They really renovated the whole theater since the last time I came here. There has certainly been a lot of resources put into making this theater a greater experience for it's customers. As far as the theater goes, I like the main room because it has DOLBY ATMOS. If you've never seen a movie with atmos sound, you're missing out. You'll be amazed and blown away by how well the movie sounds and performs. I saw the movie Dune for the 4th time, yes it's that good! And in my personal opinion MOVIE OF THE YEAR! Whether or not you read the books. Great universe building, cinematography and good plot. It's a 2 hour 30 minute movie. Really kept me hooked for all of those 2 hours and 30 minutes. One reason being it's visuals, direction. It's a typical sci fi fantasy epic with a great art style, good pacing, quality and audio mixing all blends together. I highly recommend if you haven't seen it already. Overall GO TO THIS THEATER (specifically DOLBY ATMOS) for a truly emersive experience. read more

It only takes one bad employee to ruin a business. Two of the people I met today at Maya were swell folks, super friendly and good at what they were doing. (So, two star review) The third ruined my experience to the point that I left without a refund. Would've taken who-knows-how-long since the manager had just left for lunch. The film was just slightly out of focus - enough for a good eye-strain headache. (Thanks, Maya.) That's where the failure employee failed, refusing to even address it, with whatever it just sucks language. Pro tip: don't mutter under your breath walking away. read more

Visited this theatre on Sunday and my wife and I were subjected to a loud speaker popping with volume turned up. My wife did suffer hearing trauma due to this incident. I've had a constant that has not gone away. The most disturbing and troublesome to all this is the lack of response and empathy from the staff and manager. The young girl was careless in her actions telling us that this was a problem in the morning screening. The manager who was on her cell phone and when asking her anything she was a deer caught in the headlights. We had to ask for a refund which was not offered. I had to retrieve something from the theater and not only had no one turned off the sound which was exploding in the theater there was a smell of smoke in the theatre. Again lack of empathy and training. Not one staff member went jnto the theatre to check on any customer but they sure were smiling as if this was a joke. When trying to contact anyone at the location they took my information and stated maybe she will call you back. Corporate was never responsive and it took over 6 hours and alot of loops to get a hold of. They offered free tickets but have not seen that on my Maya account. Sad. Disappointed. Angered. I'm sure Corporate will ignore these complaints but my concern is the safety of other theater goers. read more

Bad costumer service and nothing was vacant. There were around 10 employees and none were helpful.

If I could give this a ZERO star I would. Terrible service. The girl at the front on Saturday was extremely rude. Everything was out of stock. They charge you $8 for tap water. Restrooms were closed. Management needs to step their game up. Never going back. read more

I have not been here in a long time seems like they let themselves go. This place is no longer what is used to be. Is dirty, it stinks like culo and things are broken. Employees talking to each other ignoring you not paying attention. Not worth it anymore, just go to Cinemark Century Northridge. read more

I've always gone to Maya cinemas for my movie entertainment. However today y'all ran out of jalapeño's. How am i gonna eat my popcorn with NO jalapeños?! When i informed staff that it needed to be refilled they came back to tell me they had ran out! First of all- why do you guys only have two people working the concession stand (registers) when there's 10 other workers just standing around ? Then you guys go and take off the cheeto popcorn from your menu but it's still advertised? Man those were delicious. EXPENSIVE- but delicious. Anyways, see you guys next week - hopefully you'll have jalapeños. read more

Went yesterday and it has gone downhill quickly. Could not buy tickets at ticket counter and had to wait in food line to get tickets. The counter tops at food court were trashed. Covered in popcorn, old receipts, straw wrappers and spilled soda. Note: we're in same condition when we left. The family bathroom was closed and the men's room in the hall had only 2 of 4 urinals working which is much better than the bathroom closest to the entry. None of the theaters had a working sign over the door of what movie is in that theater. I used to like Maya but my wife and I will not be going back until these things are addressed. read more

The theater seems like it is not being taken care of, bad vibes it would be worth it to drive across town to the other theater.

