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Services - Mazur Andrea J OD

Eye exams

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People searched for Optometrists 155 times last month within 15 miles of this business.

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Horizon Eye Care

Horizon Eye Care

2.5(29 reviews)
0.1 mi
•$$$

Dr. Andrea Mazur was excellent. Just had my 6 month appointment 2/26/26. She is very nice and…read morecaring. She goes over everything with me and also listens to my questions and concerns. She makes me feel like she really cares about making sure I'm healthy, safe and not missing anything. I'm so glad i found her. Dr. Mazur is irreplaceable. Thank you, Rob S.

I don't deserve it A quite late afternoon with not so many…read moreclients, I came to pick up my glass. Welcome me is an unfriendly staff. Without saying hi or anything, she was just looking at me and wait for me to say. I told her I need to pick up my glass. She asked me for my name and order me to sit down. I then stepped to the administration desk to ask about an upcoming appointment. Few minutes later she came out and loudly demand me to come over her table. I politely said: "Give me a minute, I'm making an appointment." with a bullying and unpleasant tone, she order : "do this first and you can do that later." she actually brought back my memories when my mom ordered me around when I was a child. the administrator is also not pleasant either. I paid over $500 dollars for the glass And what did I do wrong to deserve this? disrespectful manner from staff who is unfairly rushing me around like that. I am 5-10 years older than most of them, even though I looks like 10 years younger than my age. doesn't matter how old customers are, where they are coming from. We should be treated fairly and respectfully.

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Horizon Eye Care - Located in the English Creek Shopping Center right next to AC Moore

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Located in the English Creek Shopping Center right next to AC Moore

The Optical Room

The Optical Room

2.5(4 reviews)
5.2 mi
•$$$

Firstly, I have to start with the good. Two brothers, Chris…read moreand Colin, are the opticians here. They are the nicest and easiest guys to talk to that I've encountered at any Optical department in my life. Very personable and funny too. Straight forward and no games from either of them. These two are the reason we keep coming back to the Optical Room. The bad... KATHLEEN. What a rude little troll she is... she is rude to patients on the phone AND in person. She must believe that the world owes her some respect, because she acts like she owns the place. I have NO idea why she still works here. She's so unlike the other people there. This would be a 5+ star review if it was just about Chris and Colin. I don't know who she's sleeping with, but I cannot understand how she is still employed in any customer service capacity. ???

I contacted The Optical room today to inquire about my son who is 4 years old to get a eye exam…read morejust to insure there is no issues. He attends preschool and I just wanted to get his yearly exam done. I have been to this office before with my nephew and I never had a problem before. I spoke to a very rude woman name KATHLEEN she replied to me WHY WOULD YOU GET A 4 YEAR OLD EYES EXAMINED.. I replied to her why wouldn't you get your child's eyes examined just like you get everything else checked out why not their eyes. She then got very nasty and said is there some kind of issue can he read and write and I said yes actually he is in school and can read and write. She then said are you going to continue to correct me and I said yes because you need to be corrected because you have a nasty attitude and need to have better phone etiquette and treat customers especially new customers with better service. She was not welcoming and I would not take my dog here if this is how you would get treated. Mr Todd is very nice and needs to know how his employees are treating the patients. I will be contacting the better Bureau of Business Administration to make a formal complaint about this establishment.

Visionworks

Visionworks

3.2(22 reviews)
1.0 mi
•$$

There is a reason that my entire family sees Visionworks as our only option for eye care!! They…read moreare THE BEST!!! They remember you (Ok, so we might be in their computers but Leslie laughed as she helped me pick my glasses saying she did the same thing 8 years ago.). Since they are one outlet in a national chain you might think that they'd not have the best in technology but they do! One of the benefits of this outstanding eye care facility being part of a national chain are the sales they offer, the insurance they accept, and the many frame options to choose from! Every single staff member was friendly and willing to answer any and every question that I had. The eye examination process took less time than I had expected (I made the reservation online and was taken when I arrived.). As noted above, I have always needed help in choosing the right frames when shopping for glasses. Leslie saw me struggling and rushed to my side giving her opinion of various frames until I found the two I liked the most. I don't know if all Visionworks locations are as customer-focused as this one but every family member who goes here leaves absolutely satisfied!

I would give 5 stars only because there was an issue with my insurance. After about 10 minutes, it…read morewas resolved. Please review insurance before patient comes in- then confirm it a second time via phone call. Shannon did my pre-tests and she was wonderful. Very pleasant and friendly. Dr. Vo was also very pleasant and thorough. He also took time to explain things to me. This is my new go to place for my glasses!!!

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Visionworks
Visionworks
Visionworks

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Mazur Andrea J OD - optometrists - Updated May 2026

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