In terms of parking, there are several spots out front and then some along the side of the building. The entrance is actually on the side. The entrance is sliding glass doors, but there's a sign that tells you to gently open and close the sliding doors yourself. I guess it's not electric. An annual membership is required for wholesale prices to be purchased from this warehouse. It's very no frills in regards to decor inside. Basically, it's just shelving with products on it. I wouldn't even be able to list all the products that they sell. There are cake decorating supplies, bakeware (cookie sheets and cutters, pans for loaves, pizza, donuts, cakes), kitchen and baking equipment, ingredients (extracts, oils, 20 kg bags of flour, shortening, sugar, etc), chocolate molds, packaging (cake domes, trays, boxes, cupcake boxes, lollipop sticks, etc). Prices vary quite a bit; some are on the pricey side, while others are more reasonable. read more

McCall's Baker's - Toronto Raptors - Bakeries Near Me - Mississauga, Ontario

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This area needs a map update as it was very hard to locate this spot even with Google maps. The junctions here being all wonky doesn't help much either as it can be quite confusing to figure out the street this place is located at. Anyway minor quibble. Once you get here the variety here more than makes up for it. This is not your average housewares store. They do focus on baking needs and cater to the professional supply/tools side of things. If you are an advance bake at home type you will be happy to come here. They have all kind of gadgets that will help you create the next masterpiece at home or in your professional store. The staff was knowledgeable and provided assistance when needed so kudos for that as a beginner like me really appreciated it. 4 Stars all the way. read more

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Lady owner take an anger management course. Customers like calm attitudes not negative words. Service with a smile.

Today was the first time I stepped into McCall's, I did so with my husband and 2 year old son. As part of new Cov-19 protocol there is controlled entry, that is, staff opens the door and determines when and how many patrons may enter and also to verify that everyone is wearing a mask. Excellent step. We were each looked at by a female staff member who told us to come in, sanitize and grab a cart. So we did. During our time 2 other employees saw us, a young man helped me with finding the flours I was looking for and offered to unload all 3 bags into our car when we were ready. The other employee said hello to my son as she passed us in the aisle. I'm pointing this out because near the end of our time shopping my husband left me to go look for cooling racks while I picked up cake pans. A minute later I heard 2 female voices, one regulated and the other quite condescending. I thought to myself - someone's in a bad mood! Then I heard my husband hastily explaining himself while being talked over by both female employees. I walked in his direction and heard a few things: my husband explaining that we didn't know children under 12 were not allowed inside the warehouse but he understood. The older female employee asking quite tersely who let him in, to which he replied an employee but he couldnt remember her since they're all in masks! The same employee responded to him with little respect in her tone and unnecessary condescension. She said as of July we said no children are allowed. As he tried to explain- again- that we did not know she spoke over him- again- and insinuated that he purposely flouted their policy. Same employee then suggested "putting him in the corner" and finishing his shopping for him. Before he could finish his response she repeated twice more this same suggestion. When I made myself known I could see he was irritated, I took the cart and he left the building. Shortly after there was a line outside and staff once more let patrons in-- they were polite, even cheerful in their greeting and explanation of new protocols. I made a note of how other customers were treated versus how my husband was. I cashed out and the helpful young man came to unload my bags into our car as promised. My point: 2020 has been quite the year for us as a collective human race and yet we each are walking out our own battles every day on top of everything else. Some of us wear those battles out loud and others don't. Regardless of where we fall on this spectrum our mood should not dictate our manners. The older female employee was wrong for treating my husband the way she did. Her tone and cynicism were unnecessary and out of line. The difference between us and every other customer-- we are mixed race and they were caucasian. After speaking to my husband he said he agrees with the policy regarding children in the warehouse. That wasn't the issue. It was the disrespectful way he was spoken to and how sad if that was solely because he's a brown man. How sickening to be treated like a sub par human over something as uncontrollable as one's skin tone. Going forward McCall's needs to post signage re: this and any other policy and also make sure that all employees are aware. As I said, 3 of them saw us and made no mention of us breaking any rules. Also as I looked through scores of reviews of this company dating back 8 years, 99% of the reviews with fewer than 4 stars was due to sloppy and rude customer service. Clearly, they don't care because 8 years on rudeness and racism are still a part of their company culture. read more