Went to watch Guardians of the Galaxy Vol. 3 and what a mess the theater and restroom were. Seats were inoperable and did not raise in either one of our seats. When leaving out of the 5 urinals only 1 was operable and the trash cans were overflowing with trash and not a paper towel in sight! Total disaster in that place...never ever have I seen it this bad. Do better Maya Cinemas...please read more

Muy limpio el cine , solo un poco desgastados los asientos y Más películas en español, por favorrrr

Me and my family went to go watch a movie and the seats that my family and I were sitting and the seats did not recline the popcorn was also stale and the popcorn tasted weird so do better Maya cinemas... read more

A little disappointed that I been looking forward on watching the Blue Beatle movie and the Screens broke down during the release week... thanks for the refund though... read more

Came to watch a scary movie (HAVENT BEEN TO THE MOVIES IN YEARS) that is suppose to start at 7:45PM it is now 8:05 and we are staring at a black screen. Screen turned on and it was on mute for 10 mins. An employee came and said to everyone he will start the movie and proceeded to put a wrong one. I want my money back. Disappointed read more

The best Cinema that I've ever been in! Very good staff and everything inside is very clean and tidy. I have been more comfortable and happy while watching a movie here! read more

My wife and I attended an "extreme" horror film for Halloween season... it was only playing at the Maya. Just before the film began, a family with a bunch of young children barged into the theatre and started scrambling for seats. The children could scarcely stay in one place, and by the last half hour of the film they were making plenty of disruptive noise. We shushed once, we shushed twice, and finally yelled "QUIET!" Tell the manager? Sure, get up and complain and then you miss part of the movie. Instead, we wanted to ask that they implement a policy to not allow children into R-rated (and beyond) features in the evening (similar to the Cinemark policy). The floor staff was friendly, but manager "Rachel" just wanted to get out of Dodge and blew us off with "Why didn't you say something while it was happening?" See above--exclusive movie and I didn't want to miss something during the finale, maybe? What happened to ushers and attendants who would check on theatres and make sure everything was going correctly? If the Maya is my only choice for a movie, I'll wait for streaming video, thanks. We will NOT be returning to a theatre where children are allowed to run wild. read more

I haven't been there in a long time. I decided to go to the movies with my kids. I bought the tickets and went inside. I decided to get some food. I order a hotdog and ice cream and a soda a hot Cheetos with cheese.I pay for the items and I go to fix my hotdog. This is my problem I ask if they had any mustard and the employee said no didn't even look. I see a lady in pink I ask her if she was a manager she said yes. I ask her I would like a refund if there is no mustard. She said she would have someone look. What makes me mad is a employee didn't even look and she had another person look but they took there sweet time when my hot dog was getting cold. Does anyone care about customer or just there paycheck. As a customer we should be treated like they want to be.I feel the manager didn't even care also. read more

Came on a Sunday are movie started at 8pm and the line to the snack bar was super long so we went into our movie and I waited about an hour for the line to die down only to find out that before 9pm these lame ass employees said they were closed Soo ghetto and Soo unprofessional. So with that be said I rate it a 1 star. read more

There's no sigh when doors will open and the manager saw us from outside trying to open the doors. she did not bother to let us know what time they open and ignored us. very poor service. next time they should have a sigh up for public. read more

It is a very nice theater however when you purchase your tickets online there is no checks and balance! My son and I arrived early got our snacks and when we went into the appropriate theater one of our prepaid seats was already occupied! Which in itself isn't an issue until we ended up in one of somebody's seat and it kept going! Either the theater needs to monitor better or PEOPLE need to sit where the tickets say!!! read more

Just had my daughters 6th Birthday there and it was an amazing experience. My original plan didn't work out and I was scrambling for a place to host her birthday. All of the managers were very nice and accommodating even though it was less than a week in advance. The kids watched the paw patrol movie and afterwards we used their party area that had its own bathroom. I would definitely do a birthday party there again. My daughter said it was the best birthday ever. read more

