Love this place, James, the General Manager has a way to make everyone feel like they are regulars. He is always pleasant and goes out of his way to make sure you are having a great experience. read more

Great place! Everything I've tried was amazing, a must try! Beer variety and drinks are good too. read more

Max Burger - Drinks - Burgers Near Me - Longmeadow, Massachusetts

Waitstaff straight up sneezed directly in my face, and now I'm sick. This is neither good, nor bad, it simply is. 3 stars.

They've updated their menu and some of their managers. I hope they'll eventually use a separate fryers for fries. They fry everything in the same fryer read more

Always great food.. and atmosphere. The service is consistently professional and fantastic. VERY CLEAN AND SAFE. You can tell the management is very involved with training. I have had lunch and dinner there dozens of times over the past several years and never have been disappointed. read more

I just need to start going into restaurants with no expectations. I read reviews, or look at the photos (typically both), and get all excited just to be met with mediocre. I ordered to go - a fatty melt with the truffle tots. I thought the tots came with a dipping sauce, and they either don't or were left out of my bag. The fatty melt was cheesy, juicy, and fulfilling, just needed the homemade pickles that are supposed to be served with it (but were not added in my bag.. again). Total: $16ish I'm not from the area, so chances of going back are slim, but I might be willing to try again if I did live here. I think Max Burger has potential to be good, possibly even 5 stars good! In conclusion--- its worth a try! read more

While I do love this burger joint, it really is hit or miss on the day and time that you go. I've had some fantastic burgers cooked exactly to my liking and then some very underwhelming burgers with soggy buns. Takeout has also been the same. One thing to add though if you are getting takeout it won't come out the way it does or taste as good as it does sitting and dining in. Otherwise it's definitely a burger go to! read more

My Honey & I returned the other day, having had a pleasant visit once before & great food. This time, I brought my Mother along, as I had been raving about the burgers & fries here. I got the Maple Whiskey burger , he got the featured burger & Mom, the sliders. Fiancé & I asked for ours To be cooked Medium, Mom said " burn it" for hers. When placed in front of us, there was blood all over the plate for his & mine, Moms was ok. The bottom bun was Soaked & bloody on ours! Food was dropped off so quickly I didn't have time to protest. Our waitress had disappeared, despite there only being 4 tables occupied & another server on. I had to ask the busser if she'd kindly get our waitress for us, & she was kind enough to bring my burger back to kitchen for me. My fiancé was so hungry he just dug in but I couldn't get past the blood & soggy bun so did not. What irks me most isn't that the burger wasn't cooked right ( hey, it happens) nor even the fact that by the time I received my burger, my dinner companions were nearly done theirs, it was the fact that after having 1 burger so obviously undercooked you'd think she ( our waitress) would've either waited a couple seconds for me to cut in & ensure this one was cooked properly or, preferably, came back in a moment to check? .. She did neither! I also was not offered any fresh hot fries with the returned burger, & all our fries were lukewarm upon initial serving, mine were now cold to go with my burger. The burgers themselves once cooked properly were delicious, albeit VERY small, with 1/2 my burger ( cut in 1/2) only containing 2 actual bites of meat, the rest, bun. We also could've used more water, we were never offered extra & my Mon had to sip on what I had left to take her medication. She did seem very attentive to the folks behind us, whom we gleaned by their interactions were regulars of hers. I left feeling a bit embarrassed, having boasted about how great this place was & how much my Mom was sure to enjoy it..& felt after having spent $50 on 3 burgers (& 1 app) that what I had paid was not matched by food or service. Disappointing!! read more

