One of my client recommended Contacting Wendy for travel information. She was very helpful and…read moreprovided lots of tips for our travel to Japan and Taiwan. She offered a direct flight deal that includes 4 nights hotel in Japan which beats all the other prices we found online. The only bad thing was they only take a maximin of $300 per person for credit card purchase and the rest I need to go into the office in person to pay either in cash or by cheque. The office is on the second floor at Parker Place. I looped around the mall once before I found where it is. I like that she gave me her cell number as I can message her via WhatsApp for quotes and questions as well as phone call. When I was paying, she provided me with transit maps and brochures of Japan for my trip as well as some must try food places. I will definitely find her again for my future travel.

I think the business name speaks for itself, and if you are here, you are really here for only one…read morething, which also means you need this one thing cause you are going somewhere (and hopefully somewhere fun). It is a pretty central location, as if you are driving there is a paid parking lot, and if you are taking transit it is not that far to walk here. OK, that being all said to getting here, then the next question, yes you can book online for an appointment, that is also the best option is to book online, but if you like to roll the dice, and many of you do, well then the walk in option is here and I can say I am two-for-two for having an awesome experience, including the wait time. On my most recent visit, the line-up was pretty deep, but the people know exactly how to move the line-up. I honestly thought this was going to be a +2 hour process, and it wasn't. Right at the start when you come up to the third floor you will see a security guard who also guides you to the correct line-up, as you could be coming just to pick up your passport from here, or other odd inquiries. The main line-up is for the pre-screening, where the person who is working goes through your application and to make sure you have everything you need to get to the next step (signatures, photos, supporting documents) and then provides you with a slip and tells you to wait to watch your number to appear and go to the appropriate window. Once you are through this, the last part is easy, it really is just collecting payment. The biggest thing is, make sure you have the application filled out, and also the checklist of everything you need with the application, cause if not, you are slowing the whole process for you, and the people waiting behind you, as you will see the eyes roll.... especially when you are one of those people that comes well prepared. All-in-all my visit has been great, and the people here are good too.

I came here to renew my passport, arrived at 12:30pm on a Thursday, and I was all done by 1:30pm!…read moreIt's close to Landsdowne mall and Richmond Public Market, so you can go do some shopping or grab food easily after. The staff at the counter was so friendly and efficient. The washroom is clean. I had such a pleasant experience.

My kid and I just applied for our Nexus cards today, after hearing amazing things about this…read moreprogram for many years, from many people (and after an abysmal 2-hour wait at the border recently when last visiting Seattle. I swore it was time to take the Nexus plunge!). I can't yet attest to the benefits of the program, as we haven't yet received our cards (we were told it takes about 4 weeks before they're mailed to us), but I CAN attest to the efficiency and organization of this Nexus center, as well as the whole application process to date. Initially I went online to apply for this program. The directions were straightforward. I was prompted to choose an interview site and date; there's a Vancouver location near me on Main Street that I had hoped to go to but the first appointment's availability there was over a month longer than the first appointments available here at the Vancouver airport (as is, I had to wait about 3 weeks to get this weekend appointment at the airport, as my kid goes to school during the weekdays). So I booked us for the airport site. I had heard that it was tricky to find the actual office at the airport, so I gave ourselves extra time. Turns out, that was unnecessary. It was simple to find: it's literally right behind the Starbucks on the third floor at the US departure area. There's a big "NEXUS" sign on the wall. You can't miss it. We checked in at the counter, and all our documents were reviewed. (Note: bring EVERYTHING. I brought way more than needed but, hey, better safe than sorry). They scanned our eyeballs (I felt like James Bond!). Then we had brief interviews, first with a Canadian officer, then with an American officer. The US officer took our fingerprints on a digital pad (cool!), and both just reviewed our documents and basic facts. Both were super nice. Then we were told the cards would be mailed to us. The whole process went smoothly and wasn't intimidating in the least. A big shout-out goes out to everyone working at this center for truly making the process so seamless.