Don't go .... All I can say is ... it won't stay open for long ... movie theater was very cold and dirty ... management was very rude ... I Gave Her a Chance to make are experience right and he even said where I work to give them a chance to make it right and they have no care in the world, I will continue to voice my opinion and tell everybody to pass it by go to Northridge mall go to Marina go to Monterey don't give this theater a chance it's horrible the worst I've ever experienced in my life. I give it a rate of zero but there wasn't a zero. read more

Went to watch the UFC at the Maya the total cost of the ticket was $26.79. It was 25 for the ticket and 1.79 fee from Fandango. Was a good deal compared to buying it at home for 74.99. I got the large popcorn and soda for 12.50. And when I left the parking fee was 1.25 for going over the time limit. So in total I spent 40.54. The workers are nice and friendly. Only down side was the picture was not as bright and took a while to adjust then it wasn't noticeable and the audio sounded like a my iPad's speakers. The men's restroom trash was over flowing with paper towels as soon as you open the door it was like a cars windshield wiper pushing off rain. Maybe try having employees empty the trash every 30 minutes to prevent this from happening. other then that 4 stars and good experience. If you have been skeptical about going like i was I would recommend you go and check it out. Worth it for 1 or 2 people. read more

Maya Cinemas - Ticket stub from parking garage - Cinema Near Me - Salinas, California

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What happened to this theater? It seriously needs new management. Used to be the go-to place but last few times we went, the theater was FILTHY! Not just at the concession stands but going into the theater, there's greasy seats, popcorn remnants. Movies have started late, and not been centered on the screen so part of the movie was cut off. Mafia Mama had the bottom part cut off so couldn't read any of the Italian subtitles. Just had to guess what they were saying. Little Mermaid was a joke. Movie started late with sound and no picture and then picture came on several minutes into it: finally they started the whole movie over. Went to see Indiana Jones and waited outside to buy tickets but they only had one worker who had to leave the only ticket sales window in order to reissue a giant line of folks inside new tickets because their theater was broken. Waited 20 minutes for that debacle and then didn't get concessions because our movie had already started. Not too bad since the concession area has been super filthy. Today, my bff tried to take his daughter to see TMNT and got there and waited only to be told the theater he was assigned to see his movie in has been broken for the last 2 days....YET THEY SOLD HIM THE TICKETS ANYWAYS. Management here needs to be let go and someone who gives a crap should be brought in to straighten this place out. Cinemark gets our business going forward. Was hoping Maya was just going through a bad phase but it's getting worse, not better. Sad because it's in a great location and has good rewards. There's just zero excuse for the way this cinema is being run into the ground. read more

Horribblleeee service little misss Ybette at the front was so rude rolled her eyes when I asked for help on my ticket because they gave me seats IN ROW E WITH NO ROW E she told me to just get a refund so went to the front to get. Refund and they said my card was not in their system when my bank statement says it approved and the boy in the front said "he didn't know it should get cleared tomorrow" so I didn't get refunded we spent 30 minutes in the food line didn't even get our full order because they didn't have enough hotdogs nothing resolved paid 30$ for a movie we couldn't even watch read more

Had a very bad experience with the arcade. nothing was working. and no sign or anything talked to the manager she said she cant do anything and i have to talk to the people that owns the arcade. i understand that she maybe cant refund the money that i paid for, but she could at least tried to talk to the operator for me or even pretend that she is willing to help Ms. Sofia Manzano if that is the right name because your not wearing any uniform or any type of id or a name badge. maybe next time try to be more accommodating since you said you are the manager. oh and thank you for opening the air hockey machine, when i said i'm not leaving until you do something. at least you did something right? read more

Disappointed every time I go there! Bad service! Lines are long and concessions are never fully equipped. Only one of the concessions is active. Front ticket booth is closed abd you have to purchase tickets at the concessions which means you have to wait in long lines. Popcorn machines are not working so the wait is even longer. Theaters do not have titles properly displayed. Looks like this place that once was vibrant is falling apart. I was beyond disappointed. It used to be my favorite theater. Please get it back up and running to its full potential! read more

