I've bought and leased a bunch of cars over the years, so I've seen it all. In the past few weeks alone, I leased a Nissan, and then my wife decided she wanted to trade hers in for something newer and nicer. We hit up a bunch of dealerships, and honestly? Most of them were the usual: weak offers, pushy tactics, and the classic car salesman clichés. Then we decided to give Mazda 112 a shot, and right away, it felt completely different. No swarm of salespeople rushing us the second we walked in. Instead, we were greeted by Joe C who was down-to-earth, zero pressure. He just asked what we were looking for, showed us exactly what we wanted, and patiently answered every question without rushing us. My wife had her eye on a particular pre-owned Mazda CX-5 we'd seen at a dealership in Smithtown, but they were about $2,000 off where we needed to be. Joe not only gave us way more for our trade-in than Smithtown did, but he also offered a super fair price on the car, and they certified it at no extra cost to us. The overall deal was significantly better than other dealers and Everything after that went incredibly smooth. I kept waiting for the finance guy to hit us with surprise fees or try to upsell a bunch of stuff we didn't want want , but It never happened. We paid exactly what we'd agreed on, no games. The finance team was professional, straightforward, and just as non pushy as Joe. Bottom line: this was hands-down the best car-buying experience we've ever had. I'll 1000% be back to Mazda 112 for my next one, no question. If you're tired of the usual dealership nonsense, go see Joe C. read more

Had a HORRIFIC service department experience. Specifically with Mary and Ruby. Craig I could list here as the car is in actual worse condition then when I brought it in, which causes me to feel as if my car was tampered with while it was there. Check engine light remaind on when I picked it up and the next day after picking it up the brakes and transmission went out and I almost rear ended someone due to a failed brake sensor (which was not even an issue when I brought the car in). But I think Craig just does not know how to fix the car ...which is genuinely forgivable ....if only the lack of knowledge was communicated honestly, but no one knows how to have an decent conversation anymore. Mary and Ruby are extremely rude and unempathetic and left me feeling exploited financially for my lack of car knowledge. DO NOT BUY A MAZDA FROM HERE or use their service department, believe every negative review you read. I have reported this to JD Power, Mazda corporation, NYS DMV, and the State Consumer Protection Agency, who actually just emailed me stating they will assist me in obtaining a refund. At least the state will hold them accountable. Sad it had to come to this. It does not cost a DIME to be nice to people that are requesting help. I am a nurse and having a reliable and dependable car is not an option for me. good luck to anyone getting involved. read more

I've had my 2019 CX-5 serviced there. Always a pleasure. Very easy to schedule an appointment through the site. You receive a photo check in, a list of immediate attention items, and can approve or decline recommendations. The **only** thing I am disappointed in is the free car wash business itself. Crummy freebie :\ read more

Service department is slow and does not respect your time. I had an appointment for an oil change on Monday and sat for two hours waiting for my car. When asked (after an hour) how much longer they lied to me and said my car was in being serviced only to find my car still sitting in the lot. Got home only to notice that there were greasy fingerprints on either side window on the material around the window. Called up and got appointment for them to clean it this Friday. They told me it would take 30-60 minutes. An hour and a half later I'm still waiting on my car. My appointment was at 1 and the car wasn't even looked at until 1:20. This was on their mechanics and they have no respect for my time. I'm done with this dealer. Will go to another in the area. read more

Once they sell you a car. They have no interest in helping you until you're ready to buy another car. I called to see why my Mazda app wasn't starting my car. 'Declan' told me to come in so he could look at my app. I said I am 25 miles away. Is there someone there that can talk me through it? Do you have a phone number I can call to get help? No, all he could say is you have to come in. A lot of other reasons I would never purchase from 112 Mazda again, it would be quite a list. The TV commercial implies it's a family business ... And they want to keep their customers happy... don't fall for it. read more

I had the easiest experience buying a car here. I knew what I wanted and test drove the car at a dealer closer to my house. I bought here because they had exactly what I wanted as far as trim/options and they don't charge over sticker like many other dealers. In fact, I purchased my 2023 Mazda for slightly under! Nick was awesome to work with. He answered all of my questions, gave me his personal cell if I needed anything. At pick up, he met us outside and was an absolute pleasure to deal with. Also, they did not try to hard sell extended warranty or anything else. They told me what they had to offer, asked if I was interested and when I said no, they said ok. Highly recommend this dealership 1000000000%! Go see Nick and tell him I sent you! read more

