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    McCloud River Mercantile Hotel

    4.7 (72 reviews)
    ModerateHotels
    Open 9:00 am - 5:00 pm

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    Beautiful and soft sweatshirt
    Janice H.

    This was a 5 star experience for sure. The clothing and gift selections were fantastic and the old fashioned customer service a true delight. I live in Mt Shasta and drove for Christmas gifts. I was so delighted to have someone listen to my questions snd provide me with great results. I went in looking fir one shirt and bought 5. My grandkids will love these high quality local shirts and sweatshirts. I will be back.

    View from the Charles Miller Room!

    The mountain called and we answered! This place, these people, this water, the air and most importantly the memories of our "Best Day" mean everything to us! You would be hard pressed to find a more magical place that reminds you of everything that is still good in this world! A place where people still say hello, how are you to strangers. People who recognize that there are no strangers only friends you have not met. If you are looking for that feeling, for your heart to recognize the good in the world than you have found the right place at the McCloud River Mercantile Hotel. We found this special place and have clung to it because of the magic that is McCloud and most especially the McCloud Merchantile Hotel!

    Bill M.

    I can't say enough about our stay at the McCloud Merc Hotel. We just stayed there this weekend and what a great experience. It was a weekend getaway for our anniversary and we were not disappointed in the least. Extremely clean and well maintained room and hotel. Upon finding out that it was our anniversary the hotelier offered to make us reservations at a near by restaurant, ( Harvest will get an excellent review as well) and there were flowers in our room when we arrived She was very friendly and helpful. The room was very clean and spacious with a fantastic rustic feel. Regrettably I didn't get pics of the room but I can tell you they wouldn't do it justice. The location is great as it was central to everything we wanted to do. We will definitely make this an annual getaway.

    You can cozy right up to the fireplace and feel right at home
    Tina S.

    My family and I have stayed at the wonderful historic building on Several occasions. Very warm and loving you feel like you're part of their family. They've spent a lot of time and love on researching the history of the building and when you walk in it feels like you're walking back in time. If you're ever in Mccloud this is a must . It's A wonderful stop and stay location.

    Common area upstairs
    Lauren F.

    My boyfriend and I were supposed to camp in McCloud... However, there was a serious lightning storm followed by heavy rain! I love lightning, but it was striking pretty close to camp so we opted to go next door and see if rooms were available at the Country Dance Hotel (I think that's what it was called, next to the RV park). Just our luck!! Darlene overheard that we needed a place to stay for the night because of the weather and she offered us her last room. Such a sweet woman. She gave us a discount for the night at $129. This place was amazing. We had the attic room (sorry, forgot exact name), which was really vintage and beautiful. The rooms are right above the shops on the first floor and I didn't hear a thing! The common area is really cute and nicely decorated. Anyway, our room was extremely neat and organized and clean! Lots of room, great decor, free wi-fi, and tv. Breakfast is included at the cafe on the corner too :P If you're a couple looking to stop by McCloud or on a date night, stay here. Staff is wonderful, lovely shops, great community, beautiful scenery, and a unique place to stay. (no pets so our dogs stayed in the car. lots of room to park as well)

    Bottom floor gift shop and meat market
    Lisa C.

    Wow. The Mercantile Hotel far exceeded my expectations and got a fist bump from my hubby and son for finding this fine establishment to stay in. The check in is contactless, adhering to COVID guidelines. When you first walk in, there's a carpeted stairway leading up to the rooms. Each room is themed and so warm and cozy. The common area gives you the feel of home. The fireplace is lit each night and makes for beautiful ambience. It felt like home and we didn't want to leave! I LOVED THE MERC! Will return again!

    Sara S.

    I wish I could leave more stars for this place. My boyfriend and I came up for a few days to hike and check out the sights. This hotel exceed our expectations. The owners are immensely friendly and made our stay exceedingly pleasant.. they have great places to eat in this quiet small town the best in mount Shasta to be honest.. the photos don't do this hotel justice! The Shasta room is so comfortable they have a great tub perfect for after hiking and a very comfortable bed for a great nights sleep. We will definitely be coming back here regularly. A hidden gem in the mountains

    Bathroom, Railroad Room
    Don A.

