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    McAlister's Deli

    3.8 (8 reviews)
    Closed 10:30 am - 9:00 pm

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    Ask the Community - McAlister's Deli

    Ike's Love & Sandwiches

    Ike's Love & Sandwiches

    (210 reviews)

    $$

    I had a confusing experience today. When placing my order in store, of two sandwiches, I was asked…read moreto confirm if I wanted lettuce and tomato. I said yes, I want everything as is (included in the description) and to add jalapeños. I was told that sometimes they don't put this on the sandwich, it really depends. I confirmed again that I wanted lettuce and tomato plus jalapeños as I originally ordered. I thought it was strange on the "sometimes they don't put this on the sandwich" ? Well, I got home. There was no lettuce, no tomato and no jalapeños. My husband didn't eat his sandwich due to half of the sandwich being missing.

    I'm extremely disappointed with the Ike's location in Cedar Park. I signed up for their rewards…read moreprogram back in October and received an email for a free sandwich. Despite visiting the store three or four times and speaking with different managers, no one ever helped me redeem it. The free sandwich never showed up on my account, and I never got to use it. On my last visit, not only was I told the reward was expired (even though I never had a chance to use it), but I was also treated rudely by the manager. I ordered the Da Vinci sandwich with specific instructions: lettuce and tomato only, no Italian dressing, and no spicy ingredients. Instead, my sandwich was made loaded with jalapeños, pepperoncinis, and hot peppers hidden under the cheese-- totally opposite of what I asked for. It felt intentional and disrespectful. My dad was worried they would mess with our food and I said I'm not worried b/c I thought they would be more professional. I way underestimated the maturity of those workers. The sandwich was so spicy I couldn't even eat it. These are expensive sandwiches, and I expected better quality and service. This was honestly one of the worst customer service experiences I've ever had at a sandwich shop. I won't be returning to the Cedar Park location --if I ever return to Ike's I'll stick to the Round Rock or North Austin stores instead. Really disappointing experience from a brand I used to love.

    McAlister's Deli - sandwiches - Updated May 2026

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