This will be the second vacation I booked with Mckenzie. Both have been nothing short of amazing…read more First was In Puerto Vallarta at the Hyatt Ziva and the Second was Dominican Republic at the Hard Rock. Always have the best flights and best rooms. He's always available to answer any question i have (even dumb questions). Always quick replies and super Professional. Next time you're thinking of traveling or booking anything I'd use the Travel Group.

One of the best travel agencies I've had the pleasure to work with. They helped us plan simple…read moretrips to Toronto and Montreal all the way to our honeymoon in the French Polynesia. They are all well-traveled and can offer you those inside secrets to your vacation destinations, will get you the best prices and know which rooms have the greatest view at the right price at those special resorts. Need to change flights last minute, done with no hassle. Extend your stay? No problem. These guys and gals do it all. Love the Travel Group!!!

We have returned home from an awesome trip planned by Fresh Tracks. We had 5 day of adventures (…read morewith an extra day at the beginning and end ) 7 days total. Day one: We started out by flying to Vancouver for our first day. Fresh Tracks booked us into the Fairmount at the Airport. It is super convenient being inside the airport. A very kind porter took us thru customs and to our hotel. Day 2: We had breakfast and went down to the airport for our flight to Whitehorse. We were picked up by Northern Tales and taken to the BestWestern Goldrush hotel. There we got our rental clothing and our rooms. That night we had our first attempt to see the Northern Lights. Day three: we were taken on a City tour then to the Yukon Wildlife Preserve where we saw Caribou , Mule Deer, Mountain Goats, Moose, and Bison. After the Preserve a short drive to Eclipse Nordic Hot Springs. My husband and mother in law enjoys the hot springs more than I did. I expected bigger deeper pools. That night another attempt to view the Northern Lights. Day four: We were taken to the traditional territory of the Kwanlin Dun First Nation for Husky Rush. We were taken dog sledding by an expert and team of dogs. It was amazing. The dogs were super excited and making lots of noise up till they started moving. Then they were completely quiet. We traveled across frozen lakes and thru wooded areas on trails. After we were around a fire eating Bison Sausages and drinking hot tea. In the evening we had our third attempt to see the Northern Lights. Day five: we had snowmobiling. I have been on a snowmobile but it was decades ago. My husband and mother in law had never been on one. We all got great instructions before we started out. One guide in front and one in back. We stopped about half way for hot chocolate and a cookie and photos. Then our trip back over frozen lakes and thru wooded trails. That night our last attempt to see the Northern Lights. Day six: The next morning was our flight back to Vancouver. We were picked up and taken to our hotel. We stay the night in the Pan Pacific Hotel. A very nice hotel in the heart of Vancouver. Day seven: Next morning we were picked up and taken to the airport for our flight home. All pickups and drop-offs planned by Fresh Tracks. We had zero issues and had a wonderful time even though we didn't get to see the Northern Lights. It was just too cloudy. We had a blast dog sledding and snowmobiling. Everyone we dealt with were super friendly, personable and professional. We'd recommend Fresh Tracks to anyone.

They were evasive, expensive, and not forthcoming about hotels and tours and times. They give you a…read morebig "one price" quote and hope you don't ask too many questions. I made a mistake using them.

This Travel Agency is a hidden gem located in the Denman Mall. I was recommended by a girlfriend I…read moreworked at Signature Vacations with in the 90s. There have been a couple times where I have taken all of my pre-planned arrangements into them from research online and they haven't been able to find me anything cheaper and they will simply tell me to go book it. The travel industry is not like it was in the late 90's and given this, their honestly means a lot to me when I book a trip. Even if I end up booking online, I still always book my insurance with them. Friendly, attentive staff and no pressure or lousy sales pitches. This company gives you a sense of feeling safe and protected with your vacation choices, something that I don't think many agencies offer anymore and haven't for a while.

You can certainly get a plethora of printed media from your hotel about the city. But I suggest you…read morepay a visit when you arrive in Vancouver anyway. Because what you don't get is the first hand knowledge, short cuts, tips and local tidbits that the enthusiastic staff here will impart. Kudos to Vancouver for attracting what seems to be volunteer retirees who love their city and want to make sure that you love it too and will get the most out of your visit here too. I spoke to two volunteers here, and another while we took a ferry ride, who went on the False Creek Ferry tour with her husband so she could talk intelligently about it. It appears that the staff on their days off take the time to go to the site and attractions the Centre recommends. They are honest in their opinions about places and are good at reading your needs too. On the day I stopped by and praised the natural beauty of the city, the volunteer recommended Lighthouse Park to me, after I informed her that wanted to explore places outside central Vancouver area. She was a gem, the park was a delight, and her advice about going early to avoid the traffic on Lion's Gate, because of a lane closure, is the kind of tip you can really only get from a local. I loved the fact that when I asked her a question she didn't know, she asked another person who did know. Teamwork and passion and common sense. Wow! The Centre is clean(that word is synonymous with Vancouver I am finding), spacious, and well stocked with all sorts of printed cards and brochures from various places and vendors. Look for the places you want to visit to see if they offer discounts. Get the brochure/map on Stanley Park as it is colorful and well done. It was so pretty I brought it home so I could gaze out it while dreaming about my next trip. The large city map the tourism board prints out is good too, if your hotel already doesn't have that one. Get also the cheat sheet on attractions the Centre prints out. That tells you what bus, train to take, and if it is a two fare zone etc. (My only tip now would be for LIghthouse Park, that they add the actual stop to get off! Also, the only bus that goes to Marine Drive I was told by a local runs only 3x Sundays!). It's a plain Xerox sheet, nothing fancy, chock full of useful information. I was already used to Vancouver's fairly easy mass transit system but if you are not a savvy, that is truly helpful. I thought it was terrific even though I had plotted most of my routes. This is one of the best tourism offices I've visited in terms of friendliness of staff, the quantity and quality of information from the staff. The only strange thing seems to be a lack of public bathroom but I was directed to the food court just next door! Just a note: If anyone from the tourist board reads this, I understand the Giant Os Gemeos might be in trouble. Why not have a satellite stand on Granville Island just asking for $1 from every visitor? Or ask randomly the visitors who come through YVR? Just one dollar? Or have the city host an Os Gemeo BBQ, with tickets going to support their maintenance?

