This guy is so intelligent and honest. It is so hard to find good people like him around. Can't say…read moreenough excellent words to describe his professionalism and truthfulness - saved us thousands $$$$ and only fixed what needed to be repaired.

They gave me a price on a new transmission installed it and the price was cheaper than what was…read morequoted. Very good service.

I have taken my jeep grand Cherokee to Alex & his technician for about a year now for all my car…read moreneeds. They are quick & efficient to diagnosing what my car is having trouble with & always repair it within a few days from being seen. It's very valuable to find an honest and reliable mechanics. Alex & his team definitely are. From the moment I arrived they are welcoming, explained how to properly take care of car, and offer very reasonable prices. You can tell they genuinely want to help their customers. Highly recommend!

Affordable prices and they offer financing they were also very fast to repair my car…read more Alex is has great customer service skills. He was polite and easy to talk to

Overall: 15/10 An honest and professional shop that has…read moreearned my lifelong business. Service: 10/10 My primary contact was Mike, however I spoke with many other staff in person and over the phone over the course of a week after I had my Crosstrek towed in with a destroyed transmission system. Everyone was courteous, helpful, and responsive. The new transmission they procured was practically brand new and installed professionally. The experience they provided me as a customer was as excellent as the final bill and they are now my go-to shop for transmission and suspension work. Thus, I strongly recommend this business. When I had my car towed in, it was after hours, but conveniently they had an overnight key/car drop off system that was secure and easy. The lobby was clean, organized, and offered free cold water.

Had my vehicle being serviced at local mechanic and they notified me that the PTU (Power Transfer…read moreUnit) that is part of transmission on all-wheel drive vehicles was leaking badly and needed to be replaced. They did not work on transmissions and advised me to take it to a transmission repair shop. Called the Ford dealership and they told me to replace it would run around $3300. For comparison I called some transmission shops and got ahold of County Transmissions and spoke with Hampton. He told me that it would run $2300 including labor if it needed to be replaced. They had good reviews so I decided to take it to them and save the $1000. Took it there on a Monday and Hampton told me they would have it done in several days. By Friday had not heard from anyone so I called them and was told that it was next in line to be looked at which would be the following Monday. My vehicle had been there five days and had not been looked at. On the following Monday, Hampton called me and said that it did need to be replaced and to replace it would run $3200. This was $1000 more than $2300 as he had initially told me and about the same as what the dealership would charge. Mentioned this to him and he said that the $2300 was for a used PTU that they would get from a salvaged vehicle, and a new one was $3200. He had not told me this when I first called and I had of course assumed the initial quote of $2300 was for a new one. Didn't even know they would consider putting a used one a vehicle because how would you know it didn't have issues. In light of this new information and for the fact I feel it was a bait-and-switch, I decided to take my vehicle to the Ford dealership and have them do the repair. The dealership's warranty on the PTU was much better and I know am getting a genuine Ford part. With an independent shop am probably getting a cheap aftermarket part. If I moved to another city or say was traveling and had an issue with it, I could take my vehicle to any Ford dealership and they would honor the warranty. If County Transmissions had done the work, then I was out of luck. Had to take an Uber back to County Transmissions and pick-up my vehicle and then take it to the Ford dealership. This costs another $50 on top of the $50 Uber charge had already incurred when I took my vehicle there and had to take an Uber to get back home as I live far from them. I opened up my SmartTag GPS tracking app as had placed an Android SmartTag GPS tracking device inside the vehicle awhile back. Was very surprised to see my vehicle had been driven around Vienna and appeared they were using it to run errands as it was stopping at various locations. So in the end I was out $100 in Uber fees, they had my vehicle for a week and nothing was done after Hampton telling me they would get to it in several days, plus they apparently used it to run errands. I would certainly not recommend this company in light of everything that happened. Note: Saw that Hampton had posted a rebuttal on my initial review where he states that the initial quote was an estimate to repair the PTU, but this is not true. The PTU is something that is replaced, not repaired, and he gave me a quote of $2300 to REPLACE the PTU. Plus they didn't need to be driving it around to determine where the leak was coming from since it was obviously leaking when I took it in and it had to be replaced. When I called him on Friday he said they hadn't looked at it yet; however they had been driving it around before that Friday. He mentions that they have a shuttle service and I asked about this but was told it didn't go to where I live.

I bought a 2004 Dodge 3500 with a Cummins Diesel that had some electrical issues. Flashing…read moreheadlight, No power to rear door, power window, speakers. Cruise control not working. No working horn, Someone had replaced the head gasket added a new radiator, thermostat and Engine Fan Clutch, and then installed a electric engine fan over the new radiator all while chasing an overheating problem. They then sold the truck after their mechanic couldn't fix it. It took the mechanic at PDS 9.5 hours of labor to fix all these issues. Turned out to be broke wiring that I would of never found. The guys were fast and l am completely satisfied with the fixes. They all work as should a month later. I would go back again with confidence I would be treated fairly. I thought they only worked on Tractor Trailers but these guys know Pickups too. Give them a call at 540-812-4644

From the owner: Precision Diagnostics Services Inc provides heavy and medium-duty truck repairs in the Culpeper, VA…read morearea.

