Gary installed my window coverings. Unfortunately when I had to request a warranty repair, it was a complete s--- show. I think I averaged 4 attempts/follow ups spread across 1 month to contact Gary to every single response I received, half of which were just restating my problem and not actually addressing it. Also it took 4 visits (which meant over 20 attempts to get in touch) and over 1 year to actually get him to come to visit to do any warranty repairs, and when he finally did come, he was unable to deliver part of the warranty repairs that I reminded him about at each attempt to contact him. All he offered was "I'm sorry but I'm retiring soon." So sure, go ahead with Gary if you want blinds installed. Be prepared to wait, and wait ... And wait , then wait some more if you need any service on his installations. read more

It seems like you will have a positive experience with McWherter Window Coverings if all of the following criteria are met: 1) you reach Gary, the owner, on the first attempt at calling, 2) you are fine with months delay in receiving your blinds, and 3) there is no problem with your order whatsoever. When we met Gary a year ago to order an initial set of Hunter-Douglas blinds, he was great. He came out, did measurements, provided samples, and we placed an order. The problem came when one of the blinds arrived after our initial order. After he installed all the blinds from our initial order, he did not want to come out again to install the last one. I called him a few times without receiving a response. Finally, he E-mailed me a YouTube video for self-installation. I paid for full installation and it seemed like Gary did not want to come out to install just one extra blind. A year later, this year, we decided to order a few more blinds and wanted to give Gary another chance. The communication took multiple back-and-forth, mostly me having to follow up over E-mail or phone every couple of days to make sure that he was actually doing his job. Finally, after installation, I noticed two of the blinds had a 1" gap next to the window. I explained to Gary that these two blinds did not cover the windows completely. He agreed to not charge me for those two blinds, which I appreciated, but wished he had communicated the right sizes to me in the first place. After all that, we noticed more blinds retract and do not cover the window in its entirety on the bottom. Gary reassured me that his son, Tyler, can look at it. Tyler came out and had no idea this was a problem. He attempted to address the problem by calling Hunter-Douglas. Hunter-Douglas told him he needs to order weights for the blinds, which he said he would. However, after two weeks, I still have not heard anything. I E-mailed Gary. Did not get a response. I E-mailed Gary again. Got the response "I'll let you know." I was not confident that he will let me know without me having to constantly police him about the order. *Two months* later, he returned to my home with the weights that he supposedly ordered, and it turned out they were the wrong weights! Then of course he gave me the "I'll call you Monday to follow-up" and never did. I have spent thousands of dollars on new blinds from McWherter Window Coverings and they are defective without any resolution so far. I have had surgeries that were faster and easier than this. 1 star off: slow as molasses 1 star off: poor craftsmanship 1 star off: lack of communication 1 star off: lack of adequate follow-up Please read some of the filtered reviews for McWherter Window Coverings, which also mention similar problems above. read more

Fantastic experiencestart to finish. Gary was able to give us recommendations about the coverings and systems that best fit our needs, and the whole project was done within a month. The windows we needed coverings for were 20 feet off the ground, so we ended up getting a remote controlled system from hunter douglas that runs off batteries. Price was reasonable and all expectations were met. Can't recommend enough! read more

McCartney Window Coverings - Second story remote controlled coverings - Shades & Blinds Near Me

worst customer response ever.......our auto blinds purchased from him three years ago had the motor stop working........multiple calls over a three month period got no response......nothing......now having to work with another company in Burlingame..... read more

I've worked with Gary who helped me with my window coverings for two houses in San Francisco, several styles and almost 15 years later. He's easy to work with, consultative and an all around pleasure. We've upgraded to clean lines with some motorized and textured shades ! Love them ! read more

McCartney Window Coverings - Motorized wall Coverings by Hunter Douglas - Shades & Blinds Near Me

