You need to know your cars. The prices are low for a reason. There is something wrong with most…read morecars there, but if you do the research on the specific car (i.e. no used luxury European car is going to be reliable and without glitches) you will find something reliable. Take a mechanic and/or a scan tool with you. Look at the underbody for rusted frame. Check to see if the oil is cloudy. There are a lot of checks you can do on the lot before driving. Check Edmunds reviews to check reliability of the the year and model of that specific car, some years are ok, others have badv engines. I have purchased several cars from Austin's, most good, a few duds, but with the duds, i bought emotionally, without using the previous suggesions. Do your homework! There are many repeat customers at Austin's, and most are not posting on yelp.

Bought a car here today a gti had it maybe 5 hours and the engine locked up so not recommended…read morebuying a car from here they will take your money and watch you drive off in a sh*t box

i wouldn't give them 1 star..i bought a car from them. they sale lemons..it had a radiator leak…read more .it had a blown head gasket .paid it off .so it is worthless. donot buy a car here.they rip you off.. this lemon cost me over 4000.they do not care .when it says as is your screwed

By far the WORST car dealership. I'd give them no stars but it wouldn't let me. My little brother…read morepurchased a car that turned out to be a TERRIBLE deal. He took it back less than a week later and they told him to give another $150 so that it wouldn't "go on to his credit" along with the $1,000 he put down on the LEMON! DO NOT PURCHASE A CAR FROM ALFORD MOTORS! They will be hearing from a lawyer as well!!!!

These guys offer the most premium vehicles for the least expensive price. No hidden fees. No…read moresalesman hassle. Easiest experience ever!! And they got me a better rate than my own credit union.

We purchased a BMW from this dealership earlier this year. At the time of purchase, we were clearly…read moretold that the car was in very good condition. However, within just one week, the vehicle started having problems. When we came back, the dealership simply sent us to a mechanic instead of taking responsibility. During the contract signing, they also sold us a repair "warranty" for $2,500, which we are still paying for. Unfortunately, after 2-3 months, more serious issues appeared, and we later found out that this warranty does NOT cover the actual problems we are facing. This was never properly explained to us. We feel misled into buying a warranty that is practically useless for our situation. Now we are stuck paying for the car, the warranty, and expensive repairs out of pocket. Very unprofessional and dishonest experience. We do not recommend this dealership to anyone. Never ever

We were looking for a cheap and reliable car. We checked out the cars at Cincinnati autohaus and…read moremanaged to find an absolutely perfect car. Well maintained, clean, even all the little bells and whistles still work. It needed a new battery, which they threw in for free. When you buy a cheap used car, it's a gamble. We were grateful that Faleh was upfront about the risks and didn't pull the "used car salesman" stchick.

Faleh and Cincinnati Auto Haus literally saved my life last week. I had a wobbling steering wheel…read moreon a Saturday night at 7 p.m. I was back in Cincinnati for a short visit. Faleh immediately and kindly assessed the situation over the phone and opened the shop on a Saturday night to fix the problem when he realized it could be serious. (although he had a prior engagement and plans with the family) My car issues turned out to be a threaded tire with a worn out belt. If it weren't for Faleh I would have either had to stay another night in Cinci or driven with a damaged tire with detrimental consequences. If you need a car or if you need to get work done on your car, do not think twice. Go straight to this place. Faleh and the team will honestly assess and address the issue. Great service. Reasonable prices. They go out of their way to help if they can. I just can't say enough good things about Faleh and the team at Auto Haus. HONEST Genuine Esperienced Service. Thank you, Thank you, Thank you. Thanks again for everything. And God bless you.

They stole my car after I went to get an estimate and refuses to return my car ni work was done to…read morethe car this place is a scam beware

You need to be careful when buying a car from this place especially from Chase. He sold me a…read morevehicle that he advertised as like new absolutely no problems or concerns or damage. After waiting 7 days for him to produce a title after payment, the car was vibrating and I took it to have the tires balanced and rotated but they could not do that because there was so much wrong under the front end that it will cost thousands of dollars and is unsafe to drive and he refuses to return my money. Please be careful not to buy something there that is " like new "much less anything else! I would give them a zero if this program permitted it

Took my car in to get my spark plugs and ignition coil replaced. I find out that the mechanic…read moreactually broke part of the ignition coil which is why I'm still having the same problem. he didn't even tell me he broke the brand new part. Terrible. NEVER AGAIN!

They are amazing, it's the hardest thing in the world to find a honesty Machnic that you can trust…read more Add there honesty to the fact that they do quality work, at a fair price. hands down the best Machnic in the city.