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    Odenza Vacations

    4.1 (220 reviews)
    Closed 8:00 am - 4:00 pm

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    19 days ago

    Valentina Rincon Zapata was amazing very helpful and patient!!! Help le to get the days and location I wanted!!

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    1 year ago

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    11 months ago

    Joel Kanchan was a pleasure to work with and helped me nail down our family vacation in Orlando! Great job, Joel!

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    1 year ago

    Diego was very helpful in booking our trip to Vegas. i appreciate his effort and timely response! Make sure to ask for him!

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    Page 1 of 6

    Odenza Vacations Reviews in Other Languages

    Review Highlights - Odenza Vacations

    30min-1hr later Mr Andrew Ogunbayo helps me out very fast, efficiently, and was a lifesaver and was booked and done.

    Mentioned in 10 reviews

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    Bestway Tours & Safaris - Hawa Mahal, the Palace of Winds, Jaipur, Rajasthan, India

    Bestway Tours & Safaris

    5.0(6 reviews)
    1.0 km

    Dan and I are a week back from our spectacular 25 day India odyssey. I won't say experience…read morebecause the word is so incomplete given all the sights, sounds,smells,food etc that can only be "felt" by such a trip. The itinerary that Dan put together with your assistance was practically flawless. We had such a great time with all of the guides and drivers and Ajay and Ramesh(driver). The accommodations and food were absolutely first rate to the point where I felt we could have been part of the 19th century British aristocracy given our treatment. It was a once in a lifetime experience for both of us. I even managed to insert myself into a local boys cricket game as we were walking down one of the streets and came across the game being played in an empty lot. Dan documented the second pitch from the bowler and I launched up against a center field building. At that point I turned around looking for a signing bonus as the boys were amazed and so, so. friendly. I could go on and on but suffice to say that Bestway went beyond the call and I would recommend it to any of my traveler friends. Dave Setnicker Minnesota Dan Crane DC

    Not too often do you deal with a company that is totally stand-up and does the right thing. Bestway…read moreis definitely a stand-up company and Chi was great to work with. I can't recommend them enough so call them if you are looking for a tour. A group of 8 people (all friends) had booked a tour of Egypt. We paid our way and booked our flights. Then, well, Egypt had a change in power; protests in the streets, etc. That was about 7 weeks before the tour was to go. At 6 weeks out it was clear to me that the tour wasn't going but it hadn't been officially canceled yet. I talked to them and they offered to refund most of the money; less what was lost on non-refundable tickets and $500 for their effort (total $725). NOTE: the contract states that they aren't responsible for for a number of issues that can cause cancellation, including civil unrest. Given the contract terms I thought that refunding that much acceptable and took the cash. Fast forward to 4 weeks before the tour. They send me an email that says the tour is officially canceled. They will refund the total less $500 fees. I send an email saying, does that mean I get $225 back? Given that I had already struck a deal I really didn't expect much but within an hour I had a response saying that the refund had been processed. WOW, that is service and an honest company. I understand that they have costs and time invested so they need to cover the expenses. BUT the tour cancellation wasn't either of our faults. I was happily surprised to see that they were trying to do what was RIGHT not was was most profitable. As an option they also offered more toward credit on a different tour. I will definitely call them again when things settle down. This is one super respectable business and it deserves our support.

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    Bestway Tours & Safaris
    Bestway Tours & Safaris
    Bestway Tours & Safaris

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    Tian Bao Travel - Our China Tour group at Tiannanmen Square

    Tian Bao Travel

    1.6(8 reviews)
    4.0 kmMetrotown

    Well, I should'nt be so hard on myself if I can't speak Mandarin, right? LOL. So wouldn't recommend…read morefor non-Asians, or if you are looking for any specials. Elva barely could speak English but managed to get a quote from her for NY, Feb 19th Departure fr Van, so that's nice. But not the price of $585, all in. About 4 agents here. no amex

    Highly dissatisfactory experience (including a scam)…read more I don't normally write reviews, but I am extremely upset right now because we've been severely taken advantage of. I am still overseas, in China, as of the time of writing this review. We just barely finished our 6 day tour two days ago. I couldn't find the Tian Bao Travel Agency page for my local establishment, so instead I'm writing out my thoughts for this very same unethical company in a different location. As other reviewers have mentioned, throughout the duration of the tour, the tour guide takes you to many places to buy overpriced tea, pearls, jade, and silk goods. You may think that you have the restraint to not purchase items that you didn't even intend to buy in the first place, but the unassuming tourist can easily fall prey to their pushy ways and sweet talk. The tour guide and his accomplices have very practiced mouths and know exactly what to say to encourage heavy spending. They play upon your psychological weaknesses. Each day, a new salesperson native to the city you are visiting "fattens" you up (so to speak) about a product famous to that city. This benefit and that benefit (for health products like tea) or how husbands should spoil their wives (for jade and pearls) or Chinese people really value health and spending now is better than it being too late (traditional Chinese herbs). My family and I all agreed that we wouldn't buy jewelry or silk because we have plenty and are in no need, but the aggressive salespeople at these stores and the "buttering up" resulted in thousands of dollars spent. When we attempted to say no and fend off certain salespeople, they persisted and wouldn't relent and said things along the lines of "health being number one" or "ignoring health now could cause regret later" while knowingly selling us products marked up by several times. My dad would reluctantly agree just to leave without being rude. The tour guide and these city natives would pretend to be our friends and say that they'll try to fetch us the best price. In retrospect, they have so many customers, it must be something they say to everyone. The kicker of it all is the scam on the last day. We were sold fake items at a "lower" price on the pretense of being friends and being Chinese (and not foreigners). This article (written four years ago) retells it accurately: https://medium.com/indian-thoughts/how-we-got-scammed-out-of-100-000-in-shanghai-fbfbc6954549 Almost all of the elements of this story are exactly what happened to us (and at the same jade store). All in all, do NOT join this travel agency. They have unscrupulous business practices and prey on people of all ages, worst of all the elderly. (We joined the 6 day Jiangnan tour visiting the following cities: Hangzhou, Suzhou, Wuxi, Nanjing, Shanghai)

