For many years chucks has serviced and repaired my vehicles which have been domestic suv. Foreign…read morebuilt american sports car and lexus hybrid. Eric and Ryan are both highly knowledgeable and professional service writers the are they will only recommend what is needed and not something that isn't. The Techs are highly train and will diagnose the problem or perform regular maint and have you back on the road ASAP. They also warranty the work the do. They are not always the least expensive but do their best to keep cost down and the quality of work and customer service you recieve is well worth the the money and tome spent. They are by far the best Auto repair shop in Seattle.

It is so great to have an excellent neighborhood auto repair. The staff are friendly, knowledgeable…read moreand helpful. I highly recommend them for routine maintenance and for repairs. Nancy, Shoreline

I took my van in for service had a great experience. I will definitely be going back.read more

I had an appointment for a service made two weeks in advance. Because we need two cars in our…read morefamily, it took some planning. When I came to pick the car up at 5:00, they had not even started working on it! I was pretty unhappy but understood sometimes things just don't go as planned. I was going to schedule another date, but the said they would get it done by 6:30! When I returned to pick it up, Smart had comped the entire bill as an apology! This is very rare for a business to do and was deeply appreciated. Smart has earned my business for their quality and integrity.

Jeffs auto repair is so helpful and reassuring, truely the best mechanic shop out, I brought in my…read morecadalic CTS 2005 with a shaking steering whee and came out with what feels like a brand new car i couldn't thank them enough, I didn't feel like I was getting scammed at all, they were very certain with what was wrong and fixed it and they have fair prices. Danny was helping me out the whole way.

Great business with kind and helpful people. The hilarious sign that changes out front is a nice…read morebonus!

Reliable, trust worthy, efficient. We live in Bothell and make the drive to go to this location for…read moreour vehicles because we know the mechanics are honest and provide great service. Recommend to anyone that needs auto repairs and services!!

Excellent service, very reasonable pricing, and open 7 days a week? Good luck getting me to take my…read morecar anywhere else! Both of my headlights went out on a Saturday night and I was able to get my Nissan Versa Note in first thing Sunday morning. The intake experience was quick and easy and they were able to diagnose and fix the issue within 45 minutes. It's also a great location -- lots of bus lines go past and there's a few shops and fast food options nearby if you need to grab a bite or run some errands while you wait.

DAMAGED MY VEHICLE AND BLOCKED MY NUMBER! DO NOT GO HERE!!…read more THE MOST INCOMPETENT MECHANIC IVE EVER ENCOUNTERED Never mind the fact that this man can't even type correctly, he is undoubtedly the worst mechanic I've ever encountered. It took him literally hours to try to order the right part to fix my breaks. After hours of waiting he calls me telling me he ordered the wrong parts. He struggled so much just to get the right parts that i didn't even trust him working in my car so i said I'll just come pick it up. When i picked it up and got home i noticed there was DAMAGE ON MY REAR DIFFUSER which i literally replaced the week before. When i reached out to ask about the damage he never responded and BLOCKED MY NUMBER!! DO NOT GO HERE! SAFE YOURSELF THE STRESS!

My car needed an oil change, and had an issue with the radiator fan. They fixed everything, put in…read morea new battery, and my car has never been so quiet! All of this for less than half of what the dealership would've charged me. And just the nicest people on the planet.

Zack got me in immediately for an oil change (provided my own oil but they do have the all the…read moreright stuff themselves). He identified that my rear brake pads needed to be replaced and let me see for myself. No BS -- he was truthful throughout the process. I had a lot of questions to make sure he was using quality and correct parts (e.g. oil filter was Mann, nice!) for my Mercedes van. (I got to be the annoying customer backed by advanced AI to make sure everything was above board and priced reasonably.) He was very patient and respectful. Really like the guy, as well as his worker -- great attitudes. Super quick work, and very reasonable labor costs for the quality of the work and timeliness. This is definitely my go-to auto shop from now on for all my needs. Highly recommended!

