This place makes my wife happy. And I like to go places that make my wife happy. The chicken salad is very good. But not as good as seeing her smile. Gentlemen, take your "her" there. It'll pay dividends. read more

I tried the Sassy Scotty (chicken bacon ranch) and loved it! My mom tried the original, but felt like it was missing something. So many good side options- you really can't go wrong. Came with plenty of crackers to eat with our scoop. It feels much better than eating at a typical fast food restaurant read more

My new spot! Who knew there are so many varieties of chicken salad!! You can sample any of them for free. My favorite is the Kikkin Kay Lynne and I would have never picked it from the description! But once I tasted it ...SOLD. I got the croissant the first time which was good but I prefer the crackers. The soup was a little too thick for me and the cake was just ok. Love the chicken salad!!! read more

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I'm definitely not making chicken salad, so the Chicken Salad Chick it is! My favorite is the Fancy Nancy. I purchased fresh fruit and a piece of red velvet cake. Everything was delicious! Let's not forget about the best crackers ever! Customer service was great and the restaurant was clean. I enjoyed my time there but I couldn't wait to get home and eat! read more

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Such a great spot, among the hustle and bustle of O'Fallon, IL. With so many places around, I'd highly recommend stopping in and giving Chicken Salad Chick a try! The service is top notch - such friendly, patient customer service. Smiles from walk in to walk out -- loving it! I didn't the combo w/ the lemon basic chicken salad on white bread, with tomato and lettuce. A bowl of loaded baked potato soup and a sprite. It's such a minute detail but the option of adding lemon to my sprite really topped it all off for me. The sandwich was superb! The break fresh and soft & the chicken salad... my gosh, so yummy! The potato soup was good too; very creamy, flavorful and not salty. Plus, a free little cookie with each meal - yes, please! After I was finished eating, a nice young lady came over and offered to take my trash - very appreciated. This is such a clean place, the bathrooms pristine. I loved the signs on the doors! The beautiful colors throughout the restaurant just set the tone of happiness - bright, fun. Overall, an excellent experience. A+ on all fronts. Delicious food, friendly and accurate service, clean. Well done, Chicken Salad Chick! Just go and try all the things at this yummy restaurant! read more

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It was good, but not great. The "spiciest" chicken salad they have, Kickin' Kay Lynne", is NOT spicy. When I asked if I'd be able to add jalapeno's to my sandwich, I was told no. That just seems crazy, not to have anything to add to your sandwich. I was told that the chicken salad was made ahead of time, and that's that. It isn't as inexpensive as many fast food restaurants, but not waaay out of line. Ambiance is nicer than most fast food places. read more

Chicken Salad Chick - Bacon Cheddar Melt - Southern Near Me - O'Fallon, Illinois

The food and the customer service was awesome. The two ladies in the front were super friendly, and the restaurant was very clean. read more

Chicken Salad Chick - Southern Near Me - O'Fallon, Illinois

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Friendly staff, clean restaurant. Too much mayo for me. The sign inside says the owner knew everyone has their own idea of the perfect chicken salad, so she created a bunch of flavors and combos. Kudos to her for that and I imagine lots of people would really, really enjoy this place because there are so many variations. Grapes, no grapes, onions, no onions, nuts, no nuts, lots of stuff, and super plain. The chicken is shredded in all the variations I saw and tried. I didn't see any cubed chicken. The chicken salad is not drippy at all - not like the kind that comes from those big membership stores. But like she wrote, I have my own idea about chicken salad and I prefer it with hardly any mayo (like barely barely enough to bring it together) and tons of stuff. So, I'm not disappointed and I don't think this review should stop anyone from going. In fact, I think you *should* go if you like chicken salad. But if you prefer cubed chicken and barely-there mayo, it might not be what you want. read more

