The Lucky Rabbit Laundromat is absolutely the best in Brooklyn! I give it an A+…read more The owner is a hands-on person and she and her staff are extremely helpful whenever needed. The facility is spotless and the machines are all in excellent working condition. I find the "wash and fold" service is a tremendous help and the option of having it both picked up and delivered back to me is so convenient. All items are perfectly laundered and folded. It frees my time and spares me some hard labor. I highly recommend this laundromat. Barbara B.

Amazing pick up and delivery service! Was so impressed by communication from owner over text and…read moresuper great customer service both from her and the delivery drivers who waited even when I took a few minutes to get down the stairs they didn't just leave my bag of clothing. They also texted me to notify as well and ask if they should wait or leave the bag. Service like this plus my clothes smelling fantastic it's a 5/5 for me!!Should def be a go to for anyone in the area and the price was more than reasonable! Thanks for taking great care of my clothes lucky rabbit!

This laundromat is open 24/7 and the staff is always reliable responsive and super attentive. The…read moresoap selection is astounding and they even have a crane where you could pick up your emoji toys or you can relax in one of the credit card operated massage chairs that also offer up to four USB charge ports each! I like to choose washer number 24 and dryer number 24 because that is just my thing. When coming to this fine establishment please let the person behind the counter know that I personally sent you there! They will absolutely love you for it.

This place is amazing!! I use the drop off service. The prices are reasonable and they go above and…read morebeyond with cleaning. All clothes are folded, smell great and come in a clear plastic bag.

Great place for when I do my laundry outside of my home washer/dryer. Large place with parking lot…read more Love that there is a sink (outside of a bathroom) available with paper towels for people to wash their hands after touching detergent. 24hr, coin operated machines, change machine available, arcade games, lottery machines, snack/beverages machines available with small TVs. Bench table around for people to eat/wait for their laundry.

Opened 24/7 and there is usually a male sttendant that works here overnight. The counter personnel…read more(to do drop off and scratch off lottery purchases) opens at 9am and closes at a certain time. Overnight guy's english is a bit tough sometimes but if you need assistance, he will help. I like the machines here because each cycle spurts out a good amount of water and it feels like it cleans/rinses my laundry well. I've been to others and they either have a shorter cycle or the water is just not enough. I love their pre-wash option so if you want a longer cycle that needs cleaning, this is the way to go! It's best to come at odd hrs of the night if you want to get your laundry done and avoid the crowd. Just be careful because it is a desolate area. So if you drive, you're fine. Dryers are a quarter for 8 mins of dry time w/ 3 lvls of heat. There is a vending machine for soda, snacks, and a lil arcade game where you can grab a plush toy for your kiddo. Masks are required here and social distancing stickers are on the floor to remind us to SD. If you need a bathroom, ask for the key. But you must be a patron.

My laundromat in Manhatten uses Brother Cleaner dry cleaning service. There was a reported fire -…read moreand now we are unable to contact Brother Cleaner for more information about our clothes. Anyone else have this problem?

Use this laundry around 4 years .and I like it.nicely and friendly workers and services .read more

My # 500 review goes to this laundromat. Individual car park out front limited space shares with…read morethe car fix and boxing. But machines inside takes loaded washcards, with touch screen machine and they are fast. As compare to the local one by me which has coin operated machines and are much older models. The touch screen machines here are an upgrade for me. Dryers are fast too and they have a cool down built in feature so your clothes dont come out piping hot and cools as you fold. Not much else in this area other than deli, but fun 99¢ stores around! There's claw machine and a vending machine for snacks and drink as well as bathroom inside. There is a giant machine for your load ! $20. They have small medium and large loads, $6 range to $14. Cost around $20 for a small load of wash and dry for me this time. (it was my first time going).

Very dirty place with unrespectful workers. Washing machines becoming expensive and expensive…read moreevery other month. I was there today at evening. Machine was stocking when I tried to pay, so I paid 3 times till it started, I called worker, he came to me very close and started scream at my face I was in shock how they treated customers. I'll never go to this place again.

Came today to do laundry after most of the snow melted. Discovered it is under new management…read more Everything still look the same and clean. New staff working; quiet and polite. Since they are new, they leave customers be (not as friendly) but focus on their work. Place was empty when I arrived (9:10am) and they are already busy with drop off services. A customer came in shortly after I filled some machines. Social distancing at its best. Time will tell if they are just as clean as the old management. Also, the old management was too busy and sometimes unaware/lax about face mask coverings. I seen more than a few customers enter without masks; I usually inform the staff who tell them to wear masks or give out free disposable face masks. I hope this new management will be diligent in making sure all customers enter with face masks and continue to wear it covering both the nose & mouth. See updated pictures of the new wifi info and staff.

I have another laundromat a block from my house but we drive to Marlboro because of their service…read more I drop off my laundry in the morning and pick it up the same evening with no issue. The workers are friendly and my clothes are always clean and nicely folded. I drop off weekly and have never been discontent with the service. Note: CASH and VENMO only.