Mazda 112 - 2023 Mazda CX-50 - Car Dealers Near Me - Medford, New York

Terrible experience, unprofessional representative Akeno H. Strange policy. To know car price I have to take day off and visit dealership. read more

Went over to Mazda and worked with Joe Caggiano to get myself into a beautiful 23 Chevy Colorado a week ago. Car was expected in this week some time. Car came in this afternoon and I got a friendly phone call to set up a time to come pick it up. The man went to work making the buying experience better than I've experienced in years buying cars. You looking to buy a car for a great price. Go down and talk to him. You will be as happy as I am. Also dealt with the finance team at Chevy. I literally sat down and we went over the paperwork. Joe had everything lined up where I sat down signed papers and was out the door in under 45 minutes. How do you say no to this service ? You can't. Thanks Joe, Mazda, and Chevy for being amazing. Wish you all the best. Keep up the good work. read more

I bought a new car from Mazda 112 which was a very easy process. It seemed they cared about my purchase. The problem started just after 650 miles. The car died in a parking lot. I asked to speak to a manager numerous times and left messages. All the managers were too busy or really did not care. This was over a week ago and still contact. It turns out they sold me a car with a bad battery. I went to another MAZDA dealer and they replaced the battery. read more

We dealt with Declan who treated us exceptionally. He was knowledgeable and friendly. He didn't pressure us and ultimately helped us find the right vehicle, although we had to wait a few weeks to get it in. I recommend Declan as he is personable and patient. We didn't purchase the extended warranty, and the person handling that seemed annoyed, all in all seamless. read more

TRANSMISSION WARNING FOR 2019 MAZDA CX5 OWNERS. please read I purchased a brand new 2019 Mazda cx5 from Mazda 112. The car has been wonderful since the day I purchased it, up until this past week. I started to realize some issues with the gear changes when accelerating and immediately took it into the service department. My initial thought is, there can't possibly be anything that wrong with a car that is only 6 years old and has been maintained by Mazda themselves (oil changes etc as required). At the end of the inspection they told me my transmission was shot. I was utterly confused as I know a well maintained car should be lasting me well over 6 years. Apparently for 2019 Mazda cx5's AWD that have sky active technology have something that's called "forever fluid or lifetime transmission fluid" and does not need to be changed until at-least 100,000 miles OR until you already realize you have a broken transmission.. not sure how that makes any sense? and I quote the exact words from Mazda themselves "The transmission fluid in a 2019 Mazda CX-5 with SKYACTIV® TECHNOLOGY should only be changed if a major transmission component or the entire transmission needs to be replaced. This is because SKYACTIV® TECHNOLOGY vehicles have lifetime transmission fluid. Never once was I told that the transmission fluid was to be check for any issues BEFORE they arise by any of the technicians that have worked on my car, which is such a shame. It is now my problem to figure out. I am writing this to warn other people with 2019 Mazda cx5 AWD to please have your transmission fluids checked regardless of Mazda's protocol. It could save you thousands of dollars in the end. I could be in the hole almost $6000 for a new transmission or get a new vehicle. I have been in touch with corporate and have a case worker to be assigned to me and hope I can be compensated somewhere for their false advertising or advertising that the transmission is to be check AFTER it is already completely broke. At this moment I will never purchase from Mazda again. read more

Refuse to negotiate or quote prices online . Ridiculous in this day and age . Do not go to a dealership that will not give quotes online .