All I can say is these guys know their stuff. I went to several different places, even the dealer…read moreand no one could replicate the issue I was having. They took it for a drive and within 15 minutes they were able to replicate and tell me what was going on. Bad new is my transmission was slipping and needed replacing. The great news is that all the places I went to gave me prices for a replacement since I was thinking worst case scenario. They were it the cheapest, but they were definitely not the most expensive either. They were almost in the center of my quotes but had a 3yr 100k mile warranty that included parts and labor. I got updates every time something was being done and like you see in the photo, I also got pics and texts of the progress. The staff was super friendly and helpful with everything. Trust and believe you will be in great hands when they tell you what is wrong and what they can do to fix it. No price gouging! Just honest people who do great work!!

I had an issue with my transmission running hot intermittently and dropped off my vehicle for a…read morediagnostic of the issue and asked if they could check the pressure in the cooling lines as I thought that's a good place to start. I specifically asked to be notified before anything was dropped, transmission, pan, etc... Well the only diagnosis was they dropped the trans pan anyway without authorization, sent a short video of very fine metallic particles that gather in all transmissions and said you need a new transmission for $5500-$6000. There was no other diagnosis to come to that conclusion, it shifts fine, just is throwing error codes due to a specific failing part, not an entire transmission needing replaced. Regardless, when I went to pick it up the next day after declining their offer of a new transmission based on that expert diagnosis, thankfully I noticed the brand new leak under the transmission otherwise the transmission would have been toast. The service tech only screwed in the drain bolt 3 turns, if I would have left the parking lot all my fluid would have came out within a few miles and I would have needed a new trans immediately. Thankfully I could use my fingers to screw it back in until I could get home to get a wrench. In addition to that I now have a leaking transmission pan gasket from where the unauthorized pan drop was done and am a quart low on fluid. And I paid for that diagnostic service to have it come out worse than I brought it in with the original problem never even looked into. Even the check engine lights weren't reset that it came in with. It would have been better if they had done nothing at all. Please steer away from this transmission shop at all costs.

My car was turning heads with its screeching noises and we weren't familiar with mechanics in this…read morearea.. My brother told me we could trust Walter so took our car here. Will be our new go-to.

United Mechanics…read more When it comes to the people, they're generally friendly. Currently, there are two mechanics who are fluent in English. However, there's some uncertainty about how long they'll stick around, given the owner's stance towards differing opinions. The shop has seen a fair bit of turnover in staff since it started. I was the seventh Service Advisor, and from what I've gathered, about twenty mechanics have come and gone. Unfortunately, the owner isn't particularly skilled at building professional relationships, mechanics, business, and doesn't seem to have much confidence in the American staff. There have been instances of dismissals, like one involving a mechanic who needed to attend to a family matter. Additionally, mechanics have been let go for minor slip-ups, like an oil cap incident, even when they promptly fixed the issue. On the flip side, some mechanics who've caused significant damage to customer vehicles have been kept on because they're more budget-friendly and speak the right language. It's important to note that everyone at United Mechanics seems to be good-hearted. However, when things don't align with the owner's thoughts, personnel changes tend to happen. The owner believes he provides top-notch service and charges $163.89 in labor while providing barely adequate service to all customers. There have been instances where staff have inadvertently caused damage to vehicles. In these cases, Service Advisors are instructed to manage customer expectations by attributing delays to unforeseen circumstances. It's worth noting that there's only one mechanic with advanced diagnostic skills, and he often gets pulled away from his work to fix the mistakes of another mechanic he struggles to communicate with. In addition to these personnel matters, there's a noteworthy issue with the equipment in the shop. There's a noticeable lack of specialized machinery, like transmission flush units, which affects their ability to carry out thorough transmission maintenance. This could potentially impact the overall quality of service. Moreover, there's a crucial shortage in a proper lift system designed for accurate wheel alignments. This shortage not only hampers the shop's ability to carry out precise alignment procedures, but it also raises concerns about the effectiveness of their services in ensuring optimal vehicle performance. Lastly, they're using subpar yellow hard plastic air lines. While they're cost-effective, they carry the risk of accidentally scratching and damaging customer vehicles during service. This falls short of the level of care and attention to detail expected in a professional automotive shop. These equipment limitations, combined with the personnel challenges, highlight potential difficulties in maintaining the highest standards of service quality and precision at United Mechanics. Addressing these issues is crucial for the long-term success and reputation of the establishment. The owner wonders why his business is slow yet consistently does not take the advice he asks for from his staff. I wish him the best of luck in building his business and hopefully he understands how to treat people and do quality work for his customers. However I would not bring my vehicles to this location for work. I tried to battle the inadequate service from the inside. And I provided the best customer service that I could in my short time at this establishment. If you need anything as far as transmission work goes I would use Superior Transmissions, Trans Tech, or Advance Transmissions.

Same as CARS...shysters. Overpriced, poor workmanship. Anyone can create a professional website…read morebut the proof is in the pudding. Go elsewhere.

This business continues to outperform all others in the area. Their customer service is excellent…read moreand they can be trusted as being honest. They will go out of their way to ensure you are satisfied. This is my go to auto service shop.

My company has been using them for years. Today I picked up my truck. It will be my last time…read more Disorganized , throw my spare in back of truck and not put back. Asked to keep my old tire need for a case did not do that and charge me for disposal and they finally found tire. Yes it was explained why i needed it tire three days ago. The price i a paid for tire could have got it cheaper.

I'm new to the area and bought new tires from them. I was very pleased with both service and price…read more Since then they have helped me with air in my tires and a tire rotation. Staff are friendly and responsive. I use a walker and the entrance is a challenging but there has always been someone to hold the door for me and make sure I get in OK. The experience is everything you expect from a local place. They do operate by appointment so they may not be able to help a walk in so I suggest you call first.