Staff is disorganized, uncooperative or perhaps just plain lazy. Numerous attempts to get an early appointment were answered with 'we can get you in at 2, or 3'. Then I said I'll just have to find another doctor, and ended the call. They called back within minutes offering an appointment around noon. Maybe they just wanted a long lunch, so they didn't offer that appointment initially. I should have just declined the offer, and found another doctor.
Once at the appointment, we talked about an optical event that occurred, and he was ready to conclude the visit - no eye exam. I had to stop him and say 'Wait a minute, what about my eye exam? It's been 2 years.'
They just don't seem to think; maybe they just don't care.
I won't be back. Ever. read more