Maya cinemas has been around for a long time. It's located in downtown Salinas where you can get some drinks at a local bar or eat at a nice restaurant. The theatre is clean and is a great place to go on a date or catch a movie. read more

Let's start with...their theater Marquis that were not working...so they had white copy paper taped over each theater Marquee over the red neon lights, that shined through the white paper, with tinysy-unreadable font!! Next are the rude employees at the snack counter...who acted like we disturbed their break when we got in line to buy popcorn and drinks. When I asked for the plastic popcorn bucket, he seemed irritated by the fact that I ask him for it because he had to go into the closet to get it. Which by the way...was smaller than their large paper bucket, yet $1.25 MORE! Go figure!! And then, we bought candy and water, but I asked for a large cup of ice (for my bottled water), and I said, "Go ahead and charge me for it." I figured it'd be about $0.50 at the most, but he charged me $4.59 for it. I asked him, "It really cost $4.59 for a large cup of JUST ice?" "Yes", he replied..."because you might fill it with soda instead." HUH?? I wasn't aware they had a soda refill station down the hall. OK, fair enough, as I do have a reputation for STEALING soda!! So we're walking to our theater and then that's where I noticed the refill station. I told my husband, screw it!! I'm getting soda since I paid for it, so I might as well get it!! I'll drink my room-temp water out of the bottle instead. I started to fill my soda and noticed there was no bubbles in the Coke. We took a taste and sure enough, it was flat! I dumped it out and filled it with Dr Pepper, but AGAIN...flat soda! There was a woman standing there at that small concession stand, and we informed her about the flat sodas. Her come back was, "Umm, they should be fine!". No honey, it is not "FINE, they're all flat!". She just Shrugged her shoulders and turned her back to us!!! SERIOUSLY...she shrugged her shoulders and turned her back to us!!! All in all, a shity experience at the Maya! And the only reason why we went there instead of Northridge, (which is my preference), is because Northridge was no longer showing "RocketMan". We will NO longer be watching movies at the Maya...EVER!! read more

This is a clean well located theater holding all of the most recent movies. They are very well priced $8 for a regular adult ticket $6 for seniors and children's for all shows. The King City Chamber is right next door and multiple delicious restaurants for before or after the movies read more

Maya Cinemas - Very inexpensive $8 for adults $6 for children and seniors - Cinema Near Me - Salinas, California

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Visited the Salinas location on 7/26/23. Horrible experience. Female person in charge did not open ticket window. Instead, left I t to concessions to sell tickets too as she ran out the front door to a waiting vehicle. A good manager would have assisted until crowd was manageable. We will think hard before we return anytime soon. Thank God for options. read more

0 stars. Brought my nieces and nephews while babysitting and as I was on my way out, we witnessed multiple employees smoking INSIDE auditoriums. Working as a physician's assistant I can tell high and sober. Most of these employees are high during the job and smoking in places children are being put in. Disgusting. Definitely going to call corporate on managers who can't do their job and watch who they're hiring. No one cared enough to help me out after 20-35 minutes of waiting for a manager to assist me to let them know the problem. Don't recommend this place, especially if you have children of your own or planning to bring children. read more

Came in on Halloween night, was really excited to watch "don't worry darling" with my friend since this was the only theater playing it. As soon as we entered the movie room, nothing was playing and we were the only two people inside the theater. Our movie was supposed to start at 7:35. We showed up late and didn't sit down until 8pm. Finally the movie started at 8:15. The second thing we noticed upon entering was how HOT the entire theater was. The heater felt like it was at 100* or even more. The seats were very hot to touch when sitting down. I thought maybe my friend and I were exaggerating but the heat kept getting worse and worse through out the movie. We ended up leaving half way through the movie because we became to feel very faint and could not focus on the movie. We tried to complain to management but there was no sign what so ever of any employee to be found. I will not be returning to this movie theater. :/ read more