Great service. Great cars. This dealer is excellent And I love the no pressure sales approach

I purchased for 4th Mazda today from this dealership. My buying experience at Mazda 112 has always been fantastic. From start to finish, no hassles, no problems, just a great experience. Pat McCuen , my salesperson , is top notch and always is helpful and goes above and beyond. When I walked in this morning, I was hoping Pat would be there and sure enough he was. Everyone at Mazda 112 is terrific. I highly recommend this dealership. read more

Mazda 112 - Car Dealers Near Me - Medford, New York

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Very happy with our experience at this dealership. My daughter and I were specifically looking at the Hyundai Sonata (it was during construction of Mazda 112 so both dealerships were temporarily merged together in same bldg) so a Hyundai sales rep named Vinny helped us. It was during the heatwave and this poor guy kept bringing us cars to test drive. We walked in really "just looking" for one car and ended up with two; a brand new 2020 Mazda 6 and a brand new 2020 Mazda CX-9. Vinny was totally a big reason for this sale. Great service, great price and a pleasure doing business with them. read more

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I'm leasing my second CX-5 from Joe G. , I cannot say enough about him and the staff at Mazda 112, professional in every way and I never had to step in to the showroom until this snowy morning in February,, thanks Joe, David H . read more

Excellent salesteam at this dealership. Nick Favaloro and Austin were exceptional to deal with. Would highly recommend..

I really only write reviews when something is amazing, or terrible. And this experience leasing a car was absolutely amazing. The smoothest, easiest, most caring experience I've ever had leasing a car. My wife is pregnant with our first child and we've been looking for a new car to replace her 2 door Honda. Decided on the CX-5. A family member recommended this place. Prior to, I shopped around leasing companies to get a good monthly rate. After being almost positive on the leasing company, I went to Mazda 112 and said "I wanted to give my local dealer a chance and see if they can beat this price". I dealt with Tony Hili. And he was dam awesome to deal with. He works with Hyundai, but they're connected so he assists in other areas. From the second he met with us, he seriously was just easy going and made my wife and I feel comfortable. I gave him the price I was dealing with, with the leasing company And he helped freakin beat it by a long shot. I didn't expect it. He really was just very easy going and nice. Tony, your the man. Keep doing what your doing Not only after we finished with the Mazda, her mom was just thinking of getting a new car because of how well he did with us and of course. She walked out with a great rate on a Hyundai Tucson. I won't say prices, but I'll say your average Verizon cell phone bill is almost close to the price we paid for our two cars. Seriously a sick dick with a little over 2k down. Even without the down money, still would have been under 300 or low 3s a month. Tony, and Mazda 112. Good job. read more

The entire staff at Mazda 112 Service are amazing. They go above and beyond in anything you may need. They are fair, honest and extremely helpful. I highly recommend them! Special thanks to Jacqueline and Craig who truly care about the services they provide and your satisfaction! read more

Joe G. is great! He has helped me and my mother lease 2 Mazda's the last few years and he always brings great service! And the rest of the staff are nice too! read more

We came in on a random sunday to look at cars with out two toddlers . My only complaint is we felt like we were annoying the sales rep when we came in and asked for help. we had already narrowed down what we wanted and had approval from my bank. Then came the sales rep Bonnie and things got way better! I pointed to a few cars i wanted prices on while chasing my toddlers , Bonnie never missed a beat following me writing down what she needed and ran in to get the prices and keys. Since she is a mom she knew i didn't have time for the the normal car buying process . she came back out ran through every car with us and even helped coral my kids in heels and a dress ! (thank you ) .. we chose to go home and talk about it, i returned two days later and put a deposit down. we had a few hiccups in the road leading to the actual purchase more miscommunication from the bank and some paperwork issues . At one point i called in a panic scared I would loose my deposit and ended up with a manager named Austin on the phone , i thought he would be typical car place manager , heck i hadn't even purchased the car yet but he wasn't . He calmed my nerves and told me i was fine and when the back was ready the car would be waiting and it was . I had to come late night in the rain to meet Bonnie to pick the car up and there where she was with a huge smile and an apology for the miscommunication which was a two way apology . The keys she had were a little messed up but it was late so i left, i get it when you buy a used car. about a week later i started running to issue with the keys not working and finding out i was missing the actual physical key. i called up Austin and Bonnie and with the day he had found one for me. we made an appt for me to come in and get one new key and one good keys made even better. Now this is where they become amazing... I had to cancel on them 3x and they were doing me a favor! Each time i called they were nothing but nice , kind and understanding and that goes for the service dept too! in fact when i called the service dept knew exactly who i was and what i needed further proof Austin and Bonnie really took care of it and really talked to service because they wanted to make sure i was happy in the end. I went this past Wednesday at 8am .. i was gone by 9am.. and it was a pleasant wonderfully experience . thank you! thank you! my daughter will need a car next year when she begins to drive and we will go back here without a doubt. in a time when it's easy to take someone's money and say too bad they didn't .. they made sure it was made right and the entire time were kind! The customer service was stellar! ps thanks to the kind woman in service who recommended the key protectors on amazon! thank you for everything Bonnie and Austin! we will be back! read more

