I don't recommend New Sun's Dry Cleaners & Tailors (陽光乾洗）on 1904 bath Ave Brooklyn NY 11214. The…read morelady was so unprofessional and does not know what she is doing. She didn't know how to measure length properly. She was mean and spoke very rudely. Please don't use this place, you will regret it! On May 13th, I took my daughter's prom dress to New Sun's Dry cleaners to have them alter it shorter. I showed the dress to the lady and asked her if she could alter the dress. I specifically mentioned this material was stretchy. I pinned the outside layer and told her the length that I wanted and make the inside layer match accordingly. She said it was an easy job. I liked the confidence from her answer, so I thought she would do a great job. She asked me to pay in advance; I didn't even question it and paid that day. On May 29th, I was very disappointed when I saw the dress. She didn't even tailor a straight line on the dress plus the thread was skipped. She said that material of the dress was hard to do the alteration on and that it was the best she could do. I asked her before I dropped it off and she said it was an easy task. I asked how come some sections were ok and some sections the thread skipped. I dropped off the dress to her because I thought she was a professional. She should have told me that she wasn't able to do it. I also inspected that the inner layer was longer than the outside layer, but she pulled the outer layer very hard and tried to cover up the fact that the inner layer was longer. I thought I saw it wrong. However she said she would try to FIX IT for me and had it picked up later that evening. I said I am not in a hurry, take her time and I could pick it up tomorrow. The following day, I was stuck in a meeting, so I sent my sister to pick up the dress. When I took the dress out, I could see the inside layer was sticking out (see attached pictures). I asked my sister to take it back to her. When my sister arrived, she said I told her that was the length of the inner layer‍that I asked her to. She also said that when I brought the dress to her, it was already like that . She said she would not fix it unless I pay her again. She also suggested that my daughter try the dress on, maybe it would magically make the outside layer look longer than the inside. This is unacceptable, it wasn't about the money, just the principle. I would not pay another penny to fix it. My sister took the dress back cause she thought she would intentionally ruin the dress if I let her fix it again. This lady needs to be more responsible for her actions. This business has no quality or integrity, and the services are bad. If you don't want to jeopardize your lovely clothes, then I urge you to not use this place. You will waste your hard earned money, clothes, and just ruin your day. It is unacceptable to have this kind of service in the community. The business should be closed down so it will not happen to anyone else.

Very good quality work here at a fast turn around price with unbeatable pricing in 2025. If you're…read morelooking for suit alterations/dresses, you name it, the lady here can do it! Give her business a shot, they're a honest mom and pop shop whos been in the neighborhood for over a decade, enough said!!!

It's been awhile since I came here... I needed some jeans to be hemmed as I'm short. Even petite…read moresizes can sometimes still be too long for me. I had recently bought some new jeans so I immediately come here to get their tailor before washing. Excellent work by Gloria! Thanks! Always quick and easy. I got it back within a week; picked up after work when I had time.

12 years a loyal customer. Gloria is an amazing tailor…read more I'm always pleased with their dry cleaning service.

Came here to get a new suit tailored and pressed and needed it quickly. My go to cleaners could not…read moretailor it for me in time and recommended I try S and J. I walked over and Cynthia came to the rescue! She explained exactly how she was going to tailor my jacket, buttons needed to be moved,etc. She told me the suit would be ready in 2 days but it was tailored in a day! Great and professional service! I now have 2 professional cleaners in my area and couldn't be happier! Thanks Cynthia!

There are plenty of dry cleaning options in this area, but this place is our go-to. The owners here…read moreare always friendly, the clothes always come out great, and the turnaround times are reasonable. What makes this place stand out is that on one occasion we brought in our duvet cover to be cleaned and they told us it doesn't have to be dry cleaned, and even said the cost wasn't necessarily worth it unless you like how the duvet feels after dry cleaning (it feels a little different if it's machine-washed). My wife and I were so impressed by their honesty. They could easily pocketed the money to have our cover cleaned, but instead offered an alternative that was of no immediate benefit to them. THAT's how you build a long-term business.

BEWARE of this place!!! They ruin expensive clothing and blame it on a "defect". My aunt recently…read morebrought in a mackage jacket with fur hood and they gave it with some kind of unusual stains on the shoulder and the fur was burned off. Moreover, they claimed that she brought in the jacket this way but it was in perfect condition, just needed to get it freshened for the upcoming season. When I picked it up I was in shock and my aunt went to bring it back but they refused to pay for the jacket that they RUINED!

