RUDE AF. Every time…read moreI come here for alterations, the guy talks me out of it. I have no idea why. I came in a few years ago to get my prom dress shortened because it was too long and he said I didn't need to. He suggested I wear platform heels instead.... the dress was literally dragging on the floor and I would have tripped if it wasn't altered but .. alright?? then proceeded to tell me that the dress was cheap quality and it would cost more than what I paid for the dress to get altered... so rude. sorry I can't afford a 1k+ gown for prom I was literally 17. took my business elsewhere. Came in recently to get another dress altered because it was a tad big on me. He told me the dress was out of style+ altering it wouldn't change that fact. He then proceeded to tell me my boobs were not full enough to make the dress fit and the color was unflattering for my skin tone so I should just get an entirely different dress instead... ??? I really tried giving this guy a second chance but I thought those comments were really rude + uncalled for and I'm never going back there again after that. I can't speak on their dry cleaning but don't come here for alterations unless you want to be judged :') thanks for the brutal honesty I guess?? btw-- if you're reading this, I absolutely rocked BOTH dresses without your help, thanks for nothing.

I'm absolutely appalled by the customer service. The person who picked up the phone was so rude,…read moreechoing the sentiments in previous reviews I do not recommend you bring your business here.

This was my first time using Lucky Rabbit Laundromat and I could not have been happier! Everything…read morewas amazing, from the customer service to the fast turnaround time to the wonderful smell of my clean clothes. Susie was so helpful and accommodating and was a real pleasure to deal with. I cannot recommend them enough!

My son's favorite place to be Clean machines, dryers are…read morepowerful. Spacious place.

BEWARE of this place!!! They ruin expensive clothing and blame it on a "defect". My aunt recently…read morebrought in a mackage jacket with fur hood and they gave it with some kind of unusual stains on the shoulder and the fur was burned off. Moreover, they claimed that she brought in the jacket this way but it was in perfect condition, just needed to get it freshened for the upcoming season. When I picked it up I was in shock and my aunt went to bring it back but they refused to pay for the jacket that they RUINED!

So far so good. I dropped off my clothes here last Saturday because I've stopped by other dry…read morecleaners in the area (French Cleaners) and was afraid of what I was seeing (clothes strewn all over the place, cramped). So I eventually reached this place via foot and felt comfortable with their process. They use a database that most dry cleaners usually use for their customer information and you can pay via credit card (but no Amex). They dont do deliveries which is a pain for me since I live about 15 blocks away but I think I would rather walk it than risk my clothes in another sketchy dry cleaner establishment.

Ive used his pick up and delivery service off and on for almost half a year. The past two times…read morehave been a complete nightmare. First, he lost a bathing suit bottom that cost me $40. Offered no compensation. Just an apology that it wouldn't happen again. I sucked it up and used him again as he's the only service in the area that does pick up and delivery. This time was a huge difference. He admitted to bleaching my sheets. Blaming his "new girl". Then I opened my blankets. They stunk. He proceeded to tell me I'm supposed to open the bags to let them air dry meanwhile ive used his service before and never needed to do this. He then admitted again new girls mistake. I requested reimbursement for the sheets that were bleached. He said no only a discount for future. I then noticed a bunch of stains on my very expensive limited edition skims shorts. He proceeded to tell me I need to take better care of my clothes. I gave him that item barely even dirty. I wore it for one second and will even show the court i recently purchased it. Its obviously a fabric softener stain. I dont give him fabric softener or bleach for my clothing. It looks like someone ran in over with a truck. As seen in attached photos, you can see the child that is running this business. I'm now taking him to small claims court because he doesnt want to offer any reimbursement for his mistakes and even laughed at me and told me I'm not his son or brother which was completely irreveleant and decides to laugj at me. Very immature. This kid is about 25 years old and has no idea how to run a business, let alone speak to customers. His own workers told me hes a partier that doesn't wake up until 12pm everyday. Doesn't know how to run a company and will ruin your clothes. Even if you do the wash yourself, they do not rinse the machines prior to your next wash and your clothes can be ruined with bleach and he wants no responsibility even though admits fault through text and his policy on his receipt ensures reimbursement. Stay away from this laundromat. The child is immature and will never help you with any mistakes his business makes. Screenshots to show immaturity and pictures to show damage he did to my clothing. Sheets cost $119. Shorts were $54. Stay away from this laundromat unless you want your clothes lost, ruined and smelly and offered a discount for future use.

Definitely deserved more than 5 stars, super clean and great service…read more. Highly recommended!!

High quality work and amazing customer service. She genuinely cares about saving your money.read more

I'll update this review about the quality of dry cleaning after I receive my 3 sweaters and 2…read morejackets back. Pricing for dry cleaning seemed moderate/standard for NY with regular sweaters starting at $4 and up (price depends on if they're "long" or open). Jackets were $10 and up. Main lady at this small mom-and-pops store is named Rachel. She's very polite and tries her best to respond to your questions in English (her level is understandable as long as you're using simpler words so don't get fancy when asking questions -- unless you don't want the right responses. If you can speak Cantonese, that's her dialect FYI). She'll give you a green receipt to take away with after you've agreed on scope of work and prices. Overall, pleasant experience so far.

It's been awhile since I came here... I needed some jeans to be hemmed as I'm short. Even petite…read moresizes can sometimes still be too long for me. I had recently bought some new jeans so I immediately come here to get their tailor before washing. Excellent work by Gloria! Thanks! Always quick and easy. I got it back within a week; picked up after work when I had time.

12 years a loyal customer. Gloria is an amazing tailor…read more I'm always pleased with their dry cleaning service.

Very thorough during inspection and will let you know about fabric types, aging fabric (and what to…read moreexpect), loose buttons, worn zippers, etc. - we had a sweater passed down over 2 generations from a grandmother and it came out beautifully and she tightened up buttons and everything. they have a quick turnaround and will work with you to figure it out. they'll also call shortly before closing, if you forget, to make sure you have your garments when you need them; it happens! they have extremely reasonable price for their services. we've been using their services for over 7 years now and i've never had a problem. i would highly recommend them for anyone in the area, you won't be disappointed.

''Tis the season for bulk dry cleaning and Betty does not disappoint! Super hardworking lady and it…read moreis really worth the long drive over for me, can't find another dry cleaner who delivers the way she does. Sometimes she will be around a little after closed hours to wrap up adidas a few jobs, but for the most part: Monday to Friday - 8 AM to 6:30 PM Saturday - 9 AM to 6 PM Sunday - CLOSED

Not very friendly, and they did a shabby job at fixing a rip I had in the crotch of my pants(see…read morephotos). Their only saving grace is that they are fairly decent cleaners, but you can find better.

Everything was great. But the main problem is their price. I will look for a service with a lower…read morepricel

From the owner: Laundry picked up today, back tomorrow. Quick, clean, and complete with Dry Cleaning service.read more

This laundromat is open 24/7 and the staff is always reliable responsive and super attentive. The…read moresoap selection is astounding and they even have a crane where you could pick up your emoji toys or you can relax in one of the credit card operated massage chairs that also offer up to four USB charge ports each! I like to choose washer number 24 and dryer number 24 because that is just my thing. When coming to this fine establishment please let the person behind the counter know that I personally sent you there! They will absolutely love you for it.

This place is amazing!! I use the drop off service. The prices are reasonable and they go above and…read morebeyond with cleaning. All clothes are folded, smell great and come in a clear plastic bag.