Service is always amazing. Madison is steady and always kind and gracious. Great store

My coworker and I decided to go to Mcalister for lunch. It was very clean and well decorated. The place is perfect for families. Service is fast and courteous employees. Customer service was good. The food selections was great. My food was delicious. I had the rueben. I also had the cheesy spud with turkey added. That was amazing. read more

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I love Mcalisters! The food is always hot and feels super homemade not like fast food. I love during the fall because they have the witches tea which is so good and the lasagna soup! I do find there to always be a wait but nothing too crazy. The parking lot and drive thru is huge so you don't feel like you can't get a spot. read more

Theodora was a wonderful employee today. She took charge of an incorrect order and handled business. All staff we encountered were nothing short of amazing. Food was great for our large order!! Thank you, Thank you!! read more

We came in this place with one person in line. It took 10 minutes to be waited on. We made our order and were seated. The cook came out and told us that they didn't have what we ordered. When he asked what we wanted, we gave him a replacement order and he said that he couldn't do that, but that he could bring us macaroni and cheese. This place seriously needs a look at new management. It's a joke. Be sure if you come here you make sure you ask if they have it before you order it. Thanks and have a nice day. read more

I like this McAlister's. Food: Obviously, the menu is nearly the same as you would fine at any other, but they execute well. Whether Grilled Chicken Club Sandwich, Savannah Chopped Salad, or Black Angus Roast Beef Giant Spud (I'll echo the GIANT part), I like it all. Gluten-free options for Therese H. is a great thing, too. Staff: I've ordered from the app, and the order is always ready, correct, and on time. I've been there maybe a half-dozen times, and always get a friendly greeting as I open the door. Once, a staff member opened the door for me. Sure, you can give staff training about this sort of thing. But to execute consistently is impressive. Site: I like the seating area, and think they've made good use of their location in a relatively new business development, with a nicely shaded outdoor seating area protected from the elements. Thanks, McAlister's. read more

McAlister's Deli - Savannah Chopped Salad and Veggie Spud. - Delis Near Me - Edwardsville, Illinois

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The drive thru wait is just inexcusable. They seem to only want to bring out drive thru orders in batches. If you're ahead in line, even if your food is ready, you WILL wait until the car behind you has their order ready, too. It's a terrible system and we won't be going back read more

Delivery service was through a 3rd party-went wrong. Store Manager Bryce went the extra mile and made everything right and then some!!! Food was great!! Restaurant Customer Service was awesome!!! read more

McAlister's Deli - The Italian, Chips, and Tea - Delis Near Me - Edwardsville, Illinois

Staff change and it is not as friendly as it was. Not sure I'll renew my tea pass. Makes me sad!

Absolutely I would recommend mcalisters in effingham. The food was amazing along with the service.

I order a half sandwich, barbecue pork. Half way through eating it I came across a hair. I took it up to the cashier. She said I'm sorry and I said just wanted you guy's to know. She then took it back to the kitchen area where I watched 5 employees laugh about it. I waited and watched them inspect the piece of hair and laugh, Very disrespectful. If it wasn't for your customers you would not have a payroll. read more

I absolutely love McAlister's!!! I will advice not to go on a Saturday afternoon around lunch time. I went to the drive thru and it took 30 mins for me to get my food. I ordered a sweet tea and their Southwest chicken & avacodo salad. So delicious!!!! read more

McAlister's Deli - Delis Near Me - Edwardsville, Illinois

I normally try to stay away from chains when I review a business. This review is about a sandwich, not the establishment. There is a new sandwich on the menu that if they take it off, I will hesitate to go back. What I'm talking about is the crispy jalapeño turkey sandwich. Do you remember being a kid in the summer and putting chips on your bologna sandwich? Well this is the equivalent. OMG yall. The flavor. Texture. Volume of meat and did I mention flavor? Why are you still reading this. Run and get one. read more

McAlister's Deli - Crispy jalapeños turkey sandwich - Delis Near Me - Edwardsville, Illinois

