I was very pleased, and relieved after meeting with Jackie and her team. The rain made its way into…read moreour ceilings, Jackie and her team were quick to attend our water damage. Not only was the service very fast, the repairs of our roof were made immediately to us, after we had a slight break in the weather. Thank you Jackie and Team for the great service in Vallejo.

Water damaged our floors and wallls after a leak in our refrigerator. That meant we needed to clear…read morethings up before it got moldy or caused any more damage. Jackie was immediately responsive even late at night. She was always on time and very useful in maintaining contact with my insurance company to make sure everything moved along quickly, so we can get back to our lives. She had great advice on how to deal with the problems of the house being turned inside out while dealing with insurance and repairs, really saved us lots of time and money dealing with all that. She was always respectful of our house and our time. I can't recommend her and her crew strongly enough.

Last Thursday we discovered that our water heater was leaking, and the water had gotten into nearby…read morewalls and caused mold to grow. I called Reactic Restoration on Friday, and Daniel Garza was able to inspect the damage that same day. Our house is older, so testing for asbestos was a standard part of the process; Daniel was able to get us in touch with an asbestos testing company that provides quick test results. That company got a tester to our house the next day (Saturday), and results were available Monday before noon. Fortunately, the tests showed that no asbestos was present. Daniel was able to assign someone to come to our house that same day, and set up dehumidifiers and plastic containment sheets with zipper doors, to seal the work zone, and to put down plastic to protect the carpet. On Tuesday, another team was able to remove the mold-affected wall materials, and wipe down the area with an excellent non-hazardous but effective disinfectant. They knew our preferred plumber was arriving at 1pm, and they were done with all work, including HEPA vacuuming and cleanup, before that time. The dehumidifiers are still set up, and will run for at least 48 hours. Daniel checked the area and the machines today (Wednesday), to make sure everything had been done correctly and that the dehumidifiers were working as intended. I am very happy with the service provided by Reactic Restoration. As Daniel kindly acknowledged on Friday, it's a shock to find mold in your house unexpectedly. It's been less than a week, and the mold is gone, and everything smells normal again! Everyone I encountered from Reactic was professional and kind. I hope we won't need their services again; but if we do, they will be our first call.

The inspector came out and told me honestly that I did not need to do restoration. He also…read moresuggested ways to "clean my air" if I had concerns. I appreciated his integrity and highly recommend. I also got his name from someone in the business, so this company did excellent.

We had a storm cause a roof leak that came down into a bedroom ceiling. Vahid and his services were…read morerecommended to us, and Vahid reacted immediately to send his team. The team was perfectly efficient and dealt with all the facets of the tasks quickly and courteously. We would recommend Vahid and his team for a fast and complete job.

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

Ricardo does an excellent job. He picks up the phone, he is prompt, he is knowledgeable, he…read moreexplains issues clearly, he is fair, and doesn't try to upsell. We have a potential mold issue in our future baby's room. Ricardo promptly came out and took a look at the room, the surrounding area and the crawl space. Ricardo made some recommendations without any type of sales pressure. I will definitely be working with and recommending Ricardo.

Found a mold issue in our home, called another leading company in the area who promptly came over,…read moredid some tests and announced that I needed $10K+ moisture barrier under my home. Something didnt seem right about that - for one thing, never had a mold issue before, for another, why isnt it everywhere and only in one spot? Anyway, wasnt going to go with the first person I called, so I called Ricardo with M. Restoration Elements. Ricardo is a great guy. He is honest and didnt try to rip me off by telling me I needed work done that wasnt needed. He and his crew were professional, arrived on time when they said they would, and performed good work. And the cost was much less than I had anticipated after my first encounter with the other idiots. Highly recommend Ricardo and his crew. Good guys. Thanks again for the hard work!

We had a plumbing issue that resulted in two rooms of our house having water coming up through the…read morefloorboards. We had fans and dehumidifiers in our house for nine days and Robert was extremely professional, very knowledgeable, and super personable- just an all around great guy! We were very impressed with his service and recommend Dry Kings to anyone in need. On two of the three visits, Frank also came to assist and he was also very professional and personable. A job well done. Great team!