As other commentators have noted:…read more 1. Parking lot 3 (top level) 2. Walk across bridge to US departures, nexus is located just north of the Starbucks 3. ***if you are a parent getting your kid nexus and your partner is not with you be sure to: -bring a letter stating that you can enroll the kid, signed by your partner -be sure to bring your partners passport or drivers license (also signed) or at the least a photo on your phone of the passport or drivers license

The horror stories that I heard and read online about hours for waiting in line around the blocks…read moremust have been a thing of the past during the pandemic. Granted my visit today was an in-person submission of a simplified adult renewal application. There was no line at the entrance to the office. I advised the 2 security guards the purpose of my visit. I was given a slip to complete my credit card information for the application fee. One of them then led me to a very short line for 1 window with only 2 people ahead of me. I had my form fully completed (but not signed yet), my photos and my current passport. When it was my turn, the clerk reviewed my form, had me signed the application form and another form with my picture pasted on, and told me my passport will be mailed in 2 weeks time so I should get it by registered in 2-5 business days from the day it is mailed. I asked about the pick up option. She told me it would not be any faster and there would be an extra charge of $20 so I opted for the mailing option. Including waiting for the 2 people ahead of me to be processed, I was in an out in 30 minutes.

3 hours wait time for simple passport renewal so far and counting ... supervisor makes zero effort…read moreto improve process ... Intead convinces people to leave and not come back ... incompetence.ca

I used this travel for my trip.Found outstanding service and I could not be more satisfied. Will…read moredefinitely use them again when planning a trip.Ms.Demeter served me to 100% satisfaction!Many thanks for that! John A. Vancouver

This Travel Agency is a hidden gem located in the Denman Mall. I was recommended by a girlfriend I…read moreworked at Signature Vacations with in the 90s. There have been a couple times where I have taken all of my pre-planned arrangements into them from research online and they haven't been able to find me anything cheaper and they will simply tell me to go book it. The travel industry is not like it was in the late 90's and given this, their honestly means a lot to me when I book a trip. Even if I end up booking online, I still always book my insurance with them. Friendly, attentive staff and no pressure or lousy sales pitches. This company gives you a sense of feeling safe and protected with your vacation choices, something that I don't think many agencies offer anymore and haven't for a while.

G Adventures was top notch in our tour starting with a fun group, who were much younger. The guide…read morewas excellent and had tons of experience. The accommodations were well chosen and the food was well prepared and plentiful. I would highly recommend G Adventures for this, and other tours. We definitely plan to use them again in the future.

How about a tour to the vodoo lands of Togo, Tanzania and Burkina Faso? Or better yet, how about…read morean expedition cruise to Antartica or a voyage to the Galapagos. GAP Outdoor Adventure Travel has been in business, offering these tours since 1990 and specialize in green, sustainable and super cool travel ideas for groups or lonely travellers seeking adventures. Wildlife encounters, cultural journeys, going off the beaten path is their expertise, so if you need a rush, a different sense of travel, you need to check them out.

False advertisement. We purchased some tickets to Ghibli museum in Tokyo. The info clearly said on…read moretheir website that $10 for the tickets and $5 fee and taxes will be collected for each ticket, which was fine. When we were actually at the shop, they charged us an extra $10 on top of that without good explanation. Shady practice!

* Best spot to pick up Japan Rail Passes in Vancouver *…read more This travel agency is hidden away in the basement of the Fairmont Hotel Vancouver. It shares space with the JTB Global Assistance service desk that helps orient the thousands of Japanese tourists that arrive in Vancouver on JTB package tours. So skip the mega sized mega overpriced boxes of maple Pocky set up to be sold to Japanese tourists that find it convenient to purchase from Japanese speaking staff instead of walking about 5 minutes down the block and purchasing at local prices. But it IS a great spot to pick up JR Rail passes. The passes are similar to Eurail Passes, but much less complex. Basically you just decide the number of days, and if you want regular or Green car (first class). They are a fabulous deal, and are only available to people who don't live in Japan. I got a pass which cost less than a simple roundtrip on the Shinkansen, and it allows travel on any JR train nationwide. Fabulous! They are a really great way to explore the country on a fast, easy, and efficient rail system. Thank you JTB Vancouver! Can't wait until I get to use the pass again!