Probably one of the better restaurants/bars in the EL/Longmeadow area. I've come here multiple times. This place is always busy because of the above, plus it also has a nice ambiance and the decor is interesting too. I usually get the chicken wings or the candied bacon appetizers. They are usually pretty good, the wings on our last visit wasn't as good as it usually is. For the main course, I've tried their wagyu burger which is very good. Also the Cobb salad and their ribs are notably very good as well. Got the pastrami sandwich on our last visit which was pretty good although slightly greasy. Their menu changes a bit and they have a good selection of craft beers. They also have daily specials. Their sweet potato fries and grilled asparagus are my go to sides. They have a pretty good cocktail list as well which changes constantly, about 7 or 8 cocktails. Overall def a good place to check out if in the area. The one thing that sort of consistently needs improvement would be the service, esp at the bar. It's usually either orders are forgotten or service is slow or something else. Nonetheless good place to wine and dine. 3.5 stars. read more

Just had the beet, goat cheese, and asparagus salad. The dressing was phenomenal, however, it had a minuscule amounts of beets and goat cheese and I only had one piece of asparagus. The rest of the large portion was filled with lettuce. For $17 I expect more main ingredients and less filler. read more

Ok ok where to begin. Me and my old lady wanted burgers. So we thought, let's scoot on over to Maximum Burger. I call ahead, get on the horn with the hostess, I can here a waitress screaming in the background "ALIESHA PARTY OF 2!?!!!" I was impressed. I asked the hostess to put my name on the wait list, and we hop in my car and head over. We walk in the restaurant, and we immediately find ourselves in a mosh pit of waiting parties. I make my way up to the hostess and check in. Me and my lady are standing waiting for no more than a minute, when I a young man, whomst I assume is the manager, looks directly at me and yells "VLAD!?" I cringe. I'm not Vlad. I'm Marc. This is a rookie mistake but I shrug it off. We already like this place. We wait no more than another minute, when my name is called and we are led to a table.... right next to the door!!!! Anywho, I'm gonna bang out the big takeaways here. There is a slightly off putting mural of cows, hanging dead center of the place. I would go as far to say as it was nightmare fuel. Besides that the decor was pleasant. There were neat little nutcracker figurines at the hostess desk.... our question was, WHERE'S THE 5TH ONE!?" Moving on. Lovely chestnut table, smelled good and the finish seemed non-toxic. The bathroom was a nice place to hang out, very avant guard. Would recommend they play more C-Lo Green. WE GOT THE TEXICAN BURGERS AND LET ME TELL YA, THEY WERE A BEAUTIFUL NIGHTMARE. BY THAT WE MEAN, GOOD. It was neat finding 2 outlier French fries in my bouquet of sweet potato fries. What a fun metaphor. We decided to take home the spicy aioli dip and reverse engineer it. To our surprise, we found that it was actually comprised of mayonnaise and nutmeg. Huh. CLINCHER: 4 stars read more

Take out is terrible. Here's a pic of my raw salmon. Double check your take out order because once you get home it s too late read more

Max Burger - My raw take out salmon - Burgers Near Me - Longmeadow, Massachusetts

We came here on a Sunday evening for dinner. The restaurant is tucked a little bit into the corner of a strip mall in Longmeadow. I will warn readers by saying that it is very difficult to not compare this place to our experiences at Plan B in Springfield. The restaurants are similar in concept, design, price range, and appeal. We were greeted and chose to sat in the bar area as it was pretty empty. Our server quickly greeted us, offered us beverages, and provided outstanding service for the entire meal. She was knowledgable, friendly, and prompt. Like Plan B, this restaurant has a nice selection of draft beers and bottled beers, with many seasonal beverage options (I think many more than Plan B). The restaurant was clean, well laid-out, and well designed/decorated. First out was the chili. I was glad to see it was served with a decent amount of chips, it is frustrating when restaurants offer you a small piece of bread or five chips and expect that to be enough. The chili itself was incredibly bland. No heat/spice, and practically no flavor. While I appreciated the very large pieces of steak that were present, the lack of flavor left me pretty disappointed. The burger I ordered was decent, but undercooked. I ordered medium, it was definitely rare. I am not too fussy about this, at least wasn't today, but wanted to comment on it as this could annoy many other customers. The combination of flavors was OK, but nothing to get overly excited about. I loved the horseradish type white sauce, really saved the burger, which in my opinion was just trying to hard to be something it wasn't. The bun was well toasted, and the fried onion strings were a nice touch for texture. The mac n cheese was a little on the dry side, but the smoked brisket provided an interesting unique flavor to the pasta. Overall, I'm not sure I'd return. Nearby Plan B just has more options, better flavors, and better prices. My burger was $17 which is at least $4 over priced in my opinion. read more

