A solid 4 stars for the SPUDS! Oooohh Weeee! That spud was absolutely delicious. I ordered the half nachos and half chipotle chicken with bacon spud through the drive thru. My total was almost $13.00. The nachos were ok. However the real star was the spud. It was super flavorful. I will definitely be returning. read more

McAlister's Deli - 1/2 Portion of Nachos. These were ok but i wont order again. The Spud was the star. - Delis Near Me - Ridgeland, Mississippi

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Order the grill Chicken cedar salad and wrap. The wrap was hard and dry. They use regular chop lettuce instead of romaine lettuce. The worst I have every had . read more

Heaven on a Plate: My Unbelievably Amazing Experience at McAlister's Deli Let me just start by saying: McAlister's Deli is not just a restaurant -- it's a transcendent experience of flavor, hospitality, and joy. I'm not even exaggerating when I say that stepping into McAlister's feels like walking into a warm, delicious hug sent from the culinary gods themselves. From the very second I opened the door, I was greeted with the kind of friendliness that makes you want to move in. The staff didn't just take my order -- they made me feel like a VIP guest at a five-star resort. I'm talking about smiles that could light up a city, helpfulness that could win awards, and speed that would make The Flash jealous. And don't even get me started on the food. Oh. My. GOODNESS. Each bite was a masterpiece. The sandwich? A golden, toasted, melty miracle that deserves its own holiday. The mac and cheese? So creamy, so dreamy, I'm convinced it was made with liquid gold and pure happiness. And the sweet tea? Sweet mercy. It's not a drink -- it's a lifestyle. I would bathe in it if I could. Everything was fresh, flavorful, and perfect. It was as if the kitchen staff had read my mind and served me exactly what I didn't even know I needed. I was full -- yes -- but also spiritually uplifted. If there's one place on Earth where you can forget all your problems, treat your taste buds like royalty, and walk out feeling ten times better than when you came in, it's McAlister's. I'm already counting down the seconds until I can go back. 11/10. Would recommend to literally everyone, even aliens. McAlister's isn't just a deli -- it's a way of life. read more

The restaurant was very clean and welcoming. I was greeted and acknowledged. The food was 10/10. Put together well, very colorful and fresh. It was a positive experience all around. Thank you to the staff that was there when I came. read more

This has to be the worst McAllisters in the area. I text my dad my order as well as a picture of the order. Choose 2 Grilled Chicken Sandwich no pickle and a Harvest Chicken Salad with honey mustard. Why did she give him a chicken salad sandwich with honey mustard no where did it say anything about a darn harvest chicken salad sandwich smh. Throw the whole staff away. This is why I try my best to go to the Madison location read more

Every time I place a "to go" window pick up order-it's always correct-it's always freshly made-and the window associate appears eager and ready to serve. :) read more

They had about 7-8 staff members standing around. My wife ordered a Memphian sandwich, they fail to put ANY meat on the sandwich. They also fail to put a pickle on any of orders,5. We will watch reviews and see if they improve then we may give them another chance. Maybe 9-12 months. If you order make sure you check it before you leave. read more

McAlister's has been a favorite of mine for decades, so I hate to say this; but seriously. This location needs help. I don't know what's going on, but every time I order here, there's an issue. I started months ago ordering through the phone app at least 30 minutes before I need the order because that's how long it takes to get anything here. Then I go inside to pick it up and wait for at least 5-10 mor minutes in line, because the drive through is a joke and there's one register open taking orders and retrieving the orders inside. The sides are half full, and the pickles have shrunk down to nothing. Service is awful. No one checks on you if your dining in. Definitely not the experience I remember from the past. So sad. read more

McAlister's Deli - Pitiful - Delis Near Me - Ridgeland, Mississippi

Moved into new location so you would think it would be better... NOT. The drive thru doors not take orders, just hands out orders made on line and paid for. This is great... in principle. You would think the line would move fast. Nope. I watched families walk in while waiting to pick up my order which were eating outside after I FINALLY got mine. Note the "inflation" excuse is used to increase prices 10% per the sandwich is smaller with less meat. One of my favorite restaurants is now off my list. read more

