I decided to try something different and heathy for a change, while working in Cleburne. I ordered online for a pickup at McAlister's. McAlister's has several salads to choose from, and I went with the Southwest Chicken Avocado salad. Also tried the bowl of chili. The salad was fresh and the bowl of chili was hot and good as well. The order was ready on time, and they made sure to include plastic ware, straw, napkins, and checked off every item on my receipt. I am glad they take the time to review the pickup orders before you leave. I picked up inside the restaurant and it was busy at 6:00 pm. The restaurant was very clean and the front counter staff were nice and helpful. read more

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The food was great, but unfortunately, a worker had her three children there as she worked. The three kids sat in the back, listening to their devices full blast and kept taking cookies from the front. It was not a quiet or peaceful lunch. I shouldn't have to listen to the store music AND 2 devices playing two different movies at once. read more

I liked this place until today. I placed an order for delivery and accidentally hit the wrong address number . When I called to correct the address the idiot who answer the phone literally and without hesitation said that there is nothing they can do . Delivery is advertised on their own website so if you advertise it as being part of your service. All I needed to do was hand one number to get it delivered to the right address when I asked to speak to the manager on duty , Chantel the head dumbass in charge began mocking me while I was explaining to her that I just needed to correct the address change she than replied " well sir it's actually your fault that you put in the wrong address than I told to to cancel the order and she said yes that's what I was gonna do anyway so guess what McAlister for the rest of my life I will never eat at your crappy establishment again your stupid manager and her holier than thou attitude and her adolescent attitude towards a paying customer has lost you a customer for life and now anytime we go out to eat mcalister will always be a don't mention that crappy establishment. Chantel even said she was gonna let her general manager know like I was the one at work and not her what an idiot to thinks it's ok to crap on the customer. And the owner of that establishment should be extremely proud of Chantel and how she thought it was ok to put me in my place. That's fine when I talk to the general manager than to corporate about CHANTEL and how great her customer service isn't . I'm sure they will appreciate her even more. She sucks and this place suck for having a manager so shitty and they still tried to deliver to the wrong address. Know I would even trust that they would do something to my food with people like that working for you I will never trust that my food will never be tampered with . read more

It was very good. Y'all should go try very very good. The food is amazing. It's so good. The service was amazing. Ambience was good read more

McAlister's Deli - It was good - Delis Near Me - Cleburne, Texas

This location is a joke. A spoonful of potatos and runny water isnthe Country potato soop? Theft and a disgrace is what it is. Should be closed if this what yall serve people regularly. read more

McAlister's Deli - ALL THE POTATOES IN MY SOUP. LIQUID STRAINED SO YOU CAN SEE HOW Y'ALL RIP PEOPLE OFF!!! - Delis Near Me - Cleburne, Texas

Ordered food to go and they forgot half of our order and didn't provide straws or utensils!

I'm only giving this place 3 because the employees were nice . I ordered a French dip and my friend ordered the blt and the sandwiches weee so small and the fact that it cost for 2 people 27.65. The French dip in the past was big and they would cut it in half but this time it was like only getting half of a half .I won't be back !! Wake up people, I know prices have gone up but keep the food like it use to be . read more

Quick and friendly service provided by Falisha! Awesome customer service skills, clean restaurant and food is always GREAT!

Drive thru is only to pickup phone in or internet orders. Strange, I thought... Called phone number, ordered and pulled around to pickup window. After I gave person my money I was able to find correct change. That upset her. Food was average at best... read more

This location has some decent food, staff is usually friendly, it always seems to be clean and taken care of. The broccoli cheddar soup is a favorite of my wife's. I go back and forth between the King Club and the Max Spud. The sandwich is alway good. The Max Spud I always add a bowl of chili to and put some on the spud as I eat it. good stuff. read more

McAlister's Deli - Delis Near Me - Cleburne, Texas

8:55 p.m. I attempted to place an order. The order is rejected. I know it's 5 minutes til...but they say they are open until 9:00 p.m. Well, I guess they just need to be honest and have the closing hour at 8:30 p.m. or whenever before 9:00 p.m. Very, very, very frustrating. I hear that Fireside Subs is coming to town, and there is always Subway. I will look at other options now... read more

I had the Ruben which awesome. Perfect amount of corned beef and sour kraut. Good service and nice clean restaurant.

