She is almost always, most of the time, on time. Sometimes she might miss your pick up location but…read moreshe will always loop around to come pick you up.

Yes, this bus is absolutely necessary because a lot of people use it…read more The system is good, efficient, and convenient. The only thing I don't get is, Why is there no service on Sunday? People do need to get out on Sundays as well. And, Why is the last bus at 10pm on weekdays and 9:45 on Saturdays? Most bus lines run until 1AM...

The bus is on time 50% of the time, which is pretty good for a MBTA bus that's not popular like the…read more57. But there's no service on Sunday, which screws me cause then I have to spend money on an uber to get to work. I know this route isn't the most popular, but no service at all on Sunday seems extreme. There isn't another bus that services this area, so maybe they could just have a shorter/alternate route on Sunday.

While P&B is generally reliable, my last two rides with them were very problematic. Leaving from…read moreLogan on July 2, the 8:30 pm bus was 20 minutes late--and had only four seats available for a crowd of about 20 ticketed passengers at the final terminal pickup. We were told to wait for the next bus (at 9:30 pm), which would "probably" have enough seats. "Wait for the next bus" is not sound operational policy. Returning from Hyannis on July 8, the bus left 20 minutes late--which is acceptable. But then the driver dawdled and struggled at each and every stop. When the bus arrived at my terminal, it was more than an hour after the expected arrival and I needed special compensation to make my flight. I've seen P&B drivers heroically make up time before. This driver almost seemed intent on making matters worse.

The fare rates for P&B are very moderate. We took the bus between Cape Cod and Boston South Bus…read moreTerminal. The bus was on time for both trips, including the return trip. The busses had wi-fi that worked. Passengers were allowed two pieces of luggage per person. Using their website took a little tweaking, but afterwards, all was fine.

Updating my review as the MBTA seems to have changed their service on this line. I have taken the…read morebus a few times since my last review and they were right on schedule. Maybe the kinks have been worked out as the buses were coming every 15 minutes or so at the times I was traveling to Harvard Square.

At 5:00 pm everyday 3 or 4 77 busses skip Harvard Station their are more than 60 people waiting for…read morethe bus home.

God help me, I got on this line to go home from Kirkland after being verbally abused by an 83…read moredriver at Beacon and Park and being too mortified to get on the 83 again in case he showed up to scream at me again! And I still had to catch the 70 anyway, so...six of one, half dozen of the other. Not too bad--it was on time-ish, and at 6:00 pm there were plenty of places to sit. I grew up in Pittsburgh, the capital city of absurd nonsensical bus schedules, so the utter weirdness of it all doesn't bother me too much, I guess? I was happy about my narrow escape from the 83...until I stopped paying attention to my surroundings and ended up having to walk all the way down the Birmingham Parkway to Western, kicking myself for trying to mix my commute up.

F you, 86. You are…read morethe worst bus line ever. You come infrequently-- only every 30 minutes in off-peak hours, and every 45-60 on the weekends. You are irregular, sometimes showing up, sometimes not. You never know what's in that damn pinata. You've made me walk from Union Square to Harvard in desperation more times than is appropriate, and that's a long damn walk. Your inexcusable infrequency and constant tardiness are made that much more miserable given that you are one of Union Square residents' only modes of public transport. Even though you can't be a real Line, or even a fake Line a la Silver, you could at least be a better damn bus. I would like to ask for an upgrade to the double-decker buses with nice seating options like the 73 but I wouldn't dare. I've heard you're no better on the other end of your route. I once saw you in Allston and I freaked out. You need to shorten your route or add more buses. Or both. Or, you could die, and we could all hope you would be reborn a Phoenix in any of the forms I listed above. You get a pity star just for existing, but that's it. I am so fed up with you.

Bill, Cathi and the rest of this crew are awesome! I had an event with about 70 people being…read moretransported from Logan airport at various times and they made the setup of getting everyone picked up on time seamless! Guests were in town for a 3 day sales meeting so we used their services multiple times. They were available 24/7 during our event for any changes and were very accommodating in the requests we had along the way. No issues at all and I would highly recommend them if you need any transportation services. I will be contacting them again when the need arises!

I have used them for airport drop offs and picks ups and they provided outstanding service and kept…read moretheir word. The cars were excellent and very nice drivers. The owner is a pleasure to work with. I wish all businesses were this responsive.

Had an NYC-Boston trip. Timely, clean, comfortable, priced well, and the driver was great. It was…read morealso a great perk that we had a couple bathroom stops and we were able to grab lunch. Traffic sucked, but if we had driven ourselves, we would have had the same issue, so no fault of GoSherpa. Will definitely use them again.

Amazing experience. Would recommend 10/10. So reliable comfortable and pleasant! Shocked I haven't…read morefound this service in all the years I've been in anyv!

We hired an MBT bus to use as our wedding shuttle to bring guests to the wedding and then back to…read morethe hotel at the end of the night. We had a great experience with them. The quote and contracting process was easy and they always responded promptly to my emails. On the night of the wedding, they were on time, the bus was clean, and the driver was very sweet. I got MANY quotes for wedding shuttles before choosing MBT. I looked at everything from trolleys to school buses to other conventional bus companies. MBT was by far the best value. I'm talking something like half the price of the next closest company. They do make you pay for the time the driver is sitting idle waiting for the end of the night, but it seems like that is standard across the industry. I'd definitely recommend MBT for your wedding or other event!

We had a great experience with the crew and drivers. The staff at HQ were extremely easy to work…read morewith, communicative, and prompt with updating for any last minute changes. The buses arrived on-time, clean, and cooled down for our wedding guests on a hot June afternoon. Even when one bus ended up breaking down for a slight period of time, the Company had another bus on stand by and were able to load up the passengers within 15 minutes and continued to the reception. Although we weren't on the buses ourselves, my wife and I would recommend them to anyone!

I am upgrading my rating of bus 74…read more Due to my forgetful nature, I left an overnight bag in the bus I took a few days ago. It was the 8am bus. I was really sad when I realized I had forgotten to take it with me and really thought I would never see it again. When I called the lost and found number I was pleasantly surprised to hear that the bus driver had turned in my lost purse (or as the operator called it "pocketbook"). I picked it up today and everything was in there. This restored my faith in the bus system. Also, I have to add that even with the delays on both these buses, my bus tracking application on my android phone (boston busmap) allows me to estimate the time when the buses are arriving so I can plan accordingly. Keep up the good work bus drivers! Thank you for getting me to and from Harvard sq safely. .... Now if only the T lines would follow suit. (hint hint Red line).

The Harvard Square T station is just down the street. I use it to get into Boston where I do not…read morehave to worry about parking. The T always seems to run on time from this station. The station shares space with the bus line so I do not have to leave the station to catch a bus.

A lot of people don't like public transportation, but coming from a city that basically has…read morenothing, the MBTA was a pleasant surprise! Yea the stations are pretty dirty and the trains could definitely use an update, but they still get you where you need to go. They have trains running constantly and we never have to wait for more than 15 minutes for a train. They can get pretty crowded depending on the time of day, but that's not really their fault. There are so many stops and we used just about every line to get to where we needed to be. If I came back to Boston, I will be buying another Charlie Card to get around.