Brought my car in for brakes and tire rotation. Mechanics said my front and rear brakes and rotors were in urgent need of attention. Since I had only put about 8000 miles on the car I doubted this "urgent need." I had a master mechanic pull a tire and inspect the brakes. He said the breaks look fine and advised me to take it to my mechanic and have him inspect all the brakes. My mechanic stated that the brakes and rotors were absolutely fine and didn't need any work. I called mazda and the technician reviewed the video and the measurements and agreed that the brakes should have been assigned a "green " and a "yellow" instead of the "red" designation. It would have cost me $1500 if I believed their initial account. Won't be going back read more

Had the absolute best experience purchasing a car this weekend. Highly recommend Declan as a sales consultant. Not pushy nor did he use fear selling tactics that I experienced at other dealerships. I felt completely at ease and didn't have to haggle for a deal. read more

Amazing buying experience. Pat is the best salesman we have ever experienced. We went in there with absolutely no intention of buying. We wanted to see the Mazda 6 and were going to shop it the next day. Their no haggle, no negotiation policy is exactly what we wanted. Price was exactly what was quoted. No hidden fees, no surprises. No need to shop around. Thank you, Pat and the team at 112 Mazda. HIGHLY recommended read more

I was able to sign and pick up a beautiful and new red 2019 Mazda CX-5 GT w/ Prem with a referral. The dealership was spacious and accommodating. I couldn't keep myself seated for too long and had to tour the place. The staff were also friendly and helpful. The overall leasing process was quick and easy; just sign and drive. I would like to thank Tyler and his business manager for a pleasant and smooth experience at Mazda 112. Highly recommended. read more

Mazda 112 - 2019 Mazda CX-5 GT in Red Soul - Car Dealers Near Me - Medford, New York

Nessenger auto group is the absolute worst for service. They will search your vehicle for hours looking for anything to be able to say, "Not covered by warranty because," Chevy 112 pulled this on me in April of 2020. Low and behold, Mazda 112 just pulled the same scam on my wife with a CX 9 with 16000 miles on it. Blind Spot Monitor not working. Bring it in and guess what, someone must of hit your rear bumper with a shopping cart or something, Sorry not covered, $1300! All 3 Nessenger dealers are complete SCAM ARTISTS! GO SOMEWHERE ELSE! read more

Horrible experience. My mother passed away and I came today to surrender her car. Everyone was completely uncaring especially the gentleman that helped me. Gave me no info unless I asked. No explanation. Very cold and didn't even express condolences. If I wasn't there to buy a car, I was of no concern to them. I will never buy a car from the place- ever! Customer service needs to be taught regardless. Imagine, if I was treated as important and the matter I was there for as important...it would have put such a positive spin on my situation. I would have thought first about going to their dealership next time I needed a car. Now, it won't even be the last place I think of. read more

I don't normally write reviews and I'm a pessimistic car shopper. That changed after my experience at Mazda 112. I was assisted by Joe, Greg and Mike in my purchase of a CX-5. They were helpful, patient and, best of all, no pressure. I'm used to the typical dealership experience of hard upselling of extended warranties, paint and tire protection and other services I'm not interested in. Most of this was never even brought up and the one time an extended warranty was offered, a simple "no thanks" and we were out the door. If you're looking for an efficient, knowledgeable and friendly experience I'd recommend this dealer! read more

Go to Joe. The car itself needed no confirmation as one of the best performing great buys. (Consumer Reports). Joe is honest, transparent in dealer costs, very reliable, supportive (just about 24/7 via texts) and goes the extra mile. I will return to 112 Mazda. My wife will move from Honda to Mazda at Medford, with Joe, when her lease is up. There were dealerships much closer to me. I live near Oyster Bay. But none of the ones(Huntington, Garden City, Wantagh) I worked with gave the one-two winning combo of best service, honesty, support & price. read more

