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    Mayo Plumbing

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Mayo Plumbing

    Plumbing inspection

    Plumbing installation or replacement

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    5 years ago

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    SOS Plumbing

    SOS Plumbing

    4.5
    (23 reviews)

    I called Robert at 9:30 in the morning and he was at my house at 1:00 pm the same day. I had a pipe…read morethat was leaking in my basement he assess the situations. He gave me some options and what the cost would be with each option. The price for the job was lower then what I thought it was going to be. I would highly recommend him to all my friends and family.

    I hired SOS Plumbing in 2025 for a water heater replacement and paid over $2,200, expecting a…read moreprofessional, code-compliant installation. Less than a year later, while selling my home, the St. Louis County occupancy inspection failed because their installation contained clear code violations, including a missing required expansion tank and a non-compliant flex connector. When I contacted SOS Plumbing, the owner told me he intentionally didn't install the required expansion tank because he was "trying to save me some money" and didn't know I was planning to sell my home. Instead of taking responsibility for the code violations, he quoted me another $800-900 to correct his own work. I refused to pay twice for the same job and hired another licensed plumbing company, paid an additional $750 to bring the installation into compliance. A homeowner shouldn't have to tell a licensed plumber they're planning to sell their home to receive a code-compliant installation. Paying premium prices should mean getting professional work done correctly the first time--not paying someone else to fix it later. Based on my experience, I cannot recommend SOS Plumbing and would urge anyone considering to think twice before trusting these 5 star reviews! Update: Since business owner replied(pretty classic "defensive rewrite of history" response): Just to be clear. please don't reframe "code compliance" as optional upgrades. Those are not "nice-to-have upgrades". they're required for compliant installation. And please stop that "budget priority" claim. That is not true. Don't try to justify omissions on your end. did not request a non-compliant installation or decline required code-compliance work. At no point was I informed that the installation would not pass occupancy inspection or that required code items were being excluded from the work performed. The water heater installation later failed occupancy inspection during the sale of my home, requiring additional work to bring it into compliance. While scope and pricing were discussed, I relied on a licensed contractor to complete a code-compliant installation and to clearly communicate any items required for compliance at the time of service. It is not reasonable to expect a homeowner to independently identify or approve hidden code deficiencies during what was represented as a standard installation. I was not seeking a "budget" or stripped-down installation. If cost-cutting was the primary expectation, I would have chosen a different contractor. The equipment installed was a Bradford White unit, which is a professional-grade water heater, not a low-cost or economy product. I specifically chose to go with this business because they have a premium brand unit available and I know this is not a budget big box store option. So please stop bringing up that "budget" claim. The business's response is misleading and not consistent with what was communicated or agreed upon at the time of service. The characterization that I declined required code-compliance work is not accurate.

    Mayo Plumbing - plumbing - Updated August 2026

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