    I stayed in the Railroad Room two nights in June 2012 with two teens, 15 and 13. It was a huge room overlooking the main entrance with a queen bed and two twins. The room was immaculate, sparsely appointed with furniture: two nightstands, a small table and a console for a small flatscreen television. The mattresses were firm and comfortable. The bathroom had a soaking tub and separate shower with two sinks and a water closet. It was stylish and classic looking with white octagon floor tile. It was well appointed with upscale shampoo and conditioner. The only negative was the water pressure was low (it was slow to fill the tub), but adequate for showering. Dining was available downstairs at the White Mountain Cafe. We ate there two mornings, only for breakfast. The food was hearty, traditional, with HUGE portions: large flapjacks (about 8" in diameter!), biscuits and gravy (two large split biscuits smothered in a cup of gravy), humungous omelets (they must use 3 or 4 eggs), and reasonably priced. I only wish they were open past 9pm for dinner (we never made it back to the hotel before then). Our rate included a $20 credit for breakfast each morning. The hosts were service oriented by recommending a room that met our needs (3 beds). They managed to keep us in the same room two consecutive nights (originally the room we booked the first night wasn't available the second). They also left a useful map with information on accessing the McCloud River Falls, 5 miles east on Hwy 89. My only criticism: keep the wifi is working. There are three wifi hotspots, but they were not working the first night and most of the second night. I was trying to use my laptop over wifi but I had to do it on my iPad over the cellular network instead. Fortunately none of my work depended on the apps or files on my laptop. All in all we had a terrific time at the McCloud River Mercantile Inn and it will be our first choice for any return visit!

    Handmade glycerin soap
    Jboogie L.

    Since I have never been up to Mt. Shasta or McCloud, we decided to spend a long weekend here for our anniversary. I wanted to stay in a bit modern and less dated B&B and this is just your place. If you go to their website and read about the innkeepers bio, you will also find their story to be awe inspiring and you wonder if you can do something like that one day. There are four B&B's on Main street. The McCloud River Mercantile Hotel use to be Lumbar company store built in the 1890s. The InnKeepers gutted out the interior and did major renovations on it for past 7 years. You can read the story here: http://www.mccloudmercantile.com/history.htm and http://www.mccloudmercantile.com/innkeepers.htm Each room has a different theme and we stayed in the "Hot and Tot" theme room. It was around $130/night which is super reasonable compared to other B&B's that we have visited. The bed was comfortable, a bit squeaky though. Everything was clean and tastefully remodeled and designed with a touch of old town beauty. You have to check-in through the general store (clothing store where they sell soap, dishes, clothes, wine, stationary) and you get a $20/credit at the White Mountain Cafe next door for breakfast. Everyone we encountered were friendly and hospitable. It was probably a bit too quiet of a town for me but I think I might just revisit one day if I feel the need to get away from the hustle and bustle of SF. Loved the mellow dog, Whisper (mixed Labrador and German Shepard).

    A whole in a decorative pillow. I understand the hotel is old but this is not a way to receive your quests. And this was an upgraded room.

    Hm! If you are looking for a flawless hotel this is not the right one for you. Judge for yourself. Pictures taken in July '21. Other than that it's a cozy old style hotel in a small town. I would have given 4 stars if the sheets looked fresh. The window frames needed some love as well. Old doesn't mean it can be dirty.p

    Jenn P.

    Wonderful stay! Charles Miller room has a great view of Shasta! Clean, comfortable and quiet. We will be back to stay in a different room just because they are all done so well.

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    10 days ago

    Stopped and had lunch. It was wonderful The staff was terrific. The ambiance charming. We were so glad that we stopped.

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    5 years ago

    Greatest hotel I've ever been to and they're my cousin so I get to hang out with them

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    Ask the Community - McCloud River Mercantile Hotel

    Review Highlights - McCloud River Mercantile Hotel

    Kevin and Darlene have done an unbelievable job at restoring this historical building with such a rich past.