Excellent and courteous sales staff. No pushy tactics; delivered as promised. Other dealers said they would not be able to honoR the price they gave us, but they did! Oh well I guess 112 just wanted our business more and treated us like humans Other dealers should learn from this store. We will be back. Thanks Mazda 112 ! read more

Car purchased: Mazda CX3 Grand Touring awd. Patrick, Danny, and Brian were so incredible. I never thought buying a car would be this pleasant. 100%, I will be recommending Mazda 112 to anybody looking for a vehicle. read more

This is the worst, most unprofessional dealership I've ever dealt with. I came here to purchase a Honda Accord. After arriving they changed the agreed upon price. Since I drove so far, I didn't fight it. After I purchased, they told me if I come back the next week they would fix the tires and brakes. They lied. I came back and they acted like they didn't know me. Pat and this dealership are crooks. Stay away. read more

My experience at Mazda 112 was excellent. They were very easy and pleasant to work with. Very fair and easy going as well. We worked with Declan, who was very knowledgeable, helpful, and had a good sense of humor. Before we even came, I spoke to a gentleman on the phone who was extremely helpful, and welcoming once we arrived. I would definitely recommend buying a car from here, as it was headache free. read more

Mazda 112 - Car Dealers Near Me - Medford, New York

Sent e-mail request for info about Miata availability. Received e-mail from manager stating that he would get back to me. After 2 weeks I still have not received a reply. Their slogan is "You'll never be disappointed!" Really? read more

If I could give zero stars I would. DO NOT bother coming here unless you want a headache down the road. We purchased a brand new Mazda CX5 from them 2 years ago, and had it regularly serviced since it's purchase. The car was running fine up until recent, where it broke down and the diagnostics came back as "complete engine failure - reason unknown". We purchased the extended warranty, but they are claiming the warranty will not cover either replacing or fixing the engine. Two years of paying for the extended warranty has resulted in ZERO coverage, even though we're still within the time/mileage for it. Thanks Mazda for basically stealing our money from us the past 2 years. We will never purchase from this dealership or Mazda ever again. read more

Everyone is really friendly. Service is never a Hassel with the loaner car service. I feel that's exceptional

the worst business I have ever been involved with they worked on my car for 20 days! I was without a car for 20 days! we buy a car from them and the check engine light goes on right away and it needs a new catalytic converter and a new tranny and it takes them 20 days TWENTY! are you kidding me. then I get the car back and its filthy with no gas and now its telling me I need an oil change!! and the mileage is a lot more than it was! wow just wow!!!!! I cant believe this place! I will NEVER EVER go to MAZDA 112 again what a horrible horrific experience. read more

Very uncomfortable experience while car shopping at Mazda 112. The salesman we dealt with was not friendly at all and would barely answer our questions. When we took a car for a test drive, he gave us no additional information and barely spoke. When he spoke we could barely hear him and when asked to repeat himself he audibly sighed and got annoyed. Very uncomfortable. Was even condescending when we're talking about pricing. He let us test drive a car that wasn't even ready to be driven (none of the features were available, couldn't even see how the display worked) Will not come back here and definitely will not be giving my business to Mazda 112. read more

I have been shopping for a used car for almost two months. In that time I have test driven a plethora of cars and visited a number of places. The 112 Auto Group in Medford, NY was the final place I visited and I can assure you it will be the final place you will visit too. I've seen almost every cliché in the book ranging from hearing the "earn your business" mantra to not being allowed to leave until some pushy manager insults me for not taking an "unbelievable deal." At the 112 Auto Group I never once felt intimidated nor pressured into taking an automobile I was unsure about. All of the used cars that I test drove felt like new cars and not once did I detect an upcoming issue like I did in vehicles from other dealerships. The 112 Auto Group is the place where I will be telling everyone to go first in order to avoid the months of finding the most trustworthy dealership. They gave me an incredible price on an even more incredible car and I know they will do the same for you as well. read more

Worst service I've ever experienced in my life, will never buy a car here again. I've called I've texted I've emailed and got no response. I bought a car under the impression that it can go on the beach and i now find out it is not recommended for that. I know nothing about cars and hoped i was being informed properly and wasn't. Very expensive cross over and now all that money was spent for no reason. read more