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We love our new plantation shutters! Gary provided excellent consultation with a delightful personality, and great pricing. Upon installation for our entire home, Gary and his son work fast and efficiently with excellent precision and care. Definitely recommend his company for any window covering! Thumbs way up!! read more

McCartney Window Coverings - Shades & Blinds Near Me

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Gary McWherter gives the BEST customer service! He installed beautiful large electric blinds in our new family room. Gary is super friendly and he always answers my questions promptly. read more

After over 4 years of actively using my window coverings, two of them started having issues. One wasn't staying up all the way while the other (large window) lost tension on the lines. I account this to be due to their consistent use. Nonetheless, considering they got a lifetime warranty, I contacted Mcwherter Window Coverings and spoke to Gary - same Gary that installed them 4 years earlier with his son - and scheduled a time for pick-up. Some time later, when both shades returned from repair, he dropped by for a quick reinstall. The process was friendly and professional, but more importantly Gary honored his end of the engagement even years after the original purchase. My family continues to enjoy the shades, and we're very satisfied with the product and its quality. read more

What a fantastic company! My husband and I could not be more delighted with the products and the service. Gary McWherter is that rare contractor who can be counted upon to show up on time and do the job quickly and cleanly. He and his son, Tyler, installed our window coverings, and I have to say that I have never felt so comfortable having workers in our home. Both men are absolutely good-hearted persons who go above and beyond to meet the needs of their clients. I cannot recommend McWherter Window Coverings highly enough. I would give them 10 stars if I could! Pamela M. Pacifica, California read more

Gary installed motorized shades on my sliding glass doors. He is a perfectionist, I would not have any other company install window coverings in my house. The shades have a white valance - you cannot even tell there are shades on the sliding doors - the remote control is awesome too! He does excellent work. read more

Our company moved into an office with huge windows. Although the natural light is nice, the sun was basically blinding a lot of staff. Gary McWherter offered the best price for motorized shades, and they turned out great. Gary was wonderful to work with, and we are extremely pleased with our purchase! read more

McCartney Window Coverings - Huge window shades that have been excellent for the staff in our office. - Shades & Blinds Near Me

Gary came out last week and things started out okay but within the first 2 minutes he pulled down a shade that was not working and would not go back up. He did this before I had a chance to tell him not to pull it down. Then he tried to fix it or get it to go back up. I tried to tell him that I needed to fiddle with it but he kept saying he could get it back up. I just got more and more upset. Well we got passed that and I picked out the shades and fabrics that I wanted and he said he would send over a quote. He never sent over the quote and did not have the courtesy to say he and I should best not work together. I am disappointed in the service. read more

Gary's company basically won my bid because of price, proximity, and professionalism. On top of that, he and his son Tyler did a phenomenal job with installing my 16 Hunter Douglas roller shades! They even stayed to assure my hubs would communicate to the motorized shades as expected. They supplied me with an additional hub and repeater to verify connectivity and functionality of the iOS/Android app accordingly. I'm a happy camper and would recommend this dynamic duo for your window covering needs. read more

"Spectacular" is the only way to describe this business. The owner, Gary and his team are professional, imaginative and prompt!!!! The installed a house full of difficult windows for me - and made the shutters looks as thought they were deliberate decorative elements of the home. I have seldom dealt with business that was such a pleasure to work with....I wouldn't consider anyone else! read more

We got plantation shutters installed by Gary. He was "5-star" in every way imaginable! Professional, friendly, and very easy to work with(also great with our dog.). We scheduled an appointment, he came by our house to discuss options and pricing. After we decided to use his service, he came by the house again to get more specific measurements and double check what options we chose. Gary and his son installed our 5 plantation shutters in about 4 hours. They came out beautiful and perfect. I highly recommend giving Gary a call. Thanks Gary!!! read more

Gary and his sons are awesome! We have used them over and over throughout the years. They are professional and thoughtful about being in people's home and can even satisfy my perfectionist husband. We could not recommend him and his team more highly. read more

