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Wadowski David A MD Ophthmlgy

5.0 (1 review)

Services - Wadowski David A MD Ophthmlgy

Eye surgery

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7 years ago

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Novi Ophthalmology

Novi Ophthalmology

2.0(4 reviews)
0.2 mi

First and foremost, I am blind in one eye so I take my eye appointments seriously. I had been…read moreseeing Dr. Dhaliwal but a few months ago he was booked and I needed to be seen as I thought I may have a detached retina which needs to be addressed asap. The office got me in with another doctor which was fine. I am currently having some issues and called two weeks ago to see Dr. Dhaliwal. The staff never informed me that I needed a new global referral to see him. I drove 40 minutes and arrived at my appointment this morning and the office staff told me I owe $100 upon which I said my deductible and out of pocket expenses have been met for the year so I don't owe anything. The girl behind the desk said I need a global referral and I said nobody mentioned that when I booked the appointment as I would have made a call to my primary - not a big problem. The girl said just write a check and I said I will not!!! Then the brilliant side-kick stated that the girl did inform me that I needed a referral as they always do that. I said, "Really. Who was it that booked the appt and informed me of the need for a referral. She said, "I don't know but I know you were informed!!!!!" I was not informed. Why would I drive forty minutes with no referral when getting a referral is just making a call to my primary physician? The staff is rude and uniformed as well as unwilling to accomodate when they screw up. Dr Dhaliwal stuck his head out and asked what's going on and could have said it was an error on their part and waive the hundred dollars. Instead he said I should reschedule and get the referral to see him in spite of the fact that I have an active referral but addressed to his partner's name. SAME OFFICE AND ACTIVE REFERRAL!!!! I told them I drove forty minutes just to not be seen or to have to pay an office visit when my deductible is met!!! I walked out and will not return. Uneducated and ignorant as well as rude is all I can say about the office staff. NO WONDER THEY ONLY HAVE TWO AND A HALF STARS. I will get a referral to an office and doctor that has five stars.

I have seen couple of doctors at their Novi facility. Dont have any particular issues with doctor's…read morethere but only when you can pass through the complexities of their office management personnel. Right from the appointment confirmation to billing everything is an issue. Everyone hides behind some obscure policy in the document to charge extra fees (including rescheduling). I understand appointment scheduling can be challenging but at the same time they could be considerate. Doctors cancel and reschedule citing emergencies all the time but can't patients allowed to sometimes? Last time I was there, the doctor arrived almost 60-75min late citing an eye surgery. I understood there can be emergencies. So do regular people...Anyways, just want to share my experience and be very careful while making/changing/cancelling an appointment. Office staff are very inconsiderate and rude!!

University of Michigan Medical Center -- Kellogg Eye Center

University of Michigan Medical Center -- Kellogg Eye Center

3.6(8 reviews)
6.2 mi

I started seeing light orbits and floaters in my eye--knowing these can be early signs of a torn…read moreretina, I called the Kellogg Eye Center, even though I wasn't an established patient and it was a holiday weekend. After speaking with the receptionist, I was amazed to receive a call back within 15 minutes from Dr. West, the specialist on call. She was incredibly kind, thorough, and compassionate. After listening to my symptoms, she made the decision to bring me in for an exam within two hours as we live two hours away. Despite her already full schedule, she fit me in and performed a careful, detailed examination. I couldn't be more grateful. Dr. West went above and beyond when she didn't have to, and she also made sure I was scheduled for a follow-up to continue monitoring things. Her care and professionalism gave me peace of mind during a very stressful time. I'm truly thankful.

I started seeing light orbits and floaters in my eye, knowing these can be early signs of a torn…read moreretina, I called the Kellogg Eye Center, even though I wasn't an established patient and it was a day before a holiday weekend. After speaking with the receptionist, I was amazed to receive a call back within 15 minutes from Dr. West, the specialist on call. She was incredibly kind, thorough, and compassionate. After listening to my symptoms, she made the decision to bring me in for an exam 2 hours later. Despite her already full schedule, she fit me in and performed a careful, detailed examination. I couldn't be more grateful. Dr. West went above and beyond when she didn't have to, and she also made sure I was scheduled for a follow-up to continue monitoring things. Her care and professionalism gave me peace of mind during a very stressful time. I'm truly thankful.

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University of Michigan Medical Center -- Kellogg Eye Center
University of Michigan Medical Center -- Kellogg Eye Center
University of Michigan Medical Center -- Kellogg Eye Center

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Wadowski David A MD Ophthmlgy - opthamalogists - Updated May 2026

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