McAlister's Deli - Not even half filled side of potato salad - Delis Near Me - Ridgeland, Mississippi

I promise I try to give every establishment the benefit of the doubt when something goes wrong I don't always just stop going immediately but after this second incident with the new Ridgeland location on County line Road I would never return to McAllister's now the manager was pretty nice when I sent the first email however when I tried to redeem the offer the restaurant they gave to make me whole the next manager I spoke with was deplorable I cannot believe that that's the face of the restaurant and again I would never put anything out there that is not true so avoid this McAlisters it is not worth your time. Good Afternoon McAlisters of Ridgeland, This message is for Florence. I just attempted to replace the meal you promised after the issue with the delivery. And Tanisha was absolutely not a representation of management I'm use to dealing with. She was quite combative and condescending when taking my order regarding the fact that my husband's meal would have to be paid for which is what I explained at the beginning of the conversation. She placed the replacement order and disconnected the call without taking my order for my husbands food. This can't be what your brand stands for. We had to place another online order to avoid calling back for more bad treatment. We only completed the orders so you guys could make it right on your end. I give up and say that it's obvious there's some great customer service issues plaguing this store. Best wishes and see you guys in Yelp! Happy Holidays. EMAIL RESPONSE FROM FIRST ISSUE: Dear Rosamund, Thank you for taking the time to share your thoughts and concerns with us. We sincerely apologize that your recent experience with McAlister's Deli did not meet your or our expectations and that your order was not what you expected. I have addressed your feedback with our team and hope you'll come back and see us again. We value your business and would love the chance to make your next visit a great one! Sincerely, Barry Street(Florence said she was now the manager i. Charge of this location BTW) General Manager McAlister's Deli read more

Me and my friend decided to come to this location after church. Bad idea. I did not receive a fork for my salad nor my drink which I paid for. I was handed a fork upon asking, however, it was a cheap plastic fork that could easily break. I then asked for some extra ranch. When the server came back she exclaimed that it would be 85¢ because her manager said so. 85¢ for a 2oz cup of ranch that was not even all the way filled is abhorrent. I then realized that I did not have my drink. I went up to the counter and waited... until I finally had to nearly shout for someone to pay attention. I asked nicely for my drink and when the server said okay I went back to my table. I never got my drink. I went back up and asked again, to which another server said "Do you see we have a lot of people here? We're busy. I'll get it in a minute." I finally got my drink but that interaction alone is enough to make me never want to eat here again. On top of everything else I paid $9.50 for a sandwich with hardly anything on it. See the attached picture. I do not recommend this location to anyone. And on top of all of that, my friend traded her Mac and cheese for chips because the Mac and cheese arrived and looked GREEN. Easily could have gotten food poisoning from that. Forgot to take a picture before she traded it. read more

McAlister's Deli - My "Smoky Pepper Jack Turkey" with hardly any meat. - Delis Near Me - Ridgeland, Mississippi

This is the most dysfunctional "new"drive through restaurant in the world. You order online, it tells you when to be there, and then you have to sit in line behind 5 other cars in the "drive through" who probably haven't even ordered yet before you can get your food. They don't make people pull forward or off to the side for those of us that ordered online 30 plus minutes ago. I literally just saw the lady in front of me order and pay and now it's been 10 minutes and here we still sit waiting on her food. I've been in line now for 40 minutes to pick up an order I placed on the app over an hour ago. The dining room is locked due to short staffing. Just open the door and put the food on a rack when it's ready like Newks and every other restaurant in America. I'm never coming here again, the worst restaurant set up in Jackson. Headed back to Newks...idiots Update: got to window, got my food, and drove off in less than 5 seconds, it's freezing cold...shocker read more

The staff is friendly and the food is very good! A classic for me is the broccoli cheddar in a bread bowl! They have changed the menu up a bit, but still with lots of options! They have a very pleasant outside seating area! read more