Worst McAlisters in the metroplex...hands down. Slowest, inefficient, and just a waste of your hard earned money. If you want to come here to sit and wait forever even though there is no line. Or, preorder your food for pickup (At the time they give you) to show up and it still not be ready for another 15 mins. Just so disappointing. Got home...I was missing food AND had someone else's food...so that's 2 of us with wrong orders. So frustrating. read more

My daughter went and picked up lunch and brought it home. Only half the order was there. I called and told them I would come back for the rest. When I got there, the manager came and spoke to me. Made everything right and apologized. That means a lot. Food was so good. And staff was friendly. read more

Have tried several of their sandwiches and haven't been disappointed yet. Their sweet tea is above expectation. Service is great.

Great food! The tea pass is a good deal if you like to get tea every day. The staff were fast and efficient. Good service overall.

I've tried them for the last time. Everytime they mess up my order. This time I called, manager said would remake order and deliver but they never showed up. No call - nothing. Terrible management. Subway much better and cost less. read more

I just went through the pickup window to pick up our lunch, and when I get home, I see that my southwest chicken salad doesn't have any chicken :( obviously not happy about that. Maybe I need to find a new lunch spot read more

McAlister's Deli - Southwest chicken salad..... with no chicken - Delis Near Me - Cleburne, Texas

The bread on my husbands ham and cheese melt was soggy, they forgot the spicy mustard, and the spring mix he asked to be added was extremely wilted. We absolutely love McAlisters but he was super disappointed with his meal today! read more

MacAlisters was good. The steak sub was small but great flavor. I think they should put more chicken on the loaded chicken potato! But still great food and service was nice. read more

Very good sandwich. I had a New York Yankee and a Reuben. Definitely be back! The food was prepared perfectly!

Nothing has aju sauce. Potatoe has it "baked in" beef dip doesn't come with sauce.. at least this one didn't. Sandwich has a tiny amount of meat! You can get more meat from a dollar menus item anywhere else! read more

McAlister's Deli - 10$ beef dip with no sauce and little meet! - Delis Near Me - Cleburne, Texas

Hate when people get in line too early before their order is ready and the restaurant doesn't have them move out of the way. Sat in line for 10 minutes waiting and potatoes were cold when we finally got our order. Every time we come here it's always something but we keep trying. Eventually it'll be the last straw. read more

I ordered our food ahead of time and it was ready when we picked up. The food was so good and can't wait to go back.

When this McAlister's Deli opened in Cleburne, it was packed, and the normal startup bugs were evident. The managers were on top of it and worked thru all the issues. The current issue is the cooks are not reading the tickets correctly. I have ordered the Garden Salad with a scoop of Chicken Salad the last 3 times there, what I received was a Garden Salad with a few chicken slices on top. C'mon man, take some pride in what you prepare for your customers. read more

I've been to a few McAlister's, and the Cleburne location is by far my favorite! Every time I go to this McAlister's the staff is super friendly and happy. We frequent here because I can't get enough of their jalapeño crunch sandwich. I've only had one error in the dozen or so visits, and when it happened, they happily corrected it and were apologetic about the inconvenience. I doubt I'll ever get tired of this place and I really hope they hang around! There are several places that have closed because of covid and I just really hope they aren't affected in that way. If I just had to pick a complaint, it'd be that they add too much ice in their drinks. I usually try and let them know beforehand, and it's no big deal. read more

