I've been coming with my family to this location for just over three years now and have to say the consistency of service and food has been the best. It's also part of the experience when we go dine out and every time I've come with family or on my own I've always seen a friendly face who takes the time to greet, chat and just be a little extra thoughtful. I've taken the time to notice that the general manager works tirelessly to check on patrons, introducing himself and ensure orders are enjoyed. He has also hired some of the most out going and kindest staff, I truly enjoy their smiles and feel welcome when I visit for my next order. It's one thing to go out for a meal but it's experiencing good food with a pleasant environment. I believe that making this an extra stop for a fresh ice tea with their tea pass or a healthier option for lunch is worth it. If I could suggest one improvement , while it is big, I'd love to see this location get a more updated facelift though, the seating, walls, floors and bathrooms are functionally obsolescent. This McAlisters is in a great location and has a lot of business, it would be so nice to see it updated with more of a cafe and deli feel to it. read more

me and my cousin had the bbq pork nacho cheese and it was not good. The pork was cold, the chips and nacho cheese was not very good and it was just depressing. read more

Yelp isn't letting me just add a tip so here is my tip review. Ordered to-go French dip sandwiches and all 3 orders was missing the au jus. Disappointing esp since we live 30 min away. I got the BLT with avocado and only one half of my pre-cut sandwich had avocado. I also got the tortilla soup and it was great! If you can't do a little spicy, move along. The tip is check your To-go orders to make sure nothing is missing. read more

McAlister's Deli - famius McAlisters Famous Tea with peach and half eaten BLT Avocado - Delis Near Me - Lexington, South Carolina

Placed an order to go through app. Chicken club with side of potato salad and 1/2 tea. Plus a pick two. Total $30. Picked up as they were just getting ready to bag up. Drove to nieces house 17 miles. So excited to eat ( I have never eaten here before) open tied to go bag and no potato salad. On the pick two I choose the Ruben and grilled chicken on croissant. The Ruben was good but the grilled chicken was pulled chicken and very dry. How do you screw up bagging two items. read more

Placed order thru Uber. Roast beef and aus jus was great. The Italian sub was good except for the vinegrette, too much applied resulting in soaked mushy bread. Too much of a good thing. Will order from you again. read more

Wow service was awesome food was great definitely will be back. Music was vibes Omg yay I'm coming back tomorrow Shout out Connor he's always working hard read more

McAlister's Deli - Working there butts off lol - Delis Near Me - Lexington, South Carolina

Man I haven't had McAlisters in years. After checking in @ the hotel I discovered this location and just had to get me some of that awesome sweet tea . I used to get the French dip but a last minute decision I changed to the club & it was awesome. The girl @ the counter was super nice and my order was out super fast. read more

See all

Great place to grab a quick healthy bite! Ive driven past for several yrs and to day decided to try them. Prices were fair for the amt of food that you receive. I called my order in, customer service was professional and quick. All my food was presented well, and was packed with flavor. The tortilla soup was creamy and kinda spicy, but I enjoyed it! All the food was quite tasty and we will be visiting again in the near future. For desert, I had a moist yummy chocolate chip cookie! read more

McAlister's Deli - Tortilla Soup bowl ($5.49) - Delis Near Me - Lexington, South Carolina

See all

Order half a sandwhich and soup. Sandwhich was tiny triangle of a sandwhich .. 1/4 of the half with no condiments at all. Second time giving them a try.. won't be back for a third time. read more

I keep trying with THIS McAlister's but the customer service just sucks. Lady calls my name and then tells me "that's not you" , while handing me a bag that the food was not properly in the bag.... From the beginning, I watched them look at me multiple times and not service me. Until the blk team member came to take my order.... Mind you the person that said my name wasn't my name was caucasian... I just won't be coming back. read more

great food as well as the service and super friendly staff! I will definitely be back again!

Great food the service could've been better and the Ambience was great. I got the McAllisters Club Sandwich read more

McAlister's Deli - Spud Chips and McAlister's Club Sandwich - Delis Near Me - Lexington, South Carolina

I ordered a Caesar salad today and this is how it came, the lettuce was soggy and brown. This place has really gone down hill the last couple of times I've eaten here . Won't be back! read more

McAlister's Deli - Ceaser salad - Delis Near Me - Lexington, South Carolina

My sandwich had wilted spring mix onq it, which I had to pick off of it, before eating. I WILL NOT be returning!

