Excellent prompt service with outstanding communication. Highly recommended with clear value.read more

Kentaro worked on our piano that had not been serviced in some time. Scheduling was easy. When…read moreadditional issues were found beyond what we expected, he was clear about what he would do and what it would cost, and he stayed late to complete the work.

Erik did an absolutely amazing job with my piano. I was lucky enough to recently fulfill a lifelong…read moredream when I bought a baby grand piano on Craigslist from an estate sale. Of course, after moving, it needed some serious love and Erik was stellar and skilled at making sure everything worked as it should. He took everything apart, diligently ensuring that everything was not only in tune, but chasing after the source of a weird pedal squeak. It was a lot of work and I thought his rate was extremely reasonable for the amount of time he was at my house. I'll definitely be calling Erik back again when my piano needs another tune, which is honestly the most glowing recommendation I can give.

Erik is a gentleman and true professional. He tuned our…read more1950 piano, and it sounds amazing. His fee is more than reasonable for his experience and work. We will always utilize Erik for piano tuning and service. I highly recommend Erik Wuotila, he won't disappoint!

Wife always wanted one, so I found a free piano through Facebook and found Mr Gentile through a…read morecolleague. I know nothing of pianos so I have to go with anyone who knows anyone. I'm glad I went here.... Mr. Gentile picked up the piano before I got to the place that was giving it away and was at my house before me, ready to get it delivered. In and out he was done in 15 minutes. A few days later he came in to tune it. He voiced some concerns about the model and the keys while educating us on how to take care of it (it was a free piano) and left us with it sounding great. A few month later we had to call him over again to tune it once again as the keys weren't playing properly. He came by and and spent time getting the piano right. This man contacted me soon after saying this piano had been keeping him up at night about it's performance AND that he had found us a replacement..... who does that? Mr. Gentile came by again with an already tuned piano and replaced our previous one... by HIMSELF! I don't know how old he is but this guy is unstoppable. I have a lot of respect for Mr. Gentile's underrated profession and his professionalism. If you need a piano mover or tuner, CALL HIM. The man knows what he is doing and is a charm to boot.

The move, the billing, the competence. Can't say enough. Louis knows his duff and is eager to help…read morematch you up with the right piano He is expert in their care.

What a fascinating environment... beautiful pianos and keyboards all over the place. It is worth a…read morevisit. I have been at the "Mill" every week for over 6 months for piano lessons. It is such a nice experience. I am learning all the time in so many ways. My motivation to practice and play continues to expand. Everyone is professional, friendly, and knowledgeable. TY

I came across Piano Mill recently from an ad they placed for a piano on Facebook Marketplace…read more Right from the start, I was extremely impressed with my interactions with Eli. It was clear he knew a ton about pianos and went out of his way to not just sell a piano but to make sure the piano I was looking at was a great fit for my needs. Any purchase I make I do a ton of research and Eli was great at patiently answering all of my questions. They even went out of their way to open their store on an off day to accommodate my schedule. Without exception, everyone I dealt with (Eli, Rob, Robbie and the moving crew) were fantastic. Piano Mill has my highest recommendation.

I can't say enough good things about Martin Snow. I went into his shop recently looking at a great…read moreused Yamaha piano at a very good price with a 5 year warrantee, free delivery and tuning. He was very nice and extremely low to no pressure. He answered all my questions and was very easy to work with. He went out of his way to make the piano better for me before delivery by cleaning it up and making sure everything worked properly and sounded great. He has a wealth of knowledge about pianos and I would highly recommend going to him if you are looking for a piano.

Mr. Snow is very knowledgable about all kinds of pianos, and was so friendly when he came to tune…read moremy upright piano. He has also moved one of my pianos when I moved to a different town. I recommend him 100%.

Doug has tuned my baby grand piano several times with no problem but the last time he tuned it, I…read morenoticed after a few days that the soft pedal was detached from the piano. Since I only play it occasionally, I did not notice it. For some dumb reason, I didn't contact him about it. I recently contacted him to tune it again. After several days, he responded and we set up a day and time. I waited all day for him and he did not show up. I called him and texted him but he never responded. Very very unprofessional and he broke my piano.