I decided to go inside the place this time. 2nd time in a week! Guess you could say I really enjoyed their classy Carol on the croissant. I decided to dine in this go round. I ordered the same sandwich, but paired it with a tomato bisque soup. Both were so good! The soup was just the right portion. They also allow you to sample their chicken salads. In case you're not sure what to try. Their service is fast and prompt! They have plenty of seating. You can fill up your own drink. I'd definitely recommend this place if you are adamant about chicken salad. It's located in ofallon Illinois. Surrounded by many other restaurants near the area. I went on a Friday evening. It wasn't too busy either. Just depends on timing. read more

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Wide and I stopped in here to check things out. Heard good things about it. I am a huge fan of chicken salad so this was right up my alley! Wife ordered the classic and I ordered the jalapeno. She was made because she liked mine better. She didn't order mine because she is always worried about the heat level. Overall, it was great experience. I rated this four stars because I would have liked more punch from the flavor. I understand they are going for the masses but I feel like restaurants are scared to put too much flavor in things. It was a good experience. I will be coming back. read more

I was disappointed in the fancy Nancy - they didn't bother to half the grapes. the whole grapes in that particular chicken salad really tainted the experience . read more

Delicious first visit in St Louis! I got the one with grapes and pecans. I can't wait to go back.

I really enjoy this for a change for lunch. The soups are delicious. I recently tried the broccoli cheese soup and the cheese was stringing from my spoon to my mouth! They have baked potato soup and a chicken poblano. I think it does change with the season. The chicken salad can be ordered as a scoop or a sandwich and there are a ton of different ways you can order it. I've tried several and they are very good. I really enjoy the fancy Nancy which has apples and green grapes. I honestly could come here for just the poppy seed salad dressing! I love, love it! It's like French dressing with poppy seeds. It's so good! I wish they would bottle it and sell it!! The teas are really good. They are brewed, not fountain and they usually have a flavored one. The one today was watermelon. Yum! I even added lemon to my concoction of sweet tea and watermelon tea! It is decorated really cute and the ambiance is better than your average fast food. It's homey feeling. The service in my experience has been informative when ordering, friendly and once seated we have always been served quickly. If you think this is just for ladies, there is always men in there. The cookies is how I get my husband there! There are so good and delicious. Served with every meal. Clean bathrooms. I like this place a lot! read more

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Went by there to get my BOGO promotion for Mother's Day but it turned out to be a NOGO. They ran out of chicken. They should have planned better. Do better CSC. read more

I fully intended to give two or three stars due to missing items from my sandwich, BUT it was all in a container so as to not get the bread soggy. I did ask for an extra pickle and paid $.25 and there was no mustard on the sandwich like it was supposed to have so those are my only complaints lol. I will definitely be back again to try something else. I'm glad I ordered it online because the line was long with one register open. Side of pasta salad as well. Even got a free small cookie too so that was a nice surprise. read more

Chicken Salad Chick - Turkey club - Southern Near Me - O'Fallon, Illinois

This is a small gem of a place. The food is always fresh and delicious! The staff are very helpful and knowledgeable. Besides sitting down inside to eat, you can take chicken salad home. There is a cooler when you walk in front by registers. The menu is up to where everyone can read it. It is always clean! The soups are amazing! My favorite is the chicken tortilla. They give you a number after you order, and they bring your food out to you. You can self serve drinks at the fountain machine. They also have sweet and unsweetened tea. The parking is out front of building and it does NOT have a drive through. The store next door has the drive through. read more

I had the chick Salad trio. I got the maui salad, cranberry salad and the ranch salad. It was good. The service maybe ok. The restaurant was clean. The cookies were great, read more

First time trying this place and really loved the nicer and quieter setting. Very friendly staff and great service all the way. Tried the Barbie Q version of the Chicken Salad BLT and that was awesome! The loaded potato soup was very filling on this child morning day as well. Thanks for the great lunch break today. read more

Chicken Salad Chick - Another satisfied customer! - Southern Near Me - O'Fallon, Illinois