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Stopped by here for dinner, had to wait 35 minutes for a sandwich. Our food wasn't even correct, the sauces were wrong and so was the bread. It didn't match the menu description at all. The guy who took our order was nice, but clearly not trained whatsoever. While we were eating, I counted 5 customers who had complaints. The food took absolutely forever, 45 minutes for one guys sandwich. Then, when you finally get it, it's completely wrong. Several people were asking for refunds. Along with this, plates were dirty and they were out of chicken, macaroni and cheese, potato salad, etc. read more

This McAllister's is the slowest McAllister's I've ever been to. The staff is unorganized and food has been sitting on the counter for about 5 mins. People have been asking for their order as well as people that made online orders. Orders have been incorrect. The wait has been nearly 20 mins for me who came to pick up a Door Dash order and its still not ready. I've been waiting in the store for about 30 mins. I recommend people RUN from this McAllisters. read more

I came in and waited for 35 minutes for nachos and a cup of soup.. I have worked in food service so I understand being busy.. This was not about being busy this was just pure indifference.. This place needs to close if this is the best they can do.. read more

Horrible night shift, I literally seen potatoes and they said they are out of potatoes just because I came at 9:30. Look if you have workers who want to get off early stop hiring them! It's ridiculous! This location is full of African American women who don't want to work and no men in there at all. I wish the owners would review this location and make change because this is my last time visiting this location. Also didn't put bacon on my grilled chicken club sandwich. read more

McAlister's Deli - Didn't slice my sandwich in half or nothing - Delis Near Me - Ridgeland, Mississippi

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Extremely slow service. Placed an online order 25 min ago and still not ready. At least 15 people waiting for a long time ago. *update - after 45 minutes I realized that I was never getting my order I paid for. The manager (?) on duty would randomly bump tickets off the dine-in side - even when those tickets weren't completed. She would randomly ask some people what their name was, and would complete their order - even while there were dine-in tickets in front of them (including mine). No one ever asked me what my order was, or gave me the option to tell them. The most shocking part of it all was the store wasn't busy! It was just a normal lunch rush of 15-20 people - except it was the same people waiting for half an hour or more. - I will never eat at another McAllister's franchise again after the worst experience I've had eating at a restaurant. read more

The past two times I have visited this location, the employees have been moving extra slowly with customers waiting and complaining. They do not acknowledge waiting customers, no greeting, nothing. After waiting a few minutes, I left both times without ordering. read more

Ate there 2/27/22. Ordered Reuben sandwich. Waited 30 minutes to receive anything. Instead of Corned Beef, the sandwich was made with sliced ham: gross! Because my time was limited, I ate some of the unappetising mess. When I told the lady that a Reuben was made with Corned Beef, not ham, she said Okay..and walked off. This was at McAlister's Deli at 1280 East County Line, Ridgeland, MS. Time: 12.14 PM Order #20027. Thankfully, not all McAlister's Delis are this BAD. Avoid this one. read more

VERY DISAPPOINTED!!!! I got there & ordered my food. The line was long and the cashier was moving 0 mph. When I got done ordering my food I overheard a customer complaining about the service & her meal. I looked over as she was explaining and she was correct. Her food looked dry & very unpleasant. So, I noticed there was enough ranch. I asked for two things of ranch. It took her another 5mins for that. And I ordered a TWO spuds and she didn't already have any butter or sour cream in my bag. SO SHE HAD TO GO TO THE BACK OF THE KITCHEN FOR THAT. Another 5MINS! Finally, I asked for some utensils & she said "We don't have anymore forks of spoons" SO YOU LET ME ORDER ALL OF THIS FOOD WITHOUT TELLING ME THAT BEFORE? Pissed! That's bad business & you don't do people that way. I'm so upset with that unprofessional setting. I HAD TO GO DOWN THE STREET TO GET UTENSILS. I will never go back to the Mcallister's on County-line. I do not recommend. read more

So McAllisters moved from Pear Orchard to Countyline Road, this has been the worst service in my opinion. They don't answer the phone half the time and in order to pick up your order through the drive through, you have to have ordered in advance BUT they're not answering the phones. This is a new location but getting service is horrible. Thank God for Chick-filet-a up the street and Sonic down the street. read more

We will never go back, just a bad experience. Took forever to get food, thrown together, acted like they were outta sorts. Unprofessional, looked like they hated their jobs. It was awful and the food was worse. Too many good places to eat in Jackson and Flowood, just pass on by! read more

