Great location, friendly, knowledgeable, patient staff. Appreciate having this shop nearby and…read moretheir willingness to help.

This is the first time back at this store in 4 years, maybe 5. I stopped coming here because the…read moreemployees always had a scowl on their face and came across as rude to me. Made me feel like I was bothering them so I stuck to Amazon. Today, I needed new wiper blades and I couldn't wait for 2 day shipping. I was prepared for a rude interaction. I didn't see any of the employees from before. The young man who helped me was super nice! He even offered to help install the wiper blades (took him up on the offer). The manager was also super nice. I was so relieved. I can come to this store again for my car needs and not have to order off Amazon!

Needed windshield wiper blades and they and put it one for me. Didn't realize wiper blades were…read moreso pricey! The mid-range Bosch were $76 to replace all three. But staff were super nice and friendly and of course, installed them for me!

Always helpful and always willing to help you with product selection…read more Additionally, they are helpful with routine installs ex. windshield wipers (etc). Have shopped at this location for close to 60 years (Schuck's-O'Reilly) Dean T

Fast, accurate quotes, excellent communication and service. Quickly replaced my alternator same…read moreday. Competitive quotes compared to other shops in the area. Recommend for car repair needs!

Fair price. Good service. Good communication. Was able to get the price worked out through Yelp and…read moregot the car in quickly for service.

Quick service and honest feedback. The team treats your car as if it were their own ... not…read morespending extra where you don't have to but fixing what is needed. I live on Queen Anne and it does not get more convenient to have a quality car repair shop right here. Recently I took our Acura up there to look at the brakes ... which were sounding awful. Ends up a stone got in the wrong place. $46 to get it done. I was prepared for much worse. Fantastic value. Some negative reviews say staff is surely. That hasn't been my experience... at all ... for our Jeep or Acura.

We've been using Hobbs for over a decade and have nothing but glowing things to say about this…read moreteam. Recently our 10 year old suv was having major issues. The team graciously took the car in same day- listened to our concerns, too the time to evaluate each issue and called us with three different options, prioritizing the most important work first. We've tried other shops, most of which have turned us away due to the time it would take to make said repairs. Super thankful for Hobbs and plan to continue using them well into the future.

A few months ago I had Capitol Hill Junk Cars pick up my broken station wagon in my buddies…read moredriveway. The car was in bad shape and the interior was molding- they drove all the way out to Lake City Way to pick her up and were very easy to work with. I called, they scheduled a time, I signed over the title and they gave me $500 cash. Boom. Done. I have since referred them to 2 other friends who were just as pleased with the service. This place is legit!

Incredibly rude & unprofessional call representative. I was very thorough about the details in…read moreorder to sell my car, and the guy that answered my call flatly ended the call. I steongly sense that this business has either had bad experience with shady customers, or doesn't really want their future customers to know exactly what their MO is exactly...DEFINITELY will not refer them to any of my friends or my social network.

Terry is an absolute joy to work with. Not only is he professional, timely and amazing at what he…read moredoes, he's also one of the kindest people you'll ever meet. Someone backed into my classic beetle several years back and nobody would touch it until I found Terry. Seriously, he was the SIXTH shop I physically went to, nobody wanted to touch it but this is exactly the kind of work he does, not to mention any thing else you could possibly ever need done to your car. After finding Terry I switched over to him for all mechanical and body work we need on our cars. He's kept our ancient pickup running strong as well as our newer SUV and when the time finally came, he even replaced the engine in my Beetle (which was long overdue)! He can find any part for any car and get any job done. We are so grateful for Terry, a true treasure!

I went to a few different "big name" auto shops for an estimate on a noise my car was making. They…read morewere all charging $160+ just to make an attempt at a diagnosis. They were also pricing "could be" solutions and their associated astronomical prices. I stumbled upon Terry's shop and gave him a call. He saw me that day and stopped what he was doing to come outside and give my car a quick once-over. He couldn't pinpoint the problem without getting under it, so we scheduled a slot when he had a chance to do some investigating. Took the car in and he went to work. Called me a bit later and gave me a rundown on his findings. He went above and beyond to breakdown his multiple findings to a novice like me. You can tell that he loves what he does. He educated me - had me get under the car with him and gave me a stethoscope to take a listen while he manipulated parts. It was quite the different experience that I am sure no other company or shop would ever give you. On top of the care, friendliness, and education - he gave me an estimate that was more than half of the blind estimates I got from other shops. So, it looks like I have found my new go-to shop and Terry found a forever customer and advocate for his business! Thanks, Terry!

I've given just a small amount of business to Autosport so far, but during my couple of visits Brad…read morehas proven to be both a generous font of great advice and a truly fun guy to spend a few minutes with. This is the first auto shop I've been in that has the feel of an old-school motorcycle shop: like once you crack the code, a whole world of experience will open up to you. Only they don't make you guess and flounder; there's no "noob tax" of sly mockery until you figure out your stuff. Autosport guys are genuinely friendly and helpful -- and they're not concours snobs, either. It's great to have a place in town to source parts for my decidedly non-stock MGB V8. It's even better that they're cool about it. Every time I talk to Brad, I get a little more excited about my own car. Need a Brit part? Call these guys before you log into Moss Motors or British Parts NW. Need something machined for practically any rig? Walk in and plop it on the counter. They'll fix your wagon.

Love you guys! You are the best! You always take care of my car part and machining needs. Thank you!read more

The communication here is fantastic- Lori kept us updated about our repairs every step of the way,…read morewhich is more than a lot of shops in the area are willing to do. She explained the services we needed in detail and was very on top of making sure that we knew what to expect! They did not over-charge or try to sell us any services that we didn't need. There were a few hiccups along the way, but it's clear that this location is VERY busy and they are training several new employees. Even so, they were able to squeeze our car in for a diagnostic and repair when their garage was definitely full. Aforementioned hiccups did cause the repair to take twice as long as we thought, but I would definitely bring my mustang back here again because it's clear that they're just going through some growing pains with new staff and know what they're talking about for the most part. The pricing was reasonable, and they even recommended me a trustworthy shop to go to for a repair that they weren't able to complete. Overall, I genuinely think that Downtown Automotive cares about their customers and are working their behinds off to get all of their clients taken care of!

I made an appointment to get a diagnostic on my car for a Friday at 3:00. After receiving verbal…read moreand written confirmation the appointment was booked, I came in at 3:00 on that day. I was then scolded (for about 5 minutes) by the person who was supposed to do the service that they would never have time to for their hour diagnostic on a Friday late afternoon (even though that was the service I booked and confirmed the appointment for). I was confused because I had made and confirmed the appointment but after the conflict, I just wanted to leave. I was then followed to my car "to get a quick look" and after another scolding about random parts of my car, he blocked my driver door from closing with his body so I couldn't leave. I ended up being there for 15 minutes and 14 of those were spent getting scolded. I left in tears- because I already hate going in for car services- and will never go back to that establishment again. I would not recommend going here to get your car serviced!

Yes!! Found my new go-to oil change spot for my Mercedes sprinter. Not easy to find a reliable…read moreplace with good reviews that takes the height of my van. This place had all the things and did not try to up sell. Felt they were honest. Put the correct oil in unlike some other places AND it was cheaper than taking it to the Mercedes sprinter service center. So much quicker than the Mercedes service center, too! Trekked all the way from west Seattle to this location and will be back again. Thank you!

i have always had positive experiences at Grease Monkey at U Village. I also really loved the extra…read moretouch of vacuuming my floor boards, many thank yous. oil change has always been quality, Ive had some mistakes at other chains. I appreciate the value they have of coupons easily being available to everyone. great spot