1. Maymays Nails

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Liberty Lake, WA

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Maymays Nails

5.0 (1 review)

By appointment only

Updated 2 months ago

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2 years ago

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OMG Nails

OMG Nails

3.5(171 reviews)
5.2 mi
•$$

My husband and I are 76 and go once a month for the spa pedicures. Lee and Say are so sweet and…read moreproficient! They do such a wonderful job. Everyone here is so friendly and they care about their customers. We never worry about the quality of service because they always give their best. We never leave without laughing The salon is always so clean and we will never go anywhere else.

If I could give this salon zero stars, I absolutely would. This was one of the most uncomfortable…read moreand upsetting experiences I've ever had at a nail salon. I have hyperhidrosis, a condition that causes excessive sweating, and going to a nail salon already makes me feel anxious and self-conscious. Instead of being treated with kindness and professionalism, I spent the entire appointment feeling judged and humiliated. The woman doing my nails and the woman sitting next to her were talking to each other in their language throughout the appointment. Then, out of nowhere, the woman who wasn't even doing my nails turned to me and said, "You know there's a surgery for that, right?" In that moment, it was hard not to feel that they had been talking about me and my condition the entire time. Whether that was their intention or not, the comment was completely inappropriate, invasive, and disrespectful. People come to nail salons to relax and enjoy a little self-care, not to feel embarrassed about a medical condition they cannot control. I was already anxious walking in, and their behavior made the experience so much worse. There is a huge difference between offering someone genuine support and making an unsolicited comment that makes them feel ashamed of themselves. This experience affected me so much that I haven't been back to a nail salon since. No customer should ever be made to feel this uncomfortable or humiliated over something they cannot control. A little empathy, kindness, and professionalism would have gone a long way. I hope this salon understands how hurtful and damaging this kind of behavior can be. I would never recommend this place to anyone who expects to be treated with basic respect and dignity.

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Maymays Nails - othersalons - Updated October 2026

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