My experience with this company (Novato branch) twice was very mediocre. The communication is…read moreoverall not great. Robert, one of the supervisors was not responsive for 5 days when there was an escrow closing that was in jeopardy. The workers seemed to do a great job, I would suggest that you get everything in writing - very clearly to avoid unexpected billing surpises for add ons later. I would not disparge them but they can do a lot better.

I hope I won't have to, but I would trust to work with Dan Eisen and his team again…read more Asbestos abatement was for popcorn ceilings throughout the house. Crew of 4 arrived on time and were efficient with set up, removal, and clean up over 2 days. The service I got was priced well compared to several others in the East Bay which was important for me. Communication with Dan was smooth and easy, and I appreciated that he walked me through the process and answered all my questions. It gave me piece of mind that things were done professionally, safely, and properly for both myself and their team's health. Note: it takes ~10 days to get the air district permit unless you pay extra for expedited service, so that the minimum wait time before abatement can start. Keep that in mind for scheduling purposes

For an asbestos abatement job, I obtained 4 quotes…read more It was easy to communicate with Eisen and I received a call back on the same day. After describing the job, I was given a verbal quote of roughly how much it would cost. Of the 4 quotes, one was several thousand higher than the other 3. Eisen's verbal quote was in the same ballpark as the others. Only downside is that they are scheduled 1.5 months out and very busy.

My family and I recently had the privilege of experiencing the excellent service provided by Lawton…read moreConstruction & Restoration Inc. Their professionalism and dedication to helping families going through financial hardship are truly commendable. From the moment my insurance company reached out for assistance, they went above and beyond to provide the support and resources needed to navigate through challenging times. Their expertise and understanding of the difficulties faced by families in financial crisis were evident in every interaction. The compassion and empathy shown by Project Manager Ellis and his crew Joe, Josh, Ben, Coordinator Kristyn, as well as Joel from Construction made a significant difference in our lives. They not only offered practical solutions but also emotional support, creating a safe and welcoming environment for families like mine. I can not recommend Lawton Construction & Restoration Inc. highly enough. Their commitment to making a positive impact on the lives of those in need is truly inspiring. It is rare to find such dedicated and caring individuals/organizations, and I am grateful for the invaluable assistance they have provided. If you are looking for professional and compassionate help during financial hardships, Lawton Construction & Restoration Inc. is the perfect choice. If I could give them 10 stars, I definitely would. Thank you for everything you do for families like mine. Your service is truly exceptional.

After suffering major smoke damage and contamination from the Palisades Fire, I noticed the Lawton…read moreConstruction trucks on a house at the end of our street. I called them and had someone come out to walk the property and give us an estimate as to the cost of remediation. After waiting WEEKS for this estimate, I was told in December of 2025 that my estimate would be emailed within a week. In February someone named Gomer reached out and explained that the previous representative was no longer with the company. We had a discussion about what I needed and the potential path to restoration. After waiting another month, repeated texts with no response, and after CALLING their office and receiving ZERO follow up I wouldn't hire this company on a bet. They have a tab on their website that pretty much sums up my sentiment....the tab is known as WHY LAWTON. That is my sentiment exactly. An absolutely TERRIBLE way to treat people who have been through the fires....we've had enough BS to go through...we don't need more.

If you're looking to get your carpets REALLY clean, book with them ASAP! I've been dealing with…read morethem for about three years now and their customer service is 10/10 every single time. Super respectful, they take their time, and never rush the job. I have two French bulldogs and every time they come, they get ALL the smell out of my carpets. Like brand new fresh. They're the best, no exaggeration. If you need your carpets done, book them!

Amazing service i had a small issue when i pulled my rv out of storage and was detecting a heavy…read moresmell of mold. Not only did they preform a mold treatment but they were able to rid my unit of the smell an also restored my carpet back to its original glory. It looks brand new, thank you again for taking care of this issue and making my family safe. The price was extremely fair and i will use them again in the future in my home.