They are professional on time workshop Prices are very…read morereasonable they also have a nice waiting area

From the owner: Trusted mechanic for routine automotive services, brakes, oil changes and other automotive…read moremaintenance needs.

As a mom of (6) I highly recommend this place. It's hard to get small tasks done sometimes with…read morelittle ones. I was able to sit in the car with the babies while they did our oil change and transmission flush. The guys were so friendly and being able to wait in the car was just so helpful! Will definitely be back!!

The guys at the Jiffy Lube in Culpeper, VA were incredible. They introduced me to the mouse's nest…read moreliving in one of my vents. Then they gave me advice about how to keep them from getting in . We laughed and joked and I felt so comfortable with the technicians there, that I will definitely be back.

I remember when this place was a Merchant's. It was a Merchant's for the longest time ever before…read moreit became an NTB and now I hear they're now owned by Mavis. That being said, I've seen management change up at this place over the years and I've had some pretty bad experiences from previous crews here, but I've found the best use for this place is in oil changes, tire services, brake services, and so on. The regular maintenance stuff. I'll add that we used to be able to bring our own brakes/rotors/tires here and only pay for the labor, but the last time (2023) that I tried to do this at this location, I was told NTB didn't allow that anymore out of some liability issue or something. So, it seems that you need to purchase one of their own products for those services. However, they let me provide my own oil and filter for oil changes, so I think it's case specific. The staff at this location have also been really kind, no rudeness, no issues, and I've never had to wait long for the regular maintenance stuff to come through. All-in-all, it's a decent shop from a large chain. Management seems better now than it was in the past.

Great experience at NTB The service was quick, the staff was…read morefriendly, and my car feels smooth on the road. I appreciated the clean waiting area and the clear explanation of the work done. I'll definitely be coming back for future maintenance.

Same as CARS...shysters. Overpriced, poor workmanship. Anyone can create a professional website…read morebut the proof is in the pudding. Go elsewhere.

This business continues to outperform all others in the area. Their customer service is excellent…read moreand they can be trusted as being honest. They will go out of their way to ensure you are satisfied. This is my go to auto service shop.

Outstanding, super friendly and professional people. did what they said they would do ..Great…read morecommunication and professional documentation of the car's condition. Will definitely be using them in the future and highly recommended.

The work done here is great. They do a great job of diagnosing your vehicle's issues and getting…read moreyour vehicle back on the road. Everyone is very personable, too. They've gone the extra mile with our vehicles. We trust all our auto repairs with them and highly recommend them.

After moving to Culpeper I was nervous about finding a good, reliable and honest car repair shop. I…read morethank the day I found Thompson. They have been wonderful to work with, go above and beyond to make sure we are safe to hit the road again. I highly recommend them .

I have gone through a replacement engine and warranty repair on the same engine for my suburban…read more(done at another shop). Countless dollars and headaches later I brought my truck into Donnie and he masterfully helped me through the warranty process. Got a new engine installed correctly while paying attention to the details other shops miss. He didn't just use old and worn out connection pieces to the engine, he evaluated and replaced pieces to ensure the life of the engine and prevent future costly issues. Donnie and his shop pay attention to the details and do the job right with quality parts. Donnie's experience fine tuning precision racing vehicles shows in his care of my vehicle and all my families vehicles. There is no better, honest and thorough shop within this area. Highly recommend him. My family and I are lifetime customers!

Bought four tires there today for my F-150 and agreed to pay to have them mounted and balanced…read more About 20 minutes later they called me back to the auto care center and informed me that my truck was too heavy to put on the lift. We're inform them that I only had about 3 or 400 lb in the back they then said that my frame was made weird and that was the reason they couldn't lift it. I'm almost 50 years old and I've been buying tires all my life and have never heard of such nonsense. But then as I was loading the tires I took notice of their shop help and it all became clear. I guess they get paid by the hour and make the same thing whether they mount my tires or not so they didn't care. No privately owned tire shop would have ever told me they couldn't mount my tires. Pitiful!!

Can't give a better review since they never do any work for walk ins. Been blown off twice and will…read morenow take business elsewhere. Also, they have some rules that NO other Walmart auto center in the country has. The male staff I've interacted with on both occasions have been borderline rude and short when asked questions or challenged on things they say. Guess they don't have to practice customer service when they are the only Walmart in a small town.

Took today off to get some work done again today . The shop was packed and even with being packed…read morethey were still polite and helpful and found a place to fit me in. Standing by for finish work

I've chosen this place twice before, today 6/24/2025 is my 3rd time and Justin is always welcoming…read moreand up front very honest and always get the job done. pricing is fair. Go check them out

Great staff and great service! I tell anyone about Advance Automotive who asks me for a…read morerecommendation for automotive service. When I had my Audi A5 they took care of me and made sure I was in the know about everything they were doing. Give Advanced Automotive your time and they will make it well worth it!

These guys are amazing! Before I moved to Warrenton, I was told in Nashville that I needed new…read morerotors and brake pads and they quoted me a ridiculous amount. I didn't end up doing that. When I came here to get my brakes checked they said I didn't need new rotors or brake pads for another year or two. Saved me money and were completely honest when they could have said otherwise. Highly recommend!

Quick response, great service and reasonable price. Needed my truck towed and Ryan was just what I…read moreneeded. I would recommend him to anybody needing a tow or service work.

Ryan is great to work with. Timely response, and excellent customer service. If you are needed a…read moretow, he is your guy give him a call!