Chicken salad and sides are great but the white bread is too processed/artificial and the white "toast" isn't even toasted on-site. Somehow it appears as if they create a color and texture they actually think will fool people into thinking it's actually toasted per order in the conventional sense. It's like they take the tasteless 3-D printed crap bread and mist one side with water then iron it. It's still soft. Toast isn't soft. This bogus excuse for toast is enough to dock an otherwise 5-star review two stars. Definitely stick with croissant or no bread at all. read more

It's good. Super predictable. Seems like protein portion sizes are getting a little smaller and today the croissant was pretty dry. Still tasty. My favorite is the broccoli salad. Fruit side is also always fresh. Order taker today was just plain rude. We all have bad days but if you're going to work in customer service, sometimes you gotta grab a straw and suck it up. Bathroom was clean. read more

Have ordered their platters for events over the years but never the catering sizes of their sides. On their website it states it serves 10-12 people and for 22$ per container I expected it to actually serve that amount. We purchased 2 containers of the broccoli salad and 2 containers of pasta salad adding up to 88$ worth of food of which we were expecting to easily serve 20 people for our event. These sizes barely fed 5 people each comfortably. The food was good but it definitely did not go very far for the price. So if you are doing a catering order I would definitely double what you think you would need. read more

Chicken Salad Chick - Their "large" catering size container that feeds 10-12 people. - Southern Near Me - O'Fallon, Illinois

Welcoming environment, Delicious food ! Highly recommend this restaurant! I had the original chicken salad and egg salad with a side of broccoli salad which were all amazing! read more

When I walked in, I was excited to try this place (for the first time too, I might add). I'm a gigantic fan of chicken salad. Full stop. I mean, who isn't? The place is clean and well-lit. The helpful gal behind the counter helped steer me in the right direction with what I might (or might not) like. While the tasty lemon-basil chicken salad certainly got my attention, the oh-so bland and unappealing artichoke/chicken soup did not. So, like any good consumer who was starving, I went back up to the front to swap out the soup for another side. Ouch. My mistake. Bless their chicken-loving hearts. You would have thought a simple request like that would have been easily accommodated. Instead, I got a zippy, "We'll swap it out this one time, but typically we don't do that" response from another attendant behind the counter. Yes, they delivered a broccoli salad to my table, but it wasn't without making me feel like I had somehow imposed on their company policy. (I even asked the manager on duty about it. She steadfastly stuck by her original "it's not our fault if you don't like it" story. ) Alas, my first (and likely last) experience at Chicken Salad Chick was tainted by a simple request. (Mind you, that cup of broccoli salad probably cost them less than 25 cents.) Plus, you know the soup must have been blah if I made a concerted effort to haul my ass back to the counter and swap it out. In a word, meh. read more

It's a good chain. I love chicken salad, so it's a nice change up from your typical fast food or evens subs. Service has always been good. And the cookies.. SO good. read more

I appreciate the variety of chicken salad, but didn't find one I loved. They all tasted quite salty to me, and were somewhat over priced for the quantity. Happy to see local restaurants joining the area! May need to give this place a second chance, and try something different! read more

This place is great! The chicken salad is delicious! They have so many varieties!!! You also get a small cookie with your email. Just enough to satisfy that after dinner craving. read more

Had never heard of this place and decided to check them out. Super fast for three of us at lunch. Tasty sandwiches and soup.

Hello everyone I came in yesterday I was surprised by the restaurant how it looked very nice I missed the family event Monday and Tuesday everyone seemed very nice I saw a girl i worked with at Krabi kingz in O'Fallon il I guess next time I'll have some lunch but it was very nice all clean bathrooms but I noticed no outside dinning and no bike racks for bikes well there's always summer they will have all that well anyway every thing was very nice. Ill be back congratulations best wishes read more

Just delicious! I ran here to get some food while my daughter was in labor. Great staff and delicious food.