Moved to the area recently. Enjoy going to the movies, but this theater seems to lack the ability to hire good customer service employees or lacks the proper training program for their employees. I've had rude employees rush me out of a theater after a movie by verbalizing that "the movie's over". Wow! Really? Ok, gave the theater another shot. The 3-D movie glasses or screen was not working properly and their first suggestion was we just fixed it, you can go back in now. We'd already missed a portion of the movie because of their mistake. Folks got to live up to their mistakes and make a good effort to make them right instead of making the customer feel marginalized. Maybe the age of enjoying movies in a theater are really dying. Sad. That's twice now. They say three strikes and you're out, but from my perspective as the batter, I'd just rather find another ballgame to play in. read more

This is my second time coming on a Tuesday and I should of learned the first time. It's disgusting dirty the food area and the theaters. My second visit same thing however the theatre had not even been cleaned. Popcorn all over the seats the seats all greasy the floors full of popcorn honestly so disgusting and disappointing. I WILL NOT be coming back here! They need to do better add more workers so 1 person doesn't need to try n do the cleanings by himself! Very Disappointing! read more

I have mixed feelings about this theater, but I keep coming back. The prices are amazing! A 3D movie for only $9!!! That's amazing, and you get the pick your seats! They also validate parking which is great! The only reason I'm giving it 3 stars is for cleanliness. We've had to ask for cleaner to wipe down sticky seats, and the bathrooms are not kept up. If they could get a hold of that it would be the perfect place to go to the movies! read more

I remember when the Maya opened. It was superior to north ridge, better seats, better service, better screens. Now, it's awful. Gone to this movie theater 4 times in the last couple months, each time I've had to get up during the movie to tell a clerk to actually start the movie (the screen went black after the preview) turn off the lights (light stayed on halfway through the movie) the movie isn't centered on the screens (it was practically playing on the ceiling) these are all from different viewings at different times. Yesterday was the last straw, lights stayed on again and the sound system wasn't turned on til halfway through it was just playing from the front speakers. I was gonna make a complaint to someone there but it seems only teens work there and they're probably stressed out with the long lines of popcorn and it's not their fault management doesn't care about this movie theater anymore. Looks like I'll be going back to Northridge or probably just go to soledad movie theater. This place isn't it anymore. read more

WORST THEATRE EVER!!! 2nd time I've been here in the last 2 years and both have been in the last week due to Northridge being sold out. This will be my last time. Place must be managed by high schoolers! Line for concessions is always out the door while 3-4 kids sit on their phone at the ticket booth! I've never seen the concession stand in the back open! Floors are always sticky and full of popcorn everywhere! Only explanation for how terrible this theatre is, is mismanagement!!! Any adult could see that staffing is an issue. Opening weekends should be all hands on deck with both concessions opened and fully staffed to move lines. Sales can't be an issue on opening weekends since Northridge can't accommodate all of Salinas. There's enough overflow to fill seats at Maya opening weekends. If current management can't see this, replace them. PLEASE! Salinas needs a second COMPETENT theatre! read more

The Salinas Oldtown revitalization project wouldn't never gotten off the ground with out Maya Theaters and of course the parking garage it brought with it. Compared to other theaters is just average but for its location and for what its doing for the downtown businesses its great, it fits right in. The first couple rooms have a sound proof booth for those parents who are taking the little ones, I have used several times and its just wonderful. There is about 8-10 seats per booth. On Tuesday's is family night, tickets $5.50, Wednesday is Senior day tickets for $4.00 and I know once and while they will have 80's movies. A while back they showed the Goonie's and I had a blast. read more

Maya Cinemas - Cinema Near Me - Salinas, California

It was great when they opened up this huge cinema complex in downtown Salinas. Lots of screens to see the latest releases. Lots of very comfortable seats. Great food section. My friend used to go here everyday watching a new movie each visit. A wonderful place for taking the family read more