Review of Big Spring Texas McAllister's. Even before you enter the Restaurant, by the front door the artificial grass has dog doodey. That is just nasty! There is a unpleasant smell first entering that stays with you that makes it unpleasant to even order. Every time I have been to this site, nothing ever gets cleaned; from the wiping down of the window sills to the tables and the table shakers to the napkin holders. Just a complete unhealthy experience!! read more

So, I ordered food for delivery and when it finally arrived... I open the bag and find the bread bowl was not precut and the avocado on my salad was a nice shade of brown. I was going to pick it off and eat the rest of the salad, however, after seeing how bad it truly was on the other side, I decided to just throw everything away. If they are willing to serve avocado that's this bad, there's no telling how low their food safety standards are in the kitchen. read more

McAlister's Deli - Delis Near Me - Ridgeland, Mississippi

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McAllisters is a must when I'm in jackson because they used to do lunch for us at work all the time when I lived here. However, I've never sat in a McAlister's in Jackson so this review is strictly about how prompt and precise they are with delivery and take out! If you have a business meeting, this place has something for everyone! read more

Placed and order online, got to the pick up window my name was not on the list. Drove to the window the workers was just standing around, no one came to the window. I called the phone, they answered they claimed they couldn't find my order. After speaking to two different employees they asked would I like a refund. Employees stated because I paid on a card it would go back on the card, which is fine but I never received refund && it's been over two weeks. read more

Today is April 24th I come here twice sometimes three times a week . I am most disappointed today I order three slices or carrot cake one slice of Cheese Cake large black cherry lemonade. My kids came in from out of state myself and wife bragging on how Awesome your cakes are plus great size for price. All of our cakes hasbeen eaten off of or cut in half another down fall we live 40 minutes Away so I called young. Lady name Jackie answered I asked to Speak with Manager sit on hold 25 minutes No one Came back to the phone.....I have pictures read more

McAlister's Deli - I really need Someone to please respond tell me this can Not be our best place to eat going down like this. Never got my refund - Delis Near Me - Ridgeland, Mississippi

Twice I ordered the Southwestern Chicken Avocado salad. Both times there was no avocado. Both times there was very little chicken. And the second time there was no corn relish. I give up. This location refuses to make this salad in a way that anyone would ever order it again. read more

This was one of the most disappointing visits to any McAlister's Deli EVER. The food was good, the waitress was new but very nice and competent. HOWEVER, the Manager on Duty was Not Nice. She YELLED at the employees not once, Not twice but more times than I could count. WTH!?? That is Not how a good manager works. Maybe she was an army drill Sargent in a previous job... They also DO NOT CARRY BOTTLED WATER anymore. WHY NOT? In a city that had to be under a Boil Water Notice just last week, what are you thinking? That is just freakin' Stupid. Three times just last year there were BWN in effect. Think ahead people!! So, I am being Super Generous giving them a 3. I felt sorry for the employees being yelled at every few minutes. My husband said I literally jumped every time she raised her voice to its fullest extent. When we left, which was as soon as possible, she was raking the cook over the coals because he couldn't tell her how many more minutes till the fries were ready. Good grief woman!! You won't catch me eating There again!! read more

Because you have to order online then pickup. It was difficult for me so I changed my mind and went elsewhere. Everybody is not with the new ordering technique. read more

My chef salad with honey mustard on the side is wonderful. My husband's bacon sandwich (on a croissant) is equally good and his chicken tortilla soup is best in the country! (I agree -- that soup is to die for!). This has always been 1 of the best McAlisters in the area. Stay away from the 1 on Old Canton Road !!! 4/19/19 1:00 pm and not ONE clean table except for those for 2 !!! Plenty of staff & a manager (I'm guessing) wandering around doing nothing !!! Had to leave ! read more

