Called Walgreens at 8:00pm MST on 8/22/2025. I was placed on hold with no interaction with a human…read morebeing. I stayed on hold for 1hour and 10 minutes. The phone was picked up twice, I knew this because the music stopped and no answer on the other end and I was placed back on hold!!!! I hung up. What is the point of having a phone number to call when no one answers. I want answers from corporate. being short staffed is no longer a reason for bad customer service!!!!!!!!!!!!

Speed. This location seems to work very hard to make customers wait longer. Inconvenient, slow, and…read morerude staff. Only use it because it's slightly better than Walmart. Would rather have family-owned business than this big box corporate mess. They're not less expensive than others, either. Can't think of a single reason to return. Oh - except the being slightly better than Walmart or driving to town. Inside is bad, drive through is worse.

I have to rank this Walmart with 5 stars, yet again. I have the option to shop the commissary on…read morebase, but Walmart is competitive and offers so much more. Sometimes I visit this store twice a week. There's always plenty of room in the parking lot. I like that they have wipes available to wipe down the carts. The store is always so clean, well organized, and stocked. I do like their meat department quite well. I really liked when they had several self checkout stands, but they've done away with several of those stands and they put regular cashiers back in. I still like to use the self checkout. One thing I don't expect from them is great customer service. It's Walmart. The few times I have had to ask someone where something is, I've received a helpful response. For the most part, I use the app to help me locate what I'm looking for. I'm so glad that Edgewood has this store.

Me and my mom were walking out of Walmart then one of the staff, his name was Matthew the front…read moredoor guy. He was an absolute menace, very rude, and no professionalism towards my mom and has harassed her, apparently has been doing this for some time. (I witnessed this as well so keep that in mind) I had enough and had to tell him to back off and basically had to go past him with force bc he was physically stoping us from leaving because he was leaning against my basket. He does this with my mom by herself most of the time so I'm glad I was there. My mom doesn't go to this Walmart at all anymore because of this guy and I doubt she ever will. This guys behavior is weird, unacceptable, and unprofessional especially since he doesn't check anyone else if my moms there he literally keeps other customers waiting just so he can check everything single thing in our basket, Thanks Matthew for making my mom so uncomfortable that she can't go to Walmart in her town anymore, great work!

Everybody is usually very wonderful when I come here everybody's full of smiles and very nice, but…read moreJosh really went out of his way to help me out. He was in the middle of doing stuff. I asked him if there was more Chuck I steak without even hesitating, he walked in the back and came out with a whole harmful really happy what a nice guy thanks, Josh

Check your receipts! I was overcharged $34. I called, and…read morethey stated that I needed to bring the items back, to fix the issue. Carlos, the manager, then stated that he had " made it right," by refunding the difference. This doesn't "make it right." If I can't even fix the issue over the phone, then there is no reason Smith's doesn't overcharge everyone, and hope that they don't notice.

This is one of the best...if not THE BEST pharmacys in town…read more They are quick, efficient, and knowledgeable...1000x better than the big box stores like Walgreens and Walmart! Plus they can deliver! A PLUS on all counts : )

Albuquerque City Drug reminds me of the little pharmacies almost on every corner throughout the…read morecities of France. It is small, and may not have everything you're looking for that you can get at a chain drug store, but it's personable and the pharmacist knows his stuff. They spend the time you need to understand a new medication or vaccine they provide. They know you by name and care. If they don't carry something, they will order it for you. The location is perfect. It's Downtown and a couple of doors down from Silver Street Market in the Imperial Building. It's around the corner from the post office and an easy walk to the Alvarado Transportation Center. Those who live in the building, across the street, or nearby don't need to walk far to get the care they need. I don't live that close, but it's worth the longer walk or short car ride.