I'm disappointed that things changed in the service with this company so dramatically. The warranty with Hunter Douglas is a big selling point, and at the time of purchase was told multiple times that this company would take care of any warranty issues. After a couple years two of our blinds needed warranty work on the cords. I called Gary numerous times. I believe my first mistake was saying that I needed warranty work on a voicemail. After over a week of calling ( multiple phone numbers he had listed) several emails, I final blocked my number and he answered. Said it wasn't a problem and he'd be out to our home that following Wednesday. He never showed up. I called and emailed over the next 48 hours. Googled to see if he was still in business. I called Hunter Douglas directly and they tried to reach him, which he also ignored. Finally he emailed to reschedule. He showed up, late. No mention of why he flaked before or any remorse. Told me it would be three weeks. After over three weeks I called to get the status of our repair. Radio silence for another week. Finally on a Sunday morning I get an email asking if the next wed- fri is good. I immediately email back saying Wednesday would be good. Nothing for a couple days, then telling me he would check his schedule. He would not answer a call. This is 5 weeks from my first call. Then finally he said ok to Wednesday and I should have know..... flaked again. Except this time he is in possession of our blinds. I called Hunter Douglas ( they have notes from this issue since I called the first time.) They can't get ahold of him, but left messages. The customer service was extremely nice although they can't do much since Gary is a third party seller. She was sympathetic to this whole fiasco and helped come up with ideas to resolve this. She mentioned a police report may be needed if there is no contact. Wouldn't you know it, I got an email ( not a call) from him after the Hunter Douglas customer service called him and left him a message saying that. He said he'd be at our home in less than a half hour. He was late but at least we have our blinds and we're done. Again at this final appointment to get our blinds back there was no apology or even the mention of another missed appointment and being late to the reschedule. This took 7 weeks because of the lack of communication! During this time (as recommended on this page) I went with a different company for the rest of our Hunter Douglas blinds and window coverings. It should have been two weeks for warranty service. But in that 7 weeks, we purchased our skylights coverings and 4 others window blinds through the other company. Beware if you need warranty work on your blinds from McWherters. read more

Gary and his son came out to measure our windows as part of our purchase from Lowes - they are an authorized contractor. The first contractor that Lowes referred me to was very difficult to work with, only available on certain days/hours that didn't work for me. So when I called Lowes back to ask for someone else, they luckily referred me to Gary, who owns McWherter Window Coverings. Had I known how professional they were, I probably would have gone right with McWherter Window Coverings to order the blinds! They were professional, courteous, super fast, on time, and very easy to work with! I will definitely be calling McWherter when we're ready to purchase blinds/shades for the rest of our home. read more

Sales and installation with McWherter went very well. Unfortunately, 2 of 7 blinds purchased began to fail after only a few months. As Hunter Douglas quality has slipped over the years, I count on the lifetime service from corporate and had expected prompt response from Gary as he was very explicit that he would handle any repair issues. That did not happen after emails and phone calls over 7 weeks. I ended up at National Blinds in San Mateo with the two defective blinds which they quickly sent out to have the lift mechanisms replaced under warranty. Came back less than 2 weeks, so I did waste 5 weeks going back to the source. One star deducted for product defect, one for lack of effective support on repair. read more

My mom had ordered me some really nice Hunter Douglas Roman Shades and when I received them I couldn't wait so I tried installing them myself. I ran into a few issues and decided to find someone in the area to help me out. I google searched and didn't really find anything. I found out about Gary through yelp with 1 review and thought I would give them a call. I spoke with Gary and gave him all the info, he gave me a quote and said it would be no problem. He sent over his son the next day and about an hour and fifteen minutes later it was about 20 degrees cooler and looked amazing! I may have only used them for installation, but I would definitely recommend them! You have to love the small family businesses! read more

I've had Gary and his team out three times over the past couple of years to add custom shutters to our windows. We love these shutters so much they look amazing! I wish I had more windows in our house so that they could come back and put more shutters on! LOL! read more

