I love Silkway at Crystal Mall! Best travel agency for cruises, flights, and tours. 1st class…read moreasian specialists are always ready to help. Professional, courteous, and trust worthy. Prices are the best especially for tours to asia. I like their 3 day Portland sightseeing and shopping tour.

We went in there 2 months ago inquiring deals on japan and Taiwan travel. We waited patiently until…read morethe lady finished her call and asked her about travel deals. She just pointed us to the wall and said go find it there. We told her that we already looked there and didn't see anything. To be honest, I already checked online and saw that there is something so that was online but I didn't tell her that. We told her that we are looking to book because we are going to attend a wedding in Taiwan in March. The lady took down our information and said will contact us afterwards. I am not sure if it because we look young and think we can't afford to travel or she thinks we are not serious on our trip planning but up till this day we still weren't contacted. I will not give business or recommend any of my friends to this travel agency ever!

It's a Chinese Travel Agency with 30 years experience. Located in the office building near Metro…read moretown, just few minutes away from the sky train. They offer flight, hotel tickets booking, car rental, cruise booking, travel planning and they can give you one stop travel experience by fully take care of your travel plan. What you get when you go there? Close and personalized attention. Kindness. Passion for the customer. Unique decoration. And the best professional team. They have been working in the business for 30 years and know it well. If you are thinking about your next vacation or need to travel anywhere in the world for business, it is worth visiting them. Surely they provide the best solution for you.

Well, I should'nt be so hard on myself if I can't speak Mandarin, right? LOL. So wouldn't recommend…read morefor non-Asians, or if you are looking for any specials. Elva barely could speak English but managed to get a quote from her for NY, Feb 19th Departure fr Van, so that's nice. But not the price of $585, all in. About 4 agents here. no amex

Highly dissatisfactory experience (including a scam)…read more I don't normally write reviews, but I am extremely upset right now because we've been severely taken advantage of. I am still overseas, in China, as of the time of writing this review. We just barely finished our 6 day tour two days ago. I couldn't find the Tian Bao Travel Agency page for my local establishment, so instead I'm writing out my thoughts for this very same unethical company in a different location. As other reviewers have mentioned, throughout the duration of the tour, the tour guide takes you to many places to buy overpriced tea, pearls, jade, and silk goods. You may think that you have the restraint to not purchase items that you didn't even intend to buy in the first place, but the unassuming tourist can easily fall prey to their pushy ways and sweet talk. The tour guide and his accomplices have very practiced mouths and know exactly what to say to encourage heavy spending. They play upon your psychological weaknesses. Each day, a new salesperson native to the city you are visiting "fattens" you up (so to speak) about a product famous to that city. This benefit and that benefit (for health products like tea) or how husbands should spoil their wives (for jade and pearls) or Chinese people really value health and spending now is better than it being too late (traditional Chinese herbs). My family and I all agreed that we wouldn't buy jewelry or silk because we have plenty and are in no need, but the aggressive salespeople at these stores and the "buttering up" resulted in thousands of dollars spent. When we attempted to say no and fend off certain salespeople, they persisted and wouldn't relent and said things along the lines of "health being number one" or "ignoring health now could cause regret later" while knowingly selling us products marked up by several times. My dad would reluctantly agree just to leave without being rude. The tour guide and these city natives would pretend to be our friends and say that they'll try to fetch us the best price. In retrospect, they have so many customers, it must be something they say to everyone. The kicker of it all is the scam on the last day. We were sold fake items at a "lower" price on the pretense of being friends and being Chinese (and not foreigners). This article (written four years ago) retells it accurately: https://medium.com/indian-thoughts/how-we-got-scammed-out-of-100-000-in-shanghai-fbfbc6954549 Almost all of the elements of this story are exactly what happened to us (and at the same jade store). All in all, do NOT join this travel agency. They have unscrupulous business practices and prey on people of all ages, worst of all the elderly. (We joined the 6 day Jiangnan tour visiting the following cities: Hangzhou, Suzhou, Wuxi, Nanjing, Shanghai)