No reviews for McCall's? The baking professionals since 1956? I mean, I know it's out in Etobicoke, but for the obsessed home baker (ie. myself), this place is definitely worth the trek. I finally went to McCall's the other day with a friend and had to hold back in not spending all the money in my wallet. Not that things in this baking supply heaven are all that expensive, it's just that you end up wanting to buy every single type of themed cupcake liners, several colours of coloured sugars, all different shades of gel-paste food colour, and so on, as you walk through every aisle of the shop (fortunately there are only about half a dozen aisles!). There was quite a good variety of items available when I was there, although some areas seemed somewhat picked over, especially the seasonal items, so be sure to visit the shop well in advance of your holiday-themed baking ventures. In addition to all these decorating-related items, you can also purchase all kinds of pans, trays, carrying cases, baking utensils, etc. But none of that is nearly as fun as the pretty stuff, obviously. Also of note, McCall's offers a wide variety of cake decorating courses throughout the year for newbies and experts alike. Unfortunately, their website is horribly maintained and you'll likely have no luck in properly seeing the course schedule online, but they do have a free booklet available in the store with all the information you need, or you could always give them a call. read more

You don't need a membership to access and make purchase from the warehouse, but keep in mind that the prices located on the shelves are wholesale prices for memberships ($25/yearly) so expect a 5-10% price increase for retail prices. This information wasn't provided on their website or when we called them ahead of time, but at the cash register. It wasn't a big price difference so it wasn't a big deal, but it wasn't the opportune time to tell buying customers they have to pay more as they are checking out. read more

I signed up for a cookie decorating class at McCalls. I have been watching their classes for a while and I finally decided to take the plunge. The online website was a little tricky to navigate. For starters my cookie decorating class was under the "cake decorating" section, which if you ask me isn't the correct spot for it. Anyways, I added the class to my cart and then I was spooked when I was getting a $12 shipping and handling charge. I sent an email to them and they responded within a day and told me to keep going through with the transaction and click " pick up in store" which was a little odd considering there is nothing to pick up, after all it's a class. I finally managed to get through and last night was our first class. The way that mccalls has broken it down is there are two classes from 6:30-9:30. On our first class we learned all new techniques with royal icing and they supplied everything except for your tools ( you need to bring those). I really liked this format because it didn't require me to bake a dozen cookies and make royal icing all before coming to the class like the Wilton classes require. We had a great instructor. She was very patient and informative. Upon starting the class you are provided with a package that has the royal icing recipe and the cookie recipe for your convenience. You are also given cookie outlines and some instructions on how to do everything. I thought the evening flew by and I am excited to see how our cookies transform. We did a lot of basic work on the first night and are leaving our cookies to dry. Tomorrow we will be doing more fondant work. Probably as this doesn't require any drying time. I read some of the other reviews of mccalls and I agree it is quite pricey (I love a good deal). And so I would suggest you pre-buy your materials maybe at michaels with the 40% off coupon beforehand as this will save you some serious $$$$$ Overall we're off to great start and I would highly recommend these classes. read more

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Like the other woman who reviewed McCall's, I too am an obsessed home baker. However, I also like a good deal, and the supplies at McCall's are simply overpriced when compared with other stores in the GTA. Add to that the fact the staff come off as though they'd rather be doing anything else in the world than be helping you, and you've got yourself a full "meh" rating. I continue to shop here because it is close to where I live, but let me just give you an example of the attitude: I purchased lavender coloured fondant the other day. That's how it was labelled, and it also had a little colour swatch on the outside. I get it home and discover it's Grimace-purple. I use it anyway because it's all I have. I return to the store today and tell the sales associate. You know what she tells me? I should have asked them to break it open to check the colour. Really??? How about you guys get a head start and appropriately label your products, huh? Apparently I was supposed to expect it would be the wrong shade. In summary, if you have time to compare prices with other places *cough*GOLDAS*cough, then do so. One recent example I found was a cookie cutter and imprint set ring up at a price difference of over $12 over the competition. One thing that cannot be denied is their Easy Ice Fondant. It is delicious and easy to work with. read more