Gary was WONDERFUL! A breath of fresh air to work with a true professional! He was always quick to respond to my calls/emails. He was punctual, friendly, courteous and was a great deal of help in choosing the right style/color blinds for my house. The price was high, but the quality was fabulous, and the warranty was amazing. He and his son Tyler (Tyler is also wonderful!) came today to install the blinds. Six blinds installed, in and out in one hour (!), and they left not a single spec of debris behind. The blinds are beautiful, and fit perfectly. I highly recommend Gary! read more

Gary and his son installed a window shade and several plantation shutters in our home and we are extremely happy with the workmanship and professionalism exhibited by them. Gary was also very helpful throughout the selection process and walked us through the various choices and the installation process. The quality of the shade and shutters is top notch. We highly recommend Mcwherter Window coverings. Glenn & Pat K. read more

Gary at McWherter window coverings is very professional, he's always on time, and communicated well on all work done. If you're looking for window coverings he's the guy to call you won't be disappointed. read more

I was new to the experience of buying blinds for my condo. Gary McWherter was a tremendous help. Helping me choose an energy efficient and good looking design. Gary and his son also did the installation. They were quick, clean and careful installing. Also rewarding was that they were both in great spirits and genuinely good people. I highly recommend McWherter Window Coverings on all fronts. read more

We picked Gary and McWherter to install our blinds in SF. Gary is a true professional from start to finish. He is a master of his trade, is courteous and willing to work with you. The devil is always in the details and Gary passed every litmus test prior to selection. I received two price quotes. The first was twice as much for a more upscale version of the same blinds. When I probed the vendor, his choice offered no overlay value whatsoever. He still proceeded to send me a quote, however at that point there was no looking back. The installation was done within the estimated time-line, the job was neat and the blinds look beautiful. I found McWherter on Yelp and called because of their good reviews. My experience is that's not always the case. However it is true with Gary and I would not hesitate to use them again. read more

I contacted Gary for help with a variety of windows in our home. He responded quickly and was flexible with his schedule to find a time that worked for us. His recommendations for our different needs were thoughtful and spot on--we are so pleased with the results! It has made a huge difference in our home, in terms of insulation, privacy, and style. Installation was quick and very high-quality, and on top of it all Gary is a really nice person who was great to work with. I highly recommended contacting Gary for your window covering needs! read more

We bought a new home in Pacifica, that had 33 windows and 5 Anderson doors (2 windows per door) for a total of 43 windows that needed covering! I contacted Gary and he got back to me immediately, and came out to our house that weekend. He is extremely knowledgeable and friendly, he brought every possible style & color sample and had some great suggestions. The initial estimate came out a bit above our budget, he was very happy to work with us to bring it down within the amount we had to spend on window coverings. Two weeks later everything arrived, and even though there were more than 40 shades to install he and his son & their assistant got it all done in less than 3 hours!! Everything looked and worked fantastic, but Gary noticed a small blemish on one of the shades and insisted on replacing it. I admit to being a picky guy and a perfectionist, its not always easy to meet my expectations and Gary exceeded them! Great quality, outstanding customer service, fair prices---what more could you possibly ask for?! I would not hesitate to use Gary again and very highly recommend him to anyone looking for window coverings. read more

Five star service all the way!! I am extremely picky and pay attention to fine detail and I could not have been more pleased. Gary and his staff were nothing but pleasant, patient and efficient. I had interviewed four other companies since this is an investment and this company troubleshooted my odd shaped windows and even repaired several shutters that were installed in three bedrooms from Costco six years ago. I do not believe the negative review posted about thiscompany when I know how hard I am to please. I would be happy to share my photos with anyone considering this company. In addition let it be noted I also had an odd shaped window requiring an odd shaped shutter resulting in that shutter arriving later than the rest.I was informed ahead of time of the delay and common sense would tell you custom shutters or blinds take longer. Gary never gave me a ( you tube referral) for self installation. He installed the shutters without hesitation when it arrived. Never I repeat never did I have to chase him down through emails, phone calls or texts. Also , two times I wanted my shutter door adjusted and he came out in a timely manner. Workmanship and quality of shutters outstanding. Also , Gary , his son Tyler and another staff member worked together as a team. It was refreshing to observe their team work and respect for one another. read more