    Mentioned in 14 reviews

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    McCloud Timber Inn - Living room. Loved everything about it.

    McCloud Timber Inn

    (4 reviews)

    This little hidden gem of a place nestled on the other side of the highway from the big bustling 2…read moreblock long town of McCloud is a quiet oasis of simplicity. Clean, classic, quaint, with everything you need to rest up from a strenuous day of hiking/biking/skiing or just a stop off the road. The kitchen is equipped with a refrigerator, stove, microwave and coffee pot. there are dishes in the cabinets. These used to be fulltime live in apartments so they're not your typical motel room. Steve, the owner is very friendly and accommodating. The town of McCloud was build by the McCloud Mill family for the loggers and sawmill workers who would come to work from spring through fall each year milling trees. Once that industry died out the town has survived through other means such as tourism. McCloud in particular is known for putting on some fantastic festivals through their active Chamber of Commerce and other organizations. Their annual Mushroom Festival brings in over 60,000 people from all over California, Oregon, Washington, and Nevada for the weekend. It offers a variety of Music, Food, Wine, a mushroom farmers market, a series of educational Mushroom classes by professional mycologists from all over the world. And a Crafters/Art market featuring unique, one of a kind and stunning works of art. At the base of Mt. Shasta, McCloud is 3.5 miles from the town of Mt. Shasta. McCloud Falls is 11 miles away, don't miss those. Medicine Lake is a sacred place nearby and also a good place to fish. Check out the McCloud Chamber of Commerce for updated events.

    This place is exactly what I wanted! It's these cute retro units that offer more space than we knew…read morewhat to do with. Our unit was one of 3 big ones that has two bedrooms, a living room, bathroom, and kitchenette. It has a small porch and trees out back. It's conveniently located to all the beautiful nature spots, the owner is incredibly nice. It is not a high end sterile place, the decor is dated, but in a really cute way. It feels like a home, not like a hotel. Also, price here is so freaking reasonable it seems unreal. It was midweek when we stayed, but the cost was $80! Every other place I called was much much more, and I promise you they would not have been as sweet, homey, or quaint.

    Jubilee Railroad - My 14oz Harris Ranch rib eye came with garlic mashed potatoes and glazed carrots $44 + 4 prawn $8 (11/8/22).

    Jubilee Railroad

    (450 reviews)

    $$

    We stayed in a caboose which was really fun and different. Check and checkout process was really…read moreeasy.

    Yuck. Sorry that is not a very sophisticated review. But I have to be honest, chef wonderful, is…read more"average" at best. I am a tad arrogant, having access to the some of the best cuisine by living close to San Francisco. Now to be fair, their price point reflects what you see sitting on the plate before you. The service is polite. Ambiance is fun. I ran around in these train cars as a child while vacationing with family 30 years ago. My advice would be, go with what works. The previous owner had it going on, knew the territory so to speak. This place has "warning Will Robbinson" all over it, like sushi in Kansas. A tuckered out Fly Fisherman would prefer a great steak and baked potato. No shame in that, it is the pillar of American dining. If I want foo-foo, I will go to SFO. But then again, I think the food in Paris is "OK", (specifically their entrees) Paris has great bread, crackers and cheese. Alright, pastry, baguets, and fromage. All the offerings in Italy are amazing and the only thing to eat in the UK are chippies. The best "foo foo food" was Betlenut Pan-Asian on Union Street in San Francisco. Lost their lease however. THAT was the bom-d-idly. Hey if you want a fabulous steak, try Jacks in DT Redding. Great place, but you will wait an hour, maybe two. But it is worth the wait. Has an interesting provenance, the location and building itself, was a house of ill repute back in the FDR days, so the legend goes. Cafe Maddalena in Dunsmuir is excellent as well. This faux fusion/euro/cubano/too cool to be true... might make 2 years max. It is the epitome of "The fastest way to make a small fortune, out of a large fortune is to start a restaurant." Inherited money, I can smell it burning in the kitchen.