I had an excellent experience at this CVS. The store was clean, organized, and easy to navigate,…read moreand there was plenty of convenient parking right in front. What really stood out was the outstanding customer service from the Pharmacy Manager, Tina An. She was incredibly friendly, patient, and genuinely helpful throughout my visit. She took the time to answer my questions without making me feel rushed, which is rare these days. It was honestly the best customer service I've received at a pharmacy in a long time. Thank you, Tina, for making what is usually a routine errand such a pleasant experience. Your kindness and professionalism did not go unnoticed!

Didn't return call, they initially refused to check whether my meds had been received. I had to be…read morevery direct to get what I needed - which was a confirmation that indeed my meds were in queue. When they finally returned my call (after I'd actually gone in person), they told me to come get them at 7. I arrived right at 7 to discover they were closed. Worst communication and timeliness I've seen from a pharmacy in a while

A walgreens is always kind of a walgreens right? Ran in for a water as it has been so hot recently!…read moreThe store was empty, along with a lack of items stocked on the shelves but alas, they had the water I wanted! I got what I needed and approached the register- a friendly staff member walked up immediately and checked me out quickly.

Difficult to get a rep on the phone for specific questions. Happens all the time at this location.read more

When I was a kid I'd go with my Gramma to the Walgreens, near her house in San Francisco. It was…read morealways an adventure with toys and aisles filled with candy, chips and other goodies. This Walgreens tears that fun memory to pieces. To begin with there are rough looking people all over the parking lot and wandering through the store; I'm fine with that, I've lived in cities most of my life and everyone needs to shop. But the store treats every customer like someone sketchy . I'd say that 90% of the items are behind glass, even innoucuous stuff like deodarant. It's a wonder the employees get any work done because they're always being interrupted with customers needing access to something. The check out on a Sunday was ridiculous, one (very slow) woman working the front. And, no surprise, she couldn't even be bothered to say hello until I asked her how her day was. She just stared at me while her POS refused to read my card, which seems to be a common problem at the Walgreens in this city. One thing they DO still have are great deals if you use the loyalty card. So I bought two 12 packs of Coke and two 8 pack of LaCroix two for one. But this meant I needed a cart. The problem with that is that you can't take the cart out of the store. So after taking 30 seconds blocking the door trying to get out (and making a drunk woman mumble curses at me) the super friendly security guard offered to help me to my car.So the security guard gets one of the stars. , And there were two teen age sisters buying tons of candy in front of me. They'd obviously been given money to spend on whatever they wanted and they were having a great time, which reminded me of those fun days with my gramma as a kid. So they get the other star. Otherwise I'm steering clear of this dreadful location.

In the last few months I have had variations of the same issue:…read more1. Place order for a refill. 2. Recieve automated message saying refill is ready. 3. Go to Walgreens wait in line (10 - 20 minutes). 4. Get to front, find out the order is not ready...but if I am willing to wait 20 more minutes it can be. 5. Leave because of work or other appointment. 6. Return when my schedule permits...to be told they canceled the order because it was not picked up.

The staff is always so kind, funny, and professional. The store is pretty good sized and they have…read morea great selection of food/products.

This store is right off of I40 in Edgewood. The parking lot is small and generally relatively full…read more I don't shop this Smith's location very often, but when I do, I'm pleased with what they have to offer. The store is always very clean and well organized. Their produce always looks quite nice. I glanced at the beautiful flowers they had available. They even have a Starbucks inside the store (even though there is now one directly across the street). Today, I went in to get some scallops since Walmart didn't have any. I found a few different options, thanks Smiths! I used the self checkout without any problems for my one item. I'm glad that Edgewood has both a Walmart and a Smiths.

not acknowledged at main register. yelled at across the store to go to liquor register. My…read moresuggestion to put up a sign met with hostility with manager ultimately yelling F you and giving me the finger. She said I had no idea what her day was like. THere was more but I got so mad I cant remember. Wanted to throw me out of the store when I had paid but didnt have items in hand yet.

10:30 pm tonight, two employees are sitting down near the register and tell me to go to the liquor…read moreroom to check out... you're both right there, do your job. Wild. The guy working the liquor was cool and nice , so props to him.