McAllister's is always a good choice if you're in the mood for a sandwich. In particular, I'm a fan of their spuds: massive baked potatoes loaded up with good stuff. The portions are fairly large (especially the spuds) and everything comes out quickly. The menu is huge so there really is something for everyone, and so far I've enjoyed everything I've tried. Our location is always busy but there are plenty of tables and everything is kept clean. read more

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Had the Pecan Berry Salad it was amazing. Comes with grilled chicken and the dressing is so good. read more

Smh ‍ Ordered the giant spud which is really 2 spuds with the end cut off Unfortunately you only get 2 tiny pats of butter I like my potato swimming in butter and salt So.... read more

Been wanting to try this place for some time now and I left with pretty disappointed feelings. The food was over-priced and mediocre for almost forty dollars. I didn't feel like I was getting my money's worth from this establishment. I've had better Mac and cheese elsewhere. The sandwich I had was good, but my partner didn't like their food and only ate half of it. Said it was bland and disgusting. The only positive was the mixed berry lemonade was delicious and I love that they only have one size for drink options, so that was very generous. Don't think I'd give them a second try, but we'll see. read more

I am constantly on the lookout for a good Reuben sandwich. I had tried a McAllister's in St. Louis and was less than impressed. The McAllister's in Glen Carbon is a quite different experience. The service is good. The food was good too. I prefer the corned beef sliced a little thinner but that's just me. Check out the photo and you can judge for yourself. The Mac n cheese is a little thick for me but again, that's just my preference. Thick sliced or not, the corned beef was nice and tender. The ambiance is a cut above a fast food restaurant. I will certainly go back. read more

Really clean tasting Reuben, roast beef was not overly salty at all, and good helping of sauerkraut. Would not recommend the veggie wrap. It was just a wrap of raw veggies like cucumber and tomatoes and lettuce..some roasted bell peppers, and thousand island ish sauce. No extra preparation, no thought... Service is really fast and friendly! read more

McAlister's Deli - Roast beef Reuben w sauerkraut - Delis Near Me - Edwardsville, Illinois

Nothing like pulling up to a restaurant and then starting the order off with sorry we're gonna have at least a 20 minute wait when there's only two cars in line! What a joke! We go to this place a lot and the service is never good. It's always a huge hassle to get food from this place. super expensive. Lots of options in this town, can't afford to have a short staff or lazy staff for that matter. read more

Awesome sandwiches fresh salads and great customer service. This location totally rocks if in town or passing thru you gotta stop and try it. i usually get the New Yorker but with so many choices it hard just pick one. Definitely 5 stars all around. read more

This is the first and last time we will order a cheese pizza kids meal! We placed an online order for pickup, initially for mac n cheese but it was "unavailable". We arrived a little early and waited for my daughter's order to be made. At home, she opened the container with her "cheese pizza" and said "Mommy I don't want to eat this, it looks disgusting!" Pretty certain this is another menu item that should've been listed as "unavailable" online, because WTH is this?!?!? read more

McAlister's Deli - What we ordered and payed for (mozzarella cheese and marinara sauce in a deep dish pizza crust).............. - Delis Near Me - Edwardsville, Illinois

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Just had lunch here and why hasn't anyone told me about the fire-roasted veggie soup?! Wow...it is awesome! It has a very rich depth of flavor and lots of veggies! I'm already craving it again! I love finding something that's good for you and delicious! If you know me, you know I like my food screaming hot and this soup delivered. Great lunch all around. My turkey avocado was excellent as well and of course the tea hits the spot! At first I wasn't that impressed with McAlister's Deli. Now I realize I wasn't ordering the right stuff! That veggie soup will taste even better this winter when the snow is blowing! read more

McAllisters is always a treat. Food is hot, plentiful and flavorful. The Edwardsville location opened a couple of years ago. It's off the main drag so we sometimes forget to go there. Families enjoy McAllisters because of the games on hand. A family next to us had three teenage boys who were intent on beating the other at a brutal game of Connect Four. Hubby got club sandwich and bowl of chicken and dumplings soup. I typically order a spud (baked potato); on this visit I got the choose two with half spud and roasted veggie soup. Their whole spuds must be infected with vitamins - they're huge. I guess that's why they're called Giant spuds. McAllisters serves great food and their prices are great. Our bill was about $23 read more