In a time when online deliveries and shipping times are slowed down, McCalls went above and beyond to fulfill my curbside order within a day. The customer service here is exceptional and everything I ordered is of high quality. Items are as described (no surprise orders like on Amazon when you get something "miniature" instead of actually used for baking!!). I highly recommend McCalls for all of your baking needs. I cannot thank the staff enough for helping to get my order out the door to create a last minute custom cake. Thank you! You have a customer for life!! read more

This company doesn't understand how online sales work! I ordered 2 items from their website - and the order went through. A few days later I got a notification that the order was fulfilled with 1 item. I called and learned that apparently their website 'doesn't know' if items are in stock. So, basically, you can order all you want and then get a surprise a few days later (while you could have already bought what you need somewhere else). In the days of Amazon and other online shopping platforms, this kind of policy is simply unacceptable. Would never order anything again from this company. read more

I took the cookie decorating class and although the teacher Laura knew the basics, I thought she was not helpful when I asked her questions and at times made rude remarks. When asked questions like how do you roll a piping bag, she answered just use a disposable, do you use tip 261 for font, she made fun of the question. I'm a beginner at decorating and does she expect her students to have advanced knowledge? Also, I asked to use a tip and she said she didn't have an extra one but heard her offer the tip to another student. Her skills didn't amaze me and at times I felt some cookies she decorated were not attractive...I wouldn't recommend this class and you can learn the more using YouTube. read more

Great store, excellent selection, friendly helpful staff. I couldn't have asked for more. The store was easy to find. It had everything a baker can be looking for, and more. Even if you can't find something, there is Bulk Barn across the street, that also carries baking supplies. BTW, McCall's has a website, which is worth checking out prior to heading out there for ideas of what's available and prices. read more

If they ask if you want a receipt..... always say yes. I tried exchanging an item, but could not because I didn't have a receipt, it was only $1.69 and the girl remembered me but due to their record keeping I could not exchange the item without a receipt in hand. At the time of purchase April 7, 2017 When asked if I wanted a receipt I said "No" so therefor I could not exchange the unused item on April 17. Please note I would have purchased other items at the store on April 17..... read more

Poor customer service. Long waites for cashouts with low volume of customers. Computers usually either down or very slow. Most products are not priced on the shelf leaving you to guess their pricing. Most of the time the products are out of stock. Today the computers were down and the cashier asked me to put down my credit card on a piece of paper so that they can charge me later except that she couldn't give me pricing of any items and the paper looked like a scrap paper. Also one of the cashier wondered why I was complaining about the wait period as other clients waited longer. read more

Instead of rebooking me for the next class on January 16, 2014, I received an email today stating the voucher was used towards the December 5, 2013 truffle class. Which was cancelled. read more

The absolute worst customer service I have ever seen in a store. I called in to the retail store and asked them about three products. The girl on the phone volunteered to to have them sent to the main ( warehouse) . Took my name and my phone number down and said it would be there in 2 days. I get there 3 days later only to be told by the warehouse staff that the product was not there and there was a miscommunication and I could swing by the retail store to pick it up. They called the store but did not have the decency to ensure that the one of the products were there. Get to the retail store pick two of three products available and deal with the staffs snotty attitude. I am sorry to be troubling you with my business. Let's just say never again will I deal with this store and warehouse again. There are tons of stores that carry products for bakers at lesser or equal prices that also have a better sense of customer service. Kicker to this story not one staff member apologized at any point. read more