Gary and his son, Tyler, installed all window treatments in our home. They could not have been nicer or more professional. It was such a pleasure working with them. I highly recommend Gary for your window treatment needs:))) read more

Gary has installed about 10 roller shades for me and I've been happy about his installation and also the quality of the product is superb as well. read more

I looked on Yelp to find help with window shades and was impressed with all the 5 star reviews for McWherter Window Coverings. I called Gary and he responded quickly and arranged to come to my home. He brought samples and gave suggestions for different treatments. There was no pressure to buy the most expensive or to buy more than I wanted. The shades were ordered and today they were installed by Gary and his son Tyler. I love the way they look. I love the way they were installed and how all traces of installation are gone. They even asked if I would like them to dispose of old blinds. Now I agree.....5 stars! read more

Gary was excellent to work with. He responded quickly, came out and took the measurements in the rooms that required window dressings, made sure I understood the different options, placed the orders, and installed everything. He kept me in the loop throughout the process, and made sure I was happy with the final product. Gary is a perfectionist and we are very happy with the end result. I would definitely recommend working with Gary. read more

McWherter's is fantastic! Their follow-through and customer service are one of the best that we have encountered. We love our new blinds and haven't had any problems with them at all. Gary is fantastic, efficient and very knowledgable. Their pricing is also very reasonable. The brands they use far exceed Home Depot or Lowes. I recommend McWherter highly. read more

Gary helped us to pick out blinds and curtains for our new house on the Penninsula. Gary worked with our schedules to find meeting times that worked around work hours; he helped us to pick great looking options within our budget; and the product and installation are very high quality. We were so happy with the service and product that we've already put in another order with Gary for another set of blinds. I had a really wonderful experience with Gary & his team, and would highly recommend them to my friends. read more

Gary is fantastic to work with. Two years ago we hired him to install plantation shutters and a couple window shades in the house. He was a pleasure to work with then and recently when we had him install additional shutters and shades. Gary is a true professional and his workmanship is top notch. We asked for his guidance with selecting colors and fabric. His vast experience shows in his selections. We are thrilled with the final product. He's also just a very kind person. I felt like I was reconnecting with an old friend when he came to the house 2 years later. I highly recommend Gary! read more

Gary and his son installed plantation shutters in 3 bedrooms in our home. Gary is prompt, efficient, and courteous. He is so nice that you feel very safe having him in your home. Making type, color, and hardware choices was easy with Gary as a guide. What a great product! I love my new shutters. I will definitely recommend Gary to our friends and relatives. read more

Gary was absolutely fantastic to work with and got us into some lovely honeycomb shades. In addition to being great to work with, he also has great design sense and helped us pick good colors to match our color scheme. He even helped make a great recommendation on our cabinet paint color while we was here. Highly recommended! read more

I love my plantation shutters! Gary did a great job and was super professional, friendly and helpful.

Great service - local company - Gary and his team knows what they are doing. Installed a dozen of mix of auto and self serve shades in my rebuilt home in Pacifica. Install done about 3 years ago now and was super easy, very clean and precision work. Service and install was a snap, and over the years if the blinds had any issues the team came out to fix asap. (batteries on one died, and one string adjustment needed). Would not use anyone else for quality is way better for a reasonable price. Makes our house a home that offers the WOW factor for years to come. Thanks Gary! And lastly, it goes with out saying if you live in the Pacifica coastside area - hire local - they are the foundation for our community with quality service and products and they don't cut corners to get the job done right the first time. read more