McAlister's Deli - King club sandwich and chicken and dumplings soup - Delis Near Me - Edwardsville, Illinois

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Flavorful and fresh taste, though small portions and expensive. Service was slow, especially given the small number of customers. Over-all, it's a poor value and not somewhere to go if you're in a hurry. read more

You can't go wrong with any of their salads or sandwiches. Their sweet tea is justifiably famous for its addictive qualities. Today we had a southwest chicken salad and a "Rachel" (a Reuben with turkey instead of corned beef - giving your conscience the illusion that it's a healthy alternative). They were both very good. We also impulse-purchased a couple Cinnabon cookie sandwiches... cream cheese frosting between a pair of super-cinnamon-y snickerdoodles. read more

I really don't get the appeal of this place. The sandwiches and sides are average at best. Didn't seem like anything is super high-quality. They're OK I suppose but nothing that makes me say wow I've got to have (insert your own item) for lunch from this place again! read more

Overpriced for what you get. I won't be going back! $16 for a cup of soup and half a sandwich. Shameful!

I'd love to say that this place is great, but after 3 separate try's I think these issues are probably across the board. I've ordered their baked potato (pretty yummy), a few different sandwiches and a few different salads. The service is the main killer here. It's. So. Slow. You can call ahead and you get there and still have to wait. You can try the drive thru, but every time I've been stuck waiting for my order for 20+ minutes. For mediocre food the wait is just simply not worth it. read more

I like this restaurant I just think they are overpriced. They have good food and the restaurant is always clean, including the bathrooms and the staff are pleasant. They have a rewards program but it seems it takes a lot to get a reward. read more

I don't know about the rest, but this particular McAlister's is pretty great. I go sometimes before work Wednesday - Saturday (more often than I would like to admit) and it's like a well-oiled machine. Expect a 10 - 20 minute wait or longer, but hey, if you're paying for quality (fast) food, allot time in your schedule. McAlister's didn't create the cosmic law that good things take time to do well. Shoutout especially to Madison, Bryce, Nikiela, and Zed (Zeb? Forgive me, the last phoneme comes through kinda fuzzy over the intercom) for their exceptional service. Thank you for taking pride in your work. read more

Incredibly slow. Ordered over 45 minutes ago and still no food. Many people asking for refunds and leaving due to poor service. Plenty of workers to take orders, but food isn't coming out of the kitchen. read more

I have never been disappointed I have been through drive and ate in All menu items I have tried have been great Love soups salad and sandwiches and best sweet tea ever read more

It was so fresh and good. The portions are large so you get your money's worth. I ate here two days in a row.

Update 5-7-19. Still go regularly. This place has held up it's standards and still deserving of the 5stars. I like that it's great food served quickly. Like a sit down restaurant without the wait. Always fresh hot in the drive thru or inside. read more

Make sure you have a full tank of gas if you're in the drive through. 30 minutes and counting.....

The food is great. I always get the Savanah salad. The Fairview Heights location near my work let's me order 2 small salads of the same kind on pick 2. The Edwardsville location near my home will not let me order 2 of the same salads. They say I can order 2 different kinds on pick 2 and that's ok. But 2 of the same is "taking advantage of the system." I'll be calling corporate too, that makes no sense. read more

The Edwardsville Illinois McAllister's is always busy, but despite this, the workers stand around talking by the take out window instead of taking orders. There were 4 people standing there until 1 finally came to a cash register to start taking orders. Then another finally taking orders. This happened multiple times during our visit. There would be folks waiting to order for a few minutes before anyone turned around to help them. This was our 3rd visit where we witnessed it. Soup is always luke warm and never hot at any McAllister's I've visited. I gave 3 stars because despite soup not hot, the taste of the food is always great. read more

Got the cranberry club and immediately could tell the tomatoes weren't ripped. The fact that someone prepared this sandwich like this is beyond me!! read more

McAlister's Deli - Cranberry club with unriped tomato - Delis Near Me - Edwardsville, Illinois

I don't want to tell anyone this but this place is freaking AMAZING!! I have been wanting to try it and I was not disappointed. From the delicious food to the super nice workers I would suggest trying it. DELICIOUS read more