For over two decades, I've been a loyal patron of EagleCrest Automotive, and I hold Coop and his…read moreteam in high regard. Lori, who works in the front office, is consistently helpful and kind. Throughout the years, Coop has always demonstrated fairness in our vehicle maintenance dealings, often going above and beyond by not charging us for minor issues on multiple occasions. Finding a reliable and trustworthy mechanic is essential, and my experience has taught me that being fair, reasonable, and kind in your interactions with them leads to a mutually beneficial long-term relationship. --Dan

We have always appreciated the service from Coop and the team. They do good work.read more

Avoid this place at all costs. These people who work here have no idea what is going on. They are…read moreunprofessional and do terrible work.

This place has horrible service! Advise to anyone don't come here for tires. They rip you off!!read more

Stopped in for vehicle inspection & was told it'd be apx. 1.5 hours. Came back in that time, & was…read moretold it'd be ANOTHER 1.5 hours! They SHOULD have told us to WAIT! But after sitting here for a while & listening to them 'work' I'd NEVER trust them to do ANY WORK on our car! Go ANYWHERE ELSE! We will!

We would like to thank Wesley. He went above and beyond!! He stayed with us through the whole…read moreprocess. Michelle and Chris

When I first brought my car in for an oil leak, I was told it was only the oil pan gasket. So I had…read morethat replaced, but the leak continued and even got a little worse. I brought it back in, and at that point I was given a long list of additional items that needed to be replaced. I ended up paying $2,020.46 for the engine oil pan gasket, passenger-side valve cover gasket, and driver-side valve cover. Even after all that work, the car still leaked, and I was then told I also needed to replace the rear main seal ($941.52) and cam plug seal ($396.27). On top of that, there was an oil stain left on my seat. I had to bring the car back again to have it shampooed, and afterward my vehicle had an "old gym sock" smell that lingered. Unfortunately not a great experience. I would NOT recommend this place.

My Tesla had a bad auxiliary battery. They said they could fix it. $800 and a week later, they…read moresaid they could not fix it. I had it towed to KC and Tesla fixed it under warranty for nothing. When I questioned them as to why, Will in service advised me that they are not authorized to fix anything under warranty. When I questioned him about why I had to pay $796.74 when they accomplished nothing, he replied that they had diagnosed the problem and spent time on it. PURE BS. DON'T TRUST THEM.

on a friday afternoon at 3:30pm in jackson, tn. a small bushing on my alignment machine stripped…read moreout causing my alignment machine to be useless. we could not get it locally for 3 days and i already had multiple jobs lined up that required alignments! i googled the part i needed and equipment city showed to have it in stock. i called and talked to john who was extremely helpful and directed me to the correct part (i gave him the part number for the bushing for the opposite side). he was able to ship the part from nixa, mo to jackson, tn overnight through ups and i got the part saturday morning at 9:30am. ups had already made their pick up for the day so they had to physically drive it to the ups store to get it shipped. i was able to complete all the work i had promised out because these guys went above and beyond to help a stranger on the phone. all of this for a $7.00 bushing. well done guys. michael ragan old hickory car care in jackson, tn

From the owner: Automotive Lift Installation & Repair Tire Changer…read moreEquipment, Installation & Repair Wheel Balancer Equipment, Installation & Repair Robinair AC Machine Maintenance & Repair Annual Lift Inspections Equipment Training Tool Repair

Brought my car in to replace rear two tires. after an hour of waiting I went to the front desk to…read moreask for an eta. I was told there was problems with my engine and they recommended that I spend another $400 to have it fixed. I declined and they said it would be a few more minutes before they had my tire changed. Another 30min passed and I went back up to the front desk to see what was happening. I was told the tires that I requested weren't in stock and they had to drive across town to their warehouse to get them. Another hour passed and I got my tires. I try to be a patient person but 2 hours and 30min seems excessive for two tires.

had an appointment at the west republic Springfield mo. got there on time fill up all the…read moreinformation waited and 45 minutes later the lady comes out and tells me she doesn't have a technician to perform the service I had an appointment for. worst service ever.

I had called about noisy front wheel bearings. I already had two other estimates between…read more$800-$900+. Economy was cheaper by far. In the process they found that my front brake pads were dangerously thin. So I got front bearings AND front brakes for about $580+. Through the whole process they kept in good communication with me. I would definitely recommend this place of business.

Always friendly honors their warranty. Twice the honesty of other shops. Trustable and great prices.read more

Thank you so much! I'm from Oklahoma and just visit my family for vacations. I've had difficulty…read morefinding an affordable auto shop. We've never met in person, but you have met my brother who brought in my 2016 Nissan in your shop. I was pleasantly surprised by the affordable oil change - only $35! I was always under the impression that services for my car would be cheap. So, I was worried about the engine light because sometimes it relates to the CVT transmission. They tested it and fixed the issue! The safety switch still works. If the light comes back on, I'll definitely bring my car back to this shop.

I brought my Car in for A/C check, It was blowing cool air, when they finished evaluation they told…read moreme I had bad AC lines and bad condenser and would need to be replaced. They evacuated my System and charged me $115 And an estimate $899.40 for repair, leaving me with blowing hot air. I took it to another garage in Springfield that specializes in A/C It cost me $106.25. For evacuation ,refill and dye check.No leaks !!! No problems!!Be careful with this business.