While I have only been here once, I loved the food and the ease of online ordering and pickup. The restaurant was clean, my order was well packaged and I was able to get in and out quickly. I had ordered enough to last a few days and the croissants stayed fresh the entire time (I did rewrap them with provided cellophane after each use). I will definitely be coming back. read more

The hubby and I got the classic and the fruity one with pineapple (spicing in the names now ) but they were both delicious and it was nice being able to pick up the packs of chicken salad at the front counter to take home. read more

It's chicken salad. I mean what is there to hate on? If you're expecting other things chicken, then you'll be disappointed. It's a nice break from your typical fast-food joint and the staff are always friendly. And if you don't want to sit in a dining room full of "mature" ladies, then just take it to go and scarf that chickeny-salad goodness down in your car (cuz it's hard to wait). read more

I liked the jalapeno chicken salad. The fruit salad was very good. All the fruit was fresh and had a good and varied selection. The staff was friendly and helpful. read more

Don't get me wrong. Their chicken salad is absolutely delicious! But not $12 delicious. The first time I went I was a little surprised how much everything was. I went ahead and bought some out of curiosity. Then I had a BOGO on the large salad. I asked my husband to guess how much one of the tubs cost. He guessed $6. Nope! $12. So the BOGO made it worth it I guess. read more

It's food fast, without FEELING like fast food! New restaurant alert! Chicken Salad Chick opened in O'Fallon a few weeks ago! We stopped in early (10:15 am!) to check it out! First impression, the decor feels very homey when you walk in. It's a comfy feel. You then follow the flowers on the floor (which we thought were chicken feet at first, missed opportunity there lol) to order. They have 12 FLAVORS of chicken salad, check the pics! We THOUGHT chicken salad came in one flavor: church picnic leftovers. WE WERE WRONG. We went with a sweet, traditional- ish version, FANCY NANCY. We got it on the SIDE as a scoop and ordered a Turkey Club and a soup as well. WE ARE FANS! As someone who ONLY ate chicken salad before when forced (and used potato chips to deliver said chicken salad to mouth), this place is DELICIOUS! We can't wait to try the other 11 flavors! FULL DISCLOSURE: We were not huge fans of chicken salad (sorry, mom) prior to this restaurant. Maybe we also need to try MORE chicken salad!?!?! read more

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I'm surprised I've become such a big fan of this place! AND they have other selections aside from chicken salad ;)

As most of the negative reviews state I was shocked by the price of a chicken salad sandwich on a croissant costing $12. There was barely enough chicken on there to put on 4 crackers and 2 tiny slices of tomato? No thanks. I got the chicken salad with lemon and basil and though it had a good flavor it just wasn't worth the money. Took the app off my phone, won't be going back. read more

Went in to try for the first time. The cashier was way less than enthused to be at work. I asked about any favorites or what I should try first. She pointed at the menu. So I ordered the salad with the lemon basil salad. Cost me $12 for a small scoop of really nasty bland gooey chicken salad on a small amount of lettuce and written tomatoes. I would have returned the food but we were running late and didn't have time. Do not waste your money like I did. read more

The food here always tastes good. The variety of chicken salad, sides, and soup allows for various combinations of meals. They even let you test taste. The service is excellent and efficient. If you haven't tried the food here, you are missing out. read more

I really wanted to like the food more than I did, because I like the idea of it and the decor in the location was gorgeous. But the chicken salad wasn't great, was a little on the dry side, and the chicken was pulverized. It was almost a paste instead of small chunks of chicken mixed with other stuff. The Mac and cheese, also, was disappointing. It tasted chalky, and not at all like cheese. It was like chalky Kraft mac. Finally, the cookie that other reviews raved about was like the sugar cookies they sell in packs at grocery stores like Walmart, with the thick, dry icing and sprinkles - but also chalky and crumbly. I REALLY wanted to like this, but the flavors and textures just weren't enough to float the business on something that's traditionally more of a side or afterthought when you didn't plan an actual lunch. It may be someone else's cup of tea though! Everyone was friendly, and their service was pleasant. The menu names were creative too. read more