Incredible one on one customer service. Pleasant and professional staff! A wonderful alternative to…read morethe big box guys.

talked to a pharmacist just around 2:16 -2:18 pm est whom I inquired a patient's refill, without…read moreeven asking for specific details due to HIPAA compliance. She hung up on me before I could even explain as to why I have to inquire about. We have phone etiquette in place but I'm not so sure if everyone knows it or just too entitled to throw an attitude at a simple inquiry.

My prescription was sent in and I received a phone call right away asking if I wanted to pay for it…read moreover the phone and would I like it delivered. It has been almost three weeks. When I called after two weeks I was told that it was almost done. Now I sit on hold for over 15 minutes on hold to be told they need my credit card again because the label was shredded and never filled. Very poor customer service.

A true family feel and terrific service, awaits you here at Brighton Eggert Pharmacy. They get to…read moreknow you and yet have all the modern tech helpers for you. Texts, Personal phone calls, Website, recorded calls letting you know your meds are ready. They have a post office, Fax, Copy and all types of necessary items usually found in a drug store. They have a gift for every occasion as well as CBD and compounding for specialized needs. I drive from East Amherst to go there. It's an old-fashioned neighborhood Drug Store.

I have never heard the word compounding in a medical sense. But Pine Pharmacy is well known for…read morethis certain technique. I find this practice to be a great idea. Finally, you can get prescriptions that are catered exactly to your needs. PP also has plenty of vitamins, supplements, and even CBD items as well. There's even a little area for skin care products.

I have had medications compounded at Pine for multiple pets. I really liked the option to have the…read moremedication mailed to my home- so convenient and easy. The meds always arrived quickly, and the staff has always been friendly and knowledgeable. I would highly recommend Pine Pharmacy.

I needed photos for a visa. The application requires a very white background in the photo when…read moreuploading to the online form. I went to this Walgreens photo center, got my photo taken. He set it to the whitest background but on the print it still was not white enough. Since they give digital photos, I figured I could probably do something with it. The digital photo didn't come, so I scanned the print and try to upload, and it worked the first time! I was so happy! The digital photo came about 3 days later. I think it is worth the price.

Incredible customer service. And when I say incredible I mean INCREDIBLE. Yes that was 3 times!!!…read more Employees were quick to help me for what I need at all times even when they're busy. The pharmacy was also a great experience, my scrips came out with no problems. I've been to many walgreens all across Buffalo and I recommend this one the most. BY FAR, the best Walgreens i've ever been to.

Out like this Walgreens my only issue is finding things that I've seen at walgreens.com. I'll call…read morethe store to ensure they have it before I trusted myself all the way down there just to find the never had it in stock or the haven't had it in a while. That's annoying. The wait for prescriptions at this location is insane. I had to come back the next morning and still had to wait. Lucky me because people started to roll in and it was not even8 o'clock. It's typically well stocked and a clean store and the customer service is fine. No complaints the wait is just crazy.

This pharmacy was understaffed prior to rite aid closing and now it's just barely functional. Even…read morebeforehand the staff was rude and the pharmacists filled prescriptions when *they* wanted and not when they were do. If there are 31 days in a month and they fill your prescription on the 15th well...you're SOL. They literally shrug when you point that out. I thought that going to the pharmacy was an experience that everyone hated and that all pharmacy employees acted like you were a burden until I switched and realized that it's just this place. Yes, it's open 24 hours which sounds convenient but don't fall for it. It's not worth it.

We had a need for a needle and thread. My BIL said he thought Walgreens might have a small kit…read more As soon as I walked in, I stepped up to the counter for staff assistance. Staff did not know and called on his intercom. The answer was yes and he sent me to the aisle. I found a few different kits that would be successful. I bought one and was on my way. Parking lot outside. The kit worked out fine. Ten needles are already threaded with various colors.