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This is a great restaurant! We wanted to try out the various ones in the town since we have family coming into town next week and we just moved here, so we weren't sure where to take them. Glad we came here! Our son is always craving fries and a shake . There was a huge crowd of people when we walked in. I was a little hesitant, because in Hawaii, a crowd like that means a wait of at least 30 min. This was at 6pm, FYI. But that wasn't the case at all. The host told me it would be five to ten minutes. Whoa! And it actually was. As you walk-in, you see the beautiful decor. Like my fiancé says, it looks like San Diego (where I'm from) meets Montana (where he from). It has a tasteful rustic chic to it. Our waitress was amazing fast and attentive. I got the Saturday special (BBQ burger) with eggplant fries, my fiancé got the Kobe Classic burger and our son got edamame, chicken fingers and a strawberry shake. They were all magnificent. Our burgers were cook to perfection (medium rare)! Totally happy. We devoured our food and ordered dessert. Let me tell you, the flour less chocolate is to die for! My fiancé got the lime and ginger sorbet. The beer list is also very extensive and very good. They also have seasonal cocktails as well as some classics. There is a membership card that will earn you points for ever dollar spent, which is perfect for people who want Max tone a frequent staple for their tummies. Can't wait to bring our family here. Nom nom!!! read more

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First off I enjoy this place. I've been here a few times and had a great experience and my only complaint them would be to get a better local beer menu going. HOWEVER, this time was an experience I've NEVER experienced at a restaurant with a manager ever before. I got the Mother Clucker fried chicken sandwich. I've had it twice before and it was great but when this one was placed in front of me right away you could tell it was over fried/cooked. I pulled it in half to check and it was very dry, even my brother tried a piece and confirmed. Our Waitress (who was great btw) saw me inspecting it, addressed the situation, and sent it back. Not two minutes later the Manager named Chris comes over to me to address the problem and this is where it gets weird and comical. He tells me that they use a DRY BATTER (wut?) and that the sandwich if redone will come out the same exact way again if I ask for a new sandwich. He then says you can have your sandwich/meal back or they would make a new one but it will again come out dry LMAO. I say YES I want that. A couple minutes later he comes back out and low and behold it's THE SAME SANDWHICH/MEAL I returned. You can't make this up folks. He looks at me and says "Here you are, are we good then?" I look at him and tell him you brought me back the same sandwhich and the guy literally looks me in the eyes and says "so we're good"... unbelievable. Even if there is such a thing as dry batter the chicken should still be moist. This manager clearly had no culinary understanding nor customer service skills and was pretty rude to a set of customers that had a greater than $100 lunch. I begrudgingly ate the meal because whatever I'm not gonna make a big deal about the small things. I will say Manager James came over later on and asked how things were (waitress clearly knew I was floored over that conversation and must have got him to right the situation). James apologized, comp'd my meal, asked if I wanted something else, and we just asked for a couple double espressos. Thanks James and waitresses for trying to fix a situation that should have never escalated to that degree. Just give me another sandwich. read more

This Max's Burger sure beats the West Hartford Max's Burger's buns! And the parking is a lot more simple and cheaper than WeHa. Downtown Longmeadow has a special place in my heart because I lived there for four years when I was a student at Bay Path College. I always loved visiting the shops on Bliss Road. On Wednesday, I met one of my best friends for a celebratory lunch for her new job as a special education teacher in the Springfield public schools. : ) I'm so thankful that I went on a Wednesday because their special burger of the day was Sgt. Peppercorn; a pepper burger patty with blue cheese fondue, buffalo sauce, sautéed mushrooms, and bacon (which I omitted). Best burger I've had in a long time. With the wise recommendation from the waiter, I had the truffle spuds as my side; fried potato balls drizzled with truffle oil, scallions, and parmesan cheese; my tastebuds said f^*king AWESOME...lol! I'm also thankful that I went at noon on a Wednesday; this place fills up FAST!!! Blissful meals on Bliss Road! read more