Great service and fresh and delicious food! My husband is vegetarian so we were glad to find this place while visiting from Dallas the Dinosaur Valley State Park. They had some good solid vegetarian options (besides just your usual salads). He had the veggie sandwich which was yummy with multicolor cooked peppers. Since he is vegan he replaced the mayo with olive oil vinaigrette. And I got their garden fresh turkey and potato soup, so good! Didn't know they are a chain in DFW so will make them a regular go to place once we head back! read more

I ordered online, meal was to be done within 30 minutes or so...cool no big deal. Get there a few minutes early was told my order wasn't ready, again no big deal. They tell me they're waiting on a SALAD. Fifteen minutes go. Y, someone checks on my order AGAIN I'm told "just waiting on your half salad"... I placed my order roughly 30 min prior. WHY does it take 45 minutes to make a salad??? Got home go to get my kids meals, overpriced uncrustable, fruit cup, and a cookie. all that was there was the over priced uncrustable. of course the drink were right. So I paid around ten bucks for a 2 defrosted half PBJ sandwiches and 2 juice boxes. Then I called because while I'm generally not a Karen I'm *pissed*. I called to speak with a manager, not to get money back but so they are aware they need to tighten their ship and not just be chilling in the dining room chatting with other management. If y'all need to go over business take it to your office, it looks unprofessional and like neither of you give a rats behind about what's happening in your store. When I expressed my frustration she was professional and of course gave the whole empty "I'm so sorry" smoke up the butt line that she gets paid to do. Then I said that had someone just told me it would be a minute on my salads, that a whole new fresh batch had to be made I wouldn't have been *pissed* that's when I was told she wouldn't help me if I continued to cuss at her. I don't personally feel saying I was pissed was cussing her but if thats how she felt, I get it. That was my secon and LAST time to that location. Front staff is very sweet obviously kitchen staff is lacking as the first time I went it took 30-45 minutes to get a half salad and a sandwich as well. Both time management was just sitting in the dining area doing computer work not minding patrons or staff. The food is typical McAlister's, the front staff is awesome but waiting 45 min for your food when there's only a couple of people in the store is ridiculous. Management could be more involved with their employees and customers or be unseen if they're not. read more

The food is good when you can get it. There's been something wrong with our order the last few times. Once it was no sides with our sandwiches. Another time my husband got the Chipotle chicken giant spud, except it was on a mini spud. My sandwich was supposed to be no tomatoes, no onions. That last one was a minor detail and I solved it by removing them. Service used to be very good! Today was the final straw that brought me here. I always order on the app. I ordered for a co-worker and I in plenty of time for her to drive to Cleburne to pick it up. The order was to be ready at 1:45. When my co-worker arrived she was told they were out of the 9 grain bread, so what would I like my sandwich on? I opted for the wheat wrap. Very upset that she would now have to wait. I'm cool with them not having the bread, that's not the problem. If they can text and email me that my order has been received, they could also notify of a shortage. My friend was asked to drive around, which she did several times. The order was finally ready at 2:25. read more

Did have a little unpleasant occurrence at this restaurant. But the owner reached out to me and she is so professional and humble, you don't find that often in business owners especially. We do love this place and the food. We will be returning soon. I 100% recommend dining here. Thank you for taking the time to fix the stinky situation. read more

Outstanding. We ordered through door dash and got the order in a timely manner. The sandwiches were really good. So was the soup. This town has needed a good sandwich shope for some time. (Subway just isn't cutting it...) If you can maintain quality standards you should do well. I will definitely be back. Thanks! read more

Loved my visit to McAlister's! been going occasionally when I get enough money to spend. Recently I was helped by a really sweet worker who suggested the Savannah Chopped Salad when I wanted to try something new. Jillian i believe was her name. But all around great staff and great service. The restaurant was also kept to high standards of cleanliness. I will definitely be ordering the savannah again! read more

enjoyed the food, but signed up on their app and first time the reciept was so dim that it would not read. cashier said that they couldn't print another one. the second time she didn give me a receipt and told me that it would come with my food, it didn't. I ask the server and he said that I needed to get it when I paid. don't think I will be back. read more