Terrible terrible service. I called it asking for the quote…read moreof private tour. The lady answered my call was terrible inpatient and kept asking" why you want the private tour, why you want the private tour". She was even not willing to give me a rough quote but simply told me just timed the group tour quotation by 5. Is that crazy to times 5? Are we going to eat the meals or occupy the hotel rooms of the whole tour group? Later, I called another travel company. I thought they are much better. They calculated the total expense and told that for the private tour, the price will be twice of the group tour. I believe I will never choose this travel company and will tell the story to all of my friends.

They are terrible. They are unprofessional and 50% of the time your name will be messed up if you…read morebook a flight. The wrong spelling of your name will show up on the computer system but you don't know, why? They print out another copy with the correct spelling of you name it. You thought you have booked your ticket and waiting for your departure date? You may be wrong. When you call the airline 72 hours before the flight to confirm your ticket, very likely that your name spelling is wrong and you will call the Lion Travel but they will not answer your call. In case somebody answered your call, they will say no problem, we will handle it and we will call you back but you know the answer. They will never call you back. Be carefully when you are dealing with Lion International Travel for booking your air line tickets.

I cannot recommend Odenza Marketing Group highly enough - but most especially, Valentina Rincon…read moreZapata! Valentina was truly amazing! I didn't realize there were still travel agents out there who would offer the quality of service, and the time and attention that Valentina provided us as we planned our very special vacation! We told Valentina what we were looking for and what are parameters were for dates - dream locations - and budget and she worked her magic and came back to us with wonderful options and then she helped bring our final choice to fruition not only booking our all-oinclusive but also assisting us with our travel arrangements. And when we had last minute questions before departure - she was there to help us work out our final details and to assure us that we were all set! We cannot recommend Odenza, and especially Valentina Rincon Zapata highly enough - you will not be disappointed!!!

Outstanding Customer Service from Jemma Waterman…read more I want to take a moment to recognize Jemma Waterman with Odenza for the exceptional customer service she provided. She truly went above and beyond to help us secure our reservation. We had previously placed a hold on a stay, but when Jemma was unable to locate the actual reservation, she didn't simply tell us there was nothing she could do. Instead, she took the extra step of reaching out to her supervisor to get approval to honor the stay we had put on hold. She worked diligently to get everything resolved and secure our reservation. We were also traveling with a pet, which added another layer of coordination and work, and Jemma handled everything with patience and professionalism. She even followed up by email with our reservation confirmation, making sure we had everything we needed. I was extremely impressed by her courtesy, professionalism, responsiveness, and genuine willingness to help. It's employees like Jemma who make a customer feel valued and appreciated. Thank you, Jemma, for all you do and for going the extra mile to make sure everything worked out for us. Your outstanding customer service is truly appreciated!

Unless you've got your wallet in your hands and speak Mandarin, no one stands a chance -- and I'm…read moreAsian lol. Walked in to inquire about my Calgary and SF work trips coming up, on behalf of my boss who's probably spending too much $$$ without shopping around, but I did come at a bad time as they were about to close. Guess customer isn't king here. Judging from Jalina's business card, this is their head office. Located 2nd level. Actually quite easy to walk by their agency, as their glass window is full of taped pages of deals, unfortunately of old, old, deals...like a $380 HK one-way special back in the summer...go figure...

From the owner: M's Travel Ltd Group was established in 1997. Its 6 locations in the Lower Mainland have since been…read moreproviding local and international clients with flight, cruise, vacation, and hospitality services that exceed the industry standard and expectations. M's Travel Ltd continually strives to improve, to satisfy its clients with tours, cruise vacations, business travels to Asia, Europe, North American, and anywhere beyond your imaginations. M's Travel Ltd Group is a member of the International Air Transport Association (IATA), thus pricing of its air tickets always stays modest amongst its competitors. Its industry partners also include over 30,000 hotels in 5,900 cities from 134 countries.