Max Burger - Note truffle spuds on left - get'em! - Burgers Near Me - Longmeadow, Massachusetts

Absolutely a top burger restaurant. Wonderful interior that was so festive for the holiday. Flawless service. On this day every burger (four), was perfectly cooked. Meat was of the highest quality. Hand cut fries! Macaroni! Many specialty burger choices. Locally produced bottled soda. Large wine list for two in our party. Spotless restrooms. Plenty of staff. We opened the place at 11:30 a.m. and completely full with standing room waiting to be seated in about 20 mins. Plenty of parking. I can't say enough of this place. Thanks Max Burger and staff. read more

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I wasn't really looking for a new dining experience on the way home after a half-day at Six Flags, but I'm really glad we came here. The wing appetizer was juicy and delicious, and I was pleasantly surprised that they had Saranac Draft Root Beer as well. But hands-down the best food I've had all week (if not month or year) was the Fatty Burger. Not for the faint of heart, it is a delicious 8 oz. burger between two grilled cheese sandwiches. With bacon. The truffle spuds were a perfectly-matched side as well, and melt in your mouth. I didn't even mean to come here today, but I'm glad I did. I don't write many Yelp reviews, but this place deserves all 5 stars. Excellent food, atmosphere, and service. I'll be back! read more

Max Burger - The Fatty Melt. - Burgers Near Me - Longmeadow, Massachusetts

Visited last night and bartenders Star and Dylan were amazing! They were attentive, friendly, and efficient. The best service I've had in SO long. Great drinks and food was hot, fresh, and nicely assembled per usual. The oil used for the fries was nice and fresh. I do miss the vegan Mayo for the impossible burger though read more

Excellent burger - tasted well above that of the standard venues. But fries could have been better. Also a bit on the expensive side. But a worthwhile treat once in a while. read more

I do like this place if I'm coming to sit in and eat. The food is good and they will cook your burgers the way you ask. Not the case if you are getting take out, I wouldn't recommend getting take out. I work nearby and our office orders from them once in a while... never have we ordered and was our order done correctly. It's extremely aggravating to have to waste an already short break back and forth while they fix your order. I won't be ordering lunch take out from them again. read more

I leave 2 star review for service. This place is weird. I go with guest and sat with back to restaurant. Several times the waitress magically appeared behind me and started speaking. Scared the beef right out of me. When our apps and food came out they appeared behind me yet again and pushed the food past my head and shoulders. If I was any hungrier I'd have mouth grabbed the food from their hands off the plate. It is so weird to have waitstaff come up behind you and speak. They need to not do this. Stop walking up behind people. Approach table from side so you can address all parties at the table. It not comfortable to turn around to speak to waitstaff. Need improvement. Food good. Sneaky peaky no good. read more

I get takeout or delivery from Max Burger when I have a craving for a quality burger. The Maple Whiskey buger is my favorite. It's been very easy to make changes (add tomato, pick a different cheese) to get exactly what I like. I'm always happy with the food from here. read more

We had a 90th birthday party there! They had the perfect size room off to the side! The food was delicious and the staff was excellent! I would highly recommend this place! read more

Everything was AMAZING. The service, the salmon burger and the eggplant fries were exactly what i needed! The chef there is great and he knows what he's doing for sure! read more

Food is nothing crazy. Burgers cooked right but nothing was mind blowing. Service was ok. She dropped the check while we were still eating which as a former server, I cannot stand!!! It wasn't crowded either. Felt safe in there, everyone was wearing a mask and following cdc guidelines read more