So far so good. I dropped off my clothes here last Saturday because I've stopped by other dry…read morecleaners in the area (French Cleaners) and was afraid of what I was seeing (clothes strewn all over the place, cramped). So I eventually reached this place via foot and felt comfortable with their process. They use a database that most dry cleaners usually use for their customer information and you can pay via credit card (but no Amex). They dont do deliveries which is a pain for me since I live about 15 blocks away but I think I would rather walk it than risk my clothes in another sketchy dry cleaner establishment.

High quality work and amazing customer service. She genuinely cares about saving your money.read more

I'll update this review about the quality of dry cleaning after I receive my 3 sweaters and 2…read morejackets back. Pricing for dry cleaning seemed moderate/standard for NY with regular sweaters starting at $4 and up (price depends on if they're "long" or open). Jackets were $10 and up. Main lady at this small mom-and-pops store is named Rachel. She's very polite and tries her best to respond to your questions in English (her level is understandable as long as you're using simpler words so don't get fancy when asking questions -- unless you don't want the right responses. If you can speak Cantonese, that's her dialect FYI). She'll give you a green receipt to take away with after you've agreed on scope of work and prices. Overall, pleasant experience so far.

Been coming here for awhile, they do shirts very well. But when I brought 3 pairs of pants in to…read moreget hemmed, the inner cuff was so high and poorly stitched that they kept coming undone. Guy blamed me. Said he would put a jean cuff on them but won't look right. They came back and it's like he intentionally made them look bad. When I complained he said he didn't do the original cuff, would never do an inner cuff that high. I explained to him that I don't go anywhere else and it was him that took the measurements for the cuff. Still denied it and ended up cursing me out and calling me a liar. On top of that, when I picked up my current dry cleaning the button was ripped off my pants and some stitches were pulled. Again, took no responsibility, said that could never happen here. Guy was unreasonable, belligerent, and rude beyond belief.

I had a very frustrating experience with this shop. I dropped off both an Air Force dress uniform…read moreand an Army AGSU, each with their own accouterments properly bagged as instructed. When I picked them up, the Army uniform had Air Force ribbons placed on it, and the actual Army ribbons were missing entirely. When I brought this to their attention, instead of taking responsibility, the owner immediately dismissed the issue and claimed they would never make that mistake, placing the blame on me. The way this was communicated was disrespectful and lacked basic customer service. There was no attempt to understand or resolve the situation professionally. They did offer to replace the missing ribbons, but even then the attitude remained poor. After I wrote down exactly what was missing, the owner handed me the ribbons in a bag and said, "I'm not putting them together." This is despite the fact that I had already paid for the placement of accouterments. It felt like because they specialize in military uniforms, they believe customers have no other option and can be spoken to however they want. That kind of approach is unacceptable. Attention to detail and professionalism matter, especially when handling service uniforms. I would not recommend this business based on both the lack of accountability and how it was handled.

These guys are always open on time in the morning and stay late so it's easy dropping and picking…read morestuff on the way to and from work. Both owners are very friendly and just do good work.

We had especially unpleasant experiences the last time my husband dropped off dry cleaning. The…read morewoman who accepted the items to be cleaned complained that they were dirty. They weren't filthy and it seems that she is missing the purpose of a dry cleaner. Obviously we're bringing in items to get them cleaned. Her attitude was nasty, insulting & demeaning. We've just switched dry cleaners and won't be returning as there are several other dry cleaners in close proximity. Attitude is important when you are running a business for profit. Avoid this dry cleaners!

I came here to get 2 pairs of pants hemmed-one was a linen type and another a knitted type both…read morecame out beautifully and perfect length. I took off a star because the place was a hot mess with clothes everywhere but I guess they are in need of a bigger space.

This was my first time ever coming to a dry cleaners so I was really nervous. I brought in a pair…read moreof raw denim jeans to be hemmed several inches. The ladies were quick and efficient and made me feel taken care of. I was out and under in maybe less than 5 minutes. The total came out to be $25 which was incredibly reasonable for the length and inches needed to take in. I also love how they have all the prices on a clear menu right where you walk in.