    Photos
    Tian Bao Travel - Canal side restaurant Suzhou

    Canal side restaurant Suzhou

    Tian Bao Travel
    Tian Bao Travel - Tea Plantation outside Hangzhou

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    Tea Plantation outside Hangzhou

    Ordenza Markerting group

    Ordenza Markerting group

    1.0(1 review)
    0.1 km

    Not impressed with Ordenza at all. It is interesting to read only high praise on the company…read morewebsite when we have had such shoddy service. I tired to post my comment but of course it is not being published. You get what you pay for!! And this is very true. We got a free flight to Las Vegas and two nights hotel stay when we purchased a item in a store. All we had to do was send in the taxes for the flight of $321. We had to wait 6 weeks to get assigned a agent and you were not allowed to call the company until the agent has been assigned. When we got our agent she did not respond to our calls you just had to leave messages and wait, when we did eventually speak to her we were told you could only book 30 days out and the hotel was a 2 star. When we were ready to book we called for 5 days straight and we did not get one reply back, we called client services and they were not interested and told us we had to now wait as it was a weekend and she was not working till the Monday which meant it had now been a week. After another couple of calls on the Monday we finally got a email back. saying we could book but seats were going fast. We could upgrade for $110 more per person to another hotel. If you went on line and booked the Quad hotel direct the hotel was $22 per night and it was on the strip. We called the agent back for 3 days and sent several emails to her, again with no reply back, so we called customer services to say how frustrated we were and it had been almost two weeks trying to book the flight with only one call back from our agent and one email. we made over 16 calls and 10 emails. Customer service was not interested and a little rude they said it could take over 72 hours to get a call back and we would have to wait for our agent to come back off sick leave. even though the answer machine did not advise us of this and it was not of our concern. We were so fed up with the attitude we decided to just book any date and hotel and we would book another hotel ourselves. We sent the agent a email to tell her to just book the flight for the second week of February and the hotel. On the 3rd week the agent booked it and sent us a email with travel details. no calls or email to apologize for the two week wait. Ordenza has your money and they do not have to give customer service.. You have no choice to wait for them to get back to you on their terms. If we had not sent the money in we would have booked with another agency. When we got back from the trip we got a email saying would we like to book with them again. You have to be kidding I would not spend another $ with them. The agent who we were dealing with had a glowing report on the Ordenza website on the 1 September 2012. I am sure they will not post this comment from one unhappy client.

    Ok Tour - -

    Ok Tour

    2.0(10 reviews)
    7.9 km

    오케투어로 록키다녀온 후기입니다 어디까지나 개인경험입니다 콘돌라는 도착후결정하세요 왜냐면 날씨가나쁘면 올라가도 전혀볼수가업고 130불만 날립니다 식당은 오직한곳이라해서…read more단체로했는데 그곳에가니 맥도날드가있었네요 또한가지 시간업다더니 건강식품판매점들려서 강의듣고 판매도와하고 물론 커미션있겠죠 그리고 록키에서만 난다는 꿀이라해서 500g 60불 줬는데 나중에 구글에보니 록키꿀이 20불(us)이네요 물론 같은제품은아닙니다 사진은 본인카메라로 찍으세요 가이드가 시간상이유로 모든이들 사진을 본인 카메라로찍고 본인리뷰를 잘써줘야 보내줍니다 끝으로 가족단체팀에겐 아부하는게보였고 나올것업는 저한텐 무뢰했습니다 경치는 좋았지만 가이드는 별루였던 나뿐x였습니다 여행 계획있으시다면 꼭 모든 리뷰읽어보시고 결정하세요

    Katherine 늙으신 한국 여자 가이드님 비추입니다. 굉장히 오만하고 영어 조금 하신다고 손님들 상대로 맞추면 prize 준다고 하면서 빈정대며 그것도 모르냐는식으로 깔아…read more뭉개고 리뷰 좋게 후기 작성하면 prize 준다며 그런 부탁 치사하게 하기 전에 진심으로 맡으신 일에 충실히 하시면 저절로 손님들이 좋은 후기 작성할텐데 정말 최악 캐나디언 남편분이 생활비를 안 주셔서 이거 하시는거 같은데 우선 손님 대하는 태도 바꾸고 무슨 일이든 하셨으면 좋겠네요 Katherine the old aged Korean tour guide will ask you to write a good review in return for some kind of bribe, please don't bribe people for your poor terrible work/personal ethics!!

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    Ok Tour - .

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    Ok Tour

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    Odenza Vacations - travelservices - Updated May 2026

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