This was a horrible experience. I decided to donate a car we hardly used to the veterans but didn't…read morewant to harness them with a car that needed too many repairs and might be a headache. I asked Zacks to drain, fill the oil, replace the oil and engine filters. I had already purchased an oil filter, engine filter and Luca oil additive. They quoted me a price of 150.00+tax. I thought it seemed a little high for an oil change but didn't know the going rate. I explained I wanted to donate the car and asked them to recommend any repairs that would be necessary. Upon receiving the car, they told me that the engine filter was not the correct type, so they could not install it. Fair enough but I assumed it would be taken off the bill since it wasn't installed. The harness wires needed to be cleaned, and 2 relays had to be replaced. It would be an additional 600 to 700 hundred dollars. I decided to donate the car anyway and let the Vets know what needed to be done. The car ran fine and cleaning the harness and replacing the relays would be up to them. Upon returning home, I realized I had left the new engine filter there. Before retrieving it, I called other auto shops and asked how much it would cost to drain and replace the oil and oil filter. (I had the oil filter) I was surprised to learn on the high end; it would cost around 85.00. I told them I had paid 150+tax (168.75) and was told for that price, the shop must have flushed the engine too. When I returned to Zacks to retrieve the engine filter, I asked if they had flushed the engine. The first person I asked said yes but his English was difficult to understand and he seemed unsure, so when the owner came with my engine filter, I asked again if the engine had been flushed and he said no. That I didn't ask for a flush, just to drain and refill. I agreed but said I called around and was told to drain and fill the oil would cost around 85.00. With a flush around 150.00. If they hadn't flushed it and didn't install an engine filter as agreed upon, I felt 150.00 was too much. That's when he went off the rails and literally started yelling. He said he didn't use cheap products and used Penzoil. He said if I wanted a flush, Liquid Molly cost 75.00 a bottle and I needed two bottles. I said I had bought engine additive and had compared it to Liquid Molly and Liquid Molly was only 21.00. Even with their mark up, how could they charge 75.00 a bottle? I argued since there was no flush and no installation of the engine filter, there should be a reduction in price. All he had done was drain, fill the oil and screw in the oil filter (I had brought) for 168.75. He said no. I said I felt taken advantaged of and told him I would be writing a review and it would not be a good one. He then called me a F--king B-tch and said I was a racist! He said because he was from a different country I thought I could get a cheap deal! I said that was absurd and I'd rather be a F--king B-tch than a f--king cheat. He said he was calling the police because I was a racist and leaned on my open car door to prevent me from leaving. I told him to get off the car, that he was welcome to call the police and I would let them know he had attempted to detain me. He relented and I drove off. Needless to say, I will not be returning. What an experience! These are the places I called. 1.Bucky's Complete Auto Repair - Aurora Ave N Rating: 4.1 (285 reviews) Hours: Open until 5:30 PM Phone: (206) 207 8884 Independent shop; oil change usually $55-$75. 2. Chuck's Auto Repair - 15th Ave NE Rating: 4.6 (354 reviews) Hours: Open until 5 PM Phone: (206) 368 0980 Known for honesty; oil change $60-$85.

Sept 2026 The last of the whine…read more I'm practically a vintage car enthusiast now with my single-owner 231,000 1999 Saturn (people who like these cars do like them). For 2 or 3 years, an ominously increasing/changing bearing noise had been a mysterious, significant worry - wheel bearings were a suspect, but Chuck's 2nd opinion concurred with Firestone's: intermediate driveshaft carrier bearing, a part discontinued long ago. This small obscure part was now worth my entire hitherto reliable car, which I wanted to keep on the road. Two other places had balked at this, but Chuck's guys searched and found a replacement bearing. This was a convenient time for other major stuff: front wheel bearings, rear shocks, CV axle (all original), and of course they found a several smaller but important things I'd been neglecting. The whine is gone, the wheels are quieter, handles much better, and I don't have to find another car yet. A big expensive job, but actually less than I was prepared to spend.

While moving my daughter back to Seattle we found the need for car help. This shop was close by and…read moreoffered an amazing experience by providing a thorough breakdown of prioritized needs and costs. Professional, kind, and the shop was impeccably clean.

I had a 9:00. I am writing this review at 9:48. There are 9 customers that also had appointments…read morestanding outside. The store looks closed. I mean no people. No lights. I called another location. The said "he is stuck in traffic." Only one person? Probably an hour late? And no one has heard from him. They made me late for work. I am definitely losing money standing here. But what can I do? My car needs tires. I had a blowout last night.

These guys at the Elliot location are the best. If you can…read moremake an appointment. They will get it done. They go above and beyond. Old school service.