We have bought and sold 4 boats from Springbrook. Every buy (and sell) has been flawless. When…read moreyou buy a boat, the real test of the dealer is "what happens when it breaks" and "how much can I sell/trade it back in". From a service perspective, they are top shelf compared to other experiences I have seen. Pricing is always fair and straightforward to understand. I would never buy a boat from anyone else!

I've been lucky enough to have done business with Kyle Stenzel, Dan Culen, and the crew here at…read moreSpring Brook Marine Group for many years through various transactions. They are professional, results oriented, and are willing to go the extra mile for their clients. Highly recommend.

Bedford Sales & Outdoors which is recently under new ownership needs vast improvement in the…read moreService area. I needed my thirty year Johnson 4.5 HP outboard serviced, as i have done every year Spring. (My previous tech retired so I though I would try Bedford.) I called this AM and spoke to the receptionist and told her the age and the brand. She was polite and said she would have to check with Service. She returned to the phone and told me it would be no problem for them. I had to drive an hour to Bedford only to be told by their Service that they would not work on a Johnson that old. I asked if they could at least change the lower unit lube and they suggested I just do it myself. So on my return trip home, I called the receptionist and she remembered very well her affirmation to me that they would work on my outboard! She said she would make it right and put me on hold. She got the owner to talk to me and the owner said there is nothing they can do for me. I'm 72 years old and this is the first bad review I have posted to social media.

This place is beyond a joke. I brought my vexus dvx 20 in to have the livewell fixed (wouldn't…read moredrain), fix a navigation light that wouldn't turn on, and realign the windshield which wouldn't open and close correctly without rubbing. I dropped my boat off the first week of January 2023. It is now March 22nd 2023 and I still don't have my boat back. 2.5-3 mo the to fix 3 very basic things. My dealership in Wisconsin which I purchased the boat from told me to go get my boat and drop it off to them and they would have it ready in 3-4 days and that's with installing a new trolling motor I purchased from them. I will never bring my boat to Bedford ever again nor would I recommend anyone else to do so.

BUYER BEWARE !!! Bought a boat from them with " a recent survey " they advertised with....months…read morelater we found transom Rot !!! 10K Fix thanks Grand sport center !!!! DO NOT use there surveys !!!! See other YELP reviews SAME STORY !!!

First time buyer with Grand Sport Center - definitely will be a return customer. Stopped in the…read moreLake in the Hills location to casually look at some boats and we were informed of a boat at their Morris location more closely meeting our needs. No pressure, no push to buy something in stock there. We took the drive to Morris that afternoon and were met by Jerry. He not only took the time to show us the boat of interest, but also took the time to let us browse and ask questions of their other in stock boats. We left without buying a boat and with no pressure. We purchased the next day! Jerry was great to work with and held the boat for us longer than we had originally agreed to. Awesome to work with and the boat was spotless when we finally picked it up. They are dealing with used boats and there are going to be potential issues that go unnoticed....can't always blame the dealer. No issues to date with our purchase. Give them a chance and check them out! Re: 2004 Eliminator 211 Skier

Great boat shop. The owner is extremely helpful and knowledgeable. Very upfront with pricing and…read moreservice. Will definitely continue using them

I took my Lund boat and 50 hp Mercury motor to Boats R Us to have some some work done. While going…read moreover the motor they saw that the fuel cooler was dripping a little water. There was an o-ring that was bulging from the bottom fitting on the air cooler and I was told that the entire fuel cooler would have to be replaced. Cost of the part was $550 which i paid up front but the part was on back order and I was told it would be be delivered in 2 weeks. Ten weeks later the part was still not in and I was told it would be at least another 4 weeks. Cancelled the order for the part and took my boat to another marine service that replaced the o-ring and my boat runs great now with no leaking at the fuel cooler. I don't know if this place is dishonest or just inept but I will never take anything back to Boats R Us.

