Dr. Bruno was nice at my first appointment. He spent time explaining everything and seemed to be very intelligent. His office staff, however, left me wondering why they all seemed indifferent and detached, not friendly or empathetic. My second visit answered all my questions. It seems Dr. Bruno has a temper which he can't control. He fosters an environment of hostility. His "assistant" slammed a clipboard on the desk when I made a complaint and his "front desk secretary" heckled me as I was leaving the office. I also witnessed this same secretary being rude to an elderly patient. Now I understand the meaning of the trickle down theory. Shame on you Dr. Bruno and your rude staff. read more