    Cave Springs Resort - Blue Spruce Cabin - living room, kitchen and dining

    Cave Springs Resort

    (171 reviews)

    $

    I liked this location. Stayed in a modern cabin. I would stay in any other ones. It was quiet and…read morejust simple to check in and out. My only complaint is one I've seen on other reviews and that is the cleanliness of the bedding. There were hairs under sheets. Luckily we had brought our own bedding but it should not be that way. I could see in corners of the room or bathroom there were hairs and dirt or debris. I think after each stay bedding should be fully replaced and mopping should be done along with cleaning toilets and showers . That is my biggest complaint and why we did not leave a tip. I would go back but would still bring my own bedding

    The idea of this place is really cool and unique! We stayed in June 2025…read more Pros: 1. They're small spaces (manufactured homes) but they aren't connected with walls to anyone, so it was less stressful to have our baby wake up in the middle of the night. We didn't have to worry about waking our neighbors. 2. The little "neighborhood" loop is cute, too. And the lights at night over the road are fun. 3. Really easy to find off the freeway. 4. Our unit was backed up to the tree line. It felt peaceful looking out the window! 5. The unit felt secure. Cons: 1. The road noise is loud when you're outside. It's literally right on I-5. But we couldn't hear it in our unit. 2. The look is very MCM and cute but the furniture was all for show, not necessarily functional. The "couch" (more loveseat size) was broken on one end. 3. It definitely wasn't well cleaned. There was a layer of dust under the couch, the shower had hair on the walls and you could tell someone used purple shampoo, because it was also still on the shower wall. And drain was backed up slightly. The bathroom sink drain was also backed up. And the kitchen sink was severely backing up. I think someone thought there was a garbage disposal and there wasn't. 4. When I told the front desk at night what was happening, the girl was incredibly kind and tried to problem solve. She offered to move us to another unit but it was after 8 pm and we had an infant with a lot of stuff that would have needed to be moved. Since we were leaving in the morning, it would have been too much to move that late at night. The girl was very understanding and told me she was going to pass it onto her manager. When I checked out in the morning, the same girl was working. She said she told her manager and they talked about some sort of refund or compensation and she assured me the manager would call me, as the manager was standing in the same room as us but talking to another customer. Manager never called to follow up. It was really disappointing. We had planned on stopping and staying on our way back up to Oregon but chose a hotel instead after we didn't hear from them for a week.

    Inn at Mount Shasta - Premier Suite

    Inn at Mount Shasta

    (134 reviews)

    Needed one night and stayed one night. During this short visit, it met all expectations…read more Prime location to convenient town things (eg. shopping, restaurants, bank, freeway access) and Mount Shasta entry. Walkable too. Parking lot in a large L shape so it's easy to park in front of the room. Room itself was clean, comfortable, fully stocked and quiet. Check-in is easy. Got a door code to access which is nice and convenient. Communication was excellent, too. Texted my ETA on arrival and texted when Ieft, which is good because I left before the sun came up. So easy!

    Pleasant stay | Clean…read more We booked the same day we needed a hotel. Booking was easy, check in was quick. The room was first floor near the stairs and smoking area outside, but that was not a problem at all. The room was clean, towels and bedding were clean and crisp. I liked the welcome note on the bed. That was really sweet of them! The room had a microwave and small fridge w/freezer. There was a small office desk with coffee and ice. Tv, a/c, heater unit. Two things to note: 1. If you use 3 ports to charge at the clock on the nightstand, it uses too much power and one of the electronics needs to be unplugged. There are wall outlets, so you'd need to use those. 2. We didn't have a shower curtain when we arrived. I thought it was one of those modern places where it's just open, but we definitely needed a shower curtain. I felt so bad showering and getting everything wet in the bathroom. Housekeeping was kind to answer quickly and gave us towels to clean up. The fan in the bathroom isn't that effective. I suspect they'll have a mold problem in the future. The light switch to the bathroom is on the outside, which I thought was odd. Other than that, we had a pleasant one night stay. We would stay here again!

    McCloud River Mercantile Hotel - hotels - Updated May 2026

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