The laundromat is open 24 hours it uses some of the newest machines which is good but they have the…read morecards which is bad but it's the only way to have 24 hour service...... On Thursday evening it's not too crowded seating is on the sides of the store and there is a 7-11 next door. Highly recommended

This is my first review and it's a pity that it's to share a bad experience…read more.. My family's been coming to this laundromat for years (every Saturday night) and we've always had a relatively positive impression - we were happy with free dry after midnight and various deals during the year. We tell all our relatives in the area and urge them to go. My dad's the one that goes to do the clothes after midnight and he always shares any problems he encounters. Nothing big has ever happened before--a few times the cycle time was 10 minutes below the regular cycle time, or clothes has come out soapy. Employees cooperated and gave him another wash. Our family's positive impression of this laundromat changed completely on 5/28/2016, a saturday night. As my dad took out the clothes from the washing machine, he felt pressure. Something was stuck. He immediately consulted the employee on shift. The employee found out that the sleeves of my mother's North Face down jacket was stuck in one of the drainage holes. The employee pulled the jacket out causing a hole in the jacket. No managers were present at the time, so the employee offered $10 store credit at first, increasing to $30 later. Obviously, my dad refused--the retail price was over $200! The employee says the insurance company will take care of everything and compensate us, so my dad left the jacket at the store and headed home. Suzanne, the manager called me the next morning saying the laundromats not responsible for any damaged clothing and that she's only able to offer store credit. I asked her about the insurance company, and she replied saying they don't have an insurance company because the company was bought by someone else??? It doesn't matter!! You are a big company with stores all over NY. Putting your machines out means they are safe for customers to use. Just one sentence saying it's company policy that customers are fully responsible for their own clothing and we should use machines at our risk is NOT OKAY. Mike, (a higher manager i'm guessing?) spoke to me today and says the technicians checked the machines and nothing is wrong with it. That's absolutely bullshit because if there was nothing wrong with it then why would my mother's jacket sleeve just so happen to get stuck?? He says we might have not checked our clothes or the machines before we started our wash. We take care of our clothes. Before clothes go in the laundry bag, my dad checks all pockets to make sure theyre empty. Before putting clothes in each machine, we spin the spinner a full circle to make sure no foreign objects are in there from the previous wash. We take all necessary precautions so we don't damage our clothes!!! It's such a pity that I have to write this poor review because we've been going here for YEARS. We will no longer use this laundromat and will tell our family and friends not to risk their clothes here either.

Standard laundromat. Come & get your clothes washed…read more They are open daily until 7:30pm & their last wash is at 6pm at the time of this review. No major complaints. Machines work. Bring quarters.

Prices went up to 65 cents a pound for drop off. I called 3 times to have them pick up my Luandry…read morethey gave me a time and never showed up!

Use discretion if bringing children! If the big screen TV isn't showing horrifically violent and…read morebloody crime films depicting murder and rape, it's blaring obscene rap music. This morning's lyrics included 'F all N***as' and other similar charming sentiments. Luckily, most were unintelligible. Shame, since the laundry services are excellent and the business is clean and bright. Hoping the management sees this and can correct.

Review #450 None Elite Squad…read more 24 hour laundry ..not bad..with dry cleaning service available ..and they have this addicting coin winning machine that I kept seeing people win and lose ..anyways..clothes come out looking good so they're good machines...definitely a 4.5 laundry

Great service, kind people, extremely recommended. Very…read moreclean and organized. Love using this company.

Ive used his pick up and delivery service off and on for almost half a year. The past two times…read morehave been a complete nightmare. First, he lost a bathing suit bottom that cost me $40. Offered no compensation. Just an apology that it wouldn't happen again. I sucked it up and used him again as he's the only service in the area that does pick up and delivery. This time was a huge difference. He admitted to bleaching my sheets. Blaming his "new girl". Then I opened my blankets. They stunk. He proceeded to tell me I'm supposed to open the bags to let them air dry meanwhile ive used his service before and never needed to do this. He then admitted again new girls mistake. I requested reimbursement for the sheets that were bleached. He said no only a discount for future. I then noticed a bunch of stains on my very expensive limited edition skims shorts. He proceeded to tell me I need to take better care of my clothes. I gave him that item barely even dirty. I wore it for one second and will even show the court i recently purchased it. Its obviously a fabric softener stain. I dont give him fabric softener or bleach for my clothing. It looks like someone ran in over with a truck. As seen in attached photos, you can see the child that is running this business. I'm now taking him to small claims court because he doesnt want to offer any reimbursement for his mistakes and even laughed at me and told me I'm not his son or brother which was completely irreveleant and decides to laugj at me. Very immature. This kid is about 25 years old and has no idea how to run a business, let alone speak to customers. His own workers told me hes a partier that doesn't wake up until 12pm everyday. Doesn't know how to run a company and will ruin your clothes. Even if you do the wash yourself, they do not rinse the machines prior to your next wash and your clothes can be ruined with bleach and he wants no responsibility even though admits fault through text and his policy on his receipt ensures reimbursement. Stay away from this laundromat. The child is immature and will never help you with any mistakes his business makes. Screenshots to show immaturity and pictures to show damage he did to my clothing. Sheets cost $119. Shorts were $54. Stay away from this laundromat unless you want your clothes lost, ruined and smelly and offered a discount for future use.