The food and processes at this location has greatly improved over the last two times we've placed to-go orders. During Covid and for the year after, it was horrid but I am happy to report that as of September 2022 things are turning around. The food was consistent on both of our recent orders. The rotelle dip hasn't returned to the old yummy tasty recipe but I'm hopeful still that it will. read more

I have been coming here for years and will never come here again. Waited more than one hour for a to go order. Servers were yelling at kitchen staff and were not kind to customers. Very disappointed. read more

The food and service are consistently good, I always forget it's in Lexington, the spuds are amazing!!

I have been coming to McAlisters since it opened but the service has continued to decline. Tonight did it for me. I called in an order for 2 potatoes and was told that it would be read in 20 minutes. I got there in 25 minutes and was told that it would be 15 to 20 more minutes so I waited. 30 minutes later they said that I could have a free dessert because of the wait and my order was ready. Upon checking my order they had only fixed 1 potato, I asked for my other potato and they said that it would take another 20 minutes! That's when I paid for the potato and left! They need to get someone in there that knows how to run the business! read more

The cashier called out my order by my name. I took it, opened the bag and every part of the order was wrong and stuff we would never order. Other than filling tea orders no one was there rushing her so why not look at the order. My name is Bell. The order she bagged was Yashica. What did the managet offer - refund. Why not delivery of the right order? Extremely poor and all sides. No wonder their ratings are so low. read more

Not sure why there isn't more 5 star ratings for this place. I've never had a bad experience and the food is always delicious. I've had carry out several times and dined in once. If you want a good cold sandwich and some yummy soup, visit McAlister's deli. I would choose McAlister's over many sandwich places in the area. read more

another great meal from mcalisters today! everything was perfect! food came out super fast & everyone was very nice :) read more

McAlister's Deli - croissant with ham, swiss, mayo, bacon, & lettuce & a cup of broccoli cheddar - Delis Near Me - Lexington, South Carolina

Love this Mcalister's Deli! Always get good service which is hard to find these days. Quick service and plenty of options!

Great food as always. We like going here in a pinch. Because all the family likes the options available.

Normally its very good, tonight just was a bad night for them. Ordered chef salad no tomatoes and there was some in my salad. Broccoli and cheddar soup tasted like color water. No flavor just water. French dip subs had no au jus dipping sauce and ordered pickel spears and there was none. Staff seemed like it was no big deal. Again normally its a great place but tonight not so good. read more

Great Customer service! the server was polite and helpful. The food is always good.

McAlister's is great when you eat inside but the minute you order a TO GO you better check everything before you get home because you will be disappointed! I've made the mistake the past two times not checking before I leave after verifying verbally of something extra but tonight will be the third time I've placed a to go order and asked for extra butter and sour cream for two baked potatoes which when I came in the girl said that she wasn't the one that prepared the bag and on the receipt it says extra so when I go to open the box I didn't get not one butter or sour cream and they didn't give me my daughters barbecue chips and I had to asked for a lemon with my sweet tea which I told the girl on the phone which is on the receipt l! it's like they don't even care anymore.....And you literally have to babysit your order and make sure you get what you paid for I would normally write five stars but due to customer service I will give them a 2.... read more

This place is absolutely terrible. Every time we order from here we always say it's the last. Well, after tonight, it is. The last four times we have ordered take away it has been wrong. Every. Single. Time. It's almost as if there isn't an effort to even get it right. We always have to check, then ask for what we ordered. The customer service here went from bad to worse. Here's a tip, find somewhere else to eat. read more

McAlister's has been around for awhile and one of the traditional' 'go to' places in Lexington. There is a large adjacent parking lot that services the commercial strip mall of which McAllisters is a part which is convenient but doesn't mean you'll always park close. Like most places McAlisters seems to suffer from lack of help and when we visited many tables were not cleaned and the restrooms needed attention. Those who were working were extremely pleasant and trying hard to please the many guests. Was nice to see the shift supervisor working many positions and greeting customers on arrival and apologizing for the wait when served. Truly a dedicated employee. Wait time to order was about 5 minutes and food arrived in around 10 minutes. To sum up, it was worth the wait. The French Dip was stuffed with meat and cheese and the sides were delicious. The au jus was flat, cold and unseasoned and essentially water with a bit of bouillon. However , a replacement was happily provided and the staff interested in our observations. The Southwest chicken salad was also delicious despite a tired avocado ingredient and red onions cut in too large chunks. The Italian sub was huge and packed with meat and cheese and worth the 15.00 price. McAlisters tea is legend and refills were cheerfully accommodated. Desserts are always great at McAlisters and the cookies and pie were terrific as usual. This is family friendly dining and an overall pleasant experience. We'll be back. read more

i ordered the 2 for 2 and it was great . chicken ceasar salad and chicken and dumplings soup . really good and it was hot too . A rare thing in restaraunts these days .The salad was excellent and flavorful . The hubs ordered a sandwich with au jus and it was good too . Yep will be back indeed and the service was good and friendly and their peach lemonade is to die for . read more

