Great quality cleaning service! Thank you will use again…read more Fast quote and fast schedule and were on time Easy payment and accepts credit card payments

poressuinal. timely and excellent job!! Already recommended to a friend in rhe area.read more

I was originally planning to leave a 3-star review, but the way the company handled my concerns…read moreafter the service has unfortunately made this a 1-star experience. The booking process was quick and communication leading up to the appointment was prompt, which I appreciated. However, I was shocked when only one cleaner arrived to deep clean my 1,500 sq ft home. Every other cleaning service I've used has sent at least two people for a deep clean. Despite a 10:15 AM arrival, she was still not done by the hard 4:30 PM cutoff time I clearly communicated in advance. In fact, two rooms hadn't even been started by then, and I was late picking someone up from the airport as a result. Throughout the day, I had to keep asking her to go back and re-clean areas she said were already done. Even then, she seemed surprised when I pointed out very basic things that hadn't been addressed. There was still dirt on the counters, dust and fur under beds that I specifically mentioned needed attention, and the floors were not properly mopped. The trash wasn't taken out, and I was told that making the beds "wasn't included"--something I've never encountered with any cleaning service, let alone for a deep clean. One of the most frustrating parts was discovering permanent chemical streaks on my toilet lid and built-in child seat, which are now stained yellow. It's clear a product was sprayed and the child seat wasn't folded down and wiped, so the cleaner just dripped and dried into the material. That's not just poor service--that's damage to my property. I stayed home all day for this service and ended up having to re-clean multiple areas myself before guests arrived. When I reached out to the owner, I clearly explained the issues and even provided photos. I also explained that having the cleaner return wasn't an option because I had houseguests and needed everything done properly the first time. I only asked for a partial refund--not a full one--given the incomplete service and additional work I had to do myself. Rather than meet me halfway, communication stopped. There was no apology, no ownership, and no meaningful attempt to resolve the situation beyond offering to send the same cleaner back. That simply wasn't a feasible solution given the timing and circumstances. What started as a disappointing service turned into a frustrating, time-wasting, and now property-damaging experience. The lack of accountability and poor customer service is incredibly telling. I would not recommend this company under any circumstances.

Great response and customer service. The cleanings have been superb. My house very clean after…read moreservice

Needed for MOVE-IN SERVICE CLEANING of our new 3-bed rental! Great communication the whole time…read moreand the cleaning team was super detailed! They pointed out areas of our new rental which were CLEARLY not cleaned before we rented and which I had not noticed! Extremely professional and very reasonable rates. The only negative is that with my prior cleaning company I'm used to a smelling the cleaning agent so that it smells clean and having the decorative fold on the toilet paper. Not sure if they use natural products, but if you like the smell of cleanliness, I'd ask that they use those products when they clean your home.

Great communication the two girls who came out or super nice. They did a great job price was more…read morethan fair.

We booked Phoenix Home Cleaning for a deep clean after doing a ton of work on our rental property,…read moreand wow--they exceeded our expectations. The place was dusty, messy, and in need of serious attention after renovations, but their team came in and completely transformed it. They were prompt, professional, and incredibly thorough. Every corner sparkled, baseboards looked brand new, and all that post-remodel grime was gone. It honestly felt like walking into a brand-new home. If you need a deep clean that actually feels deep, with an easy to understand price, look no further. Phoenix Home Cleaning did a tremendous job and we'll definitely be using them again!

Very happy with the service and product! Polite. Quick. Thorough. Clean!…read more I hired PHC for a move-in 3 days prior to obtaining my keys. Jesse met me at my new place for a cleaning. He did a move-in clean of my 500 sq ft studio in under 2 hours. I will be scheduling again!

I was able to get an appointment when I needed it short notice. The team did a fabulous job for a…read morereasonable price. Highly recommend!

I would not recommend this company at any cost…read more During our cleaning, the broke 2 blinds and ruined the finish on our kitchen cabinets. I called them and they were prompt to say they would take care of the damage. After multiple calls to get an update and two months later, no response. If you don't want to spend more money on repairs than the cleaning, then don't hire this company.