Visited Vancouver, new Westminster, we are disgusted with the lack of washroom facilities. my…read morehusband is 73 years old with stage 4 prostate cancer, we were looking for a washroom at the train station in new west minster station, with no luck, my husband was beside himself trying to hold it in. not one shop or restaurant would allow us to use the washroom, it was humiliating for my husband , we will let our family and friends know, NOT to visit your city. So disgusted with your transit system.

G Adventures was top notch in our tour starting with a fun group, who were much younger. The guide…read morewas excellent and had tons of experience. The accommodations were well chosen and the food was well prepared and plentiful. I would highly recommend G Adventures for this, and other tours. We definitely plan to use them again in the future.

How about a tour to the vodoo lands of Togo, Tanzania and Burkina Faso? Or better yet, how about…read morean expedition cruise to Antartica or a voyage to the Galapagos. GAP Outdoor Adventure Travel has been in business, offering these tours since 1990 and specialize in green, sustainable and super cool travel ideas for groups or lonely travellers seeking adventures. Wildlife encounters, cultural journeys, going off the beaten path is their expertise, so if you need a rush, a different sense of travel, you need to check them out.

The baggage and check-in went well. The RCCL employees in the terminal were friendly and helpful…read more We were able to get into our room immediately. Our stateroom was nice, except there's not enough storage for folded items. The bathroom shelves are open. On rough seas the things on the shelf fall off. The Concierge/suite lounge opened at 5:00 pm. For those passengers that have 5:00 dinner, you can't enjoy a pre-dinner drink. The Concierge and the wouldn't allow anyone to "touch" any food before 5:00. Also, they had run out of Diet Coke on the ship and were bringing on a new shipment. When we asked for Diet Coke they said that it would be in the bars for the evening hours. Well, I went to at least 8 bars and they didn't have any. The dinner menus in the Main Dining Room are just ordinary. When we first started cruising on Royal Caribbean, the food was excellent! Through the years especially with the specialty restaurants, the main dining room quality has declined. Our stateroom was very nice. Our room attendant, Emily, was friendly and attentive. She did a great job. We missed seeing the Hubbard Glacier. It was a nice surprise to get compensated. When we booked the cruise, it ended in Seward. About a month before the cruise was to leave they changed the port of Debarkation, from Seward to Whittier. We were fortunate to be sail back to back, so we didn't have to disembark at Whittier. They didn't have the sufficient facility to handle passengers disembarking and new passengers embarking, for such a hugh ship! They had to ferry passengers and their baggage to a tiny dock to get on the ship! This is what happens when they keep building these humongous ship.

Done 10 cruises, absolutely our favorite line. Way to go…read moreroyal. Great people, even better drinks.

These people are actual professionals, not the "we also do passport photos" counter in a drugstore…read morewith a cheap camera and a white wall. Proper lighting, they know exactly how to shoot if you wear glasses (no glare, no odd reflections), and the result looks right the first time. The irony is they're not even more expensive than the places that treat it as a side job. Worth it.

Fast and professional service! Just tell him which application you are doing and he knows what to…read moredo. Even show you how to write information on it for your best interests. Right across the passport office too!

Creative Travel is the best travel agency you can find in Vancouver specialized in travels to Spain…read moreand Camino de Santiago. They've just moved to a different location in Grandville St, they used to be located at Robson, in front of the library. But they are the same team and they are as good proffesionals as they always have been.

My sister and I just got back from walking all 776 km of the Camino Frances, with the help of…read moreCreative Travel. I cannot say enough about this service. Every destination we arrived at had our reservation. There were no surprises in price, and the accommodation was clean, and just as we had requested. Not having to worry about where to stay (we saw 30 people get turned away from our last accommodation in Salceda) meant that we could concentrate on the walk with no worries. I definitely recommend this service and have already told friends about it.

It was a beautiful day, very relaxing & informative horse drawn tour. The horses were so cute, we…read moretoured around the Stanley park, we saw the girl in a wet suit statue, Victoria the good monument, Robert Burns memorial, lions Gate statue and rose garden, vancouver skyline. Everything was breathtaking. The tour guide paused at the waterfront for a few minutes for us to take pictures, totally recommend!

The tour was fine, but the customer service was terrible. I stated that the fact the horses were…read morechained up pulling a whole bus by their necks what so sad, the worker mocked me in a sarcastic tone then said just leave if you think it is so sad, your presence is not required