My family and I order to go from here pretty often and the food is always really good, but it seems like EVERY SINGLE TIME something is wrong. It's either my club is wrong, no pickle, no ranch, no fork. Like?? I don't understand. read more

Service was lackluster and barely audible. Chipotle chicken sandwich had 1 1/2 pieces of chicken. See pic. The tea was hot with barely any ice. The New Yorker was nice though. read more

McAlister's Deli - Only one and a half piece of chicken on the chipotle chicken sandwich - Delis Near Me - Lexington, South Carolina

Terrible... walked in and no one was in line. Three people behind the counter. Not one person acknowledged us in line to even say that someone will be with us in a moment. Waiting 3 minutes then left. Will not recommend this location to anyone. read more

I walked in with my boyfriend around 4pm so the place was pretty empty. We walked up to the counter and the employees looked at us but said nothing. We stood at the register for five minutes before we just decided to leave. Then they decided to speak and said "Have a good day". Never even offered to take our order. I love the food. Can't stand the service. read more

My husband and I used to be a very big fan of this McAlister's location. I'm not sure if management has changed over the past few months but the staff has. The restaurant appears to be run by children and while I don't necessary have a problem with that; this bunch acts their age. While placing our order (on multiple occasions) the customer service is lacking. No "thank yous" or even a smile. On this particular occasion I ordered a french dip sandwich with a side of potato salad and my husband ordered a chose two with a southwest turkey sandwich and a side savannah chop salad. We waited over 30 minutes for our food and when I got my french dip it was cold. The inside of the restaurant was dirty and I had to wipe down our table because it had food and crumbs left over from the customers who sat their before us. It's more disappointing to me to see the state of the restaurant because we used to not only get great food but also great service here. We will be sticking with the new West Columbia location for our future McAlister's visits. read more

McAlister's Deli - French dip and potato salad - Delis Near Me - Lexington, South Carolina

McAlister's is your typical deli style restaurant. You walk in and place your order at the counter. Orders are made to order. I had dinner here and there was no wait to place order, but probably had to wait 5-10 minutes for my dish to come out. Probably not a good place to go if you have a big party, as tables usually seat 4-6 people. They do have some outdoor seating (undercover) and fans as well for the summer months. I have to agree with the other two reviews regarding price. I paid just over $7.00 for a grilled chicken sandwich and could have done better at either a Subway or another sub shop for what I got. At least at this location, kids eat free on Mondays, Tuesdays, and Wednesdays. read more

Came in to pay for my pick up order and was waiting on the cashier to help me while she was just standing around giving me rude looks. Then after told my her manager to help me continued to stand and then take a personal call. I waited 10 minutes until another cashier was finished with a business call to pay for my food that was burnt and missing items. read more

Very slow service on a slow day. Ordered 2 sandwiches. Both incorrectly made. Probably last time ordering here.

Pricey for what you get. This was my first (and last) time eating here. Their "famous" tea tasted as though it had gone sour. I waited around for a new batch - same thing. I switched to lemonade and that had no sugar in it whatsoever. The orange cranberry club sandwich I had wasn't any better: the meat tasted slightly spoiled and the lettuce was wilted. Oh, and the AC didn't work...in the middle of June. On the plus side, the service is fantastic and it's a nice deli-style ambiance. I think, however, that when the urge strikes me for a sandwich, I'm headed to Subway. read more

This is probably my favorite place in town to grab a quick bite that I know will be tasty. Prices are pretty reasonable for the amount you get and the quality is superb. My only issue is the amount of salad dressing with their salads; I often have to go get another small container to have enough to finish the meal. They have the BEST tea and you can get an amazong cookie for a free dessert if you complete the survey on the receipt. I frequent here at least once every other week and will continue to come back! read more

So let's start with the fiasco of the day: I ordered a southwest salad extra dressing. Get home no chips and one little sad cup of balsamic salad dressing. Personally a southwest salad and balsamic are not a combo I can stomach. Call back, manager offers no type of solution, so my husband drives back to get chips and edible salad dressing. Last week ordered online and because they were out of sun chips, they didn't make anything. When we got home with that order they didn't have sour cream for my husbands potato, even though he asked when he was checking out. The time before that, I ordered via phone which apparently is a call center and they sent my order to Lexington Kentucky so it took about 30 minutes to have made. I work in the food industry, and realize things happen, but this many problems is not acceptable. read more