As a gift, we hired Doug to tune the piano of a relative. The piano had been moved to a new…read moreresidence over a decade ago, and hadn't been tuned since. It sounded 'off' and we knew it was time to have this addressed. I contacted Doug via email giving him specifics on location and piano type and asking for a 'ball park' cost to tune. He replied about an hour later to let me know the usual price to tune is one hundred seventy five dollars, and informed me that if a piano has not been tuned in a very long time, it may require a second tuning to get back into proper pitch. He also made clear if it were in need of repair that would be an additional cost. Prior to tuning, he does an inspection of the instrument to determine the state of hammers, strings and so on after which he is able to give an accurate quote. He also let me know the fee for this inspection and his time is ninety five dollars should we decide at that time to not move forward with the tuning. If we did move forward, the cost of the inspection is included with the tuning fee. We scheduled a time to meet him at our relatives home. He called about a quarter hour before the planned appointment time to let us know he was a little behind schedule, and arrived about 30 minutes later. He was professionally dressed, carrying his tools, wearing a mask. After quick introductions, he headed straight to the piano. There were many questions asked, and he answered them all and seemed to enjoy the conversation. During the inspection he found the piano be 1/2 pitch out of tune and would need to be tuned twice. The first time to correct the pitch and 2 - 3 weeks later, a second tuning to assure accuracy of pitch. During the tuning process, one of the base strings broke. He let us know the cost of a new string is fifty dollars and the cost of installation is seventy five. We ordered a new string through him and he let us know once the string was manufactured and in his hands he would contact us to schedule the install and second tuning. The entire process took about one hour. As he came to us, the round trip, plus work done, was around 3 hours of his time. Playing the piano after that first tuning was a huge improvement. After about six weeks of not hearing from Doug, I sent him an email asking if the new string was in hand, would he please give a call when convenient to schedule the install. He responded within 4 hours (on New Years Day) and called next day to schedule. We were not present during the installation and second tuning, but all went well. Our relative plays for pleasure, not a professional and although the cost to tune a piano twice and install a new string was costly, we feel it is worth the expense. Especially during this time of pandemic, creating moments to enjoy yourself is high on the list of priorities. Doug is a professional businessman, knowledgeable about his chosen career and we are satisfied with his services as rendered.

Max is AWESOME! He played for our Dementia Friendly Musical Memory Cafe today and was…read moreoutstanding!!! The crowd was fully engaged..tapping their toes & singing along. Highly, highly recommend and we hope he will return for our next event!! Yay Max!

He did piano tuning for us. He was great at it, and clearly loves and is proud of his work!read more

We have used Lovett Piano Works for several years and we could not be happier with the quality of…read morework and service! Would highly recommend to anyone looking for piano tuning.

From the owner: Piano tuning and repair.read more

Kris has taken care of my pianos for decades, from a 19th century Steinway upright to my current…read moreone, a 1920 Steinert baby grand. Kris gives the piano its very best sound, treating it like a living being with a unique voice. Their dedication and skills are outstanding!

Kris has taken care of my pianos for years now. They truly understand each instrument's unique…read morevoice and how to keep it singing! They worked on my 1894 Steinway upright for several years and then sold me a wonderful 1921 Steinert baby grand from their private collection. They visit twice a year to keep it singing like an angel. Thank you, Kris!

These guys are lifesavers. They moved my daughter in Boston and were beyond professional and…read moreaccommodating. Time was of the essence for her to move and these guys simply CAME THROUGH! They were prompt, efficient, quick, reasonably priced, and flexible. True professionals. I truly cannot recommend them enough and I want to thank them for a job PERFECTLY done.

Caki, Miki and Rados moved us in off two trailers in six hours and took exceptional care of…read moreeverything. I would absolutely recommend them to anyone.