a boat at their Morris location more closely meeting our needs. No pressure, no push to buy something in stock there. We took the drive to Morris that afternoon and were met by Jerry. He not only took the time to show us the boat of interest, but also took the time to let us browse and ask questions of their other in stock boats. We left without buying a boat and with no pressure. We purchased the next day! Jerry was great to work with and held the boat for us longer than we had originally agreed to. Awesome to work with and the boat was spotless when we finally picked it up. They are dealing with used boats and there are going to be potential issues that go unnoticed....can't always blame the dealer. No issues to date with our purchase. Give them a chance and check them out! Re: 2004 Eliminator 211 Skier

BUYER BEWARE !!! Bought a boat from them with " a recent survey " they advertised with....months…read morelater we found transom Rot !!! 10K Fix thanks Grand sport center !!!! DO NOT use there surveys !!!! See other YELP reviews SAME STORY !!!

Excellent service. The owner went out of his way to help us! I feel like their fees are…read morerealistically cheaper than other places. We will always come back!!

Great boat shop. The owner is extremely helpful and knowledgeable. Very upfront with pricing and…read moreservice. Will definitely continue using them

If you need your boat repaired, take it to Joe...! He kept me up to date with texts and videos of…read morethe work and results... Couldn't be more satisfied!

Jim c carol stream I…read moredecided to take my boat to Tanglewood for repair. I purchased there new in 1995. I was looking to get the impeller replaced joe noticed the fuel filter needed replacing with fuel pump quick upcharge fine needs it get er done as they say. sent me vid of it running great, also mentioned trailer bearings need replacing. fine do that while it's there i like to support local business whenever possible Impeller was 8 yrs old other parts were original equipment super reliable motor. Everything fine till pickup paid over 1000 for probably 600 worth of work, but hey ya gotta pay to play. joe mentioned the tarp on the boat was blowing around. when i looked it was because they were too lazy to put the Bunge cords on to hold the tarp they were laying on the ground with the tarp stuffed in the boat. so i started putting the tarp on myself and had a cardiac event setting off my defibrillator 1st time in 2 yrs 4th since 2017 .should have gone and asked for help but was too stubborn. so i took several breaks and struggled on. Small things like putting the customers tarp back on matters. It shows as a business owner you care. myself being a business owner. would be like remodeling a kitchen and then taking the boxes from the cabinets and leaving them on the kitchen floor. if the amount of care taken with the tarp is any indication of the quality of the work done on my motor which is usually a pretty good indicator I'm in trouble.

We purchased a boat for my son from Buell's. Drove 3 hours back and forth a few times to finalize…read moresale. We weren't disappointed. Staff is very friendly and helpful. The boat was upgraded in a very timely manner and to Neil's wishes. He LOVES his boat. Would buy from Buell's again.

If you are in the market for a boat or if you need service work Please reach out to Jake at Buell's…read moreMarine in Canton Illinois They are amazing people to deal with and really go above and beyond for their customers. Over the years I have bought a few boats and this by far is my best experience I have ever had while looking for a boat! I bought a used consignment boat and I received service like I was buying a brand new boat! From the first call with Jake on this boat I was impressed and then when I went to see it after I agreed to buy it ( yes I did buy it sight unseen ) I was absolutely blown away by the level of professionalism and customer service I received! and to no surprise the boat is perfect! I can't wait for Spring to get here and to get out on my Ranger from Buell's Marine!!! Thank you Jake, Barb and Tad!

I bought my boat from this dealership last year and continue to be impressed with their after sales…read moresupport !! They did a great job making sure I got everything I wanted on my boat in a manner that was convenient for me during the sale. Now, the after sales support is amazing. I just saw some negative reviews here, and cannot honestly see this team not making sure that all issues are satisfied in fair manner. Jody, Rich, and Rudy are top notch leaders in that place. Josh in service has been very accommodating and helpful. No reason to ever look at a boat somewhere else. They treat you like family!!! Jim N

Calls, text, emails. No responses other than what I assume was an AI response text saying somebody…read morewill get a hold of me. Ready to drop $15k on a new engine. Apparently they don't want any business let alone mine. What a terrible sales department. I've moved on.

Keith and Joe, as well as the rest of the team, are nothing but honest professionals. From setting…read morethe appointment, going through the insurance protocol, outlining the repair cost, which was extremely fair, to delivering a repaired boat that looks like it just came off the showroom floor, they really were great. Items were addressed with precision and care. The entire team takes their job seriously and it truly shows. Look no further. Personable and professional, I would highly recommend having them work on any boat that is in need of repair.

Had some holes in the hull of my boat and the guys at landcraft marine fixed them for a great…read moreprice. Very honest and great work!