This is an update to a previous review of two stars. After complaining to Laura about the…read moreincomplete cleaning of my house, she came over and redid everything to my satisfaction. She told me she would talk to the couple who originally cleaned my house and let them know what they missed. I am more than satisfied and Laura will come back for the next cleaning herself ensuring the job is done right the first time.

My house is glowing! And doesn't smell like bleach! Laura and her team did such a fantastic job…read morecleaning my entire house, treated everything with kindness, very professional and all were so friendly. I literally don't want to touch anything it's so clean. Highly recommend...but don't take my time slot for our next cleaning!

I've been getting my two bedroom apartment cleaned for a couple months now from WHB cleaning and…read morespecifically with Elena. It's super easy to book with them & their pricing is very fair imo. Elena always does a great job and leaves the place smelling & looking great. She's friendly & easily follows any special directions we have. The service includes cleaning of the floors, countertops, bathrooms, dusting and organizing. I also like to add on washing of our bedding as well. Overall I'm always very pleased & love having less stress on me.

Highly recommend for a high end shine at a great value. I hired WHB for a move in cleaning, and…read moreeven though the apartment was mostly clean, Alice made my space really shine. Alice was extremely professional, understanding of my chaos (I was overly ambitious about being unpacked) and based on her investment, I decided to hire her for regular services.

Yulia was amazing!! Very thorough and stayed until everything was complete. She was very…read morerespectful and listened to our direction. I will be using her in the future! Thank you, Yulia! One person was not enough for this job. The workload required at least two people, which made the process inefficient and overly long. It was also concerning that she worked 8 hours straight without breaks. Better staffing is needed for jobs of this size.

My House has never looked this clean!…read more "I cannot recommend Cleanbee enough! I booked a deep clean and was absolutely blown away by the results. The team arrived exactly on time, was professional and friendly, and got straight to work. What impressed me most was the attention to detail. They didn't just wipe down surfaces; they cleaned baseboards, ceiling fans, and even behind the appliances. My bathroom sparkles like it's brand new, and the house smells incredibly fresh without that harsh chemical odor. It feels like a huge weight has been lifted off my shoulders. I will definitely be booking them for regular monthly service!"

I love love love this business - family run and great service every time. Christina is so sweet &…read moretrustworthy. She comes & cleans everytime I need her at a reasonable price. She will always have business with me!

Very communicative and they did a great job cleaning. They even did a little a little extra that…read morewas not asked of them.

Update: Second cleaning visit…read more Brian arranged our second cleaning. He was excellent in communicating with me the change of cleaner and the exact time frame of her arrival! I appreciate that! Today, we were assigned a young woman named Chase. She was on time, polite and a hard worker. I like the job she did and have booked another cleaning with her.

Thankfully, the company sent out someone to redo the deep cleaning I originally had. Madison came…read moreand was wonderful! She really made my bathrooms sparkle! She was amazing, and I really appreciate them sending a superstar. The only issue is that I received a message from Brian the manager when the time was almost up. I just said things were looking good. Then Madison ran out of time and had to leave. She did finish mopping the floor, but my downstairs did not get the same attention at the upstairs. When mentioned to Brian, he said that they could have added time. This was never mentioned to me before my review. If that was told then the review would have 5 stars instead of 4 and I wouldn't have the manager Brian texting me asking for a review update. We really shouldn't have to give a list of all the things that we want cleaned but it seems that is the case. So if you do hire them make sure you have list of exactly what you want cleaned ESPECIALLY if you hire them for a deep clean. The ladies that cleaned are nice and Madison really did an amazing job. I appreciate the communication and the redo, if I do use them again I will only use Madison UPDATE: Just went in my downstairs bathroom to find it was not cleaned at all the 2nd time around. There was actually a piece of trash on the floor in there too lol. Now I'm going to finish the ACTUAL deep cleaning I requested. Been on my hands and knees scrubbing the floor. Brian DO NOT ask me to change the rating