Rebarts backed off on the trip-charge, but the replacement shade was still defective. Hunter…read moreDouglas just isn't worth the money.

Somethings I wish I would have known in 2021/2022 when we had the Hunter Douglas auto shades…read moreinstalled with Rebarts. 1. Only Rebarts can come out and fix them after installation - it is a 150.00 "site visit fee" every time they need to come look at them if a motor breaks, etc. In addition to the fee to actually fix the shade. 2. Make sure they are measured exact, examine every shade before it goes in. Look for frayed sides, weird angles, and verify every shade goes up and down with no issues multiple times before you let anyone leave. One of the motors was not working properly when it arrived, instead of allowing them to install and wait for a new one I should have rejected the order and waited for it to be fixed. It took a LOT of back and forth and time to get things fixed properly - it was not a great experience. 3. The motors can be unreliable - YouTube videos to help with rebalancing etc. aren't really helpful, so you end up having to pay the $150.00 fee + any fix costs once a year or so to get someone out to fix them. - Budget for this. ** (I'm actually waiting to schedule someone to come out now because one of our major room shades just stopped working)** 4. Everyone is really nice, they look nice, and I like the auto timer feature! 5. if you have kids, make sure the area around the blinds is clear before opening and closing! If we change things up in a few years, I don't think I will go with the same type, but they are nice for now.

I found Stephanie on Yelp and I told her my situation with having a lot of windows. I know Hunter…read moreDouglas is the it company for shutters and I was glad that was what she was working with. She was very helpful throughout the entire time and made many helpful suggestions based on the look I wanted. Stephanie exceeded my expectations and I'm very satisfied with how things have gone so far. She kept me updated throughout and it's been very painless working with her.

Our 1st impression of Stephanie and her team was pretty decent. She came by and showed us what…read moreoptions we had avaliable for our future window blinds. No complaints there if that was the level of service that stayed throughout this whole process, this rating would not be a 1 star. Our troubles began during the installation phase. We had ordered two blinds from Hunter Douglas. During the installation, Stephanie measured the windows dimensions wrong and brought one that was shorter. So only 1 blinds was installed that day. Stephanie apologized and we scheduled another time for installation to take place. Not the best experience here but understandable. Stephanie did have to reschedule this installation which made this experience a bit more frustrating as we were without blinds for one part of our living space for a couple of weeks. The thing that really made it a terrible experience was that Stephanie never provided us with the battery charger, to the point that we didn't even know we had one. It was only when we needed to charge the batteries for the blinds that we realized we were missing one. We reached out to Stephanie regarding this and she placed the blame politely on us saying "I believe I left a charger with you" and letting us know the pricing for one. We had to reiterate that we never received a charger from her and had to ask a few times for Stephanie to check her records before she realized and admitted to her mistake and lack of organization, stating that they did not purchase a charger for us, she still mentioned that they were around $55 but would cover the cost? Which is quite a disappointing and ineffective response since we already paid for a charger that ws never sent in the 1st place. We had to follow up a few times with Stephanie since the charger took a while to be shipped. This has been a very frustrating and stressful experience. Stephanie communications has been poor to say the least, not to mention her lack of awareness. We definitely would not recommend using Stephanie in the future.

I had a warranty issue with Norman shutters that I had purchased from Home Depot years ago. I kept…read moregetting the run around trying to get help with my shutters. Steven went above and beyond in helping me to get my claim approved, installing the new shutters, and disposal of the old ones. He was very punctual to all of the appointments. I would definitely recommend Steven for all of your window treatment needs!

We worked with Steven to install blinds during a renovation. Since they were smart blinds, it took…read moresome coordination with other vendors and he came to the home multiple times to ensure everything was prepared and the job done well. He communicated well and kept me in the loop throughout. I was very satisfied with the outcome and I would use his services again.

The quality of Hunter Douglas pull down blinds is embarrassingly poor…read more Six of these and four of them have snapped a string and had to be repaired for $100 each. And when one of the second set of repaired shaded came back, the cheap plastic handle was broken off. The workmanship is not there and the repairs are costly and time consuming. Find a different model.

Repaired a levelor motorized blind. Quickly and efficiently. My go to place from here on out .read more

If you're looking for the highest quality in service , design and value, Mitch is your guy. I've…read moreused him multiple times for two decades and he always over delivers. And he is the nicest!!!!! A big shout out to Daniel, his installer, who is uber professional and a pleasure to have work in your home.

Mitch did almost our entire home & he was amazing to work with. We moved into a new home in 2021…read moreand during the height of the pandemic, he was able to get shades and draperies within a few months. He has great taste, easy to work with, on time and even had his installer, Daniel (who is also amazing) come back several times just to make everything perfect. We've been going through a nightmare kitchen remodel and the experience with Mitch was the exact opposite - easy, enjoyable and reliable. I highly recommend!!

We had a very good experience with the team at Marina's Crafts. We bought a mid century piece that…read morehad a dark brown stain on walnut and glossy polyurethane finish that needed updating. Marina's Crafts responded quickly and provided an estimate after we shared photos and dimensions. While they weren't the least expensive, they impressed me with their explanation of how they'd do the project, which gave me confidence in their approach and the price. Too many refinishers we talked with threw out a number without providing details, which is a red flag for me. They even offered a pickup and delivery service for a reasonable fee. But the best part were the results. We were very happy with their work and had a good experience. Highly recommend!

Very professional and the craftsmanship was an art! Our chairs look great! Will use Marina again if…read moresomething comes up!

A friend of mine recommended Bay Screen & Blinds, and we couldn't be more happy with the results!…read more For the initial consultation, Jerome came to our home with three thick binders full of samples which enabled us to choose exactly the color and material appropriate for our home. Installation was completed within the timeframe as promised for our remote controlled blinds and window shutters. We would highly recommend them to anyone looking for quality blinds installed at a great value!

Very friendly and easy to work with. They arrived on time, were super fast and very helpful. Highly…read morerecommend

Had a great experience with this company. We needed to replace the sheer drapes in our master…read morebedroom, and replace the lining of the drapes in our family room (they were sun damaged and we did not know relining them was an option). Aleksandra was great. It was easy to set up an appointment with her, was punctual, she was very knowledgeable about providing options for us, very professional, and gave us a very competitive quote. Tony removed the drapes in our family room and came back later to install the new/relined drapes. He obviously has a lot of experience with this, worked very quickly, and was also very professional. Most importantly we are very happy with the result.

Extremely professional, knowledgeable and wonderful to work with Aleksandra and Tony…read more Aleksandra helped us tremendously in selecting just the right fabric/material/hardware for our new sheers. Her advice and guidance was invaluable! Tony did an outstanding job reinstalling our repaired family room drapes, and replacing our master bedroom old sheers/hardware - he works quickly and efficiently while paying great attention to details - everything looks so much better now - beautiful! I would definitely work with them again on any future projects.