I'm really upset with McAlister's because for a company that prides itself on customer service and quality food, they do a very poor job at executing on a few key things: (1) Your rewards program is a train wreck. I only found out about it by doing one of the surveys on the receipt and Googling the program name after I was asked why I was not a part of it. The fact that your employees never mentioned it and I visit McAlister's quite a bit, is extremely disappointing. (2) On the topic of the rewards program, McAlister's will tell you that not all locations participate. Why? What's the point then? How do you know who's participating and who's not? I decided to find out. (3) I'm in the drive thru and I pull up to pickup my order and the rewards program app says to present the card to the cashier to get credit for your meal. I do as instructed and the girl goes a ghost white. She explains that she was never trained on a rewards program and they don't even have a scanner to scan my card with. But maybe if I go online I can still get credit for the purchase after the fact? (4) I go online and email the address provided under "if your purchases are missing" and I have yet to hear back from anyone and/or see any points in my account and it's been almost a week. IF you're going to do something, do it right. If you need a good model, go visit a Starbucks or a Panera Bread- they each have excellent rewards programs that resonate well with their respective customer bases. read more

We, four old guys, enjoy the tuna sandwich. However, it was dropped from the menu at the Mc in Arlington Height/Mt Prospect,Il. Unfortunately we stopped going and are visiting the chick fila and jasons deli instead. Chang it back. read more

This was at the McAlisters in Laramie Wyoming... I ordered a Mac an cheese for my daughter to go and when we got home and opened the lid we saw it was just cheese with like 2 noodles and the bowl was less than 1/3 of the way full, the person at the register was great, but ig the cooks in the back just figured we wouldn't notice, we were not told they were low on product or given any heads up at all and still had to pay full price... this is absolutely unacceptable because now my daughter doesn't have dinner and I've wasted money and now have to go somewhere else. read more

McAlister's Deli - This was supposed to be a Mac and cheese... it less than 1/3 full and is just cheese except for like 2 noodles...still had to pay full price - Delis Near Me - Ridgeland, Mississippi

Store address 9477 Fm 1960 Humble Texas. 281 570 2932 used to be our favorite place to eat once a month. Now...today my husband goes and gets 2 bowls of chicken salad, bowl of soup, sandwich and chips. We got no chicken salad, and a half cup of soup, the sandwich and chips. 18.00. We have called the store many times and they keep hanging up on us. We spent 18.00 and me being sick got a half cup of soup. The store in The woodlands has messed up our order EVERY TIME. Yes we constantly get a credit but they are consistantly messing up our food. We will no longer order from Mcalisters. Renee Flores 936 668 1398. read more

Aweful if they got even one order right in the lady six weeks id faint! No matter what you order something is always wrong. Taco salad no chips.... one tjat wanted beef dip forgotten no problem read more

This McAlister's was right next to the office I was at while traveling. So I knew I had a great location for lunch if I was unable to go far. I have never gone wrong at McAlister's. Just pick any sandwich that sounds tasty to you. I am so glad they have gone back to sandwiches instead of having some "dinner" items on the menu. I had tried their new Cobb Club at this location both times I went because it was so tasty! It had avocado, gorganzola cheese, turkey and other veggies on soft bread. One thing I also tried was the mac and cheese instead of my usual potato salad. The mac and cheese was very runny and not what I expected at all. I would say stay away from the mac and cheese. The potato salad never fails me though. I got both meals to go and they were super fast and very polite when I ordered. Of course you have to get sweet tea! One of my favorite sweet tea! read more

I love the food at McAllisters, however usually a long wait to order. This free mug was a disaster, people at register knew nothing, wanted to charge me 9.99 each for 2 mugs. I did get the email ahead of time , just no mugs. Come on customer service step up!! 5 stars on food, 1 on communication and execution read more

This used to be our favorite place to carry out even though it is pricey. However, the last 3 times we've ordered online, my husband has had to correct the order in the store at pickup. Today, I had a choose 2 - the orange cranberry club MINUS the spring mix and a bowl of the roasted vegetable soup. He checked the order and the spring mix was on so he asked them to fix it. What I got was a limp toasted half a sandwich, not the club as asked for with almost raw bacon. I was afraid to eat it based on how it looked and the under-cooked bacon. Over $30 for an inedible sandwich and cold soup. Oh yes, the soup was cold. We live 10 minutes from the store. read more