This review is for the Pharmacy specifically, and for the Walgreens app…read more This pharmacy used to be open 24/7, which was a dream for anyone who works odd hours. I happen to work overnights, and ever since the Covid Era this pharmacy has had limited hours and staff. I used to be able to pick up my prescriptions before or after work - but not anymore. Now, they're closed when I wake up for work and they don't open until three hours after I get out of work. Because I am an adult with a life and other obligations: it is difficult for me to get to Walgreens to pick up my prescription at the very moment it is ready. I recently went into the pharmacy to pick up a script that the app said was ready and - they had cancelled it because I 'did not pick it up in time.' This is not the first time that this has happened to me. I promise I am not lazy, it is just impossible for me to get there the same day. If I have to wait a couple of days - screw me, I guess, because then the prescription has been cancelled and I have to wait 45+ minutes in the store for them to fill it again. On my most-recent trip, the cashier was...and I'm sorry to say this, but I didn't get her name...a hood-rat looking young woman. She had a bad dye job, too-dark makeup, and a nasty attitude. I'd ask her a question ('How long after a prescription is ready do you cancel if it it isn't picked up?') and she'd respond with rolled eyes and an unrelated question ('Did you wanna wait for it or nah?') She mumbled a lot, too: not just to herself but also while speaking to me. She was barely audible, except when I said: 'No, don't bother filling it, I'm not waiting,' and I turned to walk away. Then is when she SCREAMED: 'Well that was rude!!!' Oh, I was rude? For expecting to pick up my prescription that the app said was ready & waiting to be picked up? Alright, then. I filed a complaint about her on the Walgreens site. I moved my prescriptions elsewhere. This pharmacy is a joke. The app is annoying. You can either enable or disable notifications. If you don't enable notifications then you aren't notified when your prescriptions are ready. And a lot of times, you'll get a 'Your prescription is processing' notification, then a 'Your prescription is ready' notification immediately followed by a 'Your prescription is delayed' notification - and then no further notifications, so you have no idea whether your prescription is ready or or not unless you call the pharmacy. I've called the pharmacy - the typical wait time to speak to a live human (not even a pharmacist - just a cashier) is one hour. And If you do enable notifications then you will be notified when your prescriptions are ready BUT you'll also get notifications for when sunscreen is on sale, or what Memorial Day groceries deals are happening, and MORE notifications for every other item that is on sale.

This Rite Aid is the bees knees because its open 24/7 even on holidays. It's great for a late…read morenight beer run! Pharmacists (notably the drive-thru) and staff are always kind and work fast. Heavily stocked with items beyond the usual pharmaceuticals.

If you want your prescription filled no sooner than 4 hours after sending it over then this…read morelocation is for you! Staff is polite and helpful but sure seems like they take their sweet time. Ive been using this location for years and every single time I'm told to come back later or that it'll be ready in 20 minutes despite waiting several hours already. Overall good location but be prepared to wait

Words can't describe how great this pharmacy is. Always professional first rate customer service…read more They go above and beyond every encounter. Old school approach, although pharmacists are all highly advanced and knowledgeable. Family run God Bless them for competing with the big ones.

I live just a block away and have only been in here a few times, but it's a very nice little…read morepharmacy that's pretty similar to a Rite Aid in the sense that it has a lot of home decor. They actually have a lot of great gift items, greeting cards, and medical supplies. The staff have always been super friendly and helpful any of the few times I have been in there.

I come here for all my prescriptions and I never had an issue. I also like coming here to take…read moreadvantage of some of their sale items. For me this store is perfect for my candy fix.

Pharmacy still going strong, Still got great Service at the Pharmacy, needed prio auth and the…read morePharmacist was able to move things along with help from my Dr. Office.

Worst shoppers drug mart ever!!! They suddenly stopped accepting printable coupons. Boutique lady…read morewas extremely rude about it as well.. I have been coming to this location for two years without any issues using coupons and now all of a sudden they refuse to take printable coupons. Tried to buy 10 toothbrushes with a coupon for each product and was told that i could only use one for all! I will never return due to bad customer service and lack of knowledge.