My engine wouldn't start. I got towed back to the dock and brought my boat over to Tanglewood…read moreMarina just as they were closing. They told me to back the boat up into the shop and diagnosed a sheared starter. One hour later, i had a brand new starter in my boat. Both the mechanic and the owner stayed about 1 1/2 hours past closing to help me out as I was taking the boat out the next day. Who does that kind of thing these days??? My hat goes off to the entire Tanglewood Marina Team!!!! You guts went above and beyond for me!!!! Thank you Thank you Thank you!!! 5 stars to you!!!!

Jim c carol stream I…read moredecided to take my boat to Tanglewood for repair. I purchased there new in 1995. I was looking to get the impeller replaced joe noticed the fuel filter needed replacing with fuel pump quick upcharge fine needs it get er done as they say. sent me vid of it running great, also mentioned trailer bearings need replacing. fine do that while it's there i like to support local business whenever possible Impeller was 8 yrs old other parts were original equipment super reliable motor. Everything fine till pickup paid over 1000 for probably 600 worth of work, but hey ya gotta pay to play. joe mentioned the tarp on the boat was blowing around. when i looked it was because they were too lazy to put the Bunge cords on to hold the tarp they were laying on the ground with the tarp stuffed in the boat. so i started putting the tarp on myself and had a cardiac event setting off my defibrillator 1st time in 2 yrs 4th since 2017 .should have gone and asked for help but was too stubborn. so i took several breaks and struggled on. Small things like putting the customers tarp back on matters. It shows as a business owner you care. myself being a business owner. would be like remodeling a kitchen and then taking the boxes from the cabinets and leaving them on the kitchen floor. if the amount of care taken with the tarp is any indication of the quality of the work done on my motor which is usually a pretty good indicator I'm in trouble.

We purchased a boat for my son from Buell's. Drove 3 hours back and forth a few times to finalize…read moresale. We weren't disappointed. Staff is very friendly and helpful. The boat was upgraded in a very timely manner and to Neil's wishes. He LOVES his boat. Would buy from Buell's again.

If you are in the market for a boat or if you need service work Please reach out to Jake at Buell's…read moreMarine in Canton Illinois They are amazing people to deal with and really go above and beyond for their customers. Over the years I have bought a few boats and this by far is my best experience I have ever had while looking for a boat! I bought a used consignment boat and I received service like I was buying a brand new boat! From the first call with Jake on this boat I was impressed and then when I went to see it after I agreed to buy it ( yes I did buy it sight unseen ) I was absolutely blown away by the level of professionalism and customer service I received! and to no surprise the boat is perfect! I can't wait for Spring to get here and to get out on my Ranger from Buell's Marine!!! Thank you Jake, Barb and Tad!

Purchasing a boat can be painful (at least it is for me). It's been unbelievable how great my…read moreexperience has been with Basa's. Rudie Gotlund is the boat whisperer in my opinion. As easy going as I am, I still may not be the easiest customer to deal with being that I made SO MANY changes and customizations to the Crestliner I ordered. Rudie was knowledgeable and patient in all situations. I have purchased boats at other dealers and it's been a mixed bag (mostly painful). This was truly an enjoyable experience with added personal touches from the team. On the financing and deal closure side, Jody and Rich were fantastic. Jody obtained the tricky financing I requested, and made the deal closing most enjoyable. Additionally she is a walking boat regulation encyclopedia, and she provide amazing guidance on DNR regulations, Illinois government guidelines, etc. These are things I thought I knew already, as a seasoned tournament fisherman and watersport enthusiast, but found out I didn't know as much as I thought after meeting with Jody. She hooked us up so we be safe and legal at all times in my new beast Super Hawk Crestliner! Finally, Chris and David were the master technicians that installed my kicker motor and other complex modifications to this boat! Chris was very patient and informative in the boat walk through. My fingers were crossed all installation modifications would be done correctly. Well, they were! Thank you so much Basa's team!

Very helpful and knowlegeable staff . I cant count how many times they have helped me with all my…read moreboating needs .. This place is great and I recomend them to everyone I know with a boat .