Last night was our first family visit to the store. The restaurant was very crowded. It was so-o-o very loud in the main dining area. It was difficult to speak to each other. Even our server had difficulty talking over the crowd in the main area. The music was even very loud. Once all of the tables filled up around us, we really could not talk to each other as we were in the center of the main room. Bummed. Will, our server, was great and very accommodating. The burger was very tasty, yet very juicy, so the juices went everywhere. My husband and I both experienced this. Finally, we both had to give up and eat our burger with a fork after taking it off the bun. Because the store was so crowded, upon leaving we had to negotiate how we were going to leave the table. The tables are placed in such a way in the main dining area to maximize occupancy so they are very close to one another. Anywhere we looked, we were literally blocked in by another customer or table. We observed servers having a difficult time negotiating this as well. This is socially awkward. No one likes to disturb another while they are eating their meal. Finally, as we left the main hall we had to renegotiate a new exit strategy, as we were blocked in again after leaving the main hall. People were standing around the only walkway in and out as my family and I were trying to leave. We said excuse me repeatedly while they shouted at each, because of the noise, but they had a difficult time hearing us. Again, awkward. It is too bad, the store is really nice inside. The seats themselves are very comfortable. Good music. Very clean. Fast service. Nice people working. Most likely I will not revisit the store. read more

Always a great burger here. Great fries. I tried them on grub hub as well and the burger was great.

Now this is what happens when you order the General Tso's Cauliflower... Perfect combination of flavor, crunch... sweet and savory with a bit of salt at the same time. read more

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Went for lunch yesterday and everything we ordered came out amazing! I ordered the Alpine Burger and it's seriously soooo good! The Truffle Garlic Aioli is so good and the patty was cooked perfectly, I love mine medium rare and itWill definitely come back just for this! My mother-in-law enjoyed her Classic Mac and cheese! I highly recommend this place! Additional review: Went back and got a different version of the Alpine burger, but they only have it on Wednesday's, and they added tater tots to it, still tastes soooo good. Also had truffle fries on the side. I don't normally like French fries but I ate all of it, it was really good and crispy and definitely something I would get again! read more

So normally, we love this place but the managers are rude to employees. They should be thankful when they have a big party who enjoys the servers. And isn't the host supposed to be nice and not freak out when a big party comes in? read more

This place is phenomenal I really enjoyed the bacon lollipops and highly recommend the fatty melt. Service is great!

Food is meh. Bar is mehxspinsive. There are three people at the bar and one bartender who still somehow seems overwhelmed. Who do I have to F to get an $8 beer served in what seems like a shot glass? read more

Went to Max Burger with Jill and 6 friends last night. I imagine that they're going for a vibe with no reservations but going there and having to stand around for a half hour after call head is tiresome. That being said, the food as well as the beer menu is great, with the beer being on the expensive side. In many cases a 8 oz pour is what you'd buy a pint for elsewhere. Longmeadow I guess. For appetizers we had wings, prosciutto wrapped pickles, onion rings, and smoked bacon lollipops. All good. I had the fun guy burger in medium. It was cooked well and very tasty. The fries were good. I tried one of Jill's sweet potato fries and it was very good. read more

I've been here before and enjoyed it, but the second visit was awful. I ordered a chicken Cesar salad and the chicken must have been precooked for hrs sitting somewhere. Anyhow, not sure I'd be back to eat here but the draft IPA was great! read more

This is the 2nd time I've been here today, and sitting at the bar ain't to bad whilst (yes, swallow that whilst - with your gin, it burns) watching the rangers Being the namesake, the burgers are indeed delish. I've had both the daisy and whatever comes with guac that I'm eating now. Order a side of the BBQ sauce for that perfect fit. #ORDERTHEEGGPLANTFRIES. read more

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Burger was good. Want to come back and try other things. Service was good too. Nice outdoor seating area in shade. Would come back.

Overpriced ! Ordered a glass of wine for nine something a glass and they brought me a champagne flute (usually a 4oz pour ) because they said they had no clean wine glasses ! Really !!! read more

Prepare to be overwhelmed with choices! There is something for everyone here and you can customize down from an 8 oz and have rooms for one of their fancy Sundays! read more

By far the best burgers in